Customer Reviews for U-Haul Moving & Storage at Hwy 13 & Portland Ave

366 reviews

12200 Portland Ave   Burnsville, MN 55337

(952) 882-5260

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(952) 882-5260

12200 Portland Ave
Burnsville, MN 55337

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I am super unhappy with my ending total amount of money my account was charged. I am also upset about not being able to access my account/rental thru the U-Haul app online. My rental was nonexistent??? Even when I looked up my order number it said it didn't exsist. $500 is a lot of money and I will be reaching out to corporate! As far as costumer service & the location of pick up/drop off .. it was good!

Jeffrey S. 
Rating:
4.0

Customer did not leave a comment.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Great service from the individual on site. Thank you!

Timothy S. 
Rating:
5.0

Customer did not leave a comment.

Carmella b.  |  Overall Experience 
Rating:
5.0

Russ was very helpful! he took the tie to show mw the space and thoroughly explained the process for entering and exiting the facility. thanks!

Ray R.  |  First Impressions 
Rating:
3.0

I had problems getting the app to work for mobile check-in and return. Thankfully, it was during business hours so I was able to get it done inside. The van was not particularly clean and only had 1/4 tank of gas. Overall, not a bad experience, but not particularly noteworthy either.

John R. 
Rating:
5.0

The man working at the front desk was so helpful! He should get a raise. The place is very clean and well maintained. 10/10

Colton J.  |  First Impressions 
Rating:
1.0

It has been less than 24 hours since I purchased my locker from you guys I paid 3 months in advance and now my access is denied because it doesn't recognize my code and I don't have my card on me that's why I got a code

Michael S.  |  First Impressions 
Rating:
5.0

Russ is great !

cheryl G. 
Rating:
5.0

I rented a storage locker for 8 years & was very happy with manager Russ Crabtree & his staff over the years, thank you all !! Ron Kohls

RON K.  |  Overall Experience 
Rating:
5.0

Thank you!

Erik S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Check the windshield cleanliness on the inside surface

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

Michael W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jiacheng L. 
Rating:
5.0

Customer did not leave a comment.

Susan H. 
Rating:
5.0

Customer did not leave a comment.

Kathryn M.  |  Overall Experience 
Rating:
5.0

The gentleman at the front desk was really helpful and courteous.

Suzanne W.  |  Online Move In 
Rating:
4.0

Great Customer experience

Leon E. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
4.0

Customer did not leave a comment.

Cheryl G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia Z. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Thanks Makai for being so patient with me! 🫶🏾

Arnesha G. 
Rating:
4.0

I called the night before and ask if I should reserve a van I was told I didn't have to when I got there the van was covered in snow so I had to wait as the staff member warmed up the van and removed the snow. It was the last one on the lot. Next time insists on reserving a vehicle regardless of what the agent tells you over the phone.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Lois K.  |  First Impressions 
Rating:
5.0

Great service from the guy working that day made it an easy experience

Donald C. 
Rating:
4.0

Customer did not leave a comment.

CHERYL R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHERYL B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronnie W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin F.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Cameron G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jodell S. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

Ross C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha D. 
Rating:
5.0

Russ does a great job. He is awesome

Richard S.  |  Overall Experience 
Rating:
5.0

Nice

Kevin F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott K. 
Rating:
5.0

Customer did not leave a comment.

ofelia a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

debralee W. 
Rating:
5.0

Customer did not leave a comment.

GEORGE H.  |  Overall Experience 
Rating:
4.0

The website was a bit off as far as selections available at the location compared to what the site said.

Kyle D.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Curt F. 
Rating:
5.0

Was perfect for me the last 2 and a half years Would definitely use it again if needed, and yes I have recommended it to others !!

BRIAN F.  |  Overall Experience 
Rating:
5.0

computer system still needs improvement for check-in

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

computer system seems to have problems

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Della H. 
Rating:
1.0

The location was changed the day before I pick it up even though I put my reservation a week in advance. Impossible to get any support and when I finally did they just hung up on me twice

Brandt H. 
Rating:
5.0

Excellent , Excellent, Excellent!!!!

Mary A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheryl G.  |  Overall Experience 
Rating:
5.0

Russ does an excellent job

Richard S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara F.  |  First Impressions 
Rating:
5.0

The man who checked us in was very pleasant and helpful! Super kind person. I'd 100% work with this location again because of him.

Zoe L. 
Rating:
5.0

You just need to bring in more van's and truck's for other people to be able to get their rental car on time from this location.

aaron L. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

place is always clean - staff are very friendly !

Cheryl G.  |  First Impressions 
Rating:
5.0

Noting Great customer service.

Sandy R. 
Rating:
5.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

Laurie J. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

PHILLIP R. 
Rating:
5.0

Customer did not leave a comment.

Daniel D. 
Rating:
3.0

Make sure website shows what that location have for trucks to rent as the one I wanted to rent they never had and had to use a van

Jay O. 
Rating:
5.0

Alex was very informative, professional, and friendly. He made the experience nice, fast and in a very short amount of time

dell n.  |  First Impressions 
Rating:
5.0

Staff was really knowledgeable and very personable. Great customer service!

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Dan H. 
Rating:
5.0

Customer did not leave a comment.

ALEX B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

The people there cannot be any nicer

ALEX B.  |  Overall Experience 
Rating:
5.0

All the staff are great

STEPHANIE B.  |  Online Move In 
Rating:
1.0

I on several occasions asked to help me take my lock off I let Russ know I could no longer afford the payment just to clear it out and sell it but payments kept adding on by the time of the sell it was over 1000.00 for a 79.00 payment a month I lost it all and have this amount owing highway robbery I certainly cannot pay this.

SHARON S.  |  Overall Experience 
Rating:
5.0

I will when I finishwith moving.

Terri W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILL W.  |  Overall Experience 
Rating:
1.0

very good 👍

RENATO D.  |  Overall Experience 
Rating:
5.0

Needed extra storage to prepare for a move. It was a great decision. The process of renting, auto-pay, and ending the contract was simple and efficient. Access was very convenient and appreciated the security.

Barbara J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristi S.  |  First Impressions 
Rating:
5.0

Russ has been so helpful! It is so clean. Love love love the music. We commented on the music every time we were in there.

ANNE S.  |  Overall Experience 
Rating:
4.0

On a One Woman campaign to deter people from using Uhaul in any fashion due to lousy customer service with truck rentals. This storage facility experience was great, BUT it's part of Uhaul and after 30 years of being a customer of Uhaul, I am NEVER DARKENING THEIR DOOR AGAIN!

PAMELA T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent L. 
Rating:
5.0

Customer did not leave a comment.

Clint B. 
Rating:
5.0

Great customer service upon checking in and well explained where and how things work.

Kathryn M.  |  First Impressions 
Rating:
5.0

Great experience. I would rent here again!

Linda D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jenna M.  |  Online Move In 
Rating:
5.0

This is a great facility, clean and secure. I highly recommend it.The staff is very friendly and helpful.

Maria M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JACK S.  |  First Impressions 
Rating:
1.0

you have my name on this illegal eviction notice. I did not rent this space. My wife did. I never had anything to do with this space. To be evicted because of the poor judgement of my son is ludicrous. Our Son did give a man he knew the card to come in to purchase a bike from him. He was not responsible for the actions of this person. Although when he went missing he suspected what this person was doing. They left, and the following night this man returned without our Son to "check" for open lockers. Our Son was at home at the time. this man was seen on camera and the mgr. identified him as our Son, as he was riding a bike my Son rode. (yes, he was buying the bike). The police were called and this person was arrested. My Son had agreed to check-in at the office any time he was on the property and proved he would as well during the 30 day grace period before the eviction on the 4th. We feel the eviction was illegal as it never went to court to be determined. that the person evicted (me) had never stepped foot on the property. this cost my wife more time and money to find another location that was feasible in distance. Guilt by association... strange thing is, the person who was arrested still goes to see another person who rents there and did prior as well. This eviction was unfair, a probation would have worked. Our son has never had a legal problem or any problems with the law or the police. This whole thing was handled improperly, and I WANT my name removed from this account as I have and do rent from Uhaul and do not want any future problems. Thank you!

STEPHEN J.  |  Overall Experience 
Rating:
5.0

This UHaul facility was perfect for me. I never had any issues and found Russ in the office helpful and communicative. Great!

MATT C.  |  Overall Experience 
Rating:
5.0

We are grateful for the extra space you provided our family the last 7 years. We have always had great service when questions arose and are thankful. You keep a clean and well organized space. We sure have appreciated doing business with you. jacque and jay

Jacque J.  |  Overall Experience 
Rating:
4.0

There was that man sleeping inside....

KATHERINE R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAUREEN M. 
Rating:
3.0

Although the unit size that was reserved for me by the scheduler on the phone was not available, Erika,was able to find a large and a small unit close together so we could unload truck. She was most helpful.

PAMELA T.  |  First Impressions 
Rating:
5.0

Good customer service.

SANDRA R. 
Rating:
5.0

Customer did not leave a comment.

brad m.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Todd R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea W. 
Rating:
5.0

Customer did not leave a comment.

DAVID L.  |  First Impressions 
Rating:
5.0

Great people and great facility. Always helpful.

THOMAS D.  |  Overall Experience 
Rating:
1.0

Stop wasting customers time pls

Muez A. 
Rating:
5.0

Customer did not leave a comment.

ABDULAZIZ H. 
Rating:
5.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

the only downer in my experience was the $30 in late fees the first month i had to pa. i was positive i had setup an auto pay for this space. so i didnt catch there was an issue until my contact person called and by that time it had accumulated 2 $15 late fees. The person on the phone was unwilling to help with the situation and that was frustrating.

WADE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

I haven’t seen it yet

Gunnar S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Customer did not leave a comment.

Casey G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brodie I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert J.  |  Overall Experience 
Rating:
5.0

Nothing. At pick-up, Russ was great, and at return, Alex was also very helpful!! ALSO: the cargo van was superb!! I especially loved (1) the location of the back-up camera image (in the rear-view mirror), (2) the exterior side-view mirrors (especially the lower half for viewing "blind spots")!!!!!, and (3) the packing, furniture protecting "blankets".

DONALD S. 
Rating:
1.0

Very unprofessional. Ability to reach someone to discuss concerns: IMPOSSIBLE. Chat was horrible and emails addressed nothing. Finally received a call from the location. I will speak with him in the morning. Need to do better!!! Representative was not transparent and did a horrible job explaining how rental would work. Agreement in writing did not represent what was shared. Online says optional on items, however then supposedly required in person. Very confusing.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

william J. 
Rating:
5.0

Loved everything about this place!! It exceeded my expectations!!

keli v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josh J.  |  First Impressions 
Rating:
5.0

The staff was very nice and patient. I had thought I completed the reservation online, but apparently had not. He was professional and prompt, and completed the remaining parts of the reservation quickly and with personality. Thank you for making this not great day so much better! Thank you!

Alison P. 
Rating:
5.0

Customer did not leave a comment.

Asia G.  |  Overall Experience 
Rating:
5.0

Russ was great. He called when he said he would and treated my family like guest not as if we were just another customer.

Otis s.  |  Overall Experience 
Rating:
5.0

Vey Nice people and I am very happy with unit 318

RICH T.  |  First Impressions 
Rating:
5.0

Service was fantastic!! Storage area looks very clean and well maintained and very safe and secure area!!

keli v.  |  First Impressions 
Rating:
5.0

this is a good U-Haul storage facility that does what it is supposed to do.

Edward S.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Easy check-in. Friendly and helpful agent.

Barbara J.  |  First Impressions 
Rating:
5.0

Very helpful staff and excellent customer service. Answered all my questions before I could even ask them and covered everything.

LauraAnn R.  |  First Impressions 
Rating:
5.0

NA

Elena R.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Easiest rental I have ever had,

Charles G. 
Rating:
5.0

Customer did not leave a comment.

Jon V. 
Rating:
5.0

This was my first time using contactless pick up and drop off. It was convenient and easy to follow.

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

timothy A. 
Rating:
5.0

The guy who helped me was great!

Eric F. 
Rating:
5.0

To me everything is perfect

nana K. 
Rating:
5.0

Service always friendly and beyond expectations. Russ is always Very helpful

DENNIS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tina r.  |  First Impressions 
Rating:
5.0

Great Clean Facility, helpful staff, made everything very easy for us.

Sheri R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erin W. 
Rating:
5.0

It is a good experience for us.

Wesley V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADAM P. 
Rating:
5.0

The manager and staff were friendly and helpful. Never had a problem. I always felt safe when picking up or dropping off my stuff. Thank you for keeping this storage unit clean and accessible.

SANDRA I.  |  Overall Experience 
Rating:
5.0

I used my phone for renting and picking up the truck . Amazing ! Was a very easy process and I saved time from going inside , I did everything through my phone and the website was self explanatory . Very easy to use

Handel S. 
Rating:
5.0

Customer did not leave a comment.

Joyce B. 
Rating:
5.0

Customer did not leave a comment.

Elshaday S. 
Rating:
5.0

Customer did not leave a comment.

Melisa S.  |  Overall Experience 
Rating:
5.0

I really love your facility, my belongings are all intact like the day I moved it in 3 years prior, no mildew or weird smell, thank you so much

Hanh N.  |  Overall Experience 
Rating:
5.0

Mr Crabtree was very understanding of our situation, and always easy to communicate with.

MICHAEL J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

arlan P. 
Rating:
5.0

Customer did not leave a comment.

diane M. 
Rating:
5.0

Customer did not leave a comment.

Timothy F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ADAM C. 
Rating:
5.0

Teresa was very helpful with the check in. I also liked her friendly attitude towards me during the process making me feel very welcome

David M.  |  First Impressions 
Rating:
5.0

Professional, helpful, friendly staff.

William F. 
Rating:
5.0

Customer did not leave a comment.

Melisa S.  |  First Impressions 
Rating:
2.0

it was hard to find as well as dirty and clear that it wasn't used. the employees were also aggressive, rude and forgetful of my needs.

Adrienne Z. 
Rating:
3.0

It was hectic. The store was not open due to a key issue when we arrived. The key would not work to enter the building.

Kathy H. 
Rating:
5.0

Customer did not leave a comment.

Michael D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hassan F. 
Rating:
5.0

Customer did not leave a comment.

Areanna B.  |  First Impressions 
Rating:
4.0

Being what's going on in this world things went well. This license thing taking pictures could be better.

Dwyane G. 
Rating:
5.0

excellent storage facility

TOM A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas A. 
Rating:
5.0

Customer did not leave a comment.

tom A. 
Rating:
5.0

Great Experience!! Thank you!!

Robert J.  |  Overall Experience 
Rating:
5.0

Very clean! I like that there are restrooms available, and music playing in the facility. Friendly and helpful staff called when our payment was going to be late so I could pay before we incurred a late fee. Thank you!

Julie H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy S.  |  Overall Experience 
Rating:
5.0

Keep up the good and thorough work. Great job Russell!

John K. 
Rating:
5.0

In addition to the above, each staff member was helpful in finding solutions beyond their specific facility's capabilities.

Joel R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JORGE G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRIAN F.  |  First Impressions 
Rating:
4.0

U-haul did not connect the storage to my U-haul account so I have no idea when the next time when I have to pay my monthly dues...

Christopher S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Phil R. 
Rating:
5.0

Customer did not leave a comment.

Phil R. 
Rating:
5.0

Customer did not leave a comment.

faith O. 
Rating:
5.0

Always helpful and courteous. Was very good experience.

HELEN B.  |  Overall Experience 
Rating:
5.0

Computer issues but the service agent was amazing and got us all through the tech difficulties!

Joan H. 
Rating:
5.0

Customer did not leave a comment.

Leslie K. 
Rating:
5.0

The UHaul employee who handled our rental was excellent. He was knowledgeable, friendly and efficient. The vehicle we rented was in top-notch shape and performed beautifully. I highly recommend this UHaul dealer.

Robert R. 
Rating:
5.0

This storage facility was convenient and the best value. Would definitely use again.

joshua J.  |  Overall Experience 
Rating:
5.0

Excellent staff. Very friendly and helpfull.

sam v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICK N. 
Rating:
5.0

Have rented a locker a this facility since August 2014. Completely satisfied!

Bill W. 
Rating:
5.0

I have used this location 4-5 times and will only use this location. It is further from my house but really like the customer service. It is top notch customer service

Jessica G. 
Rating:
5.0

Always friendly & helpful staff. I was never worried about my precious items stored at this facility.

JAMIE A.  |  Overall Experience 
Rating:
1.0

Bald tires on Rental van, had to be towed to get out of my driveway. Paid for tow coverage but got run around for towing. Had to pay out of pocket to get job done. Frustrating.

Bradley W. 
Rating:
5.0

Great facility and the staff was wonderful.. I wish tI had a higher garage door.

JARED S.  |  Overall Experience 
Rating:
5.0

Niman Nur

Niman N. 
Rating:
4.0

Just want it in writing that the Van was originally parked over the parking line towards the storage gate. The one next to it was over the line as well. I parked it as close as I could to the original spot without getting in the way of the other van or the storage gate, but it was still over the line a bit. Promise I'm not bad at parking cars, I just did what I could to put it back how it was. No harm came to the van in my care. Thanks!

Mike J. 
Rating:
4.0

It takes a long time to check in and out. They're always having problems with their computer. It took 1/2 hr. to check out.

Leslie W. 
Rating:
5.0

Customer did not leave a comment.

brad M. 
Rating:
5.0

The young man working when I dropped my rented van off was very helpful and knowledgeable. I will definitely rent from this location in the future.

Julie S. 
Rating:
5.0

Thanks

Megan P.  |  Overall Experience 
Rating:
4.0

Great helpful staff

Terell P.  |  Overall Experience 
Rating:
4.0

Computer systems were down but person was able to do what was needed on their phone. Service was great and overall a pleasant and efficient process.

Brian P. 
Rating:
4.0

The service was excellent. The upgrades to their computers seemed to cause so problems but it was all settled when I dropped off.

Stacy E. 
Rating:
5.0

Excellent service. Facility very clean, we were given “tour” and explained where everything was. Would rent a storage locker from this location again and I highly recommend it.

Judie R.  |  First Impressions 
Rating:
5.0

Russ is very very good to work with!

TOM K.  |  Overall Experience 
Rating:
5.0

.

Heather R.  |  Overall Experience 
Rating:
5.0

I went to 4 different locations from reserving my trailer to storing my belongings. Each place everyone was super helpful and made for the smoothest part of my relocation.

Patrick D.  |  Overall Experience 
Rating:
5.0

We were very pleased with our experience here. The best part was that there were always big well maintained carts to use to carry our stuff in and out.

Kathy S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alana B. 
Rating:
5.0

Great place to store items.

douglas p.  |  Overall Experience 
Rating:
5.0

Always great service at this facility. Question:. I noticed another payment came out on 7/28. Bus this correct.

Lynn K.  |  Overall Experience 
Rating:
5.0

Very clean and neat, The manager (Russ) was a pleasure to work with.

leo g.  |  First Impressions 
Rating:
5.0

Great temperature controlled storage easy access to Hwy 13.

Kevin G.  |  Overall Experience 
Rating:
5.0

Perfect for last minute. Very thankful.

Jamal F.  |  First Impressions 
Rating:
4.0

Na

Barbara C.  |  Overall Experience 
Rating:
5.0

Russ is always very helpful

robert f.  |  First Impressions 
Rating:
5.0

The manger Russel is awesome to work with!

Jennifer H.  |  First Impressions 
Rating:
5.0

I liked the motion sensor lighting for sustainability and the radio playing was a small feature but something to make you stand out among your competitors. Thank You!

David R.  |  Overall Experience 
Rating:
5.0

Great customer service when I need your service I would come back

Harvey L.  |  Overall Experience 
Rating:
5.0

Very clean and well organized. Made moving in simple and easy.

David R.  |  First Impressions 
Rating:
5.0

Everyone we spoke with was very helpful and knew the answers to any questions we had. I plan to use UHaul again for our moving needs and hope the next place is as nice!

Holly S.  |  Overall Experience 
Rating:
5.0

Speaks in a very polite manner he explains everything the in and outs with all the stress moving he make you feel at ease I even forget I don’t like elevators. Thanks for a wonderful job .

David C.  |  First Impressions 
Rating:
4.0

Very convenient except I’m not sure why they didn’t make the tunnel 2 cars wide. 1 parked car blocks it and it’s not that big a deal to back out but I’d say that happened at least half of the time.

JOHN C.  |  Overall Experience 
Rating:
4.0

We would have rated Uhaul storage excellent if not for having to pay for a full month when we moved out on the 2nd day of the month. No credit offered will leave us with a negative experience.

Scott P.  |  Overall Experience 
Rating:
5.0

Thank You!

GENEVIEVE C.  |  Overall Experience 
Rating:
5.0

This Uhaul facility is the best I've seen so far. It's clean, affordable, secure and the General Manager is extremely friendly and helpful. I highly recommend this Uhaul Storage facility !

john w.  |  First Impressions 
Rating:
5.0

Have nothing but positive things to say about this place .Was well maintained and staff was always helpful . Never had any issues at all .Thanks

RANDY H.  |  Overall Experience 
Rating:
5.0

No comments entered

Jason S.  |  Overall Experience 
Rating:
5.0

Good facility and very clean environment

Rodrigo C.  |  Reservation 
Rating:
5.0

will rent again in the future and will recommend as in the past.

jon j.  |  Overall Experience 
Rating:
5.0

Na

Kathy/Kelli S.  |  Overall Experience 
Rating:
5.0

Everything was great!

MIke l.  |  Reservation 
Rating:
5.0

Thank you u haul for your service and outstanding job.

abdifatah a.  |  Reservation 
Rating:
4.0

Things were handled efficiently, and the facility was nice.

Isak H.  |  Reservation 
Rating:
5.0

Russ is awesome...he is the reason I rented there....

mike k.  |  Overall Experience 
Rating:
5.0

I have absolutely no complaints about this facility. My entire home was stored there for 5 months. The units are clean and well maintained and the staff was very helpful every time.

CYNTHIA O.  |  Overall Experience 
Rating:
5.0

The whole staff at U-Haul was amazing! The facility was always clean and well maintained. My items were stored there for almost a year, and during that time no mishaps or damage occurred.

brittany w.  |  Overall Experience 
Rating:
4.0

Well maintained facility

NADINE C.  |  Overall Experience 
Rating:
5.0

On site staff excellent.

Anthony R.  |  Overall Experience 
Rating:
4.0

Great storage!

RICHARD B.  |  Overall Experience 
Rating:
5.0

Nothing more to say other than excellent !

MARGARET P.  |  Overall Experience 
Rating:
5.0

Very clean and convenient.

Ricardo P.  |  Overall Experience 
Rating:
5.0

We had never had the need for a storage unit until we had to move twice, which certainly not an ideal situation. However this worked out great. Loved the inside access. Thanks!

Nancy A.  |  Overall Experience 
Rating:
5.0

Russel was very helpful!

Randy P.  |  Overall Experience 
Rating:
5.0

The staff were friendly and helpful. Also, the facility was kept clean and lighted up.

YONIS M.  |  Overall Experience 
Rating:
5.0

I have used this particular location three times. It is well maintained, securely constructed, conveniently located, and the employees are friendly, fun, and professional.

Camille L.  |  Overall Experience 
No reviews have been submitted for this location.

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