Customer Reviews for U-Haul Moving & Storage at Florida Blvd

4,371 reviews

13151 Florida Blvd   Baton Rouge, LA 70815
(Located at the corner of Florida and Flannery)

(225) 272-9335

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(225) 272-9335

13151 Florida Blvd
Baton Rouge, LA 70815
(Located at the corner of Florida and Flannery)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

EVELYN SMITH  |  First Impressions 
Rating:
1.0

Whenever I go, I have to ask someone to allow me to access my storage. I had to wait on them one time they never showed up. No lightning in the storage and is extremely hot.

Mary Lang  |  Overall Experience 
Rating:
3.0

Wish there was 24 hrs access. Not everyone work hours are the same

Shanice Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carveshia Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS ILGENFRITZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

laquandrick washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laquita Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANK BARTLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Bush  |  First Impressions 
Rating:
5.0

The 10 by 10 storage I got was very roomy thanks

Eric Jackson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wilma McNeal  |  Overall Experience 
Rating:
1.0

Did not have a utility dolly when we paid for it. Did not have a lower level storage unit when we made our order. They moved us upstairs and the location in baton rouge wasn't the friendliest .

Stan Hibbard  |  First Impressions 
Rating:
5.0

I utilized (2) 7' × 26' storage space , one for 11months and the second one for 8 months. Everything was still in track from day one, down to a half a load wheat bread sealed in a bread storage container still good (no mold) after being in storage for 8 months, however we didn't eat it because of safety precautions. No roaches or rats debribs!!! Very please how well kept my belongings are. Thanks Mr Kevin and staff at 13151 Florida Blvd Baton Rouge, La

HELEN HILLIARD  |  Overall Experience 
Rating:
5.0

They are caring and very helpful I will tell others about them.

sharon bindon  |  Overall Experience 
Rating:
5.0

Didn’t allow 24 hour access to storage, which is inconvenient, also had only 1 gate in operation! The gate that was more convenient is un-operatable

Jas Starks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEN'TAVIA TURNER  |  Overall Experience 
Rating:
5.0

Great job

tewanda rosaya  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

tewanda rosaya  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Juna Johnson  |  Overall Experience 
Rating:
5.0

Mr Kevin Nd Staff are Great never had a problem 100

Colette Montgomery  |  Overall Experience 
Rating:
5.0

Mr Kevin Been nice Since I moved in a storage unit 💙💙

Colette Montgomery  |  First Impressions 
Rating:
1.0

I left all of my items because there was mold on EVERYTHING and nobody has any idea where it came from. When I brought my items to this establishment they were NOT molded and they also weren’t exposed to mold.

Jada Stephenson  |  Overall Experience 
Rating:
1.0

I felt with horrible service and im being charged twice as much then I should be. I've never had a problem with this before and nobody wants to refund my money. I put the gas back where it was when I got I it, I left the truck in the same condition I recurrences it, I returned the dolly also, and I even returned the truck hours earlier then when it was due. When I returned it all the guy did was take the key and said that was it I could leave.

brandie rojas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARILYN DILLARD  |  First Impressions 
Rating:
5.0

Wow..This was one of the most pleasant experiences i have ever had with any rental company. The whole staff from the top down were real to life people. They are the best at thier jobs and should pat themselves on thier backs for a job very well done. My wife and i escaped from the wrath of Hurricanes Laura and Delta in SW la . to a new beging in Baton Rouge. And the UHaul team made our move like it was made for the movies. JUST AWESOME. FROM START TO FINISH WE HAD THE VERY VERY BEST. PERIOD.

ruth wilburn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Espinosa  |  Overall Experience 
Rating:
3.0

Expensive for conditions.

Sabrina Wilson  |  Overall Experience 
Rating:
5.0

Several of the employees i remember from 10 years ago when i moved away. This says much about the work environment

MICHAEL BLANTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Espinosa  |  First Impressions 
Rating:
5.0

Owner was extremely helpful, and so was everybody else that work there nothing but smiling faces and cool vibes🥰

Lakeisha Stewart  |  First Impressions 
Rating:
5.0

Everything was good until we got to the counter. The white lady had a nasty attitude with several customers the day before(Sat 9/12) and I got the rudeness once I turned the equipment back in. I also asked her, was it anyone else I could talk to and thats when she said, she was tired and apparently didn't want to be there.

Annie Taylor  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shameka Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha Clayton  |  Overall Experience 
Rating:
5.0

The service was great and I had no problems.

Donnell Jenkins  |  Overall Experience 
Rating:
5.0

Excellent Service

Helen Hilliard  |  Overall Experience 
Rating:
5.0

I would like to thank you so much traveling to state to state it were great no problems at all and when I went to get my storage even better all the employees are the best keep up the good work

Vidal Tinnion  |  First Impressions 
Rating:
5.0

The staff was friendly and very helpful.

Donnell Jenkins  |  First Impressions 
Rating:
5.0

everything was great, no complaints

William Legg  |  First Impressions 
Rating:
5.0

The customer service was always outstanding and very courteous

PHAON DUNBAR  |  Overall Experience 
Rating:
5.0

Awesome manager!

Jeffery Brackeen  |  First Impressions 
Rating:
1.0

The advertised 11x14 room should NEVER be rented as storage space, the steep flight of stairs are very unsafe.

Diane Hebert  |  Overall Experience 
Rating:
5.0

The staff was on top of their game ! I was very pleased w/Heidi who went out of her way to make sure my U boxes were delivered to this location & Kevin very helpful with the end process as well ;-)

Brigitte Kleinpeter  |  Overall Experience 
Rating:
5.0

Very efficient and great customer service.

shavon nelson  |  Overall Experience 
Rating:
5.0

Great !

JAMES ROUNDTREE  |  Overall Experience 
Rating:
5.0

Great

JAMES ROUNDTREE  |  Overall Experience 
Rating:
5.0

Tkanks

DENNIS MILLA  |  Overall Experience 
Rating:
1.0

They sold my phone number to some other companies and now I'm being bombarded with sells calls over my phone along with text messages doing the same.

Matthias Scott  |  Overall Experience 
Rating:
1.0

My storage unit was inside climate controlled and I felt should have been better which is why I chose more expensive unit. My belongings had ants and after unpacking found mice chewed clothes!

Christina Collins Zakes  |  Overall Experience 
No reviews have been submitted for this location.

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