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EVELYN SMITH | First ImpressionsCustomer Reviews for U-Haul Moving & Storage at Florida Blvd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Whenever I go, I have to ask someone to allow me to access my storage. I had to wait on them one time they never showed up. No lightning in the storage and is extremely hot.
Mary Lang | Overall ExperienceWish there was 24 hrs access. Not everyone work hours are the same
Shanice Wilson | Overall ExperienceThe 10 by 10 storage I got was very roomy thanks
Eric Jackson | First ImpressionsDid not have a utility dolly when we paid for it. Did not have a lower level storage unit when we made our order. They moved us upstairs and the location in baton rouge wasn't the friendliest .
Stan Hibbard | First ImpressionsI utilized (2) 7' × 26' storage space , one for 11months and the second one for 8 months. Everything was still in track from day one, down to a half a load wheat bread sealed in a bread storage container still good (no mold) after being in storage for 8 months, however we didn't eat it because of safety precautions. No roaches or rats debribs!!! Very please how well kept my belongings are. Thanks Mr Kevin and staff at 13151 Florida Blvd Baton Rouge, La
HELEN HILLIARD | Overall ExperienceThey are caring and very helpful I will tell others about them.
sharon bindon | Overall ExperienceDidn’t allow 24 hour access to storage, which is inconvenient, also had only 1 gate in operation! The gate that was more convenient is un-operatable
Jas Starks | Overall ExperienceGreat job
tewanda rosaya | Overall ExperienceMr Kevin Nd Staff are Great never had a problem 100
Colette Montgomery | Overall ExperienceMr Kevin Been nice Since I moved in a storage unit 💙💙
Colette Montgomery | First ImpressionsI left all of my items because there was mold on EVERYTHING and nobody has any idea where it came from. When I brought my items to this establishment they were NOT molded and they also weren’t exposed to mold.
Jada Stephenson | Overall ExperienceI felt with horrible service and im being charged twice as much then I should be. I've never had a problem with this before and nobody wants to refund my money. I put the gas back where it was when I got I it, I left the truck in the same condition I recurrences it, I returned the dolly also, and I even returned the truck hours earlier then when it was due. When I returned it all the guy did was take the key and said that was it I could leave.
brandie rojas | Overall ExperienceWow..This was one of the most pleasant experiences i have ever had with any rental company. The whole staff from the top down were real to life people. They are the best at thier jobs and should pat themselves on thier backs for a job very well done. My wife and i escaped from the wrath of Hurricanes Laura and Delta in SW la . to a new beging in Baton Rouge. And the UHaul team made our move like it was made for the movies. JUST AWESOME. FROM START TO FINISH WE HAD THE VERY VERY BEST. PERIOD.
ruth wilburn | Overall ExperienceExpensive for conditions.
Sabrina Wilson | Overall ExperienceSeveral of the employees i remember from 10 years ago when i moved away. This says much about the work environment
MICHAEL BLANTON | First ImpressionsOwner was extremely helpful, and so was everybody else that work there nothing but smiling faces and cool vibes🥰
Lakeisha Stewart | First ImpressionsEverything was good until we got to the counter. The white lady had a nasty attitude with several customers the day before(Sat 9/12) and I got the rudeness once I turned the equipment back in. I also asked her, was it anyone else I could talk to and thats when she said, she was tired and apparently didn't want to be there.
Annie Taylor | First ImpressionsThe service was great and I had no problems.
Donnell Jenkins | Overall ExperienceExcellent Service
Helen Hilliard | Overall ExperienceI would like to thank you so much traveling to state to state it were great no problems at all and when I went to get my storage even better all the employees are the best keep up the good work
Vidal Tinnion | First ImpressionsThe staff was friendly and very helpful.
Donnell Jenkins | First Impressionseverything was great, no complaints
William Legg | First ImpressionsThe customer service was always outstanding and very courteous
PHAON DUNBAR | Overall ExperienceAwesome manager!
Jeffery Brackeen | First ImpressionsThe advertised 11x14 room should NEVER be rented as storage space, the steep flight of stairs are very unsafe.
Diane Hebert | Overall ExperienceThe staff was on top of their game ! I was very pleased w/Heidi who went out of her way to make sure my U boxes were delivered to this location & Kevin very helpful with the end process as well ;-)
Brigitte Kleinpeter | Overall ExperienceVery efficient and great customer service.
shavon nelson | Overall ExperienceGreat !
JAMES ROUNDTREE | Overall ExperienceGreat
JAMES ROUNDTREE | Overall ExperienceTkanks
DENNIS MILLA | Overall ExperienceThey sold my phone number to some other companies and now I'm being bombarded with sells calls over my phone along with text messages doing the same.
Matthias Scott | Overall ExperienceMy storage unit was inside climate controlled and I felt should have been better which is why I chose more expensive unit. My belongings had ants and after unpacking found mice chewed clothes!
Christina Collins Zakes | Overall Experience