Customer Reviews for U-Haul Moving & Storage at Highway 281

38 reviews

2210 S Webb Rd   Grand Island, NE 68803

(308) 381-3611

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(308) 381-3611

2210 S Webb Rd
Grand Island, NE 68803

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great

WILLIAM DUKES  |  First Impressions 
Rating:
5.0

Very pleased and satisfied with service.

Wade Trahan  |  First Impressions 
Rating:
5.0

Morgan really went above and beyond to help me I really appreciate her and would recommend her service at uhaul she is simply the best!

JADEN CLARE  |  Overall Experience 
Rating:
5.0

Great place for storage. Love the access code to going entry. All my belongings were safe and I never had to worry about them.

Leila Daisley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Ballhorst  |  Overall Experience 
Rating:
3.0

I just rented the U- haul to drop donations at Goodwill. Struggle with the AP and for some reason added the rental storage but the team was very helpful and friendly to get my contact cancelled. Fantastic team

OMAR Kebe  |  Overall Experience 
Rating:
5.0

Never moved in but the lady that helped me with my cancellation was friendly, understanding and professional

OMAR Kebe  |  Online Move In 
Rating:
3.0

Instructions were not given on access building for first time. There was supposed to be a lock in the unit but there wasn't. Could not get ahold of anyone at the Grand Island office for assistance. Had to drive over to their office to get help.

Kathryn Boltz  |  Online Move In 
Rating:
3.0

No key in my unit like it said there would be but I'm happy for what I need it for

Hakeem Hodge  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rhonda Sears  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fadumo Nur  |  First Impressions 
Rating:
5.0

Very clean easy to access. The move in was very nive having carts to help!

Leila Daisley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ISMAEL CASTILLEJA  |  Overall Experience 
Rating:
4.0

There was someone else's stuff in my unit.

Samatha County  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucas McDonald  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darci Schwaderer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry Jones  |  First Impressions 
Rating:
3.0

Everytime we tried to get into the unit our key card would not work and the code they gave us did not work. The alarm went off every time we got into our storage and the sliding doors locked for some reason and wouldn’t open.

SHAWNA LEMPKA  |  First Impressions 
Rating:
1.0

Your staff was very polite and apologetic. They were apologizing for your corporate wide lack of adequate staffing and completely inadequate communication systems. I will also say that your truck and storage pricing is completely ridiculous. It took me less than two minutes to find a better service at less than half your price. I wouldn’t recommend UHaul to any person that I remotely care about. You have been begging me to review your service; So, here you go…..no extra charge…you’re welcome

jay jarecke  |  Overall Experience 
Rating:
5.0

The employees were helpful and friendly. They went above what was needed and made me feel that they cared about my problems . I would recommend this U haul to everyone.

Sharon Barnes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marc Blaichman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Alveraz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brad Ryser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Osterman  |  First Impressions 
Rating:
5.0

Everything was just great. Everyone was very nice an helpful. Thank you

justine johnson 
Rating:
3.0

Give yourself a lot of extra time for drop off and pick up of Uboxes It seems that the Ubox drivers are the only ones certified to do certain things at the warehouse (ie driving a forklift, offload semis, wrapping boxes, etc...) so when they are at the warehouse they are pulled in several directions and cannot actually transport boxes as promised. We were the only delivery on the day of our drop off and were told the day prior it would be 9:30 for the the first drop off, it was almost 11:30. The second delivery was also very delayed. We ended up having to pay our workers to sit and wait for 2 hours and then they were forced to leave due to hourly maximums. We had to finish unload and pay extra to get help the next day. Manager Ben did everything he could to help and was very communicative but the ubox situation is not a good one.

Rating:
5.0

We experienced multiple problems trying to get moved to Grand Island NE and so it was a respite for us that everyone was friendly and even when the first person didn't know the answer to our needs she referred us to the manager (Ben) that was very helpful and friendly...therefore professional all the way around.

LOVENA RUDD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Dufek  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

shanean nealon  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Darcy Schultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlese Atkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellen Carlson  |  Overall Experience 
Rating:
5.0

Very nice personal

LILIAN MONTEROLA  |  Overall Experience 
Rating:
5.0

Great facility! Would recommend to anyone.

jason weseman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jason weseman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charlese Atkins  |  First Impressions 
Rating:
5.0

Nice and clean storage facility. Easy access.

Darcy Schultz  |  First Impressions 
Rating:
5.0

Robert helped me, and he was so awesome, he's the entire best. The unit itself is very nice, and the construction isn't as inconvenient as I thought it would be.

Robin Kryfka  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

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