Customer Reviews for U-Haul Moving & Storage at Mountain Road

4,690 reviews

1106 Mountain Rd   Moncton, NB E1C2T3

(506) 853-7641

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(506) 853-7641

1106 Mountain Rd
Moncton, NB E1C2T3

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing

Clarence Babineau 
Rating:
5.0

Very friendly and helpful. This is my go-to location in Moncton when I need UHaul service's.

Joey Rick Fontaine 
Rating:
5.0

The employees were super super nice and friendly. And very welcoming and knowledgeable.

Nacadie Belliveau 
Rating:
5.0

Customer did not leave a comment.

Danny Macleod 
Rating:
5.0

Corey and his staff are amazing. Greets you as you walk in and makes eye contact.Always happy staff and explains everything. Keep up the good work

JENNIFER LESLIE Kinney 
Rating:
5.0

Customer did not leave a comment.

KEVIN CORMIER 
Rating:
3.0

The uhaul had water in it and it soaked my couch. I filled the tank to the point it was before I dropped off the vehicle but I was charged 20+ dollars extra for fill up . I really dont feel happy about it and this is a stark contrast to my previous experience. I expected much better and I have had really nice experiences with some of the staff at this location in my previous visit. I guess I am just disappointed.

christian enaboifo 
Rating:
5.0

Customer did not leave a comment.

lindsay mills 
Rating:
4.0

Customer did not leave a comment.

Frank Stewart 
Rating:
4.0

Service was excellent

Xpress Four 
Rating:
4.0

Customer did not leave a comment.

Frank Stewart  |  Online Move In 
Rating:
5.0

Very friendly and knowledgeable staff and manager

marie-anette leblanc-day  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Zach Theriault  |  Overall Experience 
Rating:
4.0

Super quick for pick up and return. Very helpful people in there.

Jose Soto 
Rating:
5.0

Excellent service. Corey was very helpful and quick with setting up the storage unit. Very clean facility. I would recommend UHaul for your storage needs.

DAVID WILLIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Leblanc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tee-jay russell 
Rating:
5.0

Tow Dolly performed well ... although Equipment 'must' be in good operational condition. Both ratchet* to tighten strap over wheel - rusted - v hard to tighten Thank you

Gary McDonald 
Rating:
5.0

Didn’t understand the sign in and out thing at first. Once I understood that all went great.

Teresa Wisniewska  |  Online Move In 
Rating:
5.0

Everything was excellent with Corey and Anthony. Thank to every body Christiane Fortin

christiane fortin 
Rating:
5.0

Customer did not leave a comment.

micheal bergeron 
Rating:
5.0

Excellent

Harry Nguyen 
Rating:
5.0

Service was good. Price was fair for the ser ice provided

Patrick Woodford (CONFIRMED) 
Rating:
5.0

Customer did not leave a comment.

Coleman Frederick 
Rating:
5.0

Top notch storage facility with knowledgeable and helpful staff

Tim Comeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy Malone  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anne-Sophie Desbles 
Rating:
4.0

Your phone application is garbage. It took me too long to return my equipment after hours as I had to constantly restart the app because the buttons would not work. In the end I was able to submit but without providing pictures

Matthew Scott 
Rating:
2.0

There was 1/4 tank of gas and snow in the box

Marilyn Hachey 
Rating:
5.0

Customer did not leave a comment.

LOUIE GARCIA CABUG  |  Overall Experience 
Rating:
5.0

Have dealt with this company many times in the past. Great service, equipment and products.

Heather Macintyre 
Rating:
5.0

Customer did not leave a comment.

bijay badhi 
Rating:
5.0

Evan T was very friendly and professional.

Shane Leslie Laffin 
Rating:
5.0

Customer did not leave a comment.

eric labelle 
Rating:
3.0

Our equipment that we had booked was rented out and we chose the trailer to avoid having to pay for gas. We were given a truck at the price of the trailer but we still had to pay our gas so we lost out on close to $500 from just that.

Sophia Vessey 
Rating:
1.0

I asked to have a look at the video from their branch when I took the Truck. They get back at me after 4 months regarding my issue and charging me 650 dollars for the damage on the truck.

Rocky Joseph Estandarte 
Rating:
4.0

Customer did not leave a comment.

Dan Osullivan 
Rating:
5.0

Customer service is impeccable A+ It was also conveniently located for me The in and out process was efficient Staff are very well trained Thank you U-Haul

vicky leger 
Rating:
5.0

Excellent service at check in and check out both times were smooth and very easy. Made the stressful day of moving in the winter 🥶 months so much easier. ☺️

Kim Corney 
Rating:
5.0

The entire experience was flawless. Keep up the good work

Glenn Weatherall 
Rating:
5.0

The manager was very helpful, friendly, accommodating, and professional. Highly recommended this location as my first choice in truck rentals Moncton

Randy Benjamin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shea Harris 
Rating:
5.0

Guy who checked me in was amazing. Best customer service experience I’ve had at a business in a long time.

Colin Snair  |  First Impressions 
Rating:
1.0

STAFF WAS NOT HELPFUL AT ALL VERY DISAPPOINTING

cyntia yamdjeu 
Rating:
5.0

Customer did not leave a comment.

Chris McDonell  |  Overall Experience 
Rating:
5.0

The car needed some serious alignment, the steering wheel was off by almost 45°.

Adel Ardestani 
Rating:
5.0

windshield was not completely clean

GERALD F LUTES 
Rating:
5.0

U haul was not clean at all. It was all covered in salt and dirt from the bad weather.

Shivani Shivani 
Rating:
5.0

Customer did not leave a comment.

Norm BELLIVEAU 
Rating:
5.0

Customer did not leave a comment.

Alain Bissonnette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph LeBlanc  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanne LeBlanc  |  First Impressions 
Rating:
4.0

Everything things seem to run smoothly Thanks

Clarence Babineau 
Rating:
1.0

Customer did not leave a comment.

derrick bulmer 
Rating:
5.0

Excellent service

Alain Bissonnette 
Rating:
5.0

Everyone I dealt with from the renting of the equipment to the 2 gentlemen that hooked the trailer up were both friendly and professional.

Mark Lackie 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Boudreau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earle Holland 
Rating:
4.0

I had no problems dealing with this company. The staff were great, and yes I would use this company again. Elizabeth Richard

Elizabeth Rishard  |  First Impressions 
Rating:
5.0

Corey woods is a true MVP for your company. The man has always been there and truly is a backbone of this location.

TREVIAN JACK SNOW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gene Lewis 
Rating:
5.0

Sll good everyone was great there. Ty

Craig Trenholm 
Rating:
5.0

The person who helped me unhook was very professional and friendly. Great service, imo.

Dennis Kingston 
Rating:
3.0

Customer did not leave a comment.

Michael Boudreau 
Rating:
4.0

Customer did not leave a comment.

MICHAEL LLOYD LEAMAN  |  First Impressions 
Rating:
2.0

I found this location to not be particularly well organized. The initial truck we were assigned was not accessible and they had to switch trucks but the system was never updated so I was unable to do the online after hours return form because the mileage didn’t match up and therefore I never receive my deposit back.

Samantha Jones 
Rating:
4.0

Customer did not leave a comment.

MATHIEU ROGER FOUGERE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruno Beaudin 
Rating:
5.0

Well received, staff very freindly.

mike barrieau  |  First Impressions 
Rating:
5.0

I have a business, and I store my stuff at that facility. And the staff there is so friendly, always smiling. They always did help me out when it came to getting more space for storage. I am still there at the moment, and will continue to be for the long run.

ERIC ANDRE ROSSIGNOL  |  Overall Experience 
Rating:
5.0

Great customer service.

GREG MARTIN 
Rating:
5.0

Corey rocked!!

Cameron Beattie 
Rating:
5.0

Fast and easy

Lindsay Fawn 
Rating:
5.0

Amazing service and everything was great.

annick leparque 
Rating:
5.0

Make sure there's the right amount of gas as you indicated, a quarter of a tank.

Alma Page 
Rating:
5.0

Customer did not leave a comment.

MATHIEU DUGUAY 
Rating:
5.0

Customer did not leave a comment.

Joanne Tingley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monia Noel 
Rating:
4.0

Can't think of a thing.

Jeff Pearson 
Rating:
5.0

I had to additional purchase boxes and wrap and the staff were really friendly and helpful. Also one member of the staff setup a card for me for easier access to the storage area and then took time to show me how to use it and took me to the access point which was closest to my unit. My experience today was great because of the staff who are great.

Mark Killen  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Bruno Cote 
Rating:
5.0

Nothing. This was a fantastic experience . I will admit that I have made a complaints in the past. The last 2 experiences have been 10 out of 10. Thank you.

gloria mills 
Rating:
5.0

I rented a storage for about 3 months.. I rented a 26 foot truck to go to Rogers Ville NB from Moncton NB. I had Excellent service, But the service for the rental of the 15 foot truck to Rogersville from Moncton yesterday was terrible.

DIANE GALLANT 
Rating:
5.0

too much snow in the open parking from where I took it. I think you can learn and be inspired from the airport runway, where the snow is cleared for take-off and landing, similarly, while renting, it doesn't take much to clear snow or sprinkle some salt when you park it there for pick-up!

Saumitra Mujumdar 
Rating:
5.0

All was good

terry melanson-embree 
Rating:
4.0

Customer did not leave a comment.

GARY S H SELIG  |  Overall Experience 
Rating:
3.0

Had to go change trailer the hitch hook up was not opening for taking off. The trailer was very dirty and ful of salt on the outside could'nt even see the lights had to go for wash.

Rejean Albert 
Rating:
1.0

Electric stove turned over upon heavy braking and ruined the stove. Difficult to tie down appliance properly when metal ring attachments are located or ONLY located at floor level. Should have rings part way up the sides of the ramp preferably on vertically, sliding, adjustable hooks. Even having a horizontal, metal strip part way up the trailer where one can attach a come-along hook is helpful,

Peter Pirie 
Rating:
5.0

Customer did not leave a comment.

Kristie Strunk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

erwin victoria 
Rating:
5.0

Customer did not leave a comment.

Jessica Landry 
Rating:
2.0

The particular vehicle I was issued smelled so bad of cigarette smoke it was nauseating. Definitely wasn’t expecting that and made the experience less than satisfactory.

nick curwin 
Rating:
4.0

Customer did not leave a comment.

GUY DOIRON 
Rating:
5.0

the place is super clean and always well maintained. Very friendly staff, always there to help out if needed.

espresso joe  |  Overall Experience 
Rating:
3.0

There should be access 24/7. it would be quite easy to just install a key faub so customers can access their units anytime. If a gym can be 24/7 I would think uhual storage could be. It makes things extreamly inconvenient to try and get things done before 7pm. As someone who works till 5pm, that only gives me a 2 hr window to get anything done at the unit.

Lindsay Fawn Horsman  |  Overall Experience 
Rating:
5.0

Day trip. Went perfect.

Dave Emeno 
Rating:
1.0

The only reason they get one star is for the maintenance guy who was working and had to come and open the door for me on the back because it was frozen solid. The truck was honest to god a piece of shit that shouldn’t be on the road anymore. If I shook anymore from the driving my internal organs may have shook out of my body. I also had to do CPR multiple times on the steering wheel to get the truck to actually start. Thought I was going to rip the steering wheel off because I was told to “give it a little shake” ( it needed a lot more than a shake) Honestly if you found a ravine somewhere you should consider driving this truck into it with the employee who was at the counter in the back of it. ( don’t kill her though, she may be cranky and deserves to be treated awful by customers but she doesn’t deserve to die) Awful experience. Never again. Had to learn that lesson the hard way. Whoever was working on the maintenance again a shout out to you. You’re the one decent employee there who has to freeze outside all day. The only positive part of this experience was you. Everyone else should consider a career or attitude change. Consider renting a pack mule or anything else to move before you rent something from this place. Save your money and time.

Chad Steeves 
Rating:
5.0

Customer did not leave a comment.

jackie HART 
Rating:
5.0

Customer did not leave a comment.

Mike Landry 
Rating:
5.0

Customer did not leave a comment.

Daniel LeBlanc 
Rating:
5.0

Customer did not leave a comment.

Marc Lalonde 
Rating:
5.0

The back door of the truck was frozen shut and was almost impossible to open.

Gary Oneill 
Rating:
5.0

Customer did not leave a comment.

Anatolii Hryb 
Rating:
5.0

Customer did not leave a comment.

ERIC ANDRE ROSSIGNOL 
Rating:
5.0

Customer did not leave a comment.

Robert Zurkuhl 
Rating:
3.0

Storage was very convenient, and I felt safe leaving my items in a secured location. Unfortunately the cost of everything is arising, including storage. If I could have afforded it longer, I would have kept my items there 😊

Courtney Dawn Seary  |  Overall Experience 
Rating:
5.0

No improvement. But praise. My truck broke down and they were very understanding when I booked trailer for extra 4 days

ROY ABRAHAM JOSE PETERS 
Rating:
3.0

Dirty trailer. Also one employee was talking bad about another employee as he came to unhook the trailer. Saying the guy working out here is lazy. Unprofessional service I got

richard massey 
Rating:
1.0

The manager at the location would not listen to my complaint about how an employee told me that they don't do paper copies of receipts anymore on my previous visit when they gave me one on this one. He proceeded to tell me I was unfit to drive and out to lunch in response and did not respond to my complaint at all. He canceled my truck and took the keys back by force. I will not ever use this U-Haul location again. I then went to another location where I had no issue getting a truck.

Matthew Curran 
Rating:
1.0

The customer service lacked so much. The gas bar was not where it showed on the paper. And when i returned it full it said no credit even tho gas bar was 15 % below full level.. The guy who helped me get a second truck in the afternoon lacked proffesinalism. When i asked about the diffrent rates for same truck his firs response was "so are you trying to pay more now?" "Do you want it to be more expensive?" Very unprofessional and rude! I also got charge extra for more miles for 46$ But no credit for returning the full tank even tho it wasnt when i got it. This was for the first truck rental on january 15th,2024. For the second truck they gave me 20$ credit for an empty tank which needs to be returned empty and i wont get the credit and i can return it empty as per the Extremly rude and unproffesional recepsonist. Again when i got the paper for the second truck it did showed quater tank is full. Highly unsatisfied and feel like i over paid for this. I had same typw of 2 trucks on Jan 8th,2024 Rental price was lower and gas bar were accurate on truck and paper. But this location lacks a lot of things. If

Vraj Patel 
Rating:
5.0

It's easy and very friendly Understanding with deaf commun8cation! Good and very clean Thank you for great service!

Nancy Johansson 
Rating:
5.0

I can’t ask or a better place then U-Haul. The place is so friendly and super clean.

espresso joe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jean-Sebastien Gallant 
Rating:
4.0

The fellows at the customer service desk were very pro-active and efficient! Got me in and out in no time at all!

Guy Patry 
Rating:
5.0

Customer did not leave a comment.

Jason Chestnut  |  Overall Experience 
Rating:
5.0

Very friendly staff was over all good experience no need for improvement in my opinion for my rental experience

Matthew Arsenault 
Rating:
5.0

Customer did not leave a comment.

Doreen Mallory 
Rating:
5.0

Customer did not leave a comment.

Kevin Berry 
Rating:
5.0

Customer did not leave a comment.

barry demmons 
Rating:
5.0

Amamizing service

luc eric galland  |  Overall Experience 
Rating:
5.0

Trevor was fantastic and very knowledgeable.The install was a bit of a challenge but he remained cool and collected. I would only say that he should be provided with more tools than just the bare essentials. He deserves to have the tools for the job.

MATTHEW VAUTOUR(confirmed) 
Rating:
5.0

Customer did not leave a comment.

Richard Hache 
Rating:
5.0

Customer did not leave a comment.

tina williston 
Rating:
5.0

Customer did not leave a comment.

Andrew Maillet 
Rating:
5.0

Everything was perfect.

Kim Inouye 
Rating:
5.0

Customer did not leave a comment.

Bruce CLARK 
Rating:
5.0

Great staff! Very helpful and kind.

Dyl Paterson  |  Overall Experience 
Rating:
5.0

We rented a dolly to carry a car and were unable to use it with a mazda speed as it was too high for the bumper. It would ve important to mention to customers that this dolly does not accomodate low bumpers as we travelled 800km and werent able to bring the car back.

Michael Pollard 
Rating:
5.0

Customer did not leave a comment.

Jean-Pierre Bourque 
Rating:
5.0

Friendly, fast and efficient pick up and delivery

Karl Savoie 
Rating:
4.0

Customer did not leave a comment.

Wade Johnston 
Rating:
5.0

I would like to compliment the excellent, professional and personal service provided by Brian, Jesse and Evan. 2nd to none. Moving is not a pleasant experience however these 3 individuals made it as positive as possible. U-Haul is a better business and represented well by these 3 employees, terry M-E

terry melanson-embree  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantal Poitras 
Rating:
5.0

The gentleman driving the trucks in the lot and doing returns was very nice. He reversed the truck near the doors for me when he realized I wasn't there for a return which made move in much easier.

Adam Sugrim  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawn Berube 
Rating:
1.0

Worst company I've ever done business with.

JONATHAN DAVID THOMAS  |  Overall Experience 
Rating:
1.0

Security cameras do not work not well-lit. Facility parking lot needs improvement big time. Housing of criminal activity active in this storage unit site. Phone line always busy trucks need improvement big time I would never stay at another you off as the day again as my unit got broken into twice and it had its security camera right outside of it. But the funny thing is that the security camera wasn't hooked up to the security line go figure.

ryan cutajar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anil george  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aislinn McGrath  |  Overall Experience 
Rating:
5.0

I will most definitely use the facility again when needed.

paul belliveau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALYSSA GAUTREAU  |  Overall Experience 
Rating:
5.0

Very clean and great service

PatriciaEllinor Colpitts  |  First Impressions 
Rating:
5.0

Staff were always very pleasant and helpful. Pleasantly surprised

Amanda Beers  |  Overall Experience 
Rating:
5.0

All good 👍. Thanks for everything!!

Richard Wilson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Roger Gauthier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail Osborne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karl Wilmot  |  Overall Experience 
Rating:
5.0

Very satisfied with U Haul

Ronita MacAdam  |  Overall Experience 
Rating:
5.0

Keep the good work up

eva wood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyler Burts  |  Online Move In 
Rating:
5.0

Awesome service. Trucks were clean. Cost was low compared to all others.

Keith Arnold  |  Overall Experience 
Rating:
4.0

Best move Ing experience experience ever

Donald Hope  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fernande Endomo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Maurice Gould  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

m & l janitorial  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Wood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elena Repka  |  First Impressions 
Rating:
2.0

the billing, communication via site, and overall performance of customer service did not meet expectations. especially the two step verification for loggin onto the web app... email verifcation never got through, had to call everytime

Bill Cohoon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aislinn McGrath  |  First Impressions 
Rating:
5.0

Awesome staff at the mountain road Moncton location,very helpful, professional

Justin Poirier  |  Overall Experience 
Rating:
5.0

keep up the good work and may God bless you

Ghislain Couture  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Alioune Fayçal ZEBA  |  Overall Experience 
Rating:
5.0

Very friendly and knowledgeable staff.

MICHAEL Boudreau  |  Overall Experience 
Rating:
5.0

Best storage experience ever. Kudos

Michael Anthony Roop  |  Overall Experience 
Rating:
5.0

Great customer service.

Sarah Williams  |  Overall Experience 
Rating:
4.0

Very satisfied!

DONALD WOODS  |  Overall Experience 
Rating:
5.0

Everyone I dealt with was friendly and efficient, but one stood out: a lady named Lauren. She was exceptionally polite and helpful.

Marc Sirois  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIE GRAY  |  Overall Experience 
Rating:
5.0

It was excellent. Everything was great. Staff was very nice.

JAEYUN OH  |  First Impressions 
Rating:
5.0

Lighting inside the storage locker would be a definite asset.

Northland Design Studio  |  Overall Experience 
Rating:
5.0

This was the second occasion we had used a storage unit and on both occasions everything was great. The facility was always clean and I had no concerns about my property being damaged. We will definitely use this facility again.

KATHLEEN ALICE SHEA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN VINQVIST  |  Overall Experience 
Rating:
1.0

Paid for secure unit and it was far from that ! Lost over $7000.00 in belongings.

ben nason  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Hache  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GARY S H SELIG  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Sarah Williams  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

tamela fadelle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Alexander  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bill Cohoon  |  Overall Experience 
Rating:
4.0

We stored our belongings after office hours. The front automatic sliding doors had open when we arrived. It went into the lock position while still opened. We couldn't get the doors to close. Tried the intercom, called UHaul, spoke to two people sho could not reached staff. It would have been a quick and easy experience but was ruined because we were late in the evening guarding the still unlocked door. It got to the point that we couldn't stay any longer. The uhaul representative assured us we could leave. He was going to continue trying to reach local staff to assist. We left feeling that are belongings were no longer really safe.

Elizabeth Reynolds  |  First Impressions 
Rating:
5.0

U-Haul made our storage experience very positive. Moving in and out was simple.

Vernon Vickruck  |  Overall Experience 
Rating:
4.0

Process was simple, facility was clean and staff was helpful. Did not have a free lock in my unit like I was supposed to. Had to go down to the office to get one. The interior load and unload station was blocked by some Uhaul crates. The only gate that was accessible was marked for uhaul trucks only.

Alexandre Joseph Boudreau  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Catherine Boudreau  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Michel Cormier  |  Overall Experience 
Rating:
5.0

I found all the staff to be very helpful and would highly recommend this location to anyone. Thanks again Corey

Kevin Coles  |  Overall Experience 
Rating:
5.0

Corey Woods the General Manager was the person who helped me and he was fantastic. Very professional and patient in answering my questions. The place was spotless.

John Bailey  |  Online Move In 
Rating:
5.0

All good

MARGARET ANNE WILEN  |  Overall Experience 
Rating:
5.0

The manager, Corey Woods, is extremely helpful & always a pleasure to deal with! The storage unit was extremely clean.

Janelle Doucet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jannie Buurmans  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Monique Basque  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lionel Cormier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Annie Paradis  |  Overall Experience 
Rating:
5.0

The keys were not in the locker and I did not discover until closing time the day I moved in. The security (?) person was very helpful :)

karin hess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danny Beaulieu  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Antoine David  |  Overall Experience 
Rating:
5.0

Excellent service staff is amazing and very helpful and my moving was very clean and tidy.

Freddie Quintero  |  First Impressions 
Rating:
4.0

Very Friendly staff and very clean :)

Monique Duguay   |  Overall Experience 
Rating:
5.0

Hours were too short should of at least been able to get into locker until 9:00 pm

AARON BRADFORD SINCLAIR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abdelaziz Amazirh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEGAN DAWN BEASLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

espresso joe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheva Quoter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian Steeves  |  Overall Experience 
Rating:
3.0

I had an issue with the truck I rented from Ontario to New Brunswick called to notify agents of U-Haul and they said that they would get back to me and nobody did it's been a month now and I'm very upset about that

ryan cutajar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gilles Robichaud  |  Overall Experience 
Rating:
5.0

Thank you so very much! The staff were incredibly helpful.

lyne charbonneau  |  Overall Experience 
Rating:
5.0

Your staff are very friendly, patient and knowledgeable and made a stressful situation a lot easier for me. Thank you

vicky leger  |  First Impressions 
Rating:
3.0

My united was the 14th of each month. I did not like the fact that we got all of our belonging out by the 4th there is no refund. That is almost 2 weeks. When i first rented it i was told that if i was out prior to the 14th there would be a refund. Next time, we will not rush to get our items our

CATHY ANN COMEAU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandro Rogerio Sabag Monteiro  |  Overall Experience 
Rating:
3.0

You don't have enough staff working the cashier. When going in to pay each month, there is always a line up. Usually only one on cash. When checking out of my unit I stood in line 20 minutes. Other than that your facility is fantastic.

Ann Collings  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andrew Gervais  |  Overall Experience 
Rating:
5.0

I find The staff very helpful and nice had no problem when even changing my unit to a smaller one I would like to say thank you very much to the staff

Elizabeth Bowmaster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Lemay  |  First Impressions 
Rating:
2.0

The staff at the location repeatedly got my payment information wrong and I got charged a late fee every month because of their screw ups. The manager was never there to speak to and finally after about 6 months he reached out via email. By that point I was angry and started paying for my unit on the website where I got immediate confirmation that it had been paid. I will NEVER recommend that location to anyone. That location does not live up to the usual excellent service I’ve been given by other locations in the past.

Robin Blackmore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alyssa Robichaud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Tingley  |  Overall Experience 
Rating:
3.0

I found some of the staff rude and unreasonable when paying for my partners unit then sends me an email a few days later saying it wasnt paid ..not happy ..my unit was always paid of the 22 of the month then changed to rhe 5th not reasonable for me why change the pay date so we took our belongings out and sure would not recommend my friends to use these units

debbie riley  |  Overall Experience 
Rating:
5.0

Cory is Very nice guy and professional Good service

ELOI P ROBICHAUD  |  Overall Experience 
Rating:
5.0

Was easy to get our belongings inside our unit.

Jamie Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Travis Duke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin ceretti  |  Overall Experience 
Rating:
5.0

Very helpful and knowledgeable staff very friendly staff

Barry Westhaver  |  First Impressions 
Rating:
4.0

Expensive

Thomas Kurian  |  Overall Experience 
Rating:
5.0

Was very happy with my experience, staff was very friendly and facility was very clean

Jamie Mills  |  First Impressions 
Rating:
5.0

I prefer the mapleton location as all of the staff is amazing!!

ANGELA MARIE MCNABB  |  First Impressions 
Rating:
5.0

Thank you

BARB MacKinnon  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GEORDE ANDREW CURWIN  |  Overall Experience 
Rating:
5.0

It’s not the first time I rent fro u haul and I’m always so very satisfied, i am grateful for the service . I would highly recommend you guys ! 💕

CHANTAL PELLETIER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

etienne boudreau  |  First Impressions 
Rating:
4.0

The Sunday close at 5:00 throws me off. Also wish hours went until at least 8:00.

Wendy Jenkins  |  Overall Experience 
Rating:
3.0

Not well lit. But was secure

ronnie richard  |  Overall Experience 
Rating:
5.0

Corey was amicable and highly knowledgeable.

Michel Vien  |  First Impressions 
Rating:
5.0

Great staff and management , Corey is very professional and awesome

MICHAEL Boudreau  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MONICA THERIAULT   |  Overall Experience 
Rating:
5.0

Nothing but a good experience overall.

Grant Freeze  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paula woodworth  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Suzan Begin  |  First Impressions 
Rating:
5.0

AWESOME STAFF THERE

Patricia Ann Gaudio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

troy russel  |  First Impressions 
Rating:
4.0

Thank you for your cooperation Very Professional and helpful Al Grenier

Alin grenier  |  Overall Experience 
Rating:
4.0

Staff was very knowledgeable and friendly! Only complaint is the alarm that went off every time I opened my locker. Also, despite contacting twice and visiting once in person, the bill was still sent to the wrong address.

Ian Killam  |  Overall Experience 
Rating:
4.0

Overall great and affordable place and very friendly, helpful and professional staff, but storage hours could be extended, to allow more access in the evening.

TALI LIMA  |  Overall Experience 
Rating:
5.0

Easy access to my locker and staff was helpful

Finn Conde  |  Overall Experience 
Rating:
5.0

Everyone there meeds a raise!!

Jonathan Ross  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chantal savoie  |  Overall Experience 
Rating:
5.0

Corey the manager at Mapleton site in Moncton N.B is a very impressive uhaul employee 👏 very knowledgeable and friendly to the people!.

DAVID KEARNEY  |  First Impressions 
Rating:
5.0

Thanks

SREENIVASA VALLABHANENI  |  Overall Experience 
Rating:
5.0

Staff was great. Facilities were clean.

Kelly Errington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary knott  |  Overall Experience 
Rating:
4.0

I would absolutely recommend UHaul Storage Facility on Mountain Road, Moncton. The facility is well-maintained and staff are friendly, helpful, and knowledgeable. The only downside was the access hours (closes at 7pm). Overall fantastic experience and would rent a unit with UHaul again!

Nicolette Rose Kennedy  |  Overall Experience 
Rating:
4.0

Thanks.

Lorne Gait  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl Milburn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luc Bouvier  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

paul wile  |  Overall Experience 
Rating:
5.0

Found staff to be friendly, helpful and easy to work with. Well done!

Jane Fry  |  Overall Experience 
Rating:
5.0

Thank you for helping in our moving situation.

Mackenzie Cain  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

David Pelerine  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Thomas Moriarty  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pierre Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gary knott  |  First Impressions 
Rating:
4.0

Should be able to access your storage on Sunday night as well

Roger Thorne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael fitzpatrick  |  Overall Experience 
Rating:
5.0

Très bien , je recommande.

Sebastien Palhasse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tegan Aguinaga  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

matthew william baldwin   |  Overall Experience 
Rating:
5.0

It was my first time using u haul storage, I found the service here was excellent.

Mary Keesler  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

THOMARCUS REED NIX  |  First Impressions 
Rating:
5.0

Everyone at the company are so amazing!!!

linda leger  |  First Impressions 
Rating:
5.0

Friendly helpful employees. Storage facility clean and convenient. Our storage needs were met.

BARBARA MACKENZIE  |  Overall Experience 
Rating:
4.0

I put No fir recommending U-Haul to friends because I dont recommend things to friends. You should omit that question. -Mike Ler (Treasurer)

Carol Adele Fitchett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Regular  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jannie Buurmans  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shepco Inc  |  Overall Experience 
Rating:
5.0

Hi! The only complaint I have is that I'd been told the storage unit would be free for the first month. I was charged for the first month storage on my Visa account???? Otherwise the experience was excellent.

ginette parker  |  Overall Experience 
Rating:
5.0

The staff were very friendly, I will use Uhaul again Thank you

Janice Caissie  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Garden  |  Overall Experience 
Rating:
5.0

This is our 4th time using U-haul. We have always had excellent service with them. Especially Cory Woods the manager who helped us threw all 4 times.

Norma REID  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Bowmaster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew James Fenwick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marielle Michaud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PHILIP GOUDREAU  |  Overall Experience 
Rating:
4.0

I loved the service I received at Uhaul . I've used a Storage Unit for the past almost 2 years and have never had a problem . The only thing I didn't like was the ours they were open as most days it was 7 when I would be able to get there .

Stephanie Fitzsimmons  |  Overall Experience 
Rating:
5.0

The climate control was very good. The unit was easy to access.

Rilla Carpenter  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Carter  |  Overall Experience 
Rating:
5.0

Felt very comfirtable with the facility

martin steen  |  Overall Experience 
Rating:
3.0

They put a lock on my locker and thank god I went during office hours because i had to go to the front desk and get them to check it out to see why and then give me a key to unlock the lock they had put on. I bought my own lock because I wasn’t told that they put their own locks on and that I had to use one of their massive locks instead of the other one I bought already from uhaul??? If I went after office hours I wouldn’t have been able to access my things.

Katherine Snow  |  Overall Experience 
Rating:
5.0

Great customer service! Very friendly and extremely accommodating. Way to go Moncton U-Haul team!! I would not hesitate to do my business with this group. The manager will go above and beyond to make it work for you.

Jill Durepos  |  First Impressions 
Rating:
5.0

The staff are very informative and very helpful. They are courteous and polite

Juanita CoMeau  |  First Impressions 
Rating:
4.0

My experience was great. Everyone was very professional during my stay. I would definitely recommend U-Haul to anyone. Thank you and have a great day.

mary ann taylor  |  Overall Experience 
Rating:
2.0

Everything is a money grab in extra fees

Douglas Oakes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diane Craig  |  Overall Experience 
Rating:
1.0

Booked three months in advance. Was called the day before and was told there was no uhaul for me. Had to drive an hour out of my way , then was put on hold for 2 hours. Uhaul made my move a nightmare. Mapleton uhaul was alright to deal with other then waiting an hour in line.

matt keats  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bronwyn Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

roch bisson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Hinkley  |  Overall Experience 
Rating:
5.0

It needs to stay open 24 hours a day

Joshua martis  |  First Impressions 
Rating:
1.0

You have still charged me twice for one month although I have phoned twice about this extra charge. Why are you charging me twice?

Rilla Carpenter  |  First Impressions 
Rating:
5.0

Everyone is very helpful and friendly

Juanita CoMeau  |  First Impressions 
Rating:
5.0

Your Moncton, New Brunswick Canada UHAUL team on mountain road is exceptional. Thank you !!!

Eric Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Hamilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Haleigh-Lynn Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOHN WILLIAM SPARLING  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephane Godbout  |  First Impressions 
Rating:
4.0

Door in Unit kept sliding down. Should have a way to keep it from sliding down.

Duane Copeland  |  Overall Experience 
Rating:
5.0

Very well maintained just I find the prices were a tad high for the space I was renting

jerry ferron  |  Overall Experience 
Rating:
2.0

I rented the locker on the understanding it would be accessible 24/7 and it wasn’t. This fact was not communicated to me. The closing staff on Sept 22 (a middle aged man who shut down the storage area) was also extremely rude . Would not recommend

Jason VandenBeukel  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ronda canfield  |  Overall Experience 
Rating:
5.0

thanks for the service provided

Lolita Taberna  |  Overall Experience 
Rating:
1.0

Jessie who served me was fantastic The issue is the hours to have access to the storage unit If you work full time it is not convenient Every other storage company here has 24 hour access. Something you should consider

linda olsansky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ruth veldstra  |  Overall Experience 
Rating:
4.0

It seemed a little excessive to have to pay a full month's rental for an extension of a few days. Otherwise a very positive experience.

Alan Mongraw  |  Overall Experience 
Rating:
2.0

Looked us out of our unit even though we were payed up months in advance

Justin Maillet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAUL STUART BAUER  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jillian Dykens  |  First Impressions 
Rating:
4.0

I was going through a tough times, and the staff did what they could to help. They did this by being understanding even these trying times with all that has been happening. I am very grateful for this.

Kevin Mullin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean-Guy Doiron  |  First Impressions 
Rating:
5.0

Corey is patient and pleasant to work with. Very helpful and he knows what he's doing, thanks again

JoAnne Chiasson  |  First Impressions 
Rating:
5.0

Renting my locker was quick and easy. The gentleman I felt with was knowledgeable and very friendly. Great experience. Would definitely use the service again. 👍

Pam Finnessy  |  Overall Experience 
Rating:
3.0

Hours of access are not clear, invoice paper says 10pm, website says 24 hours and it is actually 7pm.

Shannon Kelly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bonnie Mann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bonnie Mann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Leger  |  Overall Experience 
Rating:
2.0

Way too expensive!!!

Amy Welner  |  Overall Experience 
Rating:
5.0

Honestly moving is so stressful but the staff in St. John’s and in Moncton were amazing!

Lindsay Squires  |  First Impressions 
Rating:
3.0

Access should be allowed 24 hrs since there's alarm system video camera and a card to access the facility.

Dany Desylva  |  Overall Experience 
Rating:
4.0

The girl that helped us was Reniyah. She was polite and knowledgeable.

Norma REID  |  First Impressions 
Rating:
5.0

Easily the best experience I've had with storage

Matthew Groothuis  |  Overall Experience 
Rating:
5.0

Great staff very helpful.

Don Pinnell  |  Overall Experience 
Rating:
1.0

My son had to move out of his apartment yesterday June 28th after work. The hours to access the uhaul storage on the website said it was open until 10 pm. My son arrived at the uhaul building at 7:10 pm and was not allowed access and he had his apartment on and in his truck and his buddy’s truck. He spoke to someone there and was told that they closed at 7 and was not allowed in. We had to scramble and find alternate arrangements for his belongings at 7 pm after we paid for the storage unit that we now will not use as we were denied access. NOT IMPRESSED!

BENJAMIN KUKURSKI  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Steve Holton  |  First Impressions 
Rating:
5.0

Very quick and efficient check in with helpful staff

Celene Runham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melinda Mallock  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dan Downey  |  Overall Experience 
Rating:
4.0

I am a single woman and was approached by several men over the months. It would be good to fence in the whole property and install a gate with entry codes. Asst mgr really helpful and staff very nice.

Susan Gamblin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy Vautour  |  Overall Experience 
Rating:
5.0

Wish storage hours were 24/7.

CHITRANG SHUKLA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wendy Jenkins  |  First Impressions 
Rating:
2.0

I reserved a drive up storage unit approx 1.5 weeks from checkin in date. When I arrived I was told there were no drive up units available. I was informed this is due to some sort of error with the online site. However, I would have expected to be contacted if this unit was not available considering there was at least a week and a half between when the reservation was made to check in. The customer service rep checked me into an interior unit on the second level. After I considered what I needed to store I decided this was not a suitable unit and returned the next day to cancel the unit. Both days the customer service reps were pleasant and helpful. Both visits I encountered line ups of about 15mins and it would be nice to have another person helping serve customers at the desk or perhaps someone taking people just dropping off after their rental. I was also disappointed that the drive up units were just in the parking lot and not in a secure fenced in location.

Corey Hilton Palmquist  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Campbell  |  First Impressions 
Rating:
2.0

Constant issues with Main sliding doors, issues with Elevator, was paying extra for 24/7 access and it wasn't. Access to my stock was critical to our business and that's why i went with another depot

eric doucet  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

patrick reardon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josette Leger  |  First Impressions 
Rating:
5.0

I asked for a storage unit on the first floor and they were able to find one, so it was very helpful and convenient

Sydney Murray  |  First Impressions 
Rating:
3.0

Would have appreciated some more information regarding locks when I went in to secure my unit. I had to make a second trip because I wasn't aware. This wasn't really a big deal except the 7pm closing time for access to the unit was already rushed.

Rachel Sutton  |  First Impressions 
Rating:
4.0

It was quick and easy. The website was a bit of a problem but once I got in to pick up the key it went well. I would like to be able to access the unit when I need to and not just during store hours. That part was a bit stressful. Unit was very clean and we likes the trolley's and elevator.

Jennifer Michaud  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael larracey  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Brooklyn Splude-Boudreau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LORNA DALEY  |  First Impressions 
Rating:
5.0

The guy I dealt with was very helpful and friendly. He knew a lot about your services and was very quick to suggest what would work best. Well done

ARNOLD CARL HICKS  |  First Impressions 
Rating:
5.0

The only thing that I didn't like was the 2 guys who moved my stuff in it. They were very rough with my stuff. Lots got destroyed! 1 gyy complained the hole time, while the other guy did the work. They charged me 421.24$ and toke 4 hours to drag all my stuff.. My cousin helped me bring my stuff to my new home, and he only toke 1 hour.

Lyne Boucher  |  Overall Experience 
Rating:
4.0

Very informative

Jim Lewis  |  First Impressions 
Rating:
5.0

Good rates and super friendly staff and very helpful

Tracy Hamilton  |  First Impressions 
Rating:
5.0

The management and staff are great. What would make it really good is to have it gated. I had an outside space and although I am not afraid of those without homes, As an older single woman arriving in the evening it didn’t really feel safe. Had a couple of encounters which were fine but can’t always count on that. Thanks.

Susan Gamblin  |  Overall Experience 
Rating:
5.0

Awesome experiance. Great people.

RYDER CLIFTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID KEARNEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tony Gaudet  |  Overall Experience 
Rating:
5.0

The staff here in Moncton are A-1. They definitely made my move easier and less stressful.

Daniel Munro  |  Overall Experience 
Rating:
4.0

Other than the mistake by my movers on Nov 30 th that resulted in an extra monthly storage charge for storage space that I didn’t have, my overall experience with U-Haul in Moncton was excellent overall.

Barry Veno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Ross  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RIPJEET SINGH  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

michael larracey  |  First Impressions 
Rating:
3.0

When I emptied out my storage unit there was mouse feces in my couch. You guys should have traps all throughout the building at NO extra charge. Not enough lighting in unit. But besides that, I would recommend uhaul.

Mary Ann Poirier  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

josiane hewitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

M L ANDREA LAFOREST  |  Overall Experience 
Rating:
5.0

Not having access 24/7 was inconvenient

dianne taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Mason  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Henri Paris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Henri Paris  |  Overall Experience 
Rating:
5.0

Need 24 hours for storage back again

Demetrius Green  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claudette Dubois  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jessica Richard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Cormier  |  Overall Experience 
Rating:
4.0

One of the bathrooms available had no soap, the bottom floor bathroom had no toilet paper or paper towel, and could have used a cleaning.

Jordan Lewis  |  First Impressions 
Rating:
4.0

Everything was excellent except the removal of the 24-hour access which made things very difficult to deal with when needing to get in and out.

Joel Romero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Jolly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Ross Henry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Clement  |  Overall Experience 
Rating:
2.0

There is not enough cleaning at that place. There is always broken glass at the entrance of the storage and I was worry that it would cause me a flat tire and the toilet aren't clean often enough. Toilet should be clean every day!

CAROLINE BOIVIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEBORAH Y CREAGHAN  |  Overall Experience 
Rating:
5.0

All the staff are knowledgeable and helpful. The manager is amazing! Highly recommend!

MONICA MARGARET CONNORS  |  First Impressions 
Rating:
5.0

I Can’t say enough good things about the stress free dealing with the Mountain Rd location in Moncton. Every time I have been in for whatever reason, they are completely relaxed, friendly and accommodating. This is exactly what a person needs after a stressful time moving their stuff 5000km’s and needing to store it. Thanks to all the great staff *thumbs up!!

Daniel Munro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH LEO MICHE CORMIER  |  Overall Experience 
Rating:
3.0

My locker was far from the door. And the reservation date was wrong.

SHAWN CLIFFORD R BOSTICK  |  First Impressions 
Rating:
5.0

The staff that helped me. Was awesome. He showed me where to go and answered all my questions. It would be nice to have access 24/7 especially where there are key cards to take the alarm off your storage unit and a lock on it as well.

Lindsay Fawn Horsman  |  First Impressions 
Rating:
5.0

I was given a unit an upon arrival it that was already occupied. The salesperson came up to meet with me and apologized and gave me a different unit size while another one frees up. Quick solve and he had solutions for the issue. Great customer service. Very friendly

SCOTT GUILLES MORNEAULT  |  First Impressions 
Rating:
1.0

I had moce droppings in my boxes when I unpacked them. They chewed through some wires and make a mess in my clothes. So I’m really not happy. The storage was great minus the mice. Nicolle nitheria@hotmail.com 506-380-3913

Nicolle Theriault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudette Dubois  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Chesney  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeremy Lavigne  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Matteo Miovanni  |  Online Move In 
Rating:
5.0

Everything was terrific. Thank you

janice caissie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Varrette  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Ross Henry  |  First Impressions 
Rating:
5.0

24h access would be very convenient in general. Even more so for people moving.

Gabriel Paquet-St-Onge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Mackenzie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luc Lamer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivans AV  |  Overall Experience 
Rating:
5.0

Cory and his staff are the best...I would recommend this location to anyone. What an amazing experience we had.

ROGER K REID  |  Overall Experience 
Rating:
2.0

The building environment and staff were excellent. The major issue with the service is that access hours were surprisingly, and in my mind arbitrarily, limited to 7pm. This makes no sense to me, and since I couldn't always get there by that time, if I can't get at my stuff *at my convenience* then the service was not meeting my needs. For that reason, I gave it 2 stars and could not recommend to others.

Kristian Strickland  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin Mullin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kevin Mullin  |  Overall Experience 
Rating:
5.0

Would have preferred 24h access to be the default to allow for late night move.

Gabriel Paquet-St-Onge  |  First Impressions 
Rating:
1.0

I payed for the month of September in advance and didn’t get a refund when I closed up the unit earlier than planned. The no refund policy should have been mentioned when I payed online. It was very sneaky. There weren’t enough carts so moving my stuff made it very challenging. Will not be using your units again and will be telling others about my bad experience.

Mikayla Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elvis Beaulieu  |  Overall Experience 
Rating:
2.0

-Booked online with my name and address and also asked for insurance. When I showed up in person they used the address on my ID that I told them wasn't current and told them not to use it. Every message I got after that had the incorrect address despite repeated attempts to change it. -Didn't apply the insurance fee for some time, then my bill suddenly increased, and changed by dollars for awhile. -Entered incorrect information for my second contact -Alarm went off a number of times despite the fact that I was signed in -Received a phone call about a commercial shipment that had arrived for me (I did not have a business account, was expecting no such shipment, and was completely baffled). The caller left a message (my voice mail has my name) and when I returned the call they insisted at least once it was my shipment. I have no idea how they even got my number for it. -Was not informed about the switch to entry cards instead of a password. -Rodent deterrent didn't seem effective - there were a lot of mouse droppings (no food in storage room). -Rented a van and an appliance dolly to move - photos of van for damage were old, key wasn't with the van like it was supposed to be, van was not moved to the area it was supposed to be in, and dolly was not with it. Employees corrected it quickly when I reported it, which was great. But maybe if this site isn't going to pay attention to details and promises from online reservations, perhaps they shouldn't offer them at this location? I never knew what was going on, and the employees never seemed to know either. I gave up trying to contact them as things wouldn't get changed, people would be surprised I didn't know the thing they didn't tell me, and everyone was often unapologetic about errors. They fixed them quickly enough (so long as it wasn't my address and related info).

Rachel Colpitts  |  Overall Experience 
Rating:
4.0

The service was great and nonissues.

CHRIS SYDNEY CORRIGAN  |  First Impressions 
Rating:
1.0

My storage locker was broken into, and the staff did almost nothing except call me. No apology or money back or offer to move units, even though the fencing in my unit was completely crushed in at the top. Another employee saw the damage as well and didn’t do anything. There was no real assurance that my things were secure.

Elizabeth Gogan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dean Penner  |  Overall Experience 
Rating:
1.0

They gave our unit to someone else without is knowing. Gladly our stuff was still there but couldn't find our account so we had to start all over again with the account.

Veronique Bosse  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gemma Leclair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvie BREAU  |  Overall Experience 
Rating:
5.0

The staff was friendly and being lead by a great manager! Korey We will use your services next time we have a need. Thank you

james humphrey  |  Overall Experience 
Rating:
5.0

Really appreciate having a place close to my residence. Only thing I'd suggest is putting more carts inside for customers. Other than that I have no complaints.

RYDER CLIFTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA MARY POWER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah McInnis  |  Overall Experience 
Rating:
5.0

N/a

Charmayne Perry  |  Overall Experience 
Rating:
4.0

My furniture smells now! Not sure how long it'll take to air everything out until the musty smell is gone. Thankfully we only had our stuff there for a month. The musty smell hits you as soon as you open the door to the indoor storage units. We'd recommend U-Haul to our friends however we'll warn them that their belongings will smell.

Lisa Arsenault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Felicita Francisque  |  Overall Experience 
Rating:
3.0

My security card was not set up properly and I keep getting told my access was denied. I returned in the evening to try find out what was happening. The young guy working was quite rude. Did not want to give me a free month even though I had booked it that way online and the manager had approved it earlier in the day. Finally agreed after an employee that was there in the morning as well told him I was telling the truth. When he looked into why I didn't have access he discovered that the person in the morning didn't actually properly set up the card. They had done it as though I moved out instead of moved in. A lot of back and forth and some staff not seeking to really know what they were doing. Unit itself was clean and easy to access.

Hannah LaPointe  |  First Impressions 
Rating:
3.0

The whole time I moved out there was a couple with shopping cart inside the facility taking shelter from the rain.

kara walker  |  Overall Experience 
Rating:
3.0

The wait times for counter service are excessive. I left the first time I was there. I walked in and out. A bit better the next time and Sabrina did an excellent job. By the time I left the line up was very long and based on my experience up to a 30 minute wait mid morning on a weekday.

GARY S H SELIG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EMILY GRACE LINDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan ayles  |  Overall Experience 
Rating:
2.0

Homeless people hanging around the facility and also going in but the storage rooms.

CODY LEE GRISDALE  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

RICHARD LANTZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chantelle ohlsen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dean Penner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvonne Robichaud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Guptill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELE CHAPMAN  |  First Impressions 
Rating:
2.0

I had reserved for one 10x15 storage, well a month in advance. I was informed that this was going to be good. The saturday morning I got there to store, my belongings there was only 5x10. I had to take four and pay much more. On monday, I go back to talk to the supervisor, an employee took my phone number and he would call me back. Next day , still no call from manager.

DENIS ROSS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivans AV  |  First Impressions 
Rating:
5.0

Corey the manager was excellent. could not get the storage we reserve so he gave us three 5x5 plus free month. the two cashier were awesome.

Gemma Leclair  |  First Impressions 
Rating:
3.0

The company I work for booked a locker - with credit card payment. I went to access the locker and no one could find the booking - the reference number was not found - even though I had email confirmation. Luckily there was another 10x10 locker so I booked it myself. While I was there - waiting in line to be served - there were at least 4 other people who were trying to get trucks - they booked on line and had confirmation - but their trucks were no longer available. One lady was moving to BC / had to load up her house that day. She was in tears! Everything seemed soooooo disorganized - booking were lost - not available - it was chaos!!!! The staff were calm and good but it was crazy with people screaming and unhappy. You need to look at your system to tighten up inventory and demand. So people don’t arrive expecting what they booked and have to leave with nothing.

Shirley ST PIERRE  |  First Impressions 
Rating:
5.0

Good company. Price are good and we had excellent services.

Rolland Caissie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff McFarlane  |  Overall Experience 
Rating:
5.0

Always a pleasure to deal as a customer. As a past employee with the company service us key to having repeat business Thanks aga

Michael Chasse  |  Overall Experience 
Rating:
5.0

Very helpful staff. Always

Keith Guptill  |  Overall Experience 
Rating:
5.0

Staff were very friendly and helpful. Storage area was very clean too.

Martin topf  |  Overall Experience 
Rating:
5.0

Clean and dry storage facility, well-protected and easy to access

David Johnston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES M GREEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne Patafie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne Hooper  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW STAFFORD PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Genier  |  Overall Experience 
Rating:
5.0

Very helpful staff and professional staff. Everything went well.

Denis Richard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff McFarlane  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Kevin Friesen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GARY S H SELIG  |  Overall Experience 
Rating:
5.0

Although having major issues with the main st location the mountain Rd location came through and saved the day. I woukd recommend to skip everywhere and go directly to mountain Rd great service there!!

MICHAEL G FLEMMING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david chandler  |  Overall Experience 
Rating:
5.0

Quality staff and services

Grant Freeze  |  First Impressions 
Rating:
5.0

Professional and friendly staff. Very helpful and I am very pleased .

myah smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy Fergusson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Simon Richard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Sharon Reid  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

rob tait  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GARY S H SELIG  |  First Impressions 
Rating:
2.0

We had a locker for 6 months. Every time we needed access to our lock, we had to get our access code reset. No one could tell us why, or know how to fix it. This was beyond inconvenient as we lived out of town, and the store wasn't always open when we needed access to our things.

Ashley Murphy  |  Overall Experience 
Rating:
5.0

Corey was helpful friendly and very knowledgeable. Was a pleasure dealing with him and his staff.

JOSEPH FREDERICK WILLIAMS  |  Overall Experience 
Rating:
4.0

Young lady was knowledgeable and friendly. I feel as if I am getting good value for my money. Facility is excellent.

Ed Sharpe  |  First Impressions 
Rating:
5.0

Cory Woods is under payed and over worked he is a great person manager

Vince Otis Williams  |  Overall Experience 
Rating:
5.0

Excellent customer service. Professional and efficient. Staff was knowledgable which made the process perfectly smooth. Outstanding experience. Facility itself is also exceptional.

Jessica Johnson  |  First Impressions 
Rating:
5.0

Excellent experience, friendly and professional staff, first month free of charge was good especially when you are moving and have so much bills to pay.

MOHAMED YESSAAD  |  Overall Experience 
Rating:
4.0

I will contact the GM for this location for the following comment: I booked a UHaul in Feb. 2020 and received one-month free. I will be booking another UHaul in May 2021 and was told that I would not use the next free month and apply it to my current storage. I do not understand why.

Iris Imbeault  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

charles onatunji  |  First Impressions 
Rating:
4.0

Lots of water coming in when it rains, none of my stuff got wet but it makes you worry to see that much water and you don’t want to be worrying about you belongings

CHRISTINE HUMPHREYS  |  Overall Experience 
Rating:
5.0

Very good staff and very clean place and would recommend for sure

Kevin Ford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephen steeves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oleh Ponko  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter Lutes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIA HACHEY  |  Overall Experience 
Rating:
5.0

Thank you U-Haul Moncton. Great service,people and experience.

NORBERT JOSEPH BELLIVEAU  |  First Impressions 
Rating:
3.0

I needed full time access to the storage unit to access medical files this after hours access proved to be a challenge. My contents were transferred to a more-flexible facility. thank you

louella(Wellnurturemd) woodworth  |  Overall Experience 
Rating:
5.0

Secure and convenient.

Yasser Soliman  |  Overall Experience 
Rating:
5.0

Always friendly, answers all questions

WILLIAM RICHARD DRYSDALE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anik Leger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doland Bourgeois  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Hogg  |  First Impressions 
Rating:
5.0

Keep up the good work very clean

Kevin Ford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rémi McLaughlin  |  Overall Experience 
Rating:
5.0

The management & staff go above & beyond to help every individual customer. This is the kind of place that should be promoted to U-Hauls number one store in Canada

CODY LEE GRISDALE  |  First Impressions 
Rating:
5.0

Thank you

Kelsey Galllagher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kane Melanson  |  First Impressions 
Rating:
3.0

The storage units are clean and dry. Access to the units is wide open due to a bronken door (broken for 4+ months) and no security preventing access to the building.

ROBERT ENGLAND DAVIES  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Scott Adam Abbott-Newhook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara MacLean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric St Amand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Fitzsimmons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barry Inglis  |  First Impressions 
Rating:
5.0

Superb customer service.

Donna douglas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALLAN BRETT WARMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES J GAINES  |  Overall Experience 
Rating:
5.0

Very helpful and friendly!! The manager set me up with my rental space. He took the time to understand my needs and will help me move to a more convenient location once space frees up.

devon babineau  |  First Impressions 
Rating:
5.0

Corey and Tyler were excellent in servicing me. The set up at the facility is perfect for my needs.

Wayne Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ed West  |  Overall Experience 
Rating:
5.0

Being a "Super Senior", (Over 70 and still alive) the 2 young ladies really made it easy for me to unload and get unhooked, even the storage locker was close to the main door !! VERY HAPPY !!

A JR SAKALAUSKAS  |  First Impressions 
Rating:
5.0

Very Impressed with the facility. Very secured and clean.

robert godin  |  Overall Experience 
Rating:
4.0

Too bad it wasn't linked to my account, so I couldn't pay online. But the free month was really much appreciated.

Seraphin Vandegar  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff!

Ed West  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

douglas goss  |  Overall Experience 
Rating:
4.0

My experience with U-Haul was good. I had no complications at any time. Any concerns or questions I had were answered promptly and efficiently.

Jean-Paul Godin  |  Overall Experience 
Rating:
1.0

When I first booked my uhaul, the lady was rude. After arriving to Mtn Road, the young gentleman made up for it- he was very helpful. And when I checked out, the young girl was polite and efficient. But in between check in/out was not great. Door on unit would not stay open, was never fixed when asked. I requested a smaller unit months ago and was never provided any follow up to advise if one came available. When I failed to lock my unit properly, the staff put a large sticker on the unit advising everyone who walked by my door was open but failed to email or call me directly to go fix my lock. When Covid caused a lock down in Moncton for a few weeks, and only essential people could go into Moncton, UHaul manager Corey refused to honor an extension equivilent so I could get my unit cleaned out, instead causing me to pay another full month. Yes, he did give an extra three days so I could have the opportunity to rush into Moncton as soon as the city reopened. But those three days did not give me back a weekend. And even now, masks mandatory, there were people in and out without masks, loitering in front of door without mask, and no entrance/exot set up going into lockers to minimize crossover of traffic. Guess the poor attitude of the management is what brings this rating down.

Cynthia Zinck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carlos Sousa  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert nowlan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ChrisEdwin Constantine  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES J GAINES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Maltby  |  Overall Experience 
Rating:
5.0

The staff was always helpful, knowledgeable and courteous. The facility was clean and well lit. Our experience was very positive and I have recommended other patrons to you and will continue to do so. Heather

heather wood  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Pitchuck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MARCEL BENOIT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

OMAR OLIVO FIGUEREO RODRIGUEZ  |  First Impressions 
Rating:
5.0

It was quick and easy.

fernard robichaud  |  First Impressions 
Rating:
3.0

Both units had U-Haul locks already on them spoke with rep before going to unit due to code received via email was not active was given code and confirmed both units and number however was not informed of the locks being placed on the units . After waiting on hold and also speaking to a physical rep it was clarified however it should not have taken as long and the account should have been noted of the master lock being on both units when I went by To speak With the physical agent ! 3 hours I will never get back is disappointing

Jennifer Mae Leblanc  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

douglas goss  |  First Impressions 
Rating:
1.0

The storage facility alarm was incorrectly going off every 5-10 mins while we were there - how does the staff deal with that every day?! The check in/check out process took way too long. We were waiting in line for almost 20 mins to speak to an agent, then another 20 mins to rent the locker. Same when we were checking out - what a waste of 40 mins when we had so much to do! The automatic door didn't work (we had to pry open a door every time you want to go in or out of the facility). We did rent a truck to move out of the storage locker. The uhaul truck we rented was given to us its an empty tank (no gas - we had to stop and fuel up after moving and packing all day - this was the icing on the crap cake we had to deal with all day and just beyond annoying) The staff were fantastic, and really went above and beyond, but based on the other inconveniences, cannot give a higher rating. Staff is awesome, Uhaul needs to understand moving and storing is frustrating and needs to speed up the check in/check out process.

Cherie Nickerson  |  Overall Experience 
Rating:
5.0

The young man that waited on me was very pleasant and polite. He did everything he could to make my experience seamless.

Nancy Vautour  |  First Impressions 
Rating:
5.0

Friendly and courteous staff members

Chris Bennett  |  Overall Experience 
Rating:
5.0

Everything was great the staff was extremely helpful and came to us more then once to make we had everything we needed very convenient thanks

Pamela Gosse  |  First Impressions 
Rating:
5.0

This is a simple and easy process. Thank you!

MICHELE FURY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephen J Onuluk  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Emmah Pietersma  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james hudson  |  Overall Experience 
Rating:
2.0

Checking in was very frustrating. Our truck and storage was booked 3 weeks in advance and when we got there they did not have the size unit we booked or the floor level we were told they booked for us. They did agree, after me pushing for it, to give us 2 units for the cost of our unit we had booked. When we go up to the units, one is avail the other has a lock on it, so back down, lineup again to make this right. Cory served me this time and was amazing, he walked me to the unit showed me how to access the storage after hours basically went thru everything, which none of it was done by the first guy....it is a great facility but very unorganized. In the end Cory made it right but for the money you pay for these services you need more staff and more training,

GinaM Schembri  |  First Impressions 
Rating:
5.0

Really nice staffs and eager to help. Thank you u-haul staffs in mapleton road moncton.

ANNABELLE CHEOU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MARCEL BENOIT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michel leblanc  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charmayne Perry  |  First Impressions 
Rating:
5.0

The staff at this location are fantastic! Helpful and friendly thru each step! U-Haul Mapleton definitely made my transition between houses an easy process. Thank you!

melissa white  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

douglas goss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James J Gaines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHELLE LECLAIR  |  Overall Experience 
Rating:
2.0

Ubelivable your beter off buryong your shot because the help line takes hour. They ended up costing me alot from wasted trips to the sight pnly to not yet whst was I promised still had to pay my boys

ANDREW GARY JAME WINSOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin Paul  |  First Impressions 
Rating:
4.0

Staff very friendly and helpful...thanks

Maurice Roy  |  Overall Experience 
Rating:
5.0

Moving at any time is stressful but I have to say, with your help and helpful staff...I survived! thank you for making this easier.

Doreen Tait  |  Overall Experience 
Rating:
1.0

When we checked in, the staff was very helpful, the first month was free because we had rented uhaul equipment to move across Canada. We set up pre payment by credit card, but I have received 4 letters that said I had not payed the monthly payment, eventually we took our stuff out of storage because we could not get the payment straightened out.

Jim Jamer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

J NORBERT LEBLANC  |  Overall Experience 
Rating:
3.0

Staff was friendly but never gave no tour guide to where my storage was in building. Took me about 10 mins too find It. Hours should be 24 hrs access. Building was clean and price is reasonable.

Mary Ann Poirier  |  First Impressions 
Rating:
4.0

By adding an extra hour to the access facilities would place the customer a little more at ease especially on weekends

Chris Bennett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alain Malenfant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James J Gaines  |  First Impressions 
Rating:
5.0

The lady who helped me by phone was excellent and the staff at the location were amazing!!!

nathalie duff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michel leblanc  |  First Impressions 
Rating:
3.0

When we booked the unit on the phone we were told it was 5x7, but upon arrival we were told that size was not an option at this facility. We were also told the price was 89.95 but the 5x10 unit we took was 129.95. We spoke to someone who told us he would honour the 89.95 price. We would also suggest to do something to make the yard less congested near the entry door to make it easier to get turned around to back in for loading / unloading.

james hudson  |  First Impressions 
Rating:
5.0

Awesome experience! They made our moving so much easier. The cargo van we rented was perfect and the (free) storage Is more than awesome!! 10/10 would recommend

Alisson Haché  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff

Rémi McLaughlin  |  First Impressions 
Rating:
5.0

All the staff went over and above to help make our move easy!!!! Only complaint is the phone system, you really should have a receptionist answer the phone leaving the staff to do what they do best.

ANTHONY SAKE VELDSTRA  |  Overall Experience 
Rating:
5.0

Staff is very friendly and helpful. A special “thank you” to Tyler!!! I would return! Regards, Linda

Linda Farquharson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Oleksandr Rekhnyuk  |  First Impressions 
Rating:
5.0

Great service all around and a month free storage that I so needed at the time. Kudos to all.

PATRICIA LYNN GRAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doreen Tait  |  First Impressions 
Rating:
5.0

ONLY ISSUE :I was not advised that for 24hr access that you had to register or something like that..arrived to unloaded at 8;00pm ..closed at 7:00pm.. I was helping out a friends from an abusive situation and gave them my free one month. they will continue to use your facility till she finds a place for her stuff all good other wise Darren

Darren A Coleman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Briege Doiron  |  Overall Experience 
Rating:
4.0

N/A

Carlos Lavin  |  Overall Experience 
Rating:
5.0

Great service on mountain rd monctin nb

JOSEPH PAUL CHAMBERLAIN  |  Overall Experience 
Rating:
4.0

Nice and clean , friendly staff and great service !

J NORBERT LEBLANC  |  First Impressions 
Rating:
5.0

I couldn't believe how clean the rooms were. There was not even a hint of any smell. The climate control was great. As soon as I walked in, it felt like my air conditioning at my house. They carts at the door were great. The elevator is huge. It could fit three carts at a time. The lighting is phenomenal. Very happy with the service. I only needed is for short term, but I would so use it again.

Catherine Holt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUIGI MARCHETTI  |  First Impressions 
Rating:
4.0

Friendly and helpful staff. Thank you for the great service. Sincerely, Christine 😃

Christine Demchuk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cleo godin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trina Covin  |  Overall Experience 
Rating:
5.0

Fast and friendly service..

Linda Farquharson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vicky Therrien  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mahtieu Gaudet  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Courtney Rice  |  Overall Experience 
Rating:
5.0

The guy that was working at the Mapleton Uhaul, Moncton NB on Monday May 18 was awesome!

Angela McNabb  |  Overall Experience 
Rating:
5.0

Excellent staff. Very friendly and efficient. Congratulations on finding and keeping such a strong team.

jacob dern  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandra hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Maracle  |  Overall Experience 
Rating:
5.0

Great experience

Joseph Gaudet  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pamela Nicholas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

graham landers  |  Overall Experience 
Rating:
2.0

Never again will I use uhaul.

Delang Joseph Hubbard  |  Overall Experience 
Rating:
5.0

The staff were always polite, helpful and friendly. I received 'good customer discount' of 20% off, which was very helpful, as I had storage for 8 months. Also nice to have the boxes and tape there to purchase.

susan ryall  |  Overall Experience 
Rating:
5.0

The facility was spotless and the staff exceptional. Best storage facility we have ever seen. Well done!

steve fulerton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alain Malenfant  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela McNabb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andy LOvelace  |  First Impressions 
Rating:
5.0

Excellent service in spite of Covid-19.

Carol Barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

graham landers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dale A Dorcas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Harry Lord  |  First Impressions 
Rating:
5.0

EXCELLENT, covered all my needs, the staff did a excellent job . Thanks again, Kevin

Kevin Cerreti  |  Overall Experience 
Rating:
5.0

Even during this trying time of Covid 19, the service was excellent and my husband and I both felt safe in and on the premises. We are seniors and are in a situation of no family physical support at this time so being able to still make our necessary move is critical to us.

Marlene McGaugh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mario Terry Saulnier  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Andree L Bourguignon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

helene ferron  |  Overall Experience 
Rating:
5.0

Very impressed with facility and courteous staff

steve fulerton  |  First Impressions 
Rating:
5.0

Very pleased with staff and the equipment and the storage area. Don't close, don't know what we would do without you.

Nora Murray  |  First Impressions 
Rating:
5.0

Corey was the manager at this location. Honestly one of the nicest guys ever. I own a company and I realize how hard it can be to find good staff that truly care. Corey was so pleasant, knowledgeable and informative. I plan on being a customer for a long time!

BEN CLEMENTS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mathieu hache  |  Overall Experience 
Rating:
5.0

The staff were very friendly and helpful

steven steeves  |  Overall Experience 
Rating:
5.0

Excellent:-)

Paul Babin  |  Overall Experience 
Rating:
5.0

Very good storage place. Felt very safe to go by myself.

Venessa Poirier-LeBlanc  |  Overall Experience 
Rating:
5.0

Great service

luis rubio  |  First Impressions 
Rating:
5.0

Awesome customer service. Friendly and professional

Mathieu hache  |  First Impressions 
Rating:
4.0

Location and service was good. The only issue I had was when there was updates (ex. alarms were activated. They weren’t when I first started renting) there was no notification to the customer.

Julia Steeves  |  Overall Experience 
Rating:
5.0

I was surprised with how excellently run the operation was.

Steven Melee  |  Overall Experience 
Rating:
5.0

Corey manages this location awesomely. Easy to deal with and friendly. The staff are also wicked. We enjoyed and felt safe storing our belongings at this location. ♥️ The warehouse is immaculate.

Jane McLaughlin  |  Overall Experience 
Rating:
5.0

Very courteous staff.

Mark Flint  |  First Impressions 
Rating:
5.0

Cory the manager went above and beyond for me and my boyfriend. We would highly recommend this location

jennica barlow  |  First Impressions 
Rating:
5.0

THIS WAS MY FIRST EXPERIENCE WITH UHAUL AND I THE CUSTOMER SERVICE PROVIDED WAS EXCELLENT.

Donald Y Leblanc  |  First Impressions 
Rating:
4.0

You have a female employee is very dedicated and especially knowledgeable. Encouraging her towards higher ambitions in the company would something to consider

Luigi Beltempo  |  Overall Experience 
Rating:
5.0

I’ve already left a review

aleisha macpherson  |  First Impressions 
Rating:
5.0

Excellent 5☆ is not enough, super nice staff from the girl on the counter who checked me out to the maintenance manager who gave me a hand with my fridge. U-haul should be very proud of this location.

GEOFFREY RAMSAY  |  Overall Experience 
Rating:
5.0

After a 10 day trek cross country, U-Haul Mapleton found sufficient storage for our belongings. I accessed the units multiple times in 4 months and any issue was promptly resolved. Great service!!!

hugo desrochers  |  Overall Experience 
Rating:
5.0

Everyone at this facility was very professional. I want to especially mention Cory, Larry, Tyler, Emily, Tim and Maya. They all helped us and really went above and beyond.

Shani Court  |  Overall Experience 
Rating:
5.0

Appreciate the service. Wonderful.

susan macdonald  |  Overall Experience 
Rating:
5.0

I have been dealing with Cory at the Mountain Road

Paul David  |  Overall Experience 
Rating:
4.0

Friendly staff, carts were readily available to use, easy access for vehicles to unload and load

Kevin Gunter  |  Overall Experience 
Rating:
5.0

Very good service and friendly staff.

Charles Allain  |  First Impressions 
Rating:
5.0

Friendly helpful team

Steven Melee  |  First Impressions 
Rating:
3.0

It took 3 tries to get me and my storage locker correctly set up in the system. Being told twice that "According to our records that locker is vacant" was very stressful!

Lisa Dawn Hamilton  |  Overall Experience 
Rating:
5.0

Very good service and very helpful.

John Walosik  |  First Impressions 
Rating:
5.0

Couteous and Friendly Sevice. Will recommend with no worries!

John Walosik  |  First Impressions 
Rating:
5.0

The service and advice given by the experienced staff made any concerns with our move go away. The storage was excellent and available moving equipment really helpful.

Barry Brown  |  Overall Experience 
Rating:
5.0

The Staff was friendly and professional. They made sure that we got what and when we needed it. When you have to move, it's not pleasant at all but we look forward to coming to your location Thanks.

Lawrence Whitlock  |  First Impressions 
Rating:
5.0

I can't begin to thank you for the great service I was given yesterday, certainly an OMG experience. Very professional, polite, and kind. Thank you so very much for your kindness and professionalism.

Catherine Rolfe  |  First Impressions 
Rating:
5.0

The best service in the Industry.

Delang Joseph Hubbard  |  First Impressions 
Rating:
5.0

At this time I couldn't be more satisfied with the service I have received

Dave Clairmont  |  First Impressions 
Rating:
5.0

great service

François d'Entremont  |  Overall Experience 
Rating:
5.0

Everyone is always friendly and helpful

susan ayles  |  Overall Experience 
Rating:
4.0

Great service

Terry Milley  |  First Impressions 
Rating:
5.0

My experience was made joyful one, thanks to your employee Tim. He was always available and willing to assist me when I needed help. Desimil Chalmessin

Desimil Chalmessin  |  Overall Experience 
Rating:
5.0

I was very satisfied with all of the staff. Very good management and friendly. I have never had an excellent customer service that way before. They are very helpful and thank you to all of your staff.

carole clavette  |  Overall Experience 
Rating:
5.0

I don’t have nothing more to say, every comments good is in your questions ,

Brigitte Richardson  |  Overall Experience 
Rating:
5.0

So convenient, everything I needed when I needed it! Much appreciated

Meranda Smith Carter  |  Overall Experience 
Rating:
5.0

Services was great

carole clavette  |  First Impressions 
Rating:
5.0

I was very impressed with the service we received as soon as we walked in the doors.

Betsy Bastarache  |  First Impressions 
Rating:
5.0

Very friendly and helpful!

Rachel Colpitts  |  First Impressions 
Rating:
5.0

Staff was very helpful and polite.

Anna Gallant  |  First Impressions 
Rating:
5.0

Thank Uhaul.

RODELYN BARIRING  |  Overall Experience 
Rating:
4.0

The facility was great and the manager was kind. However, the other employees did not inform us of important operation details which led to certain frustrations (2 access key pads, etc.)

Josiane Goguen  |  Overall Experience 
Rating:
5.0

This was my first time renting a storage unit and I was impressed with the facility. The staff was very helpful. I wouldn’t hesitate to recommend or use again in the future.

Aline Belliveau  |  Overall Experience 
Rating:
5.0

We had the best customer service experience with the general manager of the location. He went out of his way to make our move - and even helped us carry our huge couch! He is a huge asset to your org!

kevin johnson  |  First Impressions 
Rating:
4.0

The staff was very friendly and helpful

trevor roberts  |  Overall Experience 
Rating:
5.0

Storage units are so well lit, easily accessible, lots of carts to help with moving. Staff is great. Thank you so much for making a stressful move a little better.

Teresa Wisniewska  |  Overall Experience 
Rating:
5.0

Thanks great help

Terry Milley  |  First Impressions 
Rating:
5.0

Thanks!

rochelle johnson  |  Overall Experience 
Rating:
5.0

As a deaf single woman I usually have little to ko help. But UHaul made my moving experience a Breeze. I recommend it to anyone.

MELISSA ARSENEAU  |  Overall Experience 
Rating:
5.0

We came from out of province and purchased some items for our soon to be new home. Looked at other nearby storage but chose this facility because of cleanliness and price. Would definitely use again.

jeffrey erwin  |  Overall Experience 
Rating:
3.0

I found the staff in general to be polite and very helpful.

Marilyn Smyth  |  Overall Experience 
Rating:
5.0

The customer service was amazing. Very friendly and helpful staff.

tracy graves babineau  |  First Impressions 
Rating:
5.0

24 hour access to storage unit was great being a shift worker! Great having wheeled carts available for use. Staff always very helpful. Very clean . I was very impressed and I highly recommend it!

Kathy Dowd  |  Overall Experience 
Rating:
5.0

The online booking was extremely useful and takes a lot of stress out anyone's moving experience. The a actual booking in and completion of storage requirements is just as seamless.

Barry Brown  |  First Impressions 
Rating:
5.0

My recent experience with this U-Haul was exceptional. From the storage locker to my truck rental, everything went extremely well. Thanks again!!!

Shawn McKinley  |  Overall Experience 
Rating:
5.0

Very clean, secure. Great customer service. Highly recommend

lloyd smith  |  First Impressions 
Rating:
5.0

Well looked after, friendly staff each visit...

JP Melanson  |  Overall Experience 
Rating:
5.0

Service was very quick and Accurate.

Shawn Arsenault  |  First Impressions 
Rating:
5.0

Second time using your storage area, and multi rentals of vans. Excellent staff. Works great. I will and have recommended this location.

greg long  |  First Impressions 
Rating:
5.0

Great service 👍

Steve Baxter  |  First Impressions 
Rating:
5.0

U box pick up driver was so kind. He called me when he load off the u box. I fully recommend this location.

Min Joo No  |  Overall Experience 
Rating:
5.0

The staff is amazing and always ready to help . Very professionally run business

Elouise Sherwood  |  First Impressions 
Rating:
5.0

I had a great experience I changed locations for the delivery of my Ubox, and it happened with a call from the original location which corrected quickly.

Shain Cox  |  Overall Experience 
Rating:
5.0

They have been a great help to me in my time of need. They went above and beyond. A Special Kudos to Corey Woods!! Rene' Kingston

rene kingston  |  Overall Experience 
Rating:
5.0

Love the 24hr access.

GUY BONIN  |  Overall Experience 
Rating:
5.0

Nice clean facility. Indoor climate storage is a nice touch. Would definitely recommend.

jeffrey erwin  |  First Impressions 
Rating:
5.0

It was very busy the day I went in and the staff remained helpful and friendly despite many demands on each of them . My UBox experience was great

Ellie Sherwood  |  Overall Experience 
Rating:
5.0

The gentleman who checked me in and showed me my unit was very thorough, friendly, and knowledgeable.

Carol Storey  |  First Impressions 
Rating:
5.0

You have a very efficient staff and were very helpful with your services I would definitely refer your services to others thank you for everything

George Hogan  |  First Impressions 
Rating:
5.0

Been a long time supporter of U-Haul. Proud of new location. Friendly knowledgeable staff, VERY clean building, extremely reasonable prices.

michael tessier  |  First Impressions 
Rating:
4.0

The 24 hr access is very convienent.

TINA TREVORS  |  Overall Experience 
Rating:
4.0

Very clean amd secure

Joey Parent  |  First Impressions 
Rating:
4.0

Great place, friendly staff. I don't like that we were under the impression we'd have 24 hour access to the storage unit. The 7pm closing time has been an inconvenience. Clean facility. Thank you

raymond perry  |  Overall Experience 
Rating:
5.0

Tyler was very professional and did a great job in helping me. Everything went very well.

Gerard Coleman  |  First Impressions 
Rating:
3.0

it is much better than what it was last year.

helen levesque  |  First Impressions 
Rating:
5.0

the staff were always extremely helpful and went out of their way in all siituations. I would use u haul again in a heart beat. Thank you for making our move a very pleasant one

Chris White  |  Overall Experience 
Rating:
2.0

I was charged for a storage unit i never wanted . Had to call three seperate times to try and get a refund . I spoke with a employee named AJ and as far as she was concerned her only is to make reserv

MAtt Leger  |  Overall Experience 
Rating:
4.0

excellent system

Daniel Leblanc  |  Overall Experience 
Rating:
4.0

Cory has called several times and was understanding when I couldn’t make it to Moncton to retrieve my goods I had in two pods. When we finally went they had a wonderful space for us to unload and load

Betty Zita  |  Overall Experience 
Rating:
4.0

I have rented a truck for my last two moves and picked it up at the Sackville location, the staff have always been very friendly and helpful. This last time I needed storage in Moncton and was so impr

pam nicholas  |  First Impressions 
Rating:
5.0

Everything was good.

Hyukpyo Hong  |  Overall Experience 
Rating:
3.0

Need access to loading/unloading door

François d'Entremont  |  First Impressions 
Rating:
5.0

Excellent

Kathy McManus  |  First Impressions 
Rating:
5.0

I have always been pleased with u haul but this branch is excellent !

DAVE LEBLANC  |  Overall Experience 
Rating:
3.0

U need to shovel the snow where we come out to load our cars and trucks at the curb other then that everything else was good ty

Paul Leblanc  |  Overall Experience 
Rating:
5.0

I am a frequent flyer at U-Haul and have always been pleased with the service here. This is my first for the new locationcall ; what an excellent self storage warehouse.The service is great as well.

DAVE LEBLANC  |  First Impressions 
Rating:
5.0

Experience was amazing. The type to actually work with you and give ya a hand (literally, the owner came over and helped us unload the last of our things into the storage). Beyond happy ! Great servic

Shyla Richard  |  First Impressions 
Rating:
5.0

Excellent service

fabiola bloquel  |  Overall Experience 
Rating:
5.0

Very good experience. It was helpfull and efficient

alfred cristea  |  Overall Experience 
Rating:
1.0

I had nothing but issues with myacess code had to contact customer service who was very unknowlegable unprofessìonal and the manager had many issues issuing me a VIP certificate.

elizabeth killam  |  Overall Experience 
Rating:
5.0

Great customer service and very helpful.

TINA TREVORS  |  Reservation 
Rating:
5.0

Great facility and wonderful staff. Very accommodating.

Julia Eshpeter  |  Overall Experience 
Rating:
5.0

It’s nice and clean

Paul Leblanc  |  Reservation 
Rating:
5.0

Dwayne and Cory did a great job, providing my family and I with speedy service! Randy(I believe) delivered the same day my uboxes arrived at this location! I was beyond happy with their help!!!

Alaina Baptie  |  Overall Experience 
Rating:
4.0

Overall, I was quite satisfied with all aspects of our unit rental with U-Haul.

Denise Murphy  |  Overall Experience 
Rating:
4.0

We experienced damage to some of our belongings from what appeared to be a leak in the pipes above; facility would benefit from additional staff and fees should be pro-rated.

jennifer mccarthy  |  Overall Experience 
Rating:
5.0

All good, very accommodating.

Wayne Veysey  |  Overall Experience 
Rating:
4.0

The pricing is quite high. It is convenient - but if I needed storage for more than a couple of months, I would go elsewhere to save the money.

Cheryl Bland  |  Overall Experience 
Rating:
4.0

Above average service.

ARNAUD DE COSTER  |  Overall Experience 
Rating:
4.0

Was early client after opening a new store, so there were a few glitches. The employee sold me a UHaul lock then couple months later Uhaul double locks my locker to say I have wrong lock.

Randy Cunningham  |  Overall Experience 
Rating:
1.0

Using your moving and storage facilities made my move an absolute nightmare, I will never use this company again.

Lauren Benson  |  Overall Experience 
Rating:
5.0

everyone was very friendly efficient and helpful would definately recommend this to friends

andrea robichaud  |  Overall Experience 
Rating:
5.0

I have recommended U-haul to all my new friends who are also moving. U-haul eased my moving experience because I had time to move my items in at a more tolerable pace.

KARLENE CATES  |  Overall Experience 
Rating:
1.0

They did not deliver my uboxes to the original destination.and they overcharged me for storing them for an extra month despite them being emptied before my 30 days included within the rental contract

Martine McMillan  |  Overall Experience 
Rating:
5.0

Cory and Dwayne were more than helpful. Couldn't ask for a more helpful staff.

John Loughran  |  Overall Experience 
Rating:
5.0

Very clean and friendly staff.

Charlie Comeau  |  Overall Experience 
Rating:
5.0

Super friendly guy at reception. Was helpful, smiling and provided quick service.

audrey chabot  |  Overall Experience 
Rating:
3.0

Charged for full moth of rent on rental unit when I only used it for one week. Rented three uhaul trucks and two trailers,Still they would not refund three weeks rental fees. Very disappointing.

Derek Waddingham  |  Overall Experience 
Rating:
5.0

My move was a great experience thanks to uhaul. Your staff were great! I would definitely use you again.

Debbie Dalton  |  Overall Experience 
Rating:
5.0

Convenient location

Chris Hepworth  |  Overall Experience 
Rating:
5.0

Good service. I have issues with U-box which I will raise with them. Thank you.

DAVID CONNORS  |  Overall Experience 
Rating:
5.0

Very great service. Friendly staff.

ashley murphy  |  Overall Experience 
Rating:
5.0

Would recommend this facility to anyone. Great staff, great storage and a great experience. Nothing but good to say about Dwayne and his staff.

Jeremy Mallais  |  Overall Experience 
Rating:
5.0

Some the best customer service I have had anywhere.

Jeremy Mallais  |  Overall Experience 
Rating:
1.0

From the moment I returned a 17 ft truck to Moncton (Mapleton Ave & Mountain rd) to 3 weeks later...when I removed my articles from this storage location and Truck...I HAD NOTHING but trouble. Charges

rene kingston  |  Overall Experience 
Rating:
5.0

II have nothing but good things to say, the entire first experience showed me how well maintained and organized and super friendly they are. Way to go guys,thank you for the great service with a smile

Monique Gagne  |  Overall Experience 
Rating:
4.0

I would definitely recommend uhaul to friends

jeanne gray  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

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