Not a thing.. 😊
cheryl rennCustomer Reviews for U-Haul Moving & Storage at Fall River at I-195
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was always very pleasant to work with and very helpful whenever I had a question or issue. I would absolutely recommend this UHaul location!
julianna anthony | Overall ExperienceLoved the fact that when I wasn’t so sure the size of the storage unit the manager was willing to show me an example and wat fits best with me and my situation price was affordable including insurance
JESSICA RAMIREZ | First ImpressionsCarl did an amazing job helping me find what I needed
JANEL ALVES | First ImpressionsThe staff were very friendly and helpful. It was a pleasure doing business with them
henry sampson | Overall ExperienceI am so grateful for UHaul storage. The convenience, the staff is way beyond. Thank you so very much👍🙂
JULIE MELLO | First ImpressionsWe payed for climate control and close to 1/2 of the items were moldy.
Susan Martin | Overall ExperienceI had a great experience in U-Haul . Very professional very helpful.
Nysaiah Romero | First ImpressionsElevator always broken sucked
ADAM SOARES | Overall ExperienceNever had to use a storage place. So this was a great experience everyone so nice and helpful.
CHRISTINE BOTELHO | Overall ExperienceCouldn't find where the unit was at first but overall everything was good.
Melissa Amaral | Online Move InThe prices are extremelyvhi
WILLIAM FIGUEROA | First ImpressionsClean secure place ,Staff very polite and helpful , will recommend the place to any one
RSK Machines R. Kallini | Overall ExperienceThe young man looked for alternatives to help me and he did!
Kamil rivera | First ImpressionsThe place was nice and clean and the staff person who attended me and my boyfriend, was friendly and went over everything with us so we understood everything she was awesome . I’d recommend this place to anyone who is moving or evening just storing their things there !!
DARLENE CARREIRO | First ImpressionsI had an indoor unit in the second floor and the elevator was out of service far too frequently, resulting in having to carry large, heavy objects via the stairs.
Jason Lopes | Overall ExperienceGreat experience, staff and facility.A little pricey. Moved because I didn't need storage anymore. Thanks.
Ronald Pavao | Overall ExperienceTanisha was always wonderful when dealing with her. Very helpful and pleasant. Never have any issues when renting units or trucks from that location. Would definitely recommend to anyone.
Melissa Amaral | Overall ExperienceOnly difficulty experienced was the elevator being out of service for over a month (at least the times I tried to access my second floor unit to remove heavy objects). This unfortunately was the case more than once.
Kathryn Dow | Overall ExperienceRight down to my last day I had a great experience with U-Haul. The manager went well above and beyond to make sure of it highly recommend this location
Lee Manning | Overall ExperienceThe fellow that helped me sign up for the unit and sign was extremely helpful
Michael Cashman | Overall ExperienceOver all good experience.
marjorie craig | Overall ExperienceAll the U-Hall staff at Fall River site were very friendly and helpful.
JOSEPH XAVIER | Overall ExperienceYou didn't have to raise the prices
James A Smith | Overall ExperienceThe facility was very good,excellent the only issue I could see was a mouse in the house.They had out traps but mouse was smart.Other than that excellent service and well kept facility.
DOUGLAS A WRAY | Overall ExperienceTanisha in the office was very knowledgeable and helpful
brooke Geromini | Overall ExperienceSaff was so awesome and friendly. I always go to this Uhaul cause of them. They treat you so well.Highly Recommend this Uhaul Thanks Girls!!!!! Lee Richardson
LEE RICHARDSON | First ImpressionsOutstanding staff and the manager is EXCELLENT👍👍👍👍👍👍
Michael Cashman | Overall ExperienceVery good
aldriom dacruz | Overall ExperienceTanisha was amazing and very helpful. The store was clean and well stocked. My storage unit was clean and available.
EDWARD VAZQUEZ | First ImpressionsTanisha was very kind and professional. She was very helpful with determining the right size unit that would work best for me. I was very pleased all the way around and would highly recommend this storage and rental facility in the future.
JAMES MIRANDA | First ImpressionsThe staff in Fall River where extremely helpful I would 100% recommend using the U-Haul storage facility in Fall River before going anywhere else 100% facts
Keith Gillette | Overall ExperienceNot all but there is like 3 employees that always gives attitude every single time for no reason what so ever. I don’t even no why.
Gilbert Ruiz | Overall ExperienceI Love Taneisha very good manager - caterina tavares
caterina tavares | Overall ExperienceA lot of my personal belongings were destroyed due to lack of security and security cameras. Access into every unit can be accomplished by going right over the top of the wall of the security units. This makes the unit absolutely unsecure. The general manager when confronted with the damage to my property was very dismissing of my complaints. Offered nothing in return to rectify the problem. I would not recommend this location to anyone! Drug deals were being conducted at the storage units as well as me witnessing a break into the storage unit across from mine. I have used U-Haul Storage many times in the past and have had no problem with security or damaged property. That being said the Fall River facility is the most unsecure unsafe and unsanitary location that I have ever been to. I will not use the Fall River U-Haul storage facility again. Most of the staff on site are under staffed and not capable of dealing with the amount of volume of drug trafficking and break-ins and destruction of personal properties. Most of the staff on site were extremely helpful and tried to do their very best to be accommodating when issues arose. The manager Karen was extremely helpful very pleasant to talk to and did her very best to try to correct the issue with my particular unit. That being said the general manager of the facility should be removed of his position. It was extremely rude extremely belligerent and offered no resolution to an obvious ongoing problem. That being said I will end my comments here. Sincerely Jason Rodriguez unsatisfied customer.
Jason Rodriguez | Overall ExperienceStaff was great
marc polin | Overall ExperienceExcellent customer service
cariana pascual | First ImpressionsI had an agreement with John back in August that I had abandoned my unit and there would be no additional charges to myself and replied to every email sent . Noting the above .
Ed lepage | Overall ExperienceNone
joe silva | First ImpressionsGreat road side assistance , great customer service . Easy to use
Hailey Haynes | First ImpressionsTodo bien
Angel Rosado | First ImpressionsPrices for storage were outrageously high I paied $212 for a 10×15 couldn't even fit a compact car in the unit and for $212 I didn't even get 24 hour access I had to pay extra had to pay endra for a key fob because the card never worked most of the time now I pay $160 for a 10×20 with cameras gated and 24 hour access
Tyler Surgens | Overall ExperienceThe staff was amazing helping me figure out a storage unit that is suitable for my work stuff I will do my business with this self storage for here on out
Keith Gillette | First ImpressionsIt would be nice to have carts available for moving in to interior, climate-controlled units. Also, need more keypad accessible doors.
Marilys Holdeman | Online Move InYour employee Tanisha went above and beyond with helping me with my unit I was very nervous about the whole process but her explanation and confidence put my mind at ease I’m so thankful for her knowledge and assistance
NICHOLAS COTE | First ImpressionsStaff is incredibly helpful and pleasant.
Yvonne Pina | First ImpressionsOnly complaint I got is that there not enough cameras they should have cameras in the front entrance where the gate opens so they can catch every cars license plate when they enter because I’ve heard of a few people getting there stuff stolen and they can’t do nothing about it because no one was caught on cameras I think they can do better protecting there costumers stuff
Alexander Molina | Overall ExperienceHad a reservation for a storage unit. When I got there I was told it didn't exist even after I showed confirmation number.....never use U-Haul...EVER!!
Douglas Dopart | First ImpressionsI have been with haul for 3 yrs an never missed a payment when they went up on the storage amount never complained when I moved out you would think they would have the decency to prorate I wasn’t expecting all the amount back it was a wk an a day into the month but be kind an say yes we can do something instead the manger said no I haul don’t do that so no I will not recommend anyone to use the one on Lewiston st
Ann Marie Rodrigues | Overall ExperienceJohn Heywood went above and beyond to help us when we rented a UBOX and a list of errors transpired. It was delivered to the wrong facility on the wrong date. John was not familiar with UBOXES but searched until that problem was solved. Again, there was a problem with the destination and John made sure that the right people were contacted to rectify the situation. Each time assuring us that it would be taken care of which relieved us of worry. John exemplifies quality customer service. UHAUL should be proud to have him as a team member,
Joesph Ganem | Overall ExperienceCostumers service it’s the best John,Trisha and Greg are awesome They work hard to make my needs trucks are very clean storage very clean very polite very respectful I’m nothing but good for them
awilda forty | First Impressionsfor the first few months of my storage time the elevator was not in operation. i had to wait til it was back up and running before emptying my unit fully. i had emptied some things but had to wait for the bulk of it to be moved out due to elevator being shut down. i did show up last weekend to move stuff out but the gate would not open as the key pad would not function.
April Souza | Overall ExperienceJohn Haywood hands down best thing to happen to 081
TANISHA MIRANDA | First ImpressionsFast Friendly great customer service
Joshua Marlow | First ImpressionsJohn and Tenisha are very helpful and extremely kind. I appreciate their customer service as well as their assistance!
Zuleyma Baez | First ImpressionsVery nicest spot
Debra Rego | Online Move InCould never contact local office by phone , storage was ended by William Rice on 03/25/2022 . And I continue to receive bills for this unit
William Rice | Overall ExperienceThe gentleman that help me was very pleasant and helpful..
KAYLA VIEIRA | First ImpressionsI have to say the girl that waited on me did everything she could to help me get a storage unit and fulfill my needs for a storage unit very good experience Very polite and knowledgeable I really appreciated her help!
kimberly desrosiers | First ImpressionsRates was to expensive for me thank you.
Emanuel Soares | Overall ExperienceWe rented from U-Haul for approximately 10 months we went there at least once a month and every time we went there the elevator was broken. We would call and it took a long time to get someone down sometimes to fix it. It was a big inconvenience as far as trying to remove stuff from our unit because we had to carry everything by hand. I would never rent from here again.
Melissa Rodrigues | Overall ExperienceHave never had any problems or issues. Staff has always been friendly and helpful.
DANIEL TEIXEIRA | First ImpressionsElevator was always not working
SCOTT FERREIRA | Overall ExperienceGreat storage facility and great people that work there I would recommend that place to anybody.
messias arruda | Overall ExperienceI would like to compliment the young man that helped us set up our storage unit and helped us upgrade from the original one that we had reserved and showed is the model units to give is a better idea of the space ,he was really helpful
Stacy Tavares | First Impressionsexcellent service, worth the extra money to have my belonging in a clean and safe place. Originally had a reservation with Public storage, but when I went to the place it was dirty and it had holds in the roof. Also, it was not is a safe neighbor and I was worried.
Symone Green | First ImpressionsThe staff were very pleasant to work with and helping me figure out what I needed.
Kimberly DUPRAS | First ImpressionsNeed more parking . You are not able to park your vehicle in the storage lot . They need to buy part of the parking lot across the street from the office , for customer parking, instead of having to park on the side streets.
Jeremiah Costa | Overall ExperienceHonestly the worst unit I have ever had due to one big headache I am sure the staff is aware of, the elevator. Besides that staff was helpful and polite only other concern I had was people walking in the faculty when I swiped my card that appeared homeless. I been homeless so nothing against that but for security I believe they should check in as well. The elevator is the biggest headache there though
Steven Ashley | Overall ExperiencePrice kept going up
KRUNNA ASHBY | Overall ExperienceI attempted 3 times to complete the online move in but I got an error all 3 times. Then, when I tried to do the process through the store itself I couldn't get hold of anyone. I was transferred to a representative somewhere that was very nice but couldn't help. We had to stop and pull over on our way Just to get this done which delayed us and almost costing us 100s of dollars.
Rebecca Sasssman | Online Move InThe security devices broke and we're never fixed but they still kept raising my rates.
Bo Applegate | Overall ExperienceHad mice in unit requested. Threw 3/4 of belongings away requested last mont refund was out two weeks before end date and management refused b said my responsibility to bait traps
michelle minor | Overall ExperienceI have still NOT received a confirmation email that I have terminated my tenancy and my credit card will not longer be billed. Please get that to me William Carnes
William Carnes | Overall ExperienceThe customer representative at the front desk was very knowledgeable and friendly.
Guillermo Hernedez | First ImpressionsUhaul as a whole they are a bit above average but where I went to rent a unit it was very poor, I have been there quite a few times with a friend of mine and seems that there is always an issue at that facility, my experience I was at the facility for the opening time at 7:00am due to the online check out wasn’t happening even tho I did it three times, I got there before 7 and the doors weren’t open and ready to take anyone until 7:30, no big deal things happen we’re all late every now and then, the person at the desk went to do my reservation and the final step she gave me my license and a written down number to uhaul and said idk why but I can’t make it past the end here’s the number to call, ok no problem, got in my car called the number mine u at this point it’s 8am, I was on hold for ten minutes, not to bad, the woman on the phone was nice and helpful, she resolved the issue with the computers that day quickly and sent me on my way, I make it to the unit, opened it, and realized I had made a huge mistake and ordered a unit way to small for my stuff, now the unit was paid for the lock wasn’t even used but I realized that was my mess up and didn’t expect uhaul yo accommodate me for my mistake but seeing how I really needed something at that moment and something larger I took the chance of asking the person at the front desk if for any chance I would be able to hand in those keys and pay the difference for the next size up, she couldn’t do the transaction I was told it was above her pay grade and that her manager would be there later on in the day but told me if it was something I needed ASAP to call that number she had given me once again, I sat outside called the number was on hold for 30 minutes for the rep to tell me that there is absolutely nothing she could do that the only thing she would be able to do was put a reservation on the upgraded unit but still have my original unit active so pretty much sat outside of uhaul for 30 minutes for some one to tell me pretty much that’s I wasted my time calling, I left at this point already frustrated over 2 hours of my day was gone but bit the bullet because again my fault. Early after noon I called the location to see if the manager was there I was placed on hold for 20 minutes until I couldn’t take it anymore and hung up, called them back and the person that put me on hold had redirected me to the uhaul 1800number once again lol finally after holding again for a while I told the person on the line what was happening (at this time I didn’t know I was redirected) and the lady tells me that she can’t cancel it must be don’t at that location and if I wanted she could transfer the call there that’s when I questioned why it wasn’t a direct call earlier, she transferred the call and what do you know on hold once again. Couple hours went by after I hung up during the hold out of frustration and this time I took a different approach and did the live chat on the website, I believe the contacts name was amber and she was extremely quick extremely helpful, very professional told me she would email the GM, send me a copy of the conversation and send me the gm email just in case. Not very long after that call the GM had reached out to me and was very proper and professional, didn’t ask me what happened who messed up didn’t ask for details which I respected because even tho I had a aweful experience I wouldn’t want someone to lose their job because of it so I liked that and he gave issued a refund, still waiting on the refund but that’s to be expected
Derick Freitas | Online Move InFantastic customer service. Very knowledgeable about my needs, even put a smile on my face during some hard times. That man needs more $$!!
Jared Stevens | First ImpressionsNicky Baby is absolutely sweet as he can be , most understanding will big to listen and get what you need ! He knows he’s Stuff ! Great great customer service 💜
Kimberly Gonzalez | First ImpressionsThe young man that helped us was outstanding! Very helpful and knowledgeable. Made renting a storage unit super easy and simple! I love how the storage unit comes with its own lock and it was very clean inside.
Jennifer HOLDEREAD | First ImpressionsProfessional and friendly customers service. Give me all the info I needed
Luis Ocasio Santiago | First ImpressionsOnly had the unit for a short time but always communicated with friendly, helpful, staff. The storage area was well maintained and clean. My temperature controlled unit was always kept at a comfortable temperature where I did not have to worry about the state of my belongings. Would definitely recommend.
Sarah Rose | Overall ExperienceThey were very friendly
APRIL ALMEIDA | First ImpressionsTo the young man who helped me find just the right unit... Ur awesome thanks! Great location and just what i needed for my price. very happy customer thanks again man!
Erica Belisle | First ImpressionsFast, easy, convenient..
Robert Bearden | First ImpressionsAll of the employees were very kind when I originally rented the unit. When I returned to pay off my balance and terminate my rental agreement I had to stand out in the rain for over 20 minutes because even though the office was supposed to be open the doors were locked. There was a sign on the door that said: "Out in Storage, Be Back Soon". I called the contact number that comes up when you google that location but that routed me to a call center who then had to "send a message" to the office I was outside of to tell them someone was waiting. Finally, the employee came out of the bathroom ( he was not "out back in storage) and I was able to pay off my bill.
Brittany Hart | Overall ExperienceI emptied out my unit on the 12th of the month and I didn’t get any money back for the remainder of the month, so I’m very upset about that.
Guillermo Fernandes | Overall Experienceprofessional staff accomommadating. easy transition. thanks.
RONALD PAVAO | First ImpressionsNo comment
GISSELLE CARABALLO | First ImpressionsNick was the greatest. I needed a unit on short notice and he came through for me and got me the size I was looking for. The other guy working the counter is also great (so sorry I can’t remember your name). Whenever I ordered boxes he’d carry them to the car for me. He was so nice for doing that. Me and my family we’re moving to a new home after 16years at our current home and to say moving is stressful is an understatement. But working with UHaul for our storage unit and truck took away a big part of our stress. We had to be out of our home and into the new one in such a short time period. The only way it would work is if we had a storage unit to put our things for a while. Thank you!
Melissa Mello | Overall ExperienceVery please thank you very much
Barbara Lamere | First ImpressionsSus instalaciones son muy buenas pero deben mejorar los precios un poco no estaría malí tendrían y tendrían más volumen de rentamieto
Juan Rodriguez | First ImpressionsMy boxes and mattress were all wet and full of rat dropping
Irene Daponte | Overall Experiencethe young man who helped me was very good at his job.
Richard Robidoux | Overall ExperienceElevator barely ever worked. Which for somebody with a hip replacement I had to move furniture out of the facility down 2 flight to stairs. My card barely ever worked sometimes to get into the building. More than anything though it was the elevator that was always inoperable. For the amount of money that I spent there it's completely unacceptable. I at times would call to make sure that the elevator was working but on the day that I had to move everything out it was not working as with a lot of other times I went by there. Nick was a great help and honestly would call me when the elevator was up and running so that I would be able to go there and get stuff out.
Sandra Achadinha | Overall ExperienceMonica Martins the on site manager as i know her always provides EXCELLENT customer service. Mark Harrison 508-441-9779
MARK HARRISON | Overall ExperienceThe Manager was sweet and they took care of the storage units well they were maintained very well.
Kelly Duarte | Overall ExperienceWe will definitely like to go back next spring
Melinda Faria | Overall ExperienceMy bike got ruin bye mice’s are my wires and was there for ten years and your storage kept on raises storage fee
EDWARD MESTRE | Overall ExperienceThe manager was incredibly sweet, extraordinarily helpful, and very professional. It was a wonderful experience.
Brittany Hart | First ImpressionsEveryone there were really nice courteous and professional...hire more like this crew...I'm serious.
EUGENE OBRIEN | First ImpressionsIMain outside access gate broken numerous times. Issue with accessing outside door numerous times. Pass card wouldn't open the door. On last day there was a back up of 3 members trying to access. Unsafe area with people congregating outside there units. Called office for information and person in office started swearing and yelling about having to eat and this f...king job sucks he wasn't f....ing going to keep doing this and he was f......ing going to quit. I was shocked and person that had answered the phone was trying to calm the other down and kind of apologized but not too sincerely. That was enough for me. When checking out 9 days before my monthly end date I expected a partial refund. When asked the clerk told me he didn't think so because it was close. I had 9 more days that I had paid for. My billing was on the 10th of the month and I left the 1st.. I said then I'll take my unit back if I have to pay until the 10th. He told me that would be a $50 charge to do that. I was extremely angry and as I was leaving I did say very loudly that UHAUL was the worst and I'd tell people that. I think this place was undergoing management/ help change. I haven't seen the 40ish man who was there before in a while.
luce murphy | Overall ExperienceMuy buena y los empleados muy eficientes
Josue Hernandez | First ImpressionsMonica and her stag went above and beyond to help and accommodate me... thank you really doesn’t express how grateful I am for the entire experience 💖
CHERIE CASTILLE | Overall ExperienceSeveral issues at the start but staff very helpful and issues resolved.
richard ketterman | First ImpressionsMonica and her staff were amazing .. they went above and beyond to make the experience the best I have ever had with U-Haul !!!! Thank you so very much for all the help and love it was a priceless moment for me 💖
CHERIE CASTILLE | First ImpressionsThe lady at the counter was very polite and made sure i was very satisfied and made me feel comfortable and happy after i left
Edward Maldonado | First ImpressionsMONICA MARTINS IS A GREAT HELP ,KNOW HER WORK WELL AND DID A GREAT CUSTOMER SERVICE .
Hilda santiago Martinez | First ImpressionsA little concerned that the associates were not wearing masks. She put hers on at end of completing the paperwork but the other male employee didn't wear one at all. Just saying I feel they should be wearing a mask at all times when customers enter the office. Plus they can spread it to the merchandise that the customers touch. The male employee was working on rearranging the merchandise on shelves.
Barbara Adams | First ImpressionsNice place except having to wait for people to move from blocking the entrance. Having to get out of my truck and go inside to ask them to move. Either employees of you or customers being ignorant. No signs saying don’t block entrance. Some times I waited over 10 min.
Frank Vieira | Overall ExperienceThe place was very nice I gave you the four-star reading because I do not give five star rating
Thomas Maloney | Overall ExperienceVery friendly and efficient. Monica and Kim were very helpful.
Jed Dawson | First ImpressionsA well-maintained facility with a courteous and competent staff.
Daniel Smith | Overall Experience.
Kayla Botelho | First ImpressionsI was there from 2014 to 2019. Never had a problem... I had an inside unit & was always comfortable coming or going. Place was always well lit. Staff was always so friendly & helpful.
LINDA GRAY | Overall ExperienceI can't say enough good about this facility. I was provided with excellent service and care and I certainly appreciate it.
Sharon Bouchard | First ImpressionsGreat experience Staff very knowledgeable, helpful and friendly
Nancy Phaneuf | First ImpressionsIf you have storage needs ,this facility is for you.
RUSSEL CORREIA | Overall ExperienceFrom customer service to pricing. 👍
Frank Vieira | First ImpressionsEverything was great. The staff was helpful, the facility was clean, well lit and taken care of. The only complaint I had was the key card gate would be broken and remain open from time to time.
Brett Miga | Overall ExperienceExcellent experience.
timothy mccloskey | Overall ExperienceThey were very understanding, and helpful.
Lindsay Belisle | Overall ExperienceGood
Alice Mahoney | First ImpressionsWould use this facility again all my things were safe and secure staff was very helpful at all times
JAMES MATTHEWS | Overall ExperienceExcellent service
Barbara Moniz | First ImpressionsVery good
Glen Boutin | Overall ExperienceGreat place to store your stuff. I had left over office equipment and furniture. Sold all in a safe and secure environment. The staff was great!
GLENN JAEGER | Overall ExperienceGood storage and nice clean
Eliane De Faria | Overall ExperienceIt was a pleasure doing business with this company
Sandra Gadsby | Overall ExperienceVery good
Glen Boutin | First ImpressionsOur family relocated which is the only reason after 10 years that we moved out. Joe Santucci is the Manager runs a good outfit. Each of the staff members have been patient and kind.
AMATO POLSELLI | Overall ExperienceVery positive experience. Customer Service representative was polite, professional and courteous. Her name was Amy! I initially had a few concerns and they were quickly resolved. Thanks, Glenn j
GLENN JAEGER | First Impressionsvery helpful and professional service
vincent spencer | Overall ExperienceGreat all around experience! Joe is very friendly and takes time to explain everything.
Ken McEachern | First ImpressionsVery personable and efficient young woman helped me.
Jane Moffett | First ImpressionsThey took care of me.
Jonathan Borglund | First ImpressionsThe gentleman who set up the service for me was kind, informative and very professional. It was such an easy process. The facility is clean and well maintained. Great experience.
Linda Boudria | First ImpressionsThe people behind a desk was very professional explain to me everything the girl behind the death show me where the unit was how to operate the elevator and everything else that was very good at them
Thomas Maloney | First ImpressionsAwesome customer service.
Kenneth Burns | First ImpressionsPleasant St has always been the BEST store very good to see Matt Santos again will be back for sure
William Carnes | Overall ExperienceGreat job in helping decide exactly what I needed
MIKE FACCHIANO | First ImpressionsI am satisfied with the service that I got and would recommend it to anyone who asks.
KEITH MORRIS | Overall ExperienceThe only problem I ever had was sometimes the elevator didn't work
Dawn Mooney | Overall ExperienceYour company she prorate when people move of the the unite early then the end of the mouth
Ryan Costa | Overall ExperienceVery helpful in correcting drop off point. Wirked well with me for stirage unit and couteous
Lucille Clayton | First ImpressionsExcellent staff. Professional and courteous. Facility clean .
Zachary Mahan | First ImpressionsCheryl was very helpful in the office and the facility worked out good for our needs. Tractor trailer accessible!
Summer Dillmore | Overall ExperiencePerson was very helpful
Robert Sampson | First ImpressionsGreat customer service
Netria Haywood | First ImpressionsGood people polite and prompt excellent thank you
David Espino | Overall ExperienceStaff was very helpful and answered all my questions.
marjorie craig | First ImpressionsVery convenient location
jay correia | Overall ExperiencePolite patients good communication I would defently refer others
David Espino | First ImpressionsNa
jay correia | First ImpressionsNo complaints.
CLEMENT BROWN | Overall ExperienceEverything worked just as we would hope for
Veneranda Miozza | Overall ExperienceI was there 4 yrs no problems at all. All stuff was in climate controlled unit. I am handicapped and on a monthly check. And I was informed that a late fee of 22.00. I was told its law now. Really!!!
MIKE MICHAUD | Overall ExperienceThe staff was very friendly, and very helpful. Thank You.
BILLIE J WALKER | Overall ExperienceThis facility was the closest location that had the 26ft uhaul truck I needed. Overall I have rented from this location several times and each time I had issues returning truck & with storage unit
Lindsay Davis | Overall ExperienceVery nice customer service
Delia Murphy | Overall ExperienceI have a gift certificate that U-Haul would not let me get my money back it’s not fair and I’ll never use them again. Also I’ll tell the people I know to never get a gift certificate or use U never
Leeann Winbush | Overall ExperienceGreat place
Lisa Jay Furtado | Overall ExperienceThe staff was very friendly, helpful and efficient. I had not used this location before, so I was a little concerned, but everything went very smoothly. Thanks!
Mary Luzitano | ReservationNo comments
Florentino Correa | Overall ExperienceThe uhual truck I rented on 9/29 was all messed up and I got the wrong size and had to go to a different facility and they were rude about the mistake
arianna dooley | Overall ExperienceLost a unit to arson fire. You have cameras but not monitored. You moved remaining large locker into 2 smaller units, piled stuff on top of stuff. Snowblower on top of dresser added others property .
CAROL AGUIAR | Overall ExperienceThis is an incredible staff and management ! They worked with me through an difficult period in my life. Completely supportive, compassionate, and professional. I recommend this facility it’s team!
JAMES MOORE | Overall ExperienceThe staff are a great people
BRENDA RAMIREZ | Overall ExperienceEl camión en malas condiciones no frenaba se calentaba el storage que reserve no aparecia en sistema y la empleada poco amable y nada profesional.
marimar cortijo marrero | Reservationthe little time I had the unit it was a good experience
Shaun C Santos | Overall ExperienceFor new Storge units it’s a shame that there all infested with roaches and other bugs I was very happy I found them before I put my stuff in there but the employees was nice and helpful
Jerald Brilhante | ReservationWonderful service and friendly employees. I had no problems, but wished they were open a little later on weekdays, since I work long days. Not a deal-breaker by any means.
Jordan Santiago | Overall ExperienceI have dealt with the U Haul in the past and had a great experience and now with something going on in my life i need them back and i am sure i will have the same great experience
Ann Marie Rodrigues | ReservationStaff was rude when you didnt have your payment on time. They were quick to put their lock on your unit but took forever to take it off.
Jenna Devoll | Overall ExperienceIt Was Pretty Expensive For The Unit.
FRANK SILVIA | Overall Experience1st 2 weeks gate was broken.When "fixed" it had taken 30-45 mins of running back and forth 2 gate on 3 consecutive visits.I finally had enough and removed my stuff.The staff was terrible.Unsatisfied!
Daryl Arabian | Overall ExperienceFall River Manager was rude I paid 179$ for a storage for my 2018 Porsche Macan ! 3 attempt 3 difficult days after the new system the remote did not open the gate “ so I paid for locker have no access
SERGIO BARBOSA | Overall Experience