Customer Reviews for U-Haul Moving & Storage at Kirkman Rd

7,177 reviews

600 S Kirkman Rd   Orlando, FL 32811
(Kirkman just south of Old Wintergarden Rd, Across from the Kirkman Post Office)

(407) 295-3100

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 295-3100

600 S Kirkman Rd
Orlando, FL 32811
(Kirkman just south of Old Wintergarden Rd, Across from the Kirkman Post Office)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Marie Baptiste  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha Pierre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mikhael Ser 
Rating:
5.0

The manager, Gary, and his entire staff are absolutely top-notch

ERIC SUSAN SCHILLING  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wagner Fernandes 
Rating:
5.0

Customer did not leave a comment.

emad farah 
Rating:
5.0

Customer did not leave a comment.

Cheryl Watson 
Rating:
2.0

Customer did not leave a comment.

Brent Ours 
Rating:
5.0

Excellent personal

Jhon gavidia valero 
Rating:
5.0

Customer did not leave a comment.

JONATHAN CARVIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emily Martin 
Rating:
5.0

These are the best folks ever to rent from uhaul. I give them the highest recommendation. The only uhaul location I deal with. Love them.

Veraleane Watson 
Rating:
2.0

Even though I had moved in online. When my movers reached there and asked to access, they were told that I had no reservation. Apparently, your system has two different areas to look up--reservations and existing units. Since, I had already moved in online, my reseravation was not available in reservations. And they did not check the moved in unit

Sandeep Tyagi  |  Online Move In 
Rating:
5.0

Gairy and the staff were very helpful.

robert holmlund 
Rating:
4.0

Customer did not leave a comment.

Ericka Dunlap  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY HALL 
Rating:
1.0

Customer did not leave a comment.

KEVIN WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AKIM Butler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wellington Reis 
Rating:
5.0

Customer did not leave a comment.

GERMANE LUCIEN  |  First Impressions 
Rating:
5.0

Excellent

Luis Romero 
Rating:
5.0

Customer did not leave a comment.

Jendy Angulo 
Rating:
1.0

The uhual was dirty. The mobile pick up did not work properly. Girl at the front desk was rude, did not help much at all.

TAMIRA DUKES 
Rating:
5.0

Customer did not leave a comment.

William Rush 
Rating:
5.0

The person who was there at 7 AM for me to pick up the truck (sorry i don’t remember her name) made my day with the way he handled my rental .

ibrahim mohsen 
Rating:
5.0

Customer did not leave a comment.

PARVIZ MONEM 
Rating:
5.0

Customer did not leave a comment.

marjorie mathurin 
Rating:
5.0

Customer did not leave a comment.

Walter Tyler 
Rating:
5.0

Customer did not leave a comment.

Scott Pagano 
Rating:
4.0

The only part of the experience that could be improved is that there is only one person in charge of check-ins. This is usually not a problem with U-Haul, but this location is very busy.

dillon mcdaniel 
Rating:
5.0

Customer did not leave a comment.

VAGNER TRINDADE 
Rating:
1.0

This is the worst experience i had they told me this was a drop off location and it wasn’t my car was behind the gate overnight with my house keys inside the customer service was terrible i told them what happen all i got was a sorry i would never rent from you guys again and everyone will know not to come Here

Brunilda Filion 
Rating:
3.0

Very few spots for return outside of gate, and key drop box, if there is one, is not clearly visible

SETH JORDAN 
Rating:
5.0

Good job, this time was better than last rent. I just don’t received my receipt yet.

Alessandro Filippi Bringel 
Rating:
5.0

Customer did not leave a comment.

JOSEPHINE KING 
Rating:
5.0

great customer service - very friendly

jeffery woerner 
Rating:
5.0

Excellent service and impeccable attention, I give them a 10

franco pilone 
Rating:
5.0

Customer did not leave a comment.

armando lopez 
Rating:
4.0

I requested a handtruck, and they did not have one. They gave me some kind of furniture mover, very inconvenient.

Brett Parker 
Rating:
5.0

Good costume service

Eugenio Rosario Baez 
Rating:
2.0

The lady in the front that was helping us didn't even acknowledge us, she just sat there on her computer, after about ten minutes of waiting, she finally helped and was very dry towards us. I don't feel like she belongs at the desk. She seemed very uninterested on her job and gave us little to no information. I felt like I was bothering her every time I asked a question. What really upset me was the fact that when the transaction of receiving the truck was finished she didn't give clear instructions do I was out there waiting for someone to go over the vehicle with me and after 15 mins of waiting I went inside and she was like you can just take it, we don't go over the vehicle. Not even the guy who brought the vehicle to me said a word. It's been awhile since I last used Uhaul do I font know the knew ways but I've never received worse service. Please put people in the front that have good customer service and can at least pretend they want to be there.

Lauriel Webster 
Rating:
3.0

The employee Joe that brought me to my trailer and hooked me up wasn’t very friendly but the main thing is he didn’t check any of my lights after he hooked me up so I had to wait till I get to my destination and have my friend check them out for me so I don’t think that was very safe

Robert Orlando 
Rating:
5.0

I am very glad that for my first time using the U-Haul service, I received a high level of service

Sergei Safarian 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Abreu 
Rating:
4.0

The last few times I’ve rented vehicles on warmer days the air conditioning wasn’t working well but management is over the top and I felt treated as a valued customer. The most unfortunate experience was renting storage space and dealing with a few employees who didn’t have the same professionalism, probably to the extent of criminal behaviors

Lorrie Hurita 
Rating:
5.0

Like this office. Use a lot of times.

Sergy Komorotskiy 
Rating:
5.0

Customer did not leave a comment.

Malik Jones 
Rating:
3.0

I called to extend my reservation like the employee told me to do if i needed since i originally had my reservation until 10pm but they close at 7 and it was impossible to speak to someone directly at the store or someone who could help me.The line got disconnected twice and no one called me back so i had to keep calling and being on hold all over again.

Sinead Trent 
Rating:
5.0

Thank you for making my move a breeze!

JUAN RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Jay Iskow 
Rating:
4.0

Customer did not leave a comment.

Mercury Lacerda 
Rating:
5.0

Customer did not leave a comment.

Tom Hersey 
Rating:
5.0

Customer did not leave a comment.

Pierre Boisrond 
Rating:
3.0

One of the 4 tires on the double axle 6X12’ trailer was in bad shape. It had a bald spot and was out of round. It caused the trailer to shudder during the entire trip. I did bring it to the attention of the drop off location. As a renter, my expectation is that the equipment is inspected and maintained in good shape, especially considering the cost of the rental.

Raymond Lambert 
Rating:
2.0

Please Provide an after hours access code to your customers for possible late returns. It was a nightmare checking in the vehicle on the website. It took me to another person’s account in NY and wanted me to bring the vehicle to Queens, NY. After finally getting into my account, I discovered that I was not provided an access code to get behind your secured gate to return vehicle and keys. I wasted time looking on the paperwork provided and on website. I finally called the 24 hr U-Haul customer service line and was helped beautifully by the young lady on the phone. She even stayed on line with me until I was able to secure the vehicle and keys. I was also charged double for the truck. I’ve never had such a stressful experience with a U-Haul location.

Vanessa Miller 
Rating:
2.0

It’s not U-Haul but the movers that never showed up and left me stranded. So unprofessional, never using them and will remind my friends .

Annie Daughtry 
Rating:
3.0

Customer did not leave a comment.

anselmo silveira 
Rating:
5.0

Everything was perfect. Thank you 🙏

wilky perpilus 
Rating:
4.0

Expensive but available

Dale Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Dixon 
Rating:
5.0

Customer did not leave a comment.

KELVIN PAYNE 
Rating:
5.0

Great experience start to finish! The folks operating this location were extremely nice and helpful and the truck was very comfortable to drive.

Jerry English 
Rating:
2.0

The rental was bad they just give me the keys and go. I have to do the inspection by myself and took pictures before I left. Dashboard indicated a low tire pressure, inside was dirty disgusting.

Jorge Caraballo Garcia 
Rating:
5.0

Excellent

Ismael AVILA 
Rating:
5.0

The team at Kirkman has always been great! I’ve rented from this location numerous times over the years and never had a bad experience.

Shawn Cierebiej 
Rating:
5.0

Just exelente

Jose Alberto 
Rating:
5.0

Customer did not leave a comment.

Paul st hilaire 
Rating:
5.0

Customer did not leave a comment.

Alicia Reid  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua Halperin 
Rating:
5.0

Josh and his crew were very friendly and helpful.

Mary Baldwin 
Rating:
4.0

Customer did not leave a comment.

Reah Villalobos 
Rating:
1.0

The lady was very rude and I witness her yelling at a customer who's first language clearly wasn't English. Waited over 20 mins to return truck because employee wasn't there.

Nadesha West Gonzales 
Rating:
4.0

Customer did not leave a comment.

Joseph Borowski 
Rating:
5.0

Customer did not leave a comment.

FERNANDO RODRIGUEZ 
Rating:
4.0

Customer did not leave a comment.

John Lovaglio 
Rating:
5.0

Everyone was extremely kind and helpful. Thank you 😊

Becky Benefield 
Rating:
5.0

Customer did not leave a comment.

DEVIN DAVISON 
Rating:
3.0

Customer did not leave a comment.

Jesse Tustison 
Rating:
5.0

Customer did not leave a comment.

Frances Calderon 
Rating:
5.0

Cigarette ashes in truck

latarsha kinchen 
Rating:
5.0

Customer did not leave a comment.

luis cuevas 
Rating:
4.0

Good

Tauller Santos 
Rating:
5.0

Great experience. Will definitely use this location again.

Jacqueline Tovar 
Rating:
5.0

Customer did not leave a comment.

Petrice sinclair 
Rating:
4.0

Customer did not leave a comment.

Stacy Harris  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thais Souza  |  Overall Experience 
Rating:
5.0

The parking lot out front was a little small, but the staff was very friendly and helpful, and it was easy to bring our things into the unit.

GABRIEL GRAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Washington Neves 
Rating:
5.0

They were very understanding and patient with me.... I appreciate them for making my experience less stressful...

Donne Moore 
Rating:
5.0

Customer did not leave a comment.

Nauj Vargas 
Rating:
4.0

Customer did not leave a comment.

Constance Brown 
Rating:
5.0

I rented a 15 foot U-haul from the 600 South Kirkman road address in metro West Orlando. Florida. everything went smwith the rental process and the return process. And I had the truck for a week. All of the staff at this location is top-notch excellent. Because they know their job And they are friendly and professional and fast and Efficient. The truck was also very clean inside and out and it ran beautifully and was quite easy to drive

lynn butterfield 
Rating:
5.0

No problem at all. Just perfect

Andrea Brussi 
Rating:
3.0

Service the vehicles properly ,eg. Alignment, washing, balancing. The vehicle was not great, however it did the job. I might recommend this specific location but I would recommend the company itself, "U-Haul."

Melecia Morgan 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Chirinos 
Rating:
3.0

Customer did not leave a comment.

Samuel Maxime 
Rating:
1.0

KJ or Khalil I believe was the representative who attending us but he was not helpful at all. He sounded condescending from the beginning and we didn't know why he was talking to us the way he was. He kept repeating "so what am I saying?" "Listen carefully" "repeat what I'm saying" like we are kinds. We were listening to him and still didn't understand so asked questions and instead of rephrasing it he kept saying the exact same thing just to tell us that we are not listening. We were so confused.

THAO PHAM 
Rating:
4.0

Customer did not leave a comment.

Shana-Kay Mclean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle Poor 
Rating:
5.0

Amazing personal and yes

Manuel Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Widlin MARCELLUS 
Rating:
5.0

Customer did not leave a comment.

Julio Osacky 
Rating:
5.0

Customer did not leave a comment.

FRENEL ALTELOR 
Rating:
5.0

Customer did not leave a comment.

Rocio Munoz 
Rating:
5.0

Customer did not leave a comment.

Ed Stiffler 
Rating:
4.0

Thanks for the advice and good service sir

CHARLIE POPE 
Rating:
5.0

Customer did not leave a comment.

Rodolfo Alcala Garcia 
Rating:
5.0

Customer did not leave a comment.

Jonathan Mendez 
Rating:
5.0

Everything is excellent

Ron Warren 
Rating:
5.0

In each of my service counter visits it was apparent that only data system (computer) was working properly which created an extra bit of lobby wait time. Employees were smiling and offered excellent service, though management should endeavor to make employee's customer work tasks as efficient as possible.

James Ford 
Rating:
1.0

I walked in to the location and I was told there were no rentals available for what I was looking for. Then, I looked online and saw it was available. I made the reservation online and went back to the location where I was told (again) that they had nothing available. It was not until I showed my reservation number that I was able to actually get the rental that I was looking for.

Ivan Napoleao Da Silva 
Rating:
1.0

The lady at registration was rude

Patrick Goad 
Rating:
5.0

Keep up the good work!

Frank Acevedo 
Rating:
5.0

Customer did not leave a comment.

welinton marques 
Rating:
4.0

Customer did not leave a comment.

Kisha Blair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONISE OLIVEIRA 
Rating:
5.0

Customer did not leave a comment.

alyssa hogan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TORIANA MCCOY ROBERTS  |  Overall Experience 
Rating:
5.0

Everything good. But my access card is not working. The app should have a remote open/close option by a simple click.

Thais Souza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joesph Hinds  |  First Impressions 
Rating:
1.0

Everything I use UHAUL, I lose some of my stuff. I will be deleting my account.

DAVEENA M COOPER  |  Overall Experience 
Rating:
4.0

Thank you.

Alexander Duran  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NATACHA NOEL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alexander Duran  |  First Impressions 
Rating:
4.0

Would like my computer info updated better.

frankie edwards  |  First Impressions 
Rating:
5.0

This is miss Ellington Mr Tyler at the 192 was very goof

Bobbie Ellington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leticia rizera lopez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Renee Ormsby  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LAKENA RICHARDSON  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

LAKENA RICHARDSON  |  Overall Experience 
Rating:
5.0

Gary the new facility manager helped me out and the two girls at the desk very friendly and glad to recommend to anyone needed secure convenient storage.

Bradley Swanson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID COLBERT  |  First Impressions 
Rating:
1.0

The on-site staff was extremely rude, unprofessional and completely disrespectful! We were made to make accommodations for other customers to our detriment. I will never use your storage system WVER again due to this experience, and I have told Eve I know to avoid using you too.

Carissa Willson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

eric vadel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tara scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James fielder  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FLORENCE JONES-PORTIOUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathyann Jones  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ozell Smith  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mario Vega  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KARIO SMALL  |  Overall Experience 
Rating:
1.0

The staff lied to me and sold off my belongings with no notice. Opened multiple tickets with corporate and to this day 7/23/23 no one has called me back. Worst experience ever

JOSEPH SKOPP  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorlett Romain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Tovar  |  First Impressions 
Rating:
4.0

Nothing further

DAVEENA M COOPER  |  First Impressions 
Rating:
5.0

Very professional, excellent service.

SYLVIA RITCH  |  First Impressions 
Rating:
5.0

Gairy went above and beyond to help me with everything. Everyone was very friendly and helpful. We appreciate all the staff there. Great experience from a stressful move from Seattle to Orlando, they made the transition wonderful.

Danielle Jackson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Deborah Young  |  Overall Experience 
Rating:
5.0

This is by far the best U-Haul storage unit that I have ever been to.

JACOB EHRLICH  |  Overall Experience 
Rating:
5.0

Was fun for 3years

jerry Phizema  |  Overall Experience 
Rating:
4.0

Staff was very knowledgeable and very helpful

DARYL MARSH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN WRIGHT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rosemary Garcon  |  Overall Experience 
Rating:
1.0

Very rude since day one, never answer the phone call and in top of that they lied about not my storage having the second lock and I traveled from NY just to the storage. Thank god one of the guys was there in the parking and removed it for me.

Jonathan Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erika Swanigan  |  First Impressions 
Rating:
5.0

The staff is beyond excellent and people oriented; will recommend and will use again this location!!

Selma Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jiamlique Shields  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keanu Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darline Chaperon  |  Overall Experience 
Rating:
5.0

Continue like that.

Rosemary Garcon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rose Jones  |  First Impressions 
Rating:
5.0

Great place to hv your storage.

Michael Reece  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eve Akel  |  Overall Experience 
Rating:
2.0

My storage unit was given up to someone else and you had no other storage available we ended having to find another facility and oh $260 to be able to stored my stuff

Ivelisse Ortiz  |  Overall Experience 
Rating:
5.0

Employees are awesome and custom oriented!!

Selma Rodriguez  |  Online Move In 
Rating:
3.0

The employees were a bit chatty with each other...lots of joking and playing around, not a very professional environment.

Joscelyn Mann  |  Overall Experience 
Rating:
5.0

The manager was very helpful & nice

Erin Cothern  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ana nunn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ernesto Pons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

aurelia robbins  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Paula Newby  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tylor mentz  |  Overall Experience 
Rating:
5.0

Awesome customer care and service . The employees are professional, respectful and courteous .

Vivien Saunders  |  First Impressions 
Rating:
5.0

Surprisingly convenient and a good place it's very laid back yes I recommend this place I like the anti-stress of business I can do with you all versus the other flight distance in the past

Sherri Knight  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE JOHNSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brooke Fabbi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LaJolie Wright  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Phillip Reeser  |  Overall Experience 
Rating:
5.0

Customer Service Rep was very courteous and extremely helpful.

Tylor mentz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jojo Qiao  |  First Impressions 
Rating:
5.0

The staff at the Uhaul on Kirkman were superior. They new me on a first name bases by me visiting the property so frequently. This was my third time using that.licYion. Josh and Mk ate the best and great asset to your team. They go above and beyond with genuine heart felt customer service skills.

beverly crampton  |  Overall Experience 
Rating:
5.0

Amazing ownership & management

sanderson gandert  |  Overall Experience 
Rating:
3.0

Facility was great but the equipment was very unsafe. Truck was not pre inspected before going on a long trip. May need to be look at before use of equipment…

EMMANUEL MENDEZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert Glass  |  Overall Experience 
Rating:
5.0

Great facility! Staff is always friendly. I felt like my stuff was safe and secure at this UHaul. Nate the GM runs a great store.

NICHOLAS MOSER  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

juan santiago  |  First Impressions 
Rating:
5.0

The owner Nate is a sweetheart and very helpful ! Also his staff is very friendly and always was nice to me when I came in. Definitely a great team !

jasmine jones  |  Overall Experience 
Rating:
5.0

I was very satisfied with Uhaul and the staff there for My storage unit. I will use there service again. Thanks Uhaul

jerry jennings  |  Overall Experience 
Rating:
4.0

Have used the services before

Marcia Flagler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Natasha Simons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Voughn  |  Overall Experience 
Rating:
5.0

Josh was really helpful. Cheer to you!

Mehmet Cintuglu  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBRA JOHNSON  |  Overall Experience 
Rating:
1.0

I have to stop the lady multiple times because I wasn’t finish talking. This is very rude and no customer service at all.

Jonathan Gonzalez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ken moses  |  First Impressions 
Rating:
5.0

Thank u

yvonne wallace  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STEFANI DA SILVA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GERMANE LUCIEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES ONEIL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Olmeda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Favors  |  Overall Experience 
Rating:
5.0

We picked this U-Haul because it had both storage and equipment (trucks etc) turn in. We drove 1111 miles and were exhausted, and thankfully Nathaniel made our move in so smooth. As soon as we got there, he greeted us. Then, he walked us through the process of turning in our equipment (we had a trailer and a truck) and setting up our storage unit. Super efficient and we were checked-in in less than 10 minutes. The storage unit itself comes with complimentary dollys, which were not provided at the storage facility in the state we were moving from, and that helped us move our stuff even quicker into the unit. Highly recommend this U-Haul for both your equipment rental and storage needs.

FRANCISCO CANONICCO  |  First Impressions 
Rating:
5.0

The staff is amazing and truly helpful definitely would come back management is amazing.

henry dean  |  Overall Experience 
Rating:
5.0

Unit was clean, Josh was awesome in checking everyone in on a busy day. He was the only one there when it opened and did a fantastic job.

Timothy Mulroy  |  First Impressions 
Rating:
3.0

Khallil went above and beyond and was extremely Helpful. But there were two other employees when we came in for the moving truck that were extremely rude and unhelpful. Emivalentina and Nathaniel We’re both extremely rude and unhelpful, there was absolutely no parking in your lot our appointment was for 10 o’clock we got there at 10:30 because we had to take a car back home because we had nowhere to park and stood in line for 20 minutes and then got to the front at almost 11 and we were told that our truck was given away Because we were late By Emmy Valentina. She had a very I don’t care attitude. We had to ask questions in order to get another truck and pay more with no dolly. Nathaniel who I am assuming is a manager was not helpful at all either he was also rude.

Linda Vanderwall  |  First Impressions 
Rating:
5.0

The staff was always friendly and helpful. This is the first place I will call if I ever need Uhaul again. Thanks for everything.

Paul Cornell  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Jason Patton  |  First Impressions 
Rating:
5.0

All the staff was very helpful and knowledgeable. I’m very please to have used Uhall storage at Kirkman Rd, Orlando, Fl. I loved the climate control interior and the very convenient huge elevators. I would use this store again if I had to.

YUDELKA SOSA  |  Overall Experience 
Rating:
5.0

Just keep up the good work staff is excellent

Bissoondai Kydd  |  First Impressions 
Rating:
5.0

I wish you had more of 10x30x15 to rent :) This is the size that I was waiting for.

Sue Benson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Torry Terry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wilfredo Prestamo  |  Overall Experience 
Rating:
1.0

The property manager is very rude and unprofessional.. I have never seen a business that don't put customers first... I will not recommend this to my worst enemy.

tamara riley  |  Overall Experience 
Rating:
5.0

Good team here!

Rodney Baldwin  |  Overall Experience 
Rating:
5.0

Excellent all round. Staff were very helpful and made it a great experience.

MITCHELL PAGE  |  First Impressions 
Rating:
4.0

There’s no way to leave the security card in the storage unit after you clean up , because you use it to leave the premises through the gate.

DONOVAN ROY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Crosby  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARJORIE WILSON  |  Overall Experience 
Rating:
4.0

It would have been nice to have a light in the outside unit. Had to use my phone light whenever I came over at night. Overall, it was a great experience.

Reginald Honors  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUSTIN ALEXANDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ehab Alshrouf   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jason Figueras  |  First Impressions 
Rating:
5.0

Great Staff

victor bevilacqua  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodricka Bob  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meghan Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Strout  |  First Impressions 
Rating:
2.0

Management is very unprofessional and wooded

JEAN FRANCOIS DERIVAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SALENA WALKER  |  Overall Experience 
Rating:
5.0

I rented a unit at Uhaul for over ten years or better I had no problem the GM Mrs Wendy was Great during my stay my property remain safe and my record collection in good condition I wish the rent could be lower for long time tenants like my self but it didn’t happen. Good bye Uhaul

GLENN JAY  |  Overall Experience 
Rating:
1.0

All my furniture was molded and there was a leak in the room of my storage

Keionna Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brianne pate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodricka Bob  |  First Impressions 
Rating:
5.0

The services are excellent. This recent experience was very good and kind.

marcio cruz alves  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PHILIP HATHORN  |  First Impressions 
Rating:
5.0

Staff is very helpful and professional

Claire Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fentura Jackson  |  Overall Experience 
Rating:
5.0

Nate and his team could r offer a better service at such a transition, moving is never easy but they help take the edge of in making easy to do business with. I have had tonutilize them for a number of different occassions and everyrime it was exceptional service.

CHRYSAN GOMEZ  |  Overall Experience 
Rating:
5.0

I moved my belongings to this storage facility since 2020. Ever since then, my overall experience with this facility has been exceptionally beautiful. Without a doubt, This moving and storage facility has offered me an excellent customer service, the environment is very clean. The staff are very friendly and helpful. If I have to use this service again I shall always come back. Thank you.

Regina Olorunfemi  |  Overall Experience 
Rating:
4.0

The staff were very helpful :Thank you

MOHAMAD HUSSAIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Abrahams  |  First Impressions 
Rating:
5.0

Buen servicio , buen trato y amigable costumer service , gracias 🙂

Norma Rodriguez  |  First Impressions 
Rating:
3.0

I was told I had to return my one way uhaul to the original location I designated for the return instead of the location I was at. They had me drive 20 mins out staying I'd have to pay extra to return at a different location than originally planned.

Aren Hogg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Larkin  |  First Impressions 
Rating:
5.0

Very helpful staff. Zindane was a great help and made the move in easy.

Benjamin Combs  |  First Impressions 
Rating:
5.0

This staff was amazing, moving is stressful, the team of GLen and all the guys were so extremely accomadating , understanding and kind ,it helpded immensely with the hassel of moving.I I couldn't think of one recommendation for improvement.

CHRYSAN GOMEZ  |  First Impressions 
Rating:
5.0

All staff there were extremely helpful.

MICHAEL TAPHORN  |  Overall Experience 
Rating:
5.0

Easy process to get the unit and easy to check out! Fast Friendly Service! Clean area. Thank you very much!

Michele Hixson  |  Overall Experience 
Rating:
1.0

Demasiadas cucarachas,pero demasiadas

JUNIOR HERNANDEZ SANQUINTIN  |  Overall Experience 
Rating:
1.0

This facility is not managed properly. They gave away a climate controlled unit that was reserved in person for over a week. Then told me that there were no other available climate control for miles. I settled for an outside unit but wasn't happy with the decision. However, I had to make a decision due to the movers being in route with my belongings. I was and still is extremely upset and inconvenienced.

Farrah Ridgeway  |  First Impressions 
Rating:
5.0

Very helpful and informative

Joscelyn Mann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAAMANTHA ELAINA BECK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher migiozzi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Colleen Grant Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARMAINE WAITE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

regina boyd  |  Overall Experience 
Rating:
5.0

Very helpful

Angie Lena  |  Online Move In 
Rating:
5.0

All workers including the manager went above and beyond to make sure our needs were met after a long trip from upper Tennessee. They are even locating us a dolly for our move put in a few weeks.

BRIAN HAWKINS  |  First Impressions 
Rating:
5.0

Great job! Excellent service!

Diego Lourenco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

philip Bergeson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gaybrielle Mccutchen  |  Overall Experience 
Rating:
5.0

Very great customer service! Thanks!

Darrell Coy Slater II  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alvaro payano  |  Overall Experience 
Rating:
4.0

The after hours door access was very small. Should have access to larger door after hours 4 removing larger furniture Also, lighting in the storage area would be nice

Latrencia Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

alcance church  |  Overall Experience 
Rating:
5.0

The GM and staff are super helpful.

Lance Fowler  |  First Impressions 
Rating:
5.0

The staff were friendly and professional and Nathaniel took very good care of us.

Seccionie Davidson  |  Overall Experience 
Rating:
5.0

Helpful staff.

MICHAEL TAPHORN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theodore Hamilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shermac St Rose  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Noah Concepcion  |  Overall Experience 
Rating:
1.0

You give people the cost of storage with out the tax amount. There for every month the payment is short. Because the tax is not included. This is a ripoff. Not a good way to keep people coming back.

Mary Newsom  |  Overall Experience 
Rating:
2.0

I walk in and I’m waiting in line, Melissa was on the phone a gentleman came up to try an help me out but said he couldn’t cause he only does storage. She didn’t apologize for keeping me waiting. I had to unload my truck and be at a house viewing. My information says 15in truck I wasn’t aware that the storage I reserved was going to be very small. So I asked Melissa if they had anymore storages she said no but the website stated their were two available unite, she said they do that to overbook us, which makes no sense cause for a person like me coming out of state moving with a whole truck full. So I checked another location which stated the same thing they had three available units but when I called customer Service so they can double check cause when I called the location they did not answer their phone when I called, she also seen these units were shown but not available. This was a big inconvenience, this whole experience with Uhaul was. The communication need to be better, I was very upset but kept my cool this whole experience. Now I have to have two locations for my things and I don’t even have a car to be to going back and forth to both these locations.

Jasmin Rosario  |  First Impressions 
Rating:
5.0

Nathaniel Ware manager is awesome!! He was so helpful!!! He made moving states much easier!! Thank you!

ANNA ROBINSON  |  Overall Experience 
Rating:
5.0

Team was awesome. All worked hard and did a great job. Lots of available trucks. Nate and team worked hard.

VINCENT DELILLO  |  First Impressions 
Rating:
5.0

Best customer service and I drove the worst truck ever from Michigan to Ann Arbor and no one mentioned any compensation about the hustle I had with a uhal truck

Ehab Alshrouf   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cleunice wallace   |  Overall Experience 
Rating:
5.0

Nathaniel was very helpful and friendly.

Darling Telisma  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steve sobiech  |  Overall Experience 
Rating:
4.0

When the units flooded, the Uhaul workers there to move our items, they were careless and broke a number of things.

elizabeth renn  |  Overall Experience 
Rating:
4.0

The staff quickly got the paperwork and the unit for me. They were able to meet my storage needs and made everything really easy.

SHARONR BATES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mary Newsom  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jonathan lainez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sashalee Coombs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Simpson  |  First Impressions 
Rating:
5.0

Solo que tiene muchos camiones y trailer al rededor de los storage.

tarragona blinds  |  Overall Experience 
Rating:
5.0

They were great and very helpful

Jazmin Lopez  |  First Impressions 
Rating:
5.0

Nathaniel and all the staff members that assisted us were very courteous and helpful!!

Elaine Almado  |  Overall Experience 
Rating:
5.0

Great customer service from all staff.

Crystal Blake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN GUERILUS  |  Overall Experience 
Rating:
5.0

Super el problema es que solo me costo por el idioma jajajajajaja pero lo demás fue bien el trato de hacer lo mejor

DANI DEL VECCHIO  |  First Impressions 
Rating:
5.0

Nate was very helpful and nice. He went out of his way to help me and explain everything to me. He made my experience way easier with everything I needed.

Paula Mcculley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALLAN PERDOMO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CHARMAINE RICHARDS HENSLEY  |  First Impressions 
Rating:
5.0

24 hour access would have been even better.

gina van epps  |  Overall Experience 
Rating:
5.0

The new manager Nathan or Nathaniel can’t remember his exact name was professional Took his time to explain everything was wonderful personal thank you to him

Marc CARDIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Bodziony  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Wilkinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Favors  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alfred Bright  |  First Impressions 
Rating:
5.0

Nice, clean, friendly and fast experience.

Patricia Mack  |  First Impressions 
Rating:
5.0

Amazing staff — Radicco and manager Wendy and truck man Willie. And the other young man who was helping in the office . I could take each one of them home with me LOL they’re all so sweet, and helped me be at ease about my move with all the stressors, and beautifully resolved several problems for me (like when I was stressed that I didn’t get the bars with the wardrobe boxes). So impressed with them and with this facility, so clean and so easy to navigate, the climate control quality and condition of the facility is WAY better than my prior public storage unit. What a great working team here. Thank you, thank you !

Helani Scurfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corine Wallace  |  Overall Experience 
Rating:
2.0

Found cockroach in storage unit, staff refused to refund new straps I bought even though they were tangled. My receipt disappeared from my email for straps making it impossible for me to refund.

Dakota Rea  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Doukas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donald Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Somosa Ramdeen  |  First Impressions 
Rating:
5.0

The staff at U-Haul was very helpful and I would use them again if I needed to because I’m going to have to move into my other house so I will use them again great service

Gwendoline Leonard  |  First Impressions 
Rating:
3.0

Poor cumincation. When I closed out my unit,I was told,everything was fine.I asked the agent did she want the key to the lock, she said no.That was in February, I am still being billed for storage, because the lock is still on unit.U Haul are assuming I am still renting.

WILLIAM NEIL HUNTER  |  Overall Experience 
Rating:
5.0

Very Nice Clean I would Recommend to all friends Staff was awesome thanks Uhaul

Darnithy Perry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

franslene saint hilaire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sara wilson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rutha Brown  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer Works  |  First Impressions 
Rating:
5.0

The staff were friendly and helpful.

kenneth Daniels  |  Overall Experience 
Rating:
5.0

Wendy was very friendly, informative, professional and showed concerned for my storage needs. She was awesome! Thank you Wendy!😊 Carol

Carol Walker  |  First Impressions 
Rating:
5.0

Everyone was very helpful

kenneth Daniels  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele Hixson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLAYTON JONES  |  Overall Experience 
Rating:
5.0

Great staff and affordable prices

Reshell Rowe-Reid  |  First Impressions 
Rating:
4.0

Staff very customer focused and extremely friendly and courteous

Fredricka Howard  |  First Impressions 
Rating:
5.0

None

antione fands  |  First Impressions 
Rating:
5.0

Thank you Mrs.Wendy and staff

HOWARD GENTRY  |  First Impressions 
Rating:
5.0

Great Job Mrs. Wendy, Gar, Joe, Terry... Awesome

JUNE RICKETTS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Davis  |  Online Move In 
Rating:
5.0

we don't speak english at all. but the young employee tried to explain the information to us. it was easy to communicate. we liked it. we were escorted to our place and told how to use the castle.

Daniil Kaperik  |  First Impressions 
Rating:
1.0

Big Roaches destroyed all my belongs and my kids belongs it were a shame and Embarrassing to my 3 Children’s sad

Laverne Chisem  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUANITA PARKER  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CLARIVEL BERMUDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAQUANDA SMITH  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Meishel Lent  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

KIM NEAL  |  Overall Experience 
Rating:
5.0

I’m going through a challenging time. Wendy was Exceptional. I undershot the space that I needed. She moved me immediately without making me feel as if I were putting her out. She’s very kind and respectful. This location is immaculate. While going through this transition, it’s comforting knowing that my furniture is stored on this property. As a bartender, I can appreciate good service. She’s a people person. She made my experience quite pleasant 😄

joseph scheeder  |  First Impressions 
Rating:
5.0

Thank you, never had any problems with my unit

maribel johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheila HENRY  |  Overall Experience 
Rating:
5.0

Both counter people were very knowledgeable and very low key. Very reassuring to deal with.

MICHAEL PETERS  |  Overall Experience 
Rating:
4.0

Check in was extremely annoying due to company policy. Why in the heck do you need 3 different phone numbers and 2 different addresses? That's bordering on invasion of privacy. I only have 1 cell phone, my wife only has 1 cell phone (no business phones or land lines), and frankly, I don't want to give you any information for my friends and family - that's just ridiculous. Access hours listed on the website do NOT match actual hours (we were actually relying on those hours being correct and will likely have to pay for 24 hour access because we were unloading when access hours were up) and not having access to the bigger doors during 24 hour access makes things extremely inconvenient. Without those issues, the move would have been absolutely fantastic. Staff was friendly and helpful, even if I wasn't (I had driven 22 hours in the last 30). Excellent job to both the check-in staff who helped with my auto transport and to the counter staff for putting up with me.

Antonio Fominaya  |  First Impressions 
Rating:
5.0

Staff was excellent, unit had preexisting damage and I was surprised that there was a "quality control tag/inspection tag" on the lock yet the drywall and ceiling damage was not previously noted on my unit meaning if I didn't mention it I would have been liable. The computer system kept shutting down and check in took an hour but gentleman that checked me in was AMAZING, very helpful and professional.

Danny Hilwa  |  First Impressions 
Rating:
5.0

In the future customers service should let customers know that they have to pay for after hours to get access to the storage even though it was post. Also , Mount balls is not a good thing to use in the facility , Mount balls smell stays on the furniture so I rushed to get my things out within 30 days. Thank you. For your service

Lisa Escobar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

renato fusari  |  Overall Experience 
Rating:
5.0

Everything was great,great customer service

CARLOS DIAZ  |  Overall Experience 
Rating:
5.0

My only thing is my bill was due on 8th, I paid on 9th moved out on 13th and they wouldn't pro-rate me any money back

VALERIE HOLLOMAN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

divine way ministries  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cherly sconiers-johnson  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Levoy Turneur  |  Overall Experience 
Rating:
5.0

The personnel that worked at this facility were always very pleasant, helpful and efficient. I would definitely utilize this location again if needed.

herman smith  |  Overall Experience 
Rating:
5.0

Wendy Ford was very professional and did an amazing job

renato fusari  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Raulet  |  Overall Experience 
Rating:
3.0

The storage was for my sister Beatriz she came to Live in Orlando but she went back to Miami. She makes the payments on time and she liked the storge at all with air conditioner elevators and all the tools that you needs to carrier her stuff. thank you so much

Aurora Lastra  |  Overall Experience 
Rating:
5.0

Use of this storage facility was an excellent experience. It was always clean, and the items I stored in the temperature controlled environment, were well preserved. This included a great deal of paperwork which could have been damaged by a lesser facility. I would highly recommend this facility.

TED MCDONALD  |  Overall Experience 
Rating:
5.0

Great manager and staff. I would highly recommend this location.

nicola brown  |  Overall Experience 
Rating:
5.0

Amazing service and staff was always polite and friendly . Thanks everyone for making my experience a great one. ☺️

Janice &louis Glenn  |  Overall Experience 
Rating:
5.0

Very good

Victor Alvarez  |  First Impressions 
Rating:
5.0

good service,no question. thank you.!!

angel davila  |  Overall Experience 
Rating:
3.0

not greeted when walking in people who entered after weren’t greeted either representative was on phone forever so we waited for about 20 mins for him to help and another 20 for our reservation

Genaro Sanchez  |  First Impressions 
Rating:
5.0

Is a very good place , the customer service are very nice and respected

bertha charles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Wasageshik  |  Overall Experience 
Rating:
5.0

The staff at both the West Colonial and South Kirkman locations were quite helpful and polite in assisting with the problem I was facing.

bruce moore  |  Overall Experience 
Rating:
5.0

Great Guest Perception & Amazing Service 👍👍👍👍👍👍👍

Gino Rossi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bruce moore  |  First Impressions 
Rating:
5.0

keep the good work and the services..👍

angel davila  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

wayne decoteau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Guillen  |  Overall Experience 
Rating:
5.0

Wendy is great to work with!!

next level ROOFERS  |  First Impressions 
Rating:
4.0

Everything clean n staffs was proffessional

Rax Archer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lorena fong salgado  |  Overall Experience 
Rating:
5.0

Terry was very helpful and did what ever he could to make this trailer and storage unit rental as easy and convenient as possible for me. Totally recommend this U-Haul location. Thumbs Up

wayne decoteau  |  First Impressions 
Rating:
5.0

Wendy Ford and her staff was awesome Wendy exceeded my expectations on several occasions..her staff is well trained,courteous and most accommodating, I would definitely use their services again. Highly recommended Kind Regards, David Costner

david costner  |  Overall Experience 
Rating:
5.0

Mr.Larry was more than helpful and went out of his way to help me and my fiancé. He answered all of my questions to where i could understand them. I will always remember my moving experience because of him, very good people !

Jasmine brooks  |  First Impressions 
Rating:
5.0

Thank you for taking good care of me and my belongings. The staff at U-Haul is very professional and performs there job exceptionally well. Equipment guys, front desk ladies, thank you!! Two thumbs up

Jill Carter  |  Overall Experience 
Rating:
1.0

I rented a unit from this location twice. DO NOT RENT FROM HERE. I spent $180+ for 12 months, had to move out in complete darkness and my unit was covered in RAT DROPPINGS.

Taylor Huskisson  |  Overall Experience 
Rating:
5.0

I love the people here! You can tell the manger leads a good team.

SHABANA SHAW  |  Overall Experience 
Rating:
5.0

The place was very clean

Tisuleko zulu  |  Overall Experience 
Rating:
5.0

everybody there was great and friendly and very helpful i would use yall again and tell my friends and family great experience God bless yall

Leo Benyoun  |  Overall Experience 
Rating:
5.0

Excellent customer services

lorena fong salgado  |  First Impressions 
Rating:
5.0

This was the easiest thing we've done as far as moving. Rented the truck the same place as storage. No running around returning truck from storage. I would use this facility again

Kelly McDaniel  |  Overall Experience 
Rating:
5.0

Great customer service friendly and helpful one of the workers actually helped me move my mattress out:) awesome place!!

CHARLOTTE ALVARADO  |  Overall Experience 
Rating:
5.0

Was very helpful

dwayne youngsue  |  First Impressions 
Rating:
5.0

best experience will definitely recommend to friends and family

javed nehal  |  Overall Experience 
Rating:
5.0

Excellent Customer Service

winston haynes  |  First Impressions 
Rating:
5.0

Great customer experience with the staff

Teyarnna Snyder  |  First Impressions 
Rating:
5.0

Thank you

Brandon Hochman  |  Overall Experience 
Rating:
4.0

Overall, we were pleased with our experience at this U-Haul location.

CECIL MAGPURI  |  Overall Experience 
Rating:
5.0

very nice and helpful people

javed nehal  |  First Impressions 
Rating:
5.0

Wendy and our team. Great job!

jose dos santos  |  Overall Experience 
Rating:
2.0

I have same size unit as in MD however I pay a hundred more a month here and had to buy new lock? Spent 350$ on fuel and there was confusion and tried charging me 1200 despite contact stating 892

LASHAWN D Jackson  |  First Impressions 
Rating:
4.0

Very good,it's very convenient.

atilio da silva  |  Overall Experience 
Rating:
5.0

Very helpful and accommodating. All staff we worked with was helpful and friendly

jeannie goodwin  |  First Impressions 
Rating:
4.0

Good, but false advertisement, saying the first month was free

maria gorski  |  Overall Experience 
Rating:
4.0

Everything was great just wish the hours was open 24-hours to your personal storage units. At least until midnight

Homer Mosley III  |  Overall Experience 
Rating:
5.0

Excellent employee service

Stephanie Reyes  |  Overall Experience 
Rating:
1.0

This facility is horrible! None of the workers are on the same page! They had major water damage and instead of the owner moving you into another unit the same size they move you into a bigger one.

SHATERIA ADDISON  |  Overall Experience 
Rating:
1.0

Staff here is very rude in the front office. The workers in the back/outside are nice and super helpful. Beware they will lie to your face and then deny everything that you agree on.

mary holsonback  |  Overall Experience 
Rating:
1.0

Not a good experience

lashonda johnson  |  First Impressions 
Rating:
5.0

They staff there was very friendly and pleasant. But the staff at Old Chyenne Hwy was the worse experience I ever had never want to go back again.

Felicia Morgan  |  First Impressions 
Rating:
5.0

Great customer service.

Scott Gaston  |  Overall Experience 
Rating:
5.0

Exceeded all my expectations!

Mark Whipple  |  Overall Experience 
Rating:
5.0

Everyone was great and friendly; enjoyed my experience!

deidre scott  |  Overall Experience 
Rating:
3.0

When I moved my stuff out I found rat pop on the floor ..

CINDY BOSTICK  |  Overall Experience 
Rating:
5.0

Wendy was a pleasure to work with. Very personable and pleasant. She explained everything and showed me how to get in and out of the facility after hours!

joseph dipippa  |  First Impressions 
Rating:
5.0

The young man that check in the trucks was very helpful, and professional.

jeffrey ballard  |  Overall Experience 
Rating:
5.0

Wendy Ford has been fantastic for the fifteen years that I have been a customer!

PHILIP SCHWARTZ  |  Overall Experience 
Rating:
1.0

Wendy extremely rude.

siobhan johnson  |  Overall Experience 
Rating:
5.0

The people who Run are very nice

Antoinette Sadowski  |  Overall Experience 
Rating:
5.0

Just thank you, nice people.

Antoinette Sadowski  |  First Impressions 
Rating:
5.0

Very professional experience. Having had some rough times of late, the lady at the counter was very kind, quick, and thought of things I didn’t think of in terms of my needs for my move. many thanks!

Jill Carter  |  First Impressions 
Rating:
5.0

I had a very good experience with Uhaul, I recommend.

Luciano Mazzei  |  Overall Experience 
Rating:
5.0

Thank you for your service. All the staff very nice and friendly. Every time I call they were very helpful. I will refer you to everyone.

Hoda barakat  |  Overall Experience 
Rating:
1.0

I keep asking you to stop sending emails to deb.brooks@gmail.com This is MY email address and Debra Brooks keeps giving it out knowing it’s not hers

DEBra BROOKS  |  Overall Experience 
Rating:
3.0

Elevator need to be fixed. It doesn't matter which floor you push, it goes to the 3rd floor first.

julis roberson  |  Overall Experience 
Rating:
4.0

My overall experience was good. I was not happy with the rising cost of monthly rental.

JONATHAN SMITH  |  Overall Experience 
Rating:
5.0

Everything was great

sthaphalis la boissiere  |  Overall Experience 
Rating:
5.0

Wendy and her team do a fantastic job! We were always treated with professionalism by Wendy and her staff.

Karen McKee  |  Overall Experience 
Rating:
3.0

A few boxes and bags of comforters were wet and mildew. Found a dead rat in the unit.

Andrea Wise  |  Overall Experience 
Rating:
5.0

I will miss not seeing Wendy the manager. She is the greatest person. She was always very helpful. She is an asset to the u-Haul family. Nancy Spain

NANCY SPAIN  |  Overall Experience 
Rating:
1.0

First unit was leaking move to new one and it was infested with rats and palmetto bugs. GM does not care and would knowingly rent out units no matter conditions. The list goes on but no more charters

sherita cooper  |  Overall Experience 
Rating:
5.0

Our storage flooded but u-haul was so amazing about it and they were so helpful so I would definitely recommend them to friends!

Brad Lowings  |  Overall Experience 
Rating:
5.0

None

sameul merritt  |  Overall Experience 
Rating:
5.0

This is by far1 of the best storage facilities in Orlando. The climate controlled units and facility are so clean. Plenty of push carts and room.

Toccara Watts  |  Overall Experience 
Rating:
5.0

Great costumer service

albert ortiz  |  Reservation 
Rating:
1.0

The unit leaked water onto my items. I have filed a claim and have not been contacted back.

Brandon Sanders  |  Overall Experience 
Rating:
1.0

An utter and complete nightmare. Thought I had 24 hour access, but I didn't and then the manager locked us into the lot with no lock on our truck and our truck and moving help still there and not done

karrie klein  |  Reservation 
Rating:
1.0

uhaul reservation lied to me get there at location no such unit or rate. Very bad sevices.i try to resolve the problem no one got back with me.

barbara cox  |  Reservation 
Rating:
5.0

I would definitely recommend this facility.

JOHN BRUNO  |  Overall Experience 
Rating:
5.0

Very organized and staff pleasant and helpful

douglas burton  |  Reservation 
Rating:
4.0

Will consider using the storage again

Ernesto Perez  |  Overall Experience 
Rating:
5.0

Excellent staff and facility

Christopher Berk  |  Overall Experience 
Rating:
5.0

For two years of storage use my experience was always met with a smile a hello something so simple made my day during my time of transition . Staff and Management were Awesome especially Ms.Wendy 🤗

DAISY LEE  |  Overall Experience 
Rating:
5.0

Everytime that I call U Hall for a Truck and recent Storage there Friendly Management and Staff I Highly Recommend these PeoPle does a Great job for Your Company keep up the Great Work and you will

charles Leon Smith  |  Overall Experience 
Rating:
5.0

The customer service is wonderful. They went above and beyond to help with our needs. I would highly recommend them.

Alma Russaw  |  Overall Experience 
Rating:
1.0

👎🏾

Brittany Graham  |  Overall Experience 
Rating:
5.0

When i have a emergency i prefer that storege it's. A very clean place

Marye Janvier  |  Overall Experience 
Rating:
5.0

I’ve been using this facility for my storage, packing and moving needs for 8 years. Wendy is great!

PANYA CAMPBELL  |  Overall Experience 
Rating:
4.0

Thank you

yesenia baez  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top