Customer Reviews for U-Haul Moving & Storage at Chambers & I-70

4,310 reviews

15250 E 40th Ave   Denver, CO 80239
(@ I-70, Across from Starbucks)

(303) 371-8941

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(303) 371-8941

15250 E 40th Ave
Denver, CO 80239
(@ I-70, Across from Starbucks)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Maribel Jensen 
Rating:
4.0

The man picking up the boxes was having an issue. He blamed me for his difficulty loading them. The people on the phone were very nice and informative.

Virginia Gibson 
Rating:
5.0

Customer did not leave a comment.

Angelito Savet 
Rating:
5.0

Customer did not leave a comment.

Breanna Russell 
Rating:
1.0

I was charged for extra miles when my contract had the allotted miles because I got a match with Budget. I went through Uhaul because of the good equipment, the dealer that dispatched added the miles on getting authorization from Uhaul corporate. When I checked the truck and the miles were right and there were no charges, When I checked my credit card statement, I was charged almost $1200 Uhaul went back and changed The miles. I will be filing a lawsuit as well as filing a complaint with the proper authorities. I have the receipt zeroed out with the miles and the receipt. This is illegal As well as wrong!!

Ronnie Rager 
Rating:
4.0

I mean the brakes were horrendous and screamed when you used them. They also made a crazy noise if you touched them without the engine on. The power steering. Sounded like it would blow up at any moment. It was clean by U-Haul Standards, which is suffice to say better than a Waffle House in Tennessee at 3AM after a wild Friday night. Average UHaul experience, see you again in a few years when I get bored of this house.

Nicholas Onofrio 
Rating:
5.0

I'll surely rent Uhaul again in the future and recommend to families and friends.

DORIS DIAZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Gay  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Gravelle 
Rating:
5.0

Customer did not leave a comment.

DEBRA BRIGGS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori DiMaio 
Rating:
5.0

Staff was very friendly and great cust Svc.

VANESSA RAMOS 
Rating:
5.0

Customer did not leave a comment.

Jamie Carter 
Rating:
1.0

Customer did not leave a comment.

Rayna Martinez  |  Overall Experience 
Rating:
3.0

1st truck had broken rear gate. 2nd truck could not adjust the drivers side side mirror.

Donna Karr 
Rating:
4.0

It was a nice place to do busiiness.

Antalitah Chandler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAYLENE SWEARNGER 
Rating:
3.0

Truck needed alignment.

Stephanie Kennedy 
Rating:
4.0

I was told I had to have the trailer back by 7pm. I was not told I could return it after hours. It would have been nice and way less stressful if they had just told me that! Ugh!!!

ANTHONY SANTILLANES 
Rating:
5.0

Customer did not leave a comment.

Troy Tinberg 
Rating:
5.0

Customer did not leave a comment.

ROBERT MURPHY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Summer Crowley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shermaine Taylor 
Rating:
5.0

Customer did not leave a comment.

robert flowers  |  First Impressions 
Rating:
1.0

I was burglarized on the property.!

LASHONTAY WILLIAMS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VANESSA ROSARIO 
Rating:
1.0

Customer did not leave a comment.

Luke Johansmeier 
Rating:
5.0

Customer did not leave a comment.

Paul Havercroft 
Rating:
5.0

Customer did not leave a comment.

Ian Kalips 
Rating:
5.0

Customer did not leave a comment.

JOSHUA DEIXLER  |  Overall Experience 
Rating:
4.0

Storage unit was good, however when I rented to Uhaul its wasn't as clean and it smelles like Marijuana

MEIKO BURNETTE 
Rating:
5.0

Customer did not leave a comment.

David Dawson 
Rating:
4.0

Customer did not leave a comment.

Britteny Turman 
Rating:
5.0

Customer did not leave a comment.

Rachel Lambert 
Rating:
5.0

Customer did not leave a comment.

Derek Dallagiacoma 
Rating:
5.0

Customer did not leave a comment.

GLORIA BIKAJELE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rebecca Siegel 
Rating:
5.0

Customer did not leave a comment.

RANDY SCOTH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHANTA KENNON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tyler Galloway 
Rating:
5.0

Customer did not leave a comment.

RASHAD BRUNSON  |  Online Move In 
Rating:
5.0

Todo bien buen servicio

ignacio Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocelyn Chaney 
Rating:
3.0

Would only recommend for its storage. The truck rental was horrible. Literally sounded like it was going to explode or not start and axles sounded like metal on metal and it was dirty inside the cab. Pretty sure it had zero power steering also. No one should be driving that vehicle.

Brandelin Smith 
Rating:
5.0

Customer did not leave a comment.

dennis findley 
Rating:
5.0

Customer did not leave a comment.

JAMES MORASKY 
Rating:
5.0

Customer did not leave a comment.

Burak Karasolak 
Rating:
3.0

I think it’s absolutely ridiculous that i don’t get any money back after an early turn in on a 6 day rental. It was already $80 more expensive than the online price when I reserved it

Austin Goodwin 
Rating:
5.0

The customer service is very very good. The lady that helped me she knew what she was doing..

Ehouabolet Ehoussou Koua 
Rating:
5.0

Customer did not leave a comment.

Katherine Hill 
Rating:
5.0

Customer did not leave a comment.

Jose Garcia Machado 
Rating:
5.0

I was charged for 2 movers and never received a email or phone call. I feel like I was scamed out of $194. I still have not received a response from Uhaul regarding this incident.

Joy Mabry 
Rating:
5.0

Customer did not leave a comment.

Jeremy Snyder 
Rating:
3.0

Customer did not leave a comment.

JAMES MORASKY 
Rating:
5.0

Customer did not leave a comment.

Marcos Magadan 
Rating:
4.0

Todo Estuvo Muy bien el único detalle que cuando Subí al Freeway Se Cayó una Luz y Lo Bueno que La Pude Rescatar fuera de eso Todo Miy Bien!!!

Rodrigo Juanes 
Rating:
5.0

Customer did not leave a comment.

jason simmons 
Rating:
5.0

Customer did not leave a comment.

DONNA SONDELAND 
Rating:
5.0

Customer did not leave a comment.

Aron Tsehaye 
Rating:
5.0

Customer did not leave a comment.

Victor pacheco 
Rating:
5.0

Customer did not leave a comment.

Kathryn Ellis 
Rating:
5.0

Customer did not leave a comment.

Kathryn Ellis 
Rating:
5.0

Customer did not leave a comment.

WILLIAM SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Lanning 
Rating:
5.0

Customer did not leave a comment.

Alunda Riggins 
Rating:
4.0

Trailer was very very dirty. One right next to it all shiny and clean but we got the one that you couldn't tell what color it was.

Rhea Mcafee 
Rating:
3.0

The box truck I rented shook so bad I couldn’t get above 50 mph on the highway. Tried to call the rental location but I got placed on a hold. I hung up after waiting a few minutes. Beyond frustrating

Joseph sorrentino 
Rating:
3.0

The box truck I rented shook so bad I couldn’t get above 50 mph on the highway. Tried to call the rental location but I got placed on a hold. I hung up after waiting a few minutes. Beyond frustrating

Joseph Sorrentino 
Rating:
5.0

The young woman that works the front was extremely helpful and kind. While the whole experience was excellent I feel that she went above and beyond.

Richard VanderVoort 
Rating:
5.0

Customer did not leave a comment.

Dora Chinchilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

reid turner 
Rating:
5.0

Customer did not leave a comment.

cade nagy 
Rating:
5.0

Customer did not leave a comment.

Isai Pinon 
Rating:
5.0

The best customer service, and the best vehicle in my estimation. Supreme. Outstanding. Friendly, easy going service that I will use again, and again. Thank you!.

Donna Norris 
Rating:
5.0

Customer did not leave a comment.

keeland willard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john mustian  |  First Impressions 
Rating:
5.0

The tires pressure read that it was low but the tire looked as if it would burst if anymore air were put into it. However it didn't go flat or cause any other issues.

Mona Patino 
Rating:
4.0

Customer did not leave a comment.

Nicole Mack-Boyce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Derik Morales 
Rating:
5.0

Customer did not leave a comment.

Kyajahnay Seals-Cazenave 
Rating:
5.0

Add more staff during busy times. To help with wait times, announce or post online options while waiting online to help minimize wait time.

SUZETTE DAVIS 
Rating:
5.0

Customer did not leave a comment.

Mathew Smith 
Rating:
5.0

Customer did not leave a comment.

Francisco Nava 
Rating:
5.0

Customer did not leave a comment.

Brandon Newman 
Rating:
5.0

Customer did not leave a comment.

Isaac Dillon 
Rating:
5.0

Excelente

Raul Villasenor 
Rating:
4.0

Customer did not leave a comment.

James Davis 
Rating:
5.0

Noting at this time.

Marc Robson 
Rating:
5.0

Customer did not leave a comment.

Kyle Holechej 
Rating:
5.0

N/A

Zoko Tape 
Rating:
3.0

The Van was so dirty, also when I pick it up the fuel tank was 2/3 of fuel and when I returned the Uhaul van I Ieave it with a FULL fuel tank, but the final receipt said the it was 1/9 of fuel, I had to chat with a customer service to address the issue.

Adan Gomez Mora 
Rating:
5.0

Great customer service

Salvador Ouedraogo 
Rating:
3.0

I actually called the customer care line and gave my complaint. And waiting for a callback on reference 4588429, I was told 1-3 days for a follow up but it has been more than 3 days now.

Veronica Carr 
Rating:
5.0

Please go to this location if you ever need a U-Haul. Best costumer service I would like to recognize the lady at the counter working on 12/21/2023 at 4:20 pm that helped me. She was really helpful, answered my questions, made my experience amazing and easy thank you!

Jennifer Jimenez 
Rating:
5.0

Customer did not leave a comment.

Spaulding Goetze 
Rating:
1.0

Customer did not leave a comment.

Kenneth Iversen 
Rating:
5.0

no issues-good rental of car trailer

Edward Johnson 
Rating:
5.0

Nice customer service provided.

HAYATULLAH AMARKHIL 
Rating:
3.0

The 3/4 gas thing is not the most preferable method in my opinion. Hard to judge and feels like we spend more money doing that instead of full tank.

Faaolataga Faanunu 
Rating:
5.0

Customer did not leave a comment.

Jimmy Hussion 
Rating:
5.0

I have been doing business with this establishment for over 10 years and have always been treated with excellent customer service.

Brigitte Behi 
Rating:
5.0

Customer did not leave a comment.

Edder Infante 
Rating:
4.0

Customer did not leave a comment.

Eric Pruitt 
Rating:
5.0

Customer did not leave a comment.

annetta wright  |  Overall Experience 
Rating:
1.0

Absolutely terrible customer service!

William Marinelli 
Rating:
5.0

Quick and easy return

Barry Cunningham 
Rating:
5.0

Customer did not leave a comment.

James Baker 
Rating:
3.0

be more proactive and engaging for customers.

tatiana guy 
Rating:
3.0

Customer did not leave a comment.

Tamara Kizer 
Rating:
5.0

Customer did not leave a comment.

Stephen Egana  
Rating:
4.0

Customer did not leave a comment.

Shataeah Kelly 
Rating:
1.0

Horrible experience. Person at the front desk is rude. Was texting on her personal phone while I was waiting to finish up rental paperwork. She also said it’s ok to bring the trailer back at 7:00 am next day, I brought it back and she charged me for the second day. She never said hello or good bye to me and other customers.

Roman Motsyuk 
Rating:
5.0

Customer did not leave a comment.

BRENDA JACKSON-RICKETTS 
Rating:
5.0

Good service location

Ephriem Umema 
Rating:
5.0

My personal experience at this location, is everyone there very knowledgeable and friendly and the equipment is in good condition.

DENNIS PENA 
Rating:
5.0

Lorenzo is a pleasure, very helpful and nice.

Zoe KELLEY  |  Overall Experience 
Rating:
4.0

The graphic on truck was peeling or missing so had to mark that damage so I wouldn’t be penalized.

Brenna Kempton 
Rating:
5.0

Thank you so much for all the help with the trailer and truck.

Michael Penneman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lydell kent  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laneice Mccrady 
Rating:
3.0

Customer did not leave a comment.

Daniel Fordiani 
Rating:
5.0

The service was top notch and I was very pleased with the service

ROBIN DAVIS  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

EMELIN AGUIRRE MEJIA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mark Eberhart 
Rating:
2.0

Customer did not leave a comment.

Emelin Aguirre 
Rating:
2.0

I was charged for mileage i did not even drive. I was told i would be refunded the difference, and that has not happened. I went to the location to drop it off and was told to just give the service man my key, im not sure if this is standard procedure however i feel like more should have been done to ensure that i would be refunded the amount i was told from the miles i did not use. i drove 21 miles and was still charged for 50 miles.

Darius Duncan 
Rating:
4.0

Customer did not leave a comment.

nicholas robinson  |  First Impressions 
Rating:
3.0

Instructions to return car rental was confusing and also check out instruction was not clearly explained. Had to get repeat clarification because everything was not explained up front.

Jimmie McIntosh  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KELLY RODGERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Della Mccullough   |  Overall Experience 
Rating:
5.0

Everything I needed, this storage facility was able to accommodate and deliver

joshuah Blea  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gaelynn Mcgregor  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mabel Arceneaux  |  Overall Experience 
Rating:
5.0

Management & personnel has major concerns? I have written to corporate twice about this issue but since no action has been taken! I decided to move out! Thanks again for allowing me to utilize your space!

Jesse Turner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shira Sneed  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

SHANTELL SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Rodriguez  |  Overall Experience 
Rating:
5.0

They are always friendly and helpful.

JENNIFER VUKOTICH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tevin Chambers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yolanda Evans  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria Miller  |  Overall Experience 
Rating:
5.0

One of your employee who drives a purple truck, tail gated me all the way to the u haul storage one day. I almost was going to curse her out in front of all the employees. But god don’t like that. But the next time she does it to the wrong person they might hurt her at her job, or damage her vehicles. Other than that excellent place. And I promise you I’m not lying. She was probably late to work or something

MICHAEL POTTS  |  Overall Experience 
Rating:
5.0

Lorenzo and his staff are awesome.Very understanding and I thank them for everything with the stress of moving and trying to get settled.I would definitely recommend them for all you moving needs from storages to truck rentals.

Delicia Pendarvis  |  Overall Experience 
Rating:
3.0

I have had this storage since 2017 and I don’t like the fact that you kept going up on the price every six months to a year and when I moved out I left a chair that was in good condition and was threatened to be charged for leaving trash AFTER I was packed up and had no where to put the chair. The customer service wasn’t the worst but it wasn’t the best. I would not recommend Uhaul to anyone because it is way more expensive than all of the new storage places popping up and they are not changing prices after a year.

Lorena Lewis  |  Overall Experience 
Rating:
1.0

You are thieves

Mary Ann Shockley   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BREONA GRIGSBY  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KENYETTA CORBIN  |  Overall Experience 
Rating:
5.0

Thank you so much, Great job guys!!!!

Galina Volkova  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Tina Bianchini  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MICHAEL WINEGAR   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY TILLMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

zaira ruiz  |  Overall Experience 
Rating:
5.0

Extremely pleased with my experience and the young woman who helped me. She made what is normally a stressful time in live very easy. Your location is very convenient and I will keep you on my list of favourites for future needs.

Lori Pobuta  |  Overall Experience 
Rating:
5.0

I really appreciated the courtesy that I got when coming in to pay my bill from the agents on staff.

Marlin Stevens  |  Overall Experience 
Rating:
5.0

Very professional! Thank you very much!

sergio lopez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kathleen kozlovic  |  First Impressions 
Rating:
5.0

Good place

Elias Andrade Moreno  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Taoridi Onanuga  |  Overall Experience 
Rating:
5.0

I am extremely impressed with the young woman who helped me with my storage unit. She calmed my moving anxiety was very informative, friendly, polite and professional.

Lori Pobuta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shametha Henderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHANNON SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Horton  |  First Impressions 
Rating:
5.0

Thank you to each and everyone of you guys that work or have worked at this Uhaul location… Every employee that I had any interaction with was at all times helpful…. No matter my issue and thru the years of renting here, there were MANY!! I was almost sad to be packing out of there and making my final trip to Texas with the last of my belongings… Again I appreciate everyone there… you guys made my life easier by just being so cool, respectful and understanding!!!

Lana Sigholz  |  Overall Experience 
Rating:
5.0

The inside of the unit was a bit hard to see in if it was dark out but other than that we had a great experience.

Casey Spencer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MISCHA scott  |  Overall Experience 
Rating:
1.0

Charged for a full month rent for 5 days of storage.

Damian Adams  |  Overall Experience 
Rating:
5.0

I heard nothing but bad things about I haul. But I needed immediate assistance and U-haul provided me all the resources needed for a successful move. I also was grateful for the discounts🥰

CORBY HUDSON-LAWAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Gutierrez  |  First Impressions 
Rating:
5.0

The Manager Lorenzo Escalante and his Team Members were always ready to serve all my needs. Keep up the GREAT work!

D'Queen Agape  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LIZET CARDONA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marsha Moreno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joshua hake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Reed  |  Overall Experience 
Rating:
5.0

Very clean and safe, I had this storage unit for over 5 years with no issues thank you

GLORIA NEBAREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH HUDSON  |  Overall Experience 
Rating:
5.0

The customer carts topped the experience off

Donniece Newby  |  First Impressions 
Rating:
4.0

Originally very affordable. However, the rise in rent over the last 18 months was reason for moving out.

Robert Cruz  |  Overall Experience 
Rating:
5.0

There has never been a better team of individuals to work with! I'm grateful for this team and all of their support through one of the hardest times in my life!

Stephanie Shearer  |  Overall Experience 
Rating:
5.0

They were very helpful in my time of need. I truly appreciate all of them.

Letina Foster  |  First Impressions 
Rating:
5.0

Everything and everyone from reservation to drop off point and storage was excellent.

Ellisa Harris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Keith Reed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MORALES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joel hunt  |  Overall Experience 
Rating:
5.0

In and out no hold ups.

CHAD MAMOLO  |  First Impressions 
Rating:
2.0

Employees were very rude and unwilling to help with questions asked, and used profanity towards myself and my nephew to embarrass us in front of other customers. I would give my stuff away for free before I would ever use the U-Haul at this location ever again. Very poorly run, and uncoroportive

GEORGE ELLINGTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler Sandusky  |  Overall Experience 
Rating:
5.0

Lorenzo is a major asset to your entity. Always transparent about rules and regulations and never once disrespectful, Even when I witnessed a hostile customer Lorenzo defused the situation and everybody walked away with a smile. Between Brijida and Lorenzo U-haul should be honored to have them two on the team. They both went above and beyond standard measure. Something you don't see to often ever since the pandemic. Thanks Max

MAX LOPEZ  |  Overall Experience 
Rating:
3.0

On the outside of the storage it is well lit but on the inside of the storage you have to have a flashlight to find your things and it's pretty dark in there. There's no plugs overall. Everything else was fine

Barbara Smith  |  Overall Experience 
Rating:
5.0

Saul was amazing! Helped so much and took his time! Thank you

Yasmine Elmouakkit  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Seth Tolmich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chawana Woods  |  First Impressions 
Rating:
5.0

Great customer service and friendly employees😊

Andre Shoeboot Oliver  |  Overall Experience 
Rating:
5.0

It is like hitting the easy button! Easy to load the storage ubit from the truck. Staff were kind and helpful!

Merrie Noell Bagwell  |  Overall Experience 
Rating:
5.0

I had a great experience and the young lady who helped me was very patient and helpful! Thanks again.

virginia valenzuela  |  First Impressions 
Rating:
5.0

Everyone was very helpful and friendly!

Robert Glenn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephanie salais  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Queana Maher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TRANAE SMITH  |  Overall Experience 
Rating:
4.0

Friendly helpful but otherwise kinda confusing

Jaden Rodgers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STACEY HILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cortney Towns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC DAVENPORT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Rylander  |  Overall Experience 
Rating:
3.0

Some of the instructions about how to access the building were not so clear. Maybe have someone walk new people over to show them how to gain access. The guy at the front kept asking us if we were "checked in" after our key card wouldn't work. But he never explained what that actually meant. We had no idea we had to scan the card on the right side of the building then scan on the left to open the doors. Kinda frustrating.

Rebekah Santos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES CASHON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hayes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Rebecca Burns  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrie Mayfield   |  First Impressions 
Rating:
3.0

Lazy kids that play to much I'm world where it's not time for that Goofball lane

Danny Dillard  |  Overall Experience 
Rating:
1.0

Access code provided did not work. Drove across the country for a move and we were locked out of the building. Another group arrived and had the same issue. After hours number for manager is disconnected. Site is littered with trash and sketchy people wandering around the building. Trying to speak with local store on the phone is nearly impossible. I'm told that when they are too busy, calls are forwarded to central line. When I call the cell number that is listed for manager, it is disconnected. When I ask for an email for local store, I am told that it is not possible to provide one. When I ask for a return phone call, I do not receive one. When I go to uhaul.com chat, no one responds on the other end. Any suggestions on how to speak with local location on the phone?

Casey Callanan  |  Online Move In 
Rating:
1.0

Checked in online and got access code to the building as well as a locker number, but once we arrived after traveling across the country, after office hours on Sunday evening, the access code DID NOT work. So we then paid for a second locker online and checked in online again, and again we received a locker # and an access code to the building - and that one again DID NOT work! We called U haul customer service and after 40 mins on hold, they could not help us, we tried reaching the facility manager as his number was listed as an emergency number “reach out after hours for emergency” and his number was disconnected. We got into a building because other customers let us in, as we were standing there at 7pm with a trailer full of stuff to store. We accessed our lockers we paid for, alarm went off every single time we opened it, but nobody showed up to check in on it (not even once)! Some other people showed up with access code too and it did not work for them either.. If you can’t provide storage services, then don’t do it and stick to hauling.. we are moving out within the next few weeks and taking our business and money elsewhere. Thank you!

Edita Vaitkeviciute  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jade Marshall  |  Overall Experience 
Rating:
2.0

From the initial point of contact with this location and it’s technical errors of payments not being set up correctly. To be treated like crap just to throw away two items. At the end of the rental i was accused that I could be shutting out another person rental. It that were to happen. They would of have to have access to the building, access to the lock, then storage container was verified by employee. If all of these steps were done then how could o close out another person unit? Given the fact the system showed I’ve been to two other U-Haul locations that day. One including the rental truck used.

Sheé Hewlett  |  Overall Experience 
Rating:
5.0

Thank you for everything the only thing I moved for is my income as Senor $250.00 became to be to much I lost my job .but thank you any way for your kindness GOD ESS YOU ALL PASTOR MYRA PENNSMITH

Myra Penn  |  Overall Experience 
Rating:
5.0

Lorenzo una gran persona. Excelente servicio su atención muy buena.

ABEL DELGADO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shawn Aguirre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyrone Cobb  |  Overall Experience 
Rating:
5.0

N/A

max Mpoyi  |  First Impressions 
Rating:
1.0

Staff was very rude iam very disappointed that they where that rude all the afternoon staff on 9/10/2022 pm shift horrible experience

Heidi Holland  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Catherin Redding  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heidi Trautner  |  First Impressions 
Rating:
5.0

Customer service and facility were great at both locations. My problem was the truck I drove from Bryan Texas to Denver Colorado was the raggedy truck I’ve ever drove I called about the trailer tire , I even called about the check engine light being on and it was leaking fluid but they told me to drive it anyways. It kinda hurt but me and my family made it safely and was greeted with a smile.

LEEATRICE TURNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jade Marshall  |  First Impressions 
Rating:
5.0

I am in a tragic situation the staff may not be perfect but they try and care and address issues thank you for working g with me

LANIECE DYSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Wake  |  Overall Experience 
Rating:
5.0

Great service all the way around;!

Stephanie Shearer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dara Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sierra marie Dominguez   |  Overall Experience 
Rating:
1.0

The young black guy really needs to learn customer service and etiquette very rude doesn't want to address the customers when you walk in the store.

Jasmine Lewis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

meka hampton  |  Overall Experience 
Rating:
3.0

Reaching the office via phone was not possible ffor 2 business days, and no message option was allowed despite the recording stating there was. Unit Doors are flimsy and pricing is a llittle on the high side. I bought a code lock, but was still charged for a key lock that I never received.

JAMES DOUGLAS  |  Overall Experience 
Rating:
5.0

Fantastic customer service

Gillian Campbell  |  First Impressions 
Rating:
4.0

Very friendly staff, would do buisness again.

EDWARD BURKE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Casey Moss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sergio Carrazco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Choicey Sylvester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerardo Valencia  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cheryl kelly  |  Overall Experience 
Rating:
5.0

I came on some really hard times and the staff at this facility helped and guided me and my family work out a solution to my moving dilemma.

NATHANIEL ROSTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Maxwell  |  Overall Experience 
Rating:
5.0

Great service

Tyrone Cobb  |  First Impressions 
Rating:
5.0

Thank you so much

Passion Hodge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Sutherland  |  Online Move In 
Rating:
3.0

How one trailer rental could go so bad I don't want to talk about it

james collins   |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Richard Boykin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Suthers  |  First Impressions 
Rating:
5.0

UHAUL Chambers Road had been very responsive, helpful, professional, and courteous. Woyld always recommend UHAUL Chambers Road. Riaf

Suzette Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Ioane  |  Overall Experience 
Rating:
4.0

WHY DO I HAVE TO ANSWER ALL THE QUESTIONS? i don't have an answer for all your questions. I only answered all of them so I could finish with this ridiculousness. The only reason I'm getting this request now is because I finally added this storage unit to my online account. I've had this particular unit for over 9 months (I didn't just "move in") and have a unit in Gilbert AZ also. I don't understand why companies are sooooo..... concerned about their customer service after services are rendered. The customer service starts at the door. I've been using U-Haul for DECADES, literally; both storage units and trucks. Why are you so interested in my opinion now? you haven't been for the last 26 years.

Rebecca Burns  |  First Impressions 
Rating:
4.0

Andrea was amazing to work with. Compassionate, and professional. More employees needed with her strengths.

Leah Patterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leonard Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Acosta Tijerina  |  Overall Experience 
Rating:
5.0

Very easy to get started, the person assisting me was very helpful and nice.

Jermoil Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ezekiel Kay  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Josie Stiles  |  First Impressions 
Rating:
1.0

When I called to make the reservation I was told if it was not local my first month would be free. When I arrive I was charged. When I asked the manager to review the tape of the call he wouldn’t and he charged me. The prerecorded message says something to the fact “this call the be monitored and recorded to keep us honest”. That’s a lie. Andrea has great great customer service and she’s the only reason I’ve continued to use this place

LATOYA MCKINNEY  |  First Impressions 
Rating:
1.0

The evening staff was very very rude to me, I was given 24 hours to move my things out, every time I left to move my things to another storage the would put a lock on it,causing me to take time away to go find someone to take it off, they told me that I couldn't keep my things inside, that everything had to be out of the building and on the dock, I will not reccomend them to anyone

FELECIA ROSELEY  |  Overall Experience 
Rating:
5.0

N/A

Brion Jefferson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanika JONES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Simms  |  Overall Experience 
Rating:
5.0

Rob, Monse and Saul were all excellent in helping me with my needs... Outstanding and Satisfing Serve that I received...

JOSE LOPEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Perez-Grendell   |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BRYAN LEWIS  |  Overall Experience 
Rating:
5.0

Very helpful staff. Convenient to my location.

ROGER CULBERTSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robin cline  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isela Diaz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Savana-Bruce Patchen-Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNA PORTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VERGIA COTTON  |  Overall Experience 
Rating:
5.0

I would definitely rent here again. I always felt super secure and didn’t have to worry a out my belongings. Appreciated the well maintained facility.

Heather Bergman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lois McAlister  |  First Impressions 
Rating:
5.0

I thank you for working with me ,

Myra Penn  |  First Impressions 
Rating:
5.0

Everyone there was wonderful. The prior manager Mr Hernandez was great. The manager on board now Mr. Lorenzo love him to death. I would come back and rent from him any time. Thank you for your services and dealing with me all these years.

DEBBIE GIVENS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALBERT AREBALO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VERGIA COTTON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FELECIA ROSELEY  |  First Impressions 
Rating:
5.0

Very knowledgeable staff

Nancy Sanchez  |  Overall Experience 
Rating:
4.0

Pretty solid! Nice people

Matthew Schreiber  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ruby Guyton  |  Overall Experience 
Rating:
2.0

The spaces were smaller than I thought they would be the 10 x10 was shown as a two to three-bedroom apartment which I definitely don't think it is so I felt kind of ripped off by the prices and what you actually got. We were told right Away about waiting and we were informed we couldn't wait in our unit where it was much cooler they told us we couldn't be on property waiting for our house hold goods that said they would kick us out that we had to be moving we said we are and the gentleman said we couldn't do it there idk whats going on at this location but they seemed to think we wanted to like be homeless in a storage unit ok whatever just saying rudeness and assumption are the mother of law suits ....

Martin Vasquez  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jacinda McKelvin  |  First Impressions 
Rating:
5.0

Very smooth process from setting up space to unloading in facility.

James Weber  |  First Impressions 
Rating:
5.0

The assistant manager Alberto(?) was amazing...the only issue is I paid for a lock and you did not have any? Not a big deal...I get you run out of things...but locks? At a storage facility? That requires that particular type? So had to waste time going to Home depot and spending more....but other than that small issue everything was awesome....great run business!! Sam Defabbo

Sam DeFabbo  |  First Impressions 
Rating:
5.0

The facility was clean and the staff was extremely accommodating. Thank you guys!

RENEE PATILLA  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Mander Phillips  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA MCCLELLAND  |  First Impressions 
Rating:
5.0

Honorable Service honorable employees

SHELDON WALLACE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mialey Drais  |  Overall Experience 
Rating:
5.0

Very clean facility.

Christopher Kraft  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andrew Spears  |  First Impressions 
Rating:
4.0

.

Laurie Richard  |  First Impressions 
Rating:
5.0

Excellent customer service and staff. Very helpful and made everything easy.

Chad Spencer  |  Overall Experience 
Rating:
5.0

It felt good to walk in the storage and smell nothing but clean and freshness, every time.

Suzette Davis  |  Overall Experience 
Rating:
4.0

The majority of the staff was Amazing, but there was one young lady that needs training on how to be a customer service rep. She is very much lacking in this department.

LEE UTSEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DENNIS MCINERNEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shawn Gerrette  |  Overall Experience 
Rating:
4.0

This staff had to fix the mistakes from another location

SHEILA HUGHES  |  First Impressions 
Rating:
5.0

Great facility and staff.

Ed Stair  |  Overall Experience 
Rating:
5.0

The technicians were extremely courteous. They looked out for our needs given the fact we had to drive cross-country. We were also apprised of a another load coming our way which would knock off at least $600 off of our bill. U-Haul is very inclined to customer needs.

JONI ALLEN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Natalie Yslas  |  Overall Experience 
Rating:
5.0

There were some occasions during the 3 years that I rented my unit when I needed extra time to make the payment and the customer service staff always accommodated me. I am so grateful for their understanding!

Alejandro Muhammad  |  Overall Experience 
Rating:
5.0

I was not able to use the online checkout because of the placement of the number on the unit. The front office staff were very helpful.

Kirstin Stone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Murphy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID MC INTYRE  |  First Impressions 
Rating:
1.0

The company policy to charge tenants for a full month of service even if the tenant is not staying for the full month is nothing less then legal theft from people who in most cases are already struggling. You can best believe I will not be using your services again and will definitely tell anyone who ask about my experience.

SHANE ROBINSON  |  Overall Experience 
Rating:
5.0

The Staff Was Wonderful,I will always recommend people and will use them again

cheryl lucas  |  Overall Experience 
Rating:
2.0

Started out awesome, the man helping me was super helpful. Then about halfway through unloading the uhaul trailer we were getting pushed to finish up faster to get the trailer to another person. I still had over 2 days on the rental and it was not supposed to be handed in that day. They did not give us a choice to keep it for another load for the following day and gave the trailer I rented away before my time was up.

Madilyn Slocomb  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Karrie mckay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY MARTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL REDD  |  Overall Experience 
Rating:
5.0

Good service

Toni OConnell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy Diaz Vazquez  |  First Impressions 
Rating:
4.0

Thank you

sonya johnson  |  First Impressions 
Rating:
5.0

U-Haul staff are very helpful and kind. I always have a good experience!

Kirstin Stone  |  First Impressions 
Rating:
5.0

Very helpful and thorough staff.

Jason Fisk  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Williams Brown  |  Overall Experience 
Rating:
5.0

I'm very impressed with the upkeep of my unit and the Manager at the loaction. Thank you...

Jamie Rockhold  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie Yslas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DORTHY HOLT  |  Overall Experience 
Rating:
4.0

Everything is good except I have no receipt for: FEBRUARY 15 2021 - amount= $161.87 - I need that receipt

CRAIG FORDNEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfonso Flores  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Heather Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus Varela-Marquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Smith  |  First Impressions 
Rating:
5.0

This Chambers road location is TOP NOTCH!!! Clean, helpful staff, easy to use facility, great location. I will be recommending this location to everyone I know in the area. Thank you for making an important part of my move seamless! Other locations should use this facility as an example of how to run a U-haul.

Jeffrey Thyng  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Crystal Pender  |  Overall Experience 
Rating:
5.0

This chamber rd. Location has the BEST staff and service. I've been to over a dozen locations across the country and this one is y far the best set-up and service. The storage facility is so clean and secure.

Jeff Thyng  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Bradley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lafern Brooks  |  Overall Experience 
Rating:
5.0

The storage facility at this location was very well in every aspect. I will recommend location to any one I know who might be looking for storage. Thank you for keeping my personal l belongs safe and for the the staff who always treated me with respect sincerely Sandra Manlove

Sandra Manlove  |  Overall Experience 
Rating:
3.0

You have an employee that does NOT wear a mask when the signs at your counter states masks are mandatory, doesn’t seem right. Grounds for termination I believe. You should post signs at the loading dock, for trucks ONLY. This past Saturday and Sunday there were cars parked in the loading dock area, and NOT using the side parking spots. Thank You for providing a secure and climate controlled environment.

DALE PEDERSEN  |  Overall Experience 
Rating:
3.0

The facilities were good but I was a week late with a payment and you sort of freaked out sending emails and snail mails.

GARRY THOMAS  |  Overall Experience 
Rating:
4.0

Price was little too high. Found another place that saved me $60 a month

Robert Tangonan  |  Overall Experience 
Rating:
3.0

Rate increases were constant, An offer of a flat rate was stated several years ago when I first moved into the facility, however my rental fees kept increasing, and I was informed the flat rate fee would not be applied, this wasn't a good experience

DENISE LEADON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Leigh Austin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Cooks  |  Overall Experience 
Rating:
5.0

Very professional staff and the facility is secure. Our needs were always met.

NATHANIEL FISHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melinda burke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA GARCIA  |  First Impressions 
Rating:
4.0

Great place the rest room nicely cleaned, the whole storage area was very clean and safe. The staff was very friendly and helpful. Thank you I-70 u haul u Rock 🎸.

Calvin Coley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Jirasek  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Alsleben  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa Shannon  |  First Impressions 
Rating:
2.0

I was charged late fees despite using autopay. The security card and code for disabling the alarm when accessing my unit never worked

MICHAEL DUNN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janet Wilson  |  Overall Experience 
Rating:
5.0

We got into a bind first day at the uhaul 40th and chambers.The uhaul storage had a power outage due to thunder storm.our storage unit was on the second floor which we needed to use a elevator.we needed to be driving to kansas that day.so with there phones they changed storage units for level one and we were able to offload the truck.what was turning into a nitemare turned out awsome.ive worked in the customer service industry for a major airline for 30 years.ive seen simalar.But this tops them all.This crew were curtious,helpful and very understanding. Thankyou so much for the great service Ken & Kay Labau

KENNETH LABAU  |  Overall Experience 
Rating:
4.0

I do think prices are a little high.

Angelo Centeno  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rolando Galvan  |  Overall Experience 
Rating:
5.0

Prince was super helpful, patient, kind which helped a difficult moving day.

Shalanda Juniel  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Mares  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessie Young  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carmen Carr  |  Overall Experience 
Rating:
5.0

a great place to leave your stuff and feel safe doing it

Bridget Broomfield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Shearer  |  Overall Experience 
Rating:
5.0

Always clean! The staff were always helpful when i needed anything.

Katherine Land  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mona juarez  |  Overall Experience 
Rating:
5.0

Everyone who helped me, from the assistant manager to lorenzo, were all extremely knowledgeable and helpful, and made the experience stress free for me. Thanks all!

Duncan Maxwell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennilee Gray  |  Overall Experience 
Rating:
2.0

Uhauls email had me at a location in aurora. Got to the location. And employee tells us the trailer is 8.3 miles away at another uhaul. No email. No call. No text. Thanks uhaul

CRYSTAL LEE  |  Overall Experience 
Rating:
2.0

Very bad experience. The staff lies and they are not consistent. You can reach out to me for further details. It was a horrible service and experience.

Godwin Nnaji  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ramon Ibarra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Libby Martinez  |  Overall Experience 
Rating:
5.0

The staff was very helpful whether in person or on the phone.

Sharon Cochran  |  Overall Experience 
Rating:
5.0

Price goes up at corporate, no loyalty to long term customer

DYLAN BOYD  |  Overall Experience 
Rating:
5.0

I had "A LOT" of last minute needs and they met them all with no problem. I hope this runs as smooth next time as well. THANK U!!

Tanza Adams  |  First Impressions 
Rating:
4.0

I have used your facility for about 2 years I only had two issues . 1 May key card wouldn't work. computer problems. 2.After renting for year new management came and made me buy another u-haul lock

angela lindon  |  Overall Experience 
Rating:
5.0

Easy and fast.

candice smith  |  First Impressions 
Rating:
5.0

They’re super helpful!

Mele Lavaka  |  Overall Experience 
Rating:
5.0

I had a great experience at this u- haul location . Always a friendly and ready to help service . Thank you !

Evelia Pacheco  |  Overall Experience 
Rating:
4.0

Only because Robert Estrada was there to help with the end process.. He is a very hard worker ..I saw him help other over and above what was recommended.Valuable Team player.He Deserves highest raise

Keawona Simmons  |  Overall Experience 
Rating:
5.0

It was great

Torrese Gill  |  Overall Experience 
Rating:
5.0

This facility exceeded all needs and expectations

Ashleigh Enriquez  |  Overall Experience 
Rating:
5.0

Customer service is excellent, I did a one-way rental, both offices were amazing! I even had one flat tire on my trailer & Road Side was beyond my expectation.

Max Funes  |  First Impressions 
Rating:
4.0

Customer service good. Trucks good

Orane Brown  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful.

Mike Salem  |  Overall Experience 
Rating:
4.0

I always use this particular location and I've never been disappointed with the service. In addition, the exceptional customer service from the General Manager Lorenzo was very helpful and caring.

Yvonne Williams  |  Overall Experience 
Rating:
5.0

Thank you all you guys and your service

Carla De Chavez  |  Overall Experience 
Rating:
3.0

some of the people who work here are a bit "off" putting. asked to use one of the lift things to move my tiny Uhaul trailr to position it correct near the loading doc and was denied i had to lift it

Ronald Girard  |  Overall Experience 
Rating:
5.0

Everyone was very helpful and professional. Thank you Selinda Salem

Mike Salem  |  First Impressions 
Rating:
5.0

Staff is friendly and the free 1 month rental of the storage unit for renting the 26' truck was a great surprise. I'll definitely use Uhaul again!!!

Lakiya Nevins  |  First Impressions 
Rating:
5.0

Great staff

cynthia mantley  |  Overall Experience 
Rating:
5.0

They where very helpful and nice. Great service

Tiffany BOGANS  |  First Impressions 
Rating:
5.0

All the staff you had on hand 6/30/2019 were great !! Helpful & knowledgeable.. good job guys

Vanessa Cannon  |  First Impressions 
Rating:
4.0

None

Jeffrey Shelton  |  Overall Experience 
Rating:
4.0

This location was awesome, all the staff was beyond helpful and kind.

Victoria De La Riva  |  Overall Experience 
Rating:
5.0

Fast, clean, comprehensive service. It makes me wonder why I don't move myself more often!

Joshua Hendrickson  |  First Impressions 
Rating:
4.0

The staff were very helpful! I always want the wait time to be a little less than it is.

Christine Olyer  |  Overall Experience 
Rating:
5.0

Thank you for your service love it :)

Jovony Ramirez  |  Overall Experience 
Rating:
5.0

Great work

Bernardo Sias  |  Overall Experience 
Rating:
5.0

This storage facility is the cleanest I have ever been in. Staff was very friendly and helpful.

Anthony Messink  |  Overall Experience 
Rating:
5.0

Very quick service to get the storage unit I needed.

Anthony Messink  |  First Impressions 
Rating:
5.0

Very helpful

DENNIS MCINERNEY  |  Overall Experience 
Rating:
5.0

Great service. Very friendly.

Chris Lanotte  |  First Impressions 
Rating:
4.0

Your service representatives were very nice and helpful, There was an incident with the storage unit but they resolved it quickly. The overnight/self return was a bit confusing though....

Carmen Carr  |  First Impressions 
Rating:
3.0

Low paid un trained as always folks

CODY OSBORNE  |  First Impressions 
Rating:
5.0

So helpful and I appreciate it!

Christine Olyer  |  First Impressions 
Rating:
5.0

Extremely clean and very friendly.

GAIL THOMPSON  |  Overall Experience 
Rating:
5.0

Na

ERIC TRUJIO  |  Overall Experience 
Rating:
5.0

Courteous service and great service.

Jayne Johnson  |  First Impressions 
Rating:
5.0

Very nice place.

Nikolas Herr  |  Overall Experience 
Rating:
5.0

Great service, great place.

Natika Rhodes  |  Overall Experience 
Rating:
1.0

I didn’t get the service I deserve for paying $160 a month. All the people working there were too much on their cellphone and not friendly at all.

Zufan Tilahun  |  Overall Experience 
Rating:
4.0

Thanks

Carol Quaye  |  Overall Experience 
Rating:
5.0

This is a good storage facility.

JC O'Neill  |  Overall Experience 
Rating:
5.0

The staff and managers are always informative and helpful and kind!

ANGELIQUE SEARUGGS  |  Overall Experience 
Rating:
5.0

It was great

Dwight Stoppel  |  Overall Experience 
Rating:
5.0

.

Lisa Duvall  |  Overall Experience 
Rating:
4.0

Great place. The card reader never worked so my alarm went off all the time but, it was still a great place.

MYIESHA CONTRERAS  |  Overall Experience 
Rating:
4.0

Employees were friendly & helpful.

Justin Wilson  |  Overall Experience 
Rating:
1.0

I got the trailer with a low tire and it lost more air so i called uhaul and they sent out guys who got oil all over my driveway and i had to clean it and lost a day on my trip an tire still lost air.

tyler davis  |  Reservation 
Rating:
5.0

I had my storage for over 5 years and I never had a problem with my belongings being destroyed. I had another storage before where all my belongings were destroyed within 3 months. Thank you.

JANICE SNEED  |  Overall Experience 
Rating:
2.0

Lock was not secure. Anyone could get in at any time. They give you the run around and have you running around through the building like a chicken with its head cut off. Young aged staff are rude!

Ieisha Rodriguez  |  Overall Experience 
Rating:
5.0

Very happy and friendly staff

Christopher Widener  |  Overall Experience 
Rating:
3.0

I had to wait too long for service. Two employees working with one customer outside of myself in the office. One employee had to be told to come in to assist me by the other employee.

DELANO HORACE  |  Overall Experience 
Rating:
5.0

Our service in n.y and also in Colo with the haul and getting the storage and all the help was BEYOND AMAZING

Sandra White  |  Reservation 
Rating:
5.0

Very organized. Appreciate email updates.

ANNELISE DAWSON  |  Overall Experience 
Rating:
1.0

I payed for 24 hr access and didn't get it, had the leave the Uhaul on your property until the next day, had to leave work very early and find people to help me. It was very inconvenient.

Joylynn Gallegos  |  Reservation 
Rating:
5.0

No complaints everything was great thank you so much for the service .

SERGIO VILLARREAL  |  Overall Experience 
Rating:
1.0

Was told I qualified for a free month of storage but when I went to claim the storage unit I was told it's policy that I must rent a second month to receive the first free month. Poor customer service

Daniel Maynard  |  Reservation 
Rating:
5.0

It was great

rebecca perez  |  Overall Experience 
Rating:
2.0

I felt that I was being told different things from the staff and being charged every time I came in there. I lost my key. Very bad experience

Laculia Farr  |  Overall Experience 
Rating:
4.0

Needs more accessible carts available by storage door entrance

Tamra Goldsmith  |  Overall Experience 
Rating:
5.0

Thanks

Jimmie Reed  |  Overall Experience 
Rating:
4.0

The only issue is that the bathroom was never cleaned by your housekeeping staff and there were never any paper towels in there as well. Was happy for TP and soap.

PATRICIA ARMSTRONG  |  Overall Experience 
Rating:
3.0

Making people pay for another month when they won’t be there is robbing people. My place was ready on the 1st and I had to move my belongings out of the storage two days before to avoid paying

Kaine Griffin  |  Overall Experience 
Rating:
4.0

Very helpful. Responded to any concerns. Staff freindly. Facility clean, well lighted. I would recommend for storage. Thanks

Brenda Hill  |  Overall Experience 
Rating:
5.0

Made my moving experience a safe, secure and simplified everything for me

Mary Gallegos  |  Overall Experience 
Rating:
4.0

the staff friendly and warm, and very good customer service

Harold Dalton  |  Overall Experience 
Rating:
5.0

All the staff were always extremely helpful, friendly, and flexible.

Eric Kim  |  Overall Experience 
Rating:
1.0

Per my reservation time, I arrived on time and they didn’t know where my container was. I had to drive the lot myself to find my shipping container and have them get it ready.

Emmanuel Stewart  |  Overall Experience 
Rating:
5.0

Wonderful

solemi pedraza  |  Overall Experience 
Rating:
5.0

Everyone was polite and helpful.l would use it again and recommend it to someone else .thank you.

Rosana Garcia  |  Overall Experience 
Rating:
5.0

staff was very helpful during the 8 years I was there

GEORGE SCRUGGS  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top