Customer Reviews for U-Haul Moving & Storage at I-30 and Chicot Rd

613 reviews

9302 Interstate 30   Little Rock, AR 72209
(Across the street from Electric Cowboy)

(501) 568-3200

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(501) 568-3200

9302 Interstate 30
Little Rock, AR 72209
(Across the street from Electric Cowboy)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Friendly staff

David Campbell 
Rating:
5.0

Customer did not leave a comment.

Lesha Alexander  |  Overall Experience 
Rating:
3.0

Brought it back on-time, still got charged for the next day.

Shawn Baze 
Rating:
5.0

Customer did not leave a comment.

Marquisia Goods  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christian Jackson 
Rating:
5.0

The employee at this location was extremely helpful and friendly! It was a really wonderful experience and I wouldn't hesitate to recommend them to a friend! Thank you!

Traci Williams 
Rating:
5.0

Customer did not leave a comment.

TIM MITCHELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIM MITCHELL 
Rating:
5.0

Not sure I'll let you know

Stephen Lee 
Rating:
5.0

The lady that me today was very kind. Thank you.

Brett Coble 
Rating:
5.0

The office manager Quetta is the best

Valante Hunt  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Herman Gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Penny Ingram  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Marshall 
Rating:
5.0

Customer did not leave a comment.

myron thornton  |  First Impressions 
Rating:
4.0

My only complaint, is that this is not the original location that I booked at for pick up. I had scheduled, online, to pick up at a closer location and later was told that I would have to go farther out of my way to get the equipment that I wanted to rent.

Scott Reed 
Rating:
5.0

Very nice and friendly staff and we felt heat and supported every step of the way !! Thanks for being awesome

Kindra Maria Gonzalez  |  Overall Experience 
Rating:
5.0

The id that help us was very knowledgeable about everything from out rental to our drop off and on all the rules and regulations of the property …. Thank you for going above and beyond for our comfort!! You was awesome and U-Haul need more employees like you thank you!!!

Kindra Maria Gonzalez  |  First Impressions 
Rating:
5.0

As usual; especially at this location I was very satisfied

CAROLYN CARTER  |  First Impressions 
Rating:
5.0

Great customer service!

Derrick Flowers 
Rating:
5.0

Laquita was very nice. Her character was great and I could tell she was in charge.

JEFF LANE  |  First Impressions 
Rating:
5.0

Friendly staff eager to help and make everything convenient, went over and above to make sure you were satisfied.

JEWELINA RAHMAAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Miranda 
Rating:
3.0

The odometer was either wrong or someone read it wrong before they put the mileage in for the next customer. I drove off the lot with it showing at 133785 trusting the contract that i signed would be correct. I drove 43 miles and by the time i got Back it was at 133828 and when i checked The contract to see how full the gas tank was i noticed the numbers stated it started at 133765 which means i got Charged almost 20 miles more than what i actually Drove. I have All locations address where i drove And the gas receipt to show. My contract also states U-Haul will reimburse my gas and i got Told I’m responsible for paying for the gas w/o reimbursement.. I will not use this location again. The lady was nice but it seems like there’s not much honesty in the mileage or who’s actually responsible for gas.

Chloe Sharp 
Rating:
3.0

Very nice

Tyler Colson 
Rating:
5.0

Customer did not leave a comment.

JAMES CLINGAN 
Rating:
5.0

Customer did not leave a comment.

Cindy Granados  |  First Impressions 
Rating:
5.0

Great customer service

Reginald Crouse 
Rating:
5.0

I can't remember her name but the lady that was there when I moved out was very helpful and attentive. She was also there another time when I initially started moving out. She was the epitome of what an employee should be.

MARCIA STRICKLAND-BOWEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Guzman 
Rating:
5.0

The employees were very professional and polite.

SHARON CLICK 
Rating:
5.0

Very nice and Friendly and very helpful!! Just a great place to store your things.

Flossie Lee  |  Overall Experience 
Rating:
5.0

Keep the friendly staff you have

Milton Winfrey 
Rating:
5.0

Great experience!

Jason Harter 
Rating:
5.0

Customer did not leave a comment.

TERESA Fonseca 
Rating:
5.0

Customer did not leave a comment.

ELAINE WILSON 
Rating:
5.0

Customer did not leave a comment.

jose palma 
Rating:
5.0

Customer did not leave a comment.

Tammie Hill 
Rating:
3.0

Customer did not leave a comment.

Carver Larry 
Rating:
5.0

Customer did not leave a comment.

Devon Weeams  |  Overall Experience 
Rating:
5.0

Wry prompt courteous and professional service

Beverly Mccall 
Rating:
5.0

From my experience nothing the customer service was wonderful and polite with a very pleasant attitude

Leshia Finks 
Rating:
5.0

Everything was great

Charette Gibson 
Rating:
5.0

Customer did not leave a comment.

Desmond Swift 
Rating:
5.0

Customer did not leave a comment.

william byar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roylunda Colbert  |  First Impressions 
Rating:
5.0

Trucks needs maintenance done, one unsafe to drive.

Cheryl Brown 
Rating:
5.0

Customer did not leave a comment.

SARAH TOWNSEND  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darall Lewis  |  Online Move In 
Rating:
4.0

Make sure the truck is cleaned. There was trash in truck and in bed and cigarette ashes in cab when I rented it.

Diane Hartley 
Rating:
5.0

Rep was very courteous and helpful

Pierre Jackson 
Rating:
5.0

Customer did not leave a comment.

CECILIA MCGRIFF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Taylor  |  First Impressions 
Rating:
5.0

Great Job, Customer friendly.

Christopher Taylor 
Rating:
5.0

Customer did not leave a comment.

ALMARSHELL BENNETT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenetta Green  |  Overall Experience 
Rating:
5.0

My visit to this location was a pleasurable one. Everything went very well.

Carl Ratliff 
Rating:
5.0

Very professional and easy to work with.

Charles Hardage 
Rating:
5.0

Customer did not leave a comment.

Danny Holt 
Rating:
1.0

I didn’t rent a truck from you.

steve smith 
Rating:
5.0

Customer did not leave a comment.

KEVIN LAREY 
Rating:
5.0

Customer did not leave a comment.

Almarshell Bennett 
Rating:
4.0

Customer did not leave a comment.

Nathan Walsh 
Rating:
5.0

Friendly and helpful staff.

rhonda fontonette 
Rating:
1.0

Customer did not leave a comment.

Tommy Robinson 
Rating:
1.0

I been with Uhaul since 1997 and that almost 100k or more and towards the end y'all were hard to reach and then when I did reach y'all I occurred ba late fee and so of piled up over the months and I needed tio sept to clean the storage out which would have been appropriate to make up for all the times I occurred late fees because the answer service was not available. And veri by management that y'all were having phone issues so giving me til Sept would have been an offset to that issue and the fact that I been a customer for almost 30 years I feel I was screwed with the auction and now my deceased mother's thing are in the hand of someone else or thrown away.. And the fact that I live out of state and had no family to move it for me..laquita was the only one that reached out to the onsite manager but I guess she didn't have a heart...Oh well thank you for making over 100 grand on me and screwing me in the end....toodlea.

CARLA BRITT  |  Overall Experience 
Rating:
5.0

Lawyers and Bobby went above and beyond to ensure my experience with Uhaul was exceptional!!! I cannot properly express the gratitude I have for their assistance and professionalism. They have truly displayed excellent service in every aspect!

Chantia Shells  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alindria Johnson 
Rating:
4.0

Customer did not leave a comment.

NANG SEANG  |  Overall Experience 
Rating:
5.0

Uhall should be 24 hours a day and not charge if you have to come after hours

DARRIAN FLUKER  |  First Impressions 
Rating:
5.0

Only thing the building smelled of marijuana and a white female was the only one inside the unit. The male who checked me in and out was awesome

angela island  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arissa Pacheco  |  Online Move In 
Rating:
5.0

Bobbie was so friendly and helpful. I will definitely use this location again for my Uhaul needs.

Michelle Chastain 
Rating:
5.0

Customer did not leave a comment.

Steven Bass 
Rating:
4.0

Customer did not leave a comment.

angela island  |  Online Move In 
Rating:
5.0

The Customer Service Representative that was working was amazing. Bobbie deserves to know that she is great at her job and very knowledgeable.

Kristina Ransom 
Rating:
5.0

Bobbi and LaQuita are very helpful, friendly, and knowledgeable. My experience with this facility and its staff over the years has been exceptional. I will recommend to everyone that I know for them to use U -Haul storage for their storage needs.

GAYLE FOSTER  |  Overall Experience 
Rating:
5.0

Wry nice help Very nice

MICHAEL CRENSHAW 
Rating:
5.0

I never received the email with my final invoice, still waiting

William King 
Rating:
5.0

Customer did not leave a comment.

harriett newton 
Rating:
5.0

Customer did not leave a comment.

Ingmer Zelaya 
Rating:
5.0

Customer did not leave a comment.

JACOB STANDRIDGE 
Rating:
5.0

Bobbie was very professional and nice

Roxann Bobo 
Rating:
5.0

Customer did not leave a comment.

Krystal Ferrell 
Rating:
4.0

Great customer service.

Vicki Stringfellow 
Rating:
5.0

Customer did not leave a comment.

Angela Womack 
Rating:
5.0

Customer did not leave a comment.

Richard Collins  |  Overall Experience 
Rating:
5.0

Le Quetta was great very nice and very understanding.

Quirnechia williams  |  Overall Experience 
Rating:
5.0

Thank you

CAPRICHA SHELDON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james meadors  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roberto Montealegre 
Rating:
5.0

Customer did not leave a comment.

Allen Hayes 
Rating:
5.0

Customer did not leave a comment.

STEVEN STRINGFELLOW  |  Overall Experience 
Rating:
3.0

No issues returning the trailer.

Peter Jilek 
Rating:
5.0

The staff at this Uhaul Storage facility is awesome!!!

Angela Frye  |  Overall Experience 
Rating:
5.0

Laquetta was friendly as always, very helpful and attentive. Thanks for making this a great experience

Jackie Ross 
Rating:
5.0

Easy check out. Easy check back in. Associates friendly and helpful

David Allen 
Rating:
5.0

Great staff, fast and easy

Wendoly Lugo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa White 
Rating:
5.0

Everyone was so sweet and very helpful. I would recommend this location out of all locations in Little Rock. ⭐️⭐️⭐️⭐️⭐️

VICTORIA MARTIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Huning 
Rating:
5.0

Yes I kept the U-Haul for 10 days only expected to do it for one I'm very satisfied and I do appreciate you guys patience on returning it I will definitely do business with y'all again the manager on duty was excellent to work with I would recommend using her to anybody else in the company thank you guys The King family

James King 
Rating:
5.0

It's your staff that nake you so good. She was great.

Richard Anderson 
Rating:
4.0

Customer did not leave a comment.

MAYONE BIDDLE  |  Overall Experience 
Rating:
5.0

Great service no complaints 👌

RUTHIE Childs 
Rating:
5.0

Customer did not leave a comment.

kenny ross 
Rating:
4.0

Customer did not leave a comment.

Clyde Thomas 
Rating:
5.0

Laquetta is always so pleasant to work with.

TONY ANTHONY 
Rating:
4.0

Customer did not leave a comment.

GANESHA SKERRETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Perry  |  Overall Experience 
Rating:
5.0

Bobbie was the sweetest! She was super friendly, efficient and knowledgeable!

Brittany Mendiola  |  First Impressions 
Rating:
4.0

Very good customer service

David Adams 
Rating:
5.0

The manager was super nice and helpful!

Amber McKinzie  |  First Impressions 
Rating:
5.0

I don’t like that it closed after 10 pm and I paid for it and have a code . They could have told me that overall thank you so much and came clutch for me 💯🤝🏾

Tremayne Cunning  |  First Impressions 
Rating:
5.0

Bobbie was great with helping and assisting!!

VICTORIA MARTIN  |  First Impressions 
Rating:
4.0

Great service

Traci Harris 
Rating:
5.0

Customer did not leave a comment.

Richard Collins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEAN THRASHER 
Rating:
5.0

Very friendly

Michael Terry 
Rating:
4.0

Customer did not leave a comment.

Regina Tillman  |  Overall Experience 
Rating:
5.0

Great people at this location.

rodney church  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Albert Adams 
Rating:
5.0

The lady working there (I'm sorry, I don't recall her name) was very friendly to talk with and she made everything very easy!

Ryan Smith 
Rating:
4.0

This unit was old and rough running.

Paul Martin 
Rating:
5.0

Customer did not leave a comment.

NATHAN FREMIN  |  Overall Experience 
Rating:
5.0

Nothing. Service was fast and professional. Equipment was ready at the promised time. Very happy with my rental experience.

Linda Huck 
Rating:
4.0

Customer did not leave a comment.

Vernon James 
Rating:
5.0

Lady was so nice and helpful on my drop off made my day perfect!

MAX BOYD 
Rating:
5.0

Nothing

Fernando Price 
Rating:
5.0

Customer did not leave a comment.

Jamie Carmack 
Rating:
5.0

Nothing

Rebecca Gilley 
Rating:
5.0

Fast service nice people who work up your order

ELANA BURNS 
Rating:
2.0

The truck they leased me was a death trap. The drivers side door jiggled open multiple times driving down the highway. The transmission was giving out and the truck would go from 65-70 mph to 20 spontaneously. The tires were rotten and the manager of the drop off location was shocked they let the truck leave the facility in the shape it was in. He literally said it wasn’t in driving condition. Not to mention it was filthy and not full of gas.

Tiffini Robinson 
Rating:
5.0

Customer did not leave a comment.

MARY LINDSEY 
Rating:
5.0

Customer did not leave a comment.

je'nya pearson 
Rating:
5.0

Customer did not leave a comment.

ASLEI RENEE NOLEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cecil Tyson 
Rating:
5.0

Bobbie gave the best experience and service I’ve ever received from Uhaul.

Rodney Smith 
Rating:
5.0

Customer did not leave a comment.

Theresa Farish 
Rating:
3.0

Customer did not leave a comment.

Neil Jones 
Rating:
5.0

Customer did not leave a comment.

MARK KIJEK 
Rating:
5.0

Kendall was very professional and very helpful. He made things very easy.

Robin Shilling 
Rating:
5.0

Staff at the facility is very helpful. Also the lady work morning called and confirmed the reservation. I originally had a reservation other location but they did not even pick up call. Im glad i change my reservation to this location. Thumbs up

vijith athukorala 
Rating:
5.0

Customer did not leave a comment.

Michael Deane  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Sheaner 
Rating:
5.0

The ladies working were both nice and helpful. All went well.

Timothy Ingram 
Rating:
1.0

I arrived to pick up my Uhaul and was told that I would have to drive 50 miles to a different location to pick up the truck that I had reserved a month prior. They even called to confirm my reservation the day before. This is nonsense what kind of business are you running that you don’t have the vehicle you had reserved for over a month? You couldn’t have called earlier in the day? I had to pay movers that stood in my driveway for an hour waiting for me to get back from my 100 mile round trip to go pick up a Uhaul from a different location. No discount could be provided to help with the gas expenses or my time. This is FRAUD!!! Will never recognize Uhaul to anyone. Beyond disappointed.

April Bilyeu 
Rating:
4.0

Customer did not leave a comment.

ron bellon 
Rating:
5.0

I can't remember the guy's name, but he was awesome. When we pulled up, he came right out and took care of us. He was friendly and efficient.

Melissa Mitchell 
Rating:
5.0

Customer did not leave a comment.

MARILYN MCEWEN  |  Overall Experience 
Rating:
5.0

Sales women was very courteous and efficient.

Cheryl Howard 
Rating:
5.0

The setup and pick up crew were amazing

Tanya Brooks 
Rating:
2.0

Worst Customer Service ever. After I was talked to and treated poorly I was determined to not stay another month after more than 12 years.

PHYLLIS BOLDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGELA BROOKS  |  Overall Experience 
Rating:
5.0

Marquetta was extremely helpful and so nice! She made our move in and uhaul drop off a breeze. Highly recommend.

Rosa Kempa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Johnson 
Rating:
5.0

Darren was a big help.

Ryan Shepherd  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

teresa blake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBORAH WILLIAMS  |  Overall Experience 
Rating:
3.0

My room size was incorrect on paper is says 25’ x 45’ when in actuality it’s 20’x40’

DAVID DANIELS  |  Overall Experience 
Rating:
1.0

I have been behind on my storage before and when I call to avoid auction they work with me. Well I called and they didn’t know the date of auction, finally I get a manager named Tonya on auction day and tell me that I had to have it paid in full by closing. I’m homeless, had been sleeping in car until it got repossessed and lost job. I been sleeping couch to couch. EVERYTHING I owned was in that storage and it got auctioned off for 72.00. It was enough to furnish a 3 bedroom house with ALL appliances. I even had important paperwork work with ssn numbers on it. So for some stranger to have me and my children i fo is bothersome with all the fraud going on. I we t online and updated my mailing address to get mail and it still went to the wrong address. My phone was off and couldn’t get communication. Generally I have dealt with Ms LaQuetta or Ms Lily which I was told were not there but the email I got informing me of auctioned off items had tbe d address and Ms LaQuetta name signed. I just wish they would have worked with me like they were doing in the past

TAMIKA STEPHENS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Miche Butler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

teresa blake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDI MORENO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lorraine Hatcher 
Rating:
5.0

Customer did not leave a comment.

judy gray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corinthia Scales  |  Overall Experience 
Rating:
3.0

The storage facility is a good place to store small items “but horrible if you have to place a living room set in it, it’s too small, to compact ,hard to turn the in.

Brenetta Green  |  First Impressions 
Rating:
5.0

I reserved our unit online and it was a quick transition once we got there to finalize everything. Friendly staff that was able to multitask.

WILLIAM MCCLAIN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

doavon zumbrun  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Timothy Hansen  |  First Impressions 
Rating:
4.0

To expensive. But a very nice place courteous workers.

barbara robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

izerika jackson  |  First Impressions 
Rating:
4.0

I had no problem getting into the unit I needed

DEBORAH WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTOINETTE WILLIAMSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARNETTRA JENKINS  |  First Impressions 
Rating:
5.0

Spacious lanes for vehicles to load/unload, easy access on/off interstate.

Meredith Bass  |  Overall Experience 
Rating:
5.0

Laquetta was absolutely amazing! She welcomed us with a great smile. She was very patient and personable. She took great care of us from beginning to end and extremely accommodating. She kindly walked us to our unit and suggested we could drive if we liked. I’m so happy we chose to come to this particular location in Little Rock, AR. I-Haul Laquetta is definitely the kind of associate you want representative your company. Thank you for such excellent service.

deneen hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MECCA ALEXANDER-JACOBS  |  Overall Experience 
Rating:
5.0

The manager is great, and it a great place.

FREDRICK MARKS  |  Overall Experience 
Rating:
5.0

The employee that assisted me with the move in went above and beyond to make sure everything was customer service and statisfacation.

Larry Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candy Braswell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alicia Dixon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roylunda Colbert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Earnette Sullivan  |  First Impressions 
Rating:
5.0

Had no problem at all return the trailer after I stored the belongings in the storage unit very easy transaction

ALEXANDER FARISA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carrie Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alexis pride  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sarah Stivers  |  First Impressions 
Rating:
5.0

The manager was on site to answer all of my questions. She was also patient. It's worth using this U-Haul location.

Carrie Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lamarla Grind  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sheilar Hatton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Miche Butler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Belcher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mark Walker  |  First Impressions 
Rating:
5.0

The staff was awesome.They were very respectful and really really nice. I would definitely use your services again, if needed. Thank you so much.

DORETHA HOPSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KAMECKA FLETCHER  |  First Impressions 
Rating:
5.0

Staff was very nice and helpful

Dewayne White  |  First Impressions 
Rating:
5.0

I enjoy the friendliness and helpfulness of the staff. Also very quick checked in and out

ESTHER RIVERA  |  Overall Experience 
Rating:
4.0

My overall experience with Uhaul was great. The facilities were always clean & I felt as though my items were always secure. The only negative I experienced was not being able to make partial payments after being charged super high late fees in the first few months of my storage use. It felt as though I was being taken advantage of with the $30 late fees during a global pandemic in which everyone was suffering financially.

april chilldres  |  Overall Experience 
Rating:
3.0

I say average because my storage was either broke into by staff or someone eles and no explanation was given no police was called no security footage and u haul suppose to have alarm system.

MARY GOLATT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alice harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Shelton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charlene shaddock  |  Overall Experience 
Rating:
5.0

Thanks for all the help that was offered and given to me

meshunda ellis  |  Overall Experience 
Rating:
5.0

Ms Lillie and the other young lady very professional, kind, and helpful. From now on when I need a U-Haul I will be going there and recommending everyone to them.

TAMIKA STEPHENS  |  First Impressions 
Rating:
5.0

Lilly and the young woman whose name starts with "Leg" were very nice. Friendly, efficient, considerate, and knowledgeable.

CLAUDIA COLEMAN  |  First Impressions 
Rating:
5.0

Excellent customer service..

KIMBERLY DRONE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shayla Pirson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA NICOLE COX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bennie Sims  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Markisha Duncan  |  Overall Experience 
Rating:
5.0

Lillie was excellent!!

Angela Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TERESA MCKINNER  |  Overall Experience 
Rating:
5.0

Love love Ms. Adams ..Thank you for a great experience ..

Alicia Dixon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

kate thipaseuth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Markeisha Perry  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Martha Lauster  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WANDA SMALLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GAYLE FOSTER  |  First Impressions 
Rating:
5.0

Terrance and Lillie was very awesome to do business with they both went above and beyond. Thanks again

Deonna Seals  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEVA LAW-ADARAMOLA  |  First Impressions 
Rating:
5.0

I love the team there EVERYTIME I rent a storage.!!! Great customer service and friendly.!!

Markeisha Perry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICOLE GRIFFIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Morris  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Crystal Wilson  |  Overall Experience 
Rating:
1.0

The young man who help me yesterday was helpful but I wasn't accommodated for the system being down but my due date is still 1 I just move in yesterday this suck

khalilah finley  |  First Impressions 
Rating:
5.0

My experience was excellent from pickup of trailers from places in Texas and throughout my storage. Facilities and equiptment were well maintained. I had zero problems. My truck wouldnt start at the Chicot location. The guys there gladly gave me a jump.

KEVIN DANIEL  |  Overall Experience 
Rating:
5.0

Thank You

Candance Calhoun  |  Overall Experience 
Rating:
4.0

Friendly worker who was helpful

shawn russ  |  First Impressions 
Rating:
5.0

All good had no good communication with the manager but they have a new manager now. Storage clean and when I moved my stuff no rodents it all, no insects nice to saw that , on the other hand I’m not satisfied with the new attendant he s on training or some, I rented a truck to move out and he didn’t give receipt I still don’t know how much I paid for the full truck rental and the details.

EDGAR BAENA  |  Overall Experience 
Rating:
5.0

I greatly appreciate both of the guys help from today thanks again

Twanisha Killian-Graham  |  First Impressions 
Rating:
5.0

THE GENTLEMEN WORKING AT THE DESK WERE EXCEPTIONALLY HELPFUL, KIND, AND GRACIOUS! THESE MEN, OF SUCH GOOD CHARACTER, ARE WHAT MAKES YOUR BUSINESS SUCCESSFUL AND RUN SMOOTHLY THEY ARE AN ASSET TO YOUR BUSINESS. DO WHAT YOU CAN TO KEEP THEM. I'VE NOTICED, IN MY 6 YEARS OF DOING BUSINESS AT THAT LOCATION, THAT YOU'VE HAD A HIGH TURNOVER RATE. THESE 2 GENTLEMEN ARE EXCELLENT WORKERS. REWARD AND PAY THEM A JUST WAGE. THIS IS WHAT KEEPS YOUR BUSINESS SUCCESSFUL AND COMPLAINTS VERY LOW! THANK YOU.

JOEANNA LOWE  |  First Impressions 
Rating:
5.0

Terrance Miller is a superior employee. He always went out his way to accommodate all stressful situations. Always helpful, polite, and respectful.

Twanda Rollins  |  Overall Experience 
Rating:
2.0

Guys did not give me any kind of check during the move what if I was thrown in my own unit no one would have known for days the cameras are not on my unit I didn’t get the fist month for a dollar and I really feel that this site has a racket on small units jacking the price above the usual rate for a larger unit I want my money back

Johnny Elgen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lasandra wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMANTHA NICOLE COX  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber Hanna  |  Overall Experience 
Rating:
4.0

The only issue I have is there is no garbage access for patrons. I understand people should not be throwing out furniture however one of my pictures broke so I had a broken glass in a box, what was I supposed to do with it? I do not think it is reasonable to expect people to take their garbage and find somewhere else to throw it out. I have a storage unit because I do not have an apartment.

Natalie Snow  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Antonio Rivera  |  First Impressions 
Rating:
5.0

None

Doyle Shepherd  |  Overall Experience 
Rating:
5.0

Mr. Chris was very professional, positive, and easy to do business with! His attitude was great and he explained everything well! I’ll recommend anyone to him for business.

Shernika Webster  |  First Impressions 
Rating:
5.0

None

Doyle Shepherd  |  First Impressions 
Rating:
5.0

The time spent, Awesome customer experience, and pricing was so worth it.

Carlita Sanders  |  First Impressions 
Rating:
5.0

N/A

Tekesia Baker  |  Overall Experience 
Rating:
1.0

Worst experience ever dealing with uhaul will never use there services again. Charged me several months after telling them to cancel my storage that had no lock on it these very poor customer service!

Jonathan Acklin  |  Overall Experience 
Rating:
5.0

I'm unsure of the names but the gentleman that checked us I'm and helped us periodically was fantastic. He has great customer service skills and was very accommodating when helping find the right size

Leah Bell  |  Overall Experience 
Rating:
5.0

They all were very helpful and I would always use U-Haul for any future services. Thank you.

DESSIE SMITH  |  Overall Experience 
Rating:
3.0

Overall my experience was ok , but I was not happy that I was charged for the entire month even though I vacated the unit on the 10th of May. And someone rented the unit right after me

CRAIG RENAUD  |  Overall Experience 
Rating:
5.0

Wonderful

Shanta Moore  |  Overall Experience 
Rating:
5.0

Great place.

Kenneth Earl Bush  |  Overall Experience 
Rating:
5.0

Our experience with U-Haul at I-30 and Chicot Rd. in Little Rock has been excellent. We could not have asked for better service than the help we got from Chris the manager and HK the weekend person.

LAWRENCE ALLRED  |  Overall Experience 
Rating:
5.0

Overall good experience with my temporary storage needs

DAVID BOZELL  |  Overall Experience 
Rating:
5.0

Great Job!

ROSHUNDA DAVIS  |  Overall Experience 
Rating:
5.0

I had a wonderful experience with u-haul.... Great customer service

joshua richmond  |  Overall Experience 
Rating:
5.0

The guy is very professional.

ANGEL Browning  |  Overall Experience 
Rating:
5.0

They were so helpful.

Solomon Chasi  |  Overall Experience 
Rating:
5.0

Dry helpful and friendly

CHERYL CARROLL  |  Reservation 
Rating:
5.0

I had no problems everything was perfect the young lady that worked on 10/07/2018 sorry I can’t remember her name but she was very helpful and friendly I have already told a couple of friends ❤️

Shanta Moore  |  Overall Experience 
Rating:
5.0

I could not have had a better service from everyone I had to deal with.

Lacey Griffin  |  Overall Experience 
Rating:
5.0

Eventhough the younglady waz sick she waz very good. Customer service excellent. Raise needed..

Paulette Moore  |  Reservation 
Rating:
5.0

The staff was nice and understanding. Thanks AJ

Tanell Mackey  |  Overall Experience 
Rating:
1.0

Lost the key and was charged 50 to cut the lock off . They guy would not allow us to cut the lock ourselves, we had a small cordless grinder ourselves. And he stopped and said we where not allowed

terry gore  |  Overall Experience 
Rating:
5.0

Thanks for cleanliness

WANDA SMALLEY  |  Overall Experience 
Rating:
3.0

The manager could stand to be a little bit nicer

RHONDA MARION  |  Overall Experience 
Rating:
5.0

I had U-Boxes delivered. They were delivered when asked, and even a little early in the day which was GREAT. The drivers were very helpful and courteous. The box pickup was an equally pleasant Thanks!

Russell Woodson  |  Overall Experience 
Rating:
5.0

Customer service is grand

WILLIS YOUNG  |  Overall Experience 
Rating:
5.0

Na

Larry Crutchfield  |  Overall Experience 
Rating:
4.0

Steven Garrett was very friendly and helpful.

Travis Butler  |  Overall Experience 
Rating:
5.0

Great service and customer service. Thank you, Stan

Stanley Clayton  |  Overall Experience 
No reviews have been submitted for this location.

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