Customer Reviews for U-Haul Moving & Storage at Boston Ave

7,064 reviews

636-650 Boston Ave   Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)

(203) 368-2584

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(203) 368-2584

636-650 Boston Ave
Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brenda Andro 
Rating:
5.0

Thank you.

GALINA DVILYANSKI 
Rating:
3.0

Customer did not leave a comment.

Kay Dormeille 
Rating:
1.0

Total of twelve miles of use. Out a gallon of gas in and they still charged me 6.36 for I gallon WTF

JOSEPH ZINK 
Rating:
5.0

Everything was great

Rudelie Louis 
Rating:
1.0

The Unit 0131 have a huge hole in the wall and has a funky odor. Very appalled by this kind of service. Also U-Haul need to have signs on the walls to help guide you to your unit number

REMONA REID  |  Online Move In 
Rating:
3.0

I have rented from this location 3 times without issue. This time around I went inside to pickup my trailer and there was no one to be found inside the store. I waited for almost 30 minutes for someone to finally come out of the back and check me out for my trailer. I was then pretty overall disappointed with the trailer i received. It was not very clean and the tie down spots on the floor were completely missing. The tie down spots on the walls were not good either as you could barely fit a small rope through them never mind the hook end of a rachet tie down. It made securing my load next to impossible. Overall I was pretty disappointed with my rental this time.

Michael Hansen 
Rating:
5.0

Excellent costumer service

Colin Gomes 
Rating:
3.0

Customer did not leave a comment.

ernst turnier 
Rating:
5.0

Customer did not leave a comment.

MARCELLUS CATCHINGS 
Rating:
5.0

Customer did not leave a comment.

MYLES VASSELL-CODNER 
Rating:
5.0

Get help for the only receptionist on duty 3/19/2024 at 10:00AM she was polite and efficient but it would be better business wise to have two people on working

Gail Perry- Estime 
Rating:
4.0

Customer did not leave a comment.

Perry Sellers 
Rating:
5.0

Customer did not leave a comment.

ARELIS SANCHEZ 
Rating:
5.0

Customer did not leave a comment.

richard Sullivan 
Rating:
5.0

Customer did not leave a comment.

TERRY THOMPSON 
Rating:
4.0

Great employees

Antoine Steward 
Rating:
5.0

Savie and Dane and the person who checked the vehicle back in were all Excellent. I have to go back in two weeks and finish up.

Carol Webb 
Rating:
5.0

Bueno

ARELIS SANCHEZ 
Rating:
4.0

Customer did not leave a comment.

SAUL SANTIAGO 
Rating:
5.0

Customer did not leave a comment.

david usedo 
Rating:
5.0

Savi was the best rep for u-haul. She is amazing smart and a seller. She is well trained and a great customer server. Thank you Savi for everything

Alexandra Menzie 
Rating:
5.0

FRIENDLY AND HELPFUL STAFF.

Bulent Altay 
Rating:
1.0

The truck gas reading didn’t match the readings in the app causing me additional $33 of charge. Also, parking didn’t have lots marked properly so I accidentally parked wrong way. The general manager however made me return and re-park otherwise mu truck would be towed.

Viktor Stolbin 
Rating:
5.0

Customer did not leave a comment.

Trisha Donaldson  |  Online Move In 
Rating:
5.0

The trailer I rented had 4 tires. 1 was fine. 1 was bald (no tread) 2 were worn below the wear indicators but not bald. I was concerned that I could have had a blow out on any of those 3 tires. Definitely would have gotten a tire for a bald tire if I got pulled over by the police. Service was good at the facility. Poor maintenance on that piece of equipment.

Thomas Glowacki 
Rating:
5.0

Customer did not leave a comment.

James Jennings 
Rating:
5.0

I don’t see anything on my ends to be honest everything was well taken care of thank you

Pearline Charlton 
Rating:
3.0

The hitch installers were great however the front desk staff need training to understand Uhaul's product offering, as well as customer service. The front desk staff are uncoordinated and all over the place causing longer than necessary wait times and confusion.

Zoey Hodge 
Rating:
5.0

Thank you so much will be renting from you guys again 🥰🙏🏾🙌🏽

Petagay A Brown 
Rating:
5.0

Great customer service

Jessica Muniz 
Rating:
5.0

Customer did not leave a comment.

THOMAS CABALLERO 
Rating:
1.0

The worker was very disrespectful and I think she over charge I need to speak to an manager When possible 4753392704

Alexis Rodriguez 
Rating:
5.0

Not a thing

ABRAHAM LAMOURT 
Rating:
5.0

Customer did not leave a comment.

Karina Rojas 
Rating:
5.0

Customer did not leave a comment.

Andre Pinder 
Rating:
5.0

Customer did not leave a comment.

allen COLLINS 
Rating:
5.0

I had to bring back the van (right away) And swap it for a pick up truck The customer service was great on Sunday. The girls are really friendly. But On Sunday—) Teach the employees how to swap the paperwork And not double charge my card The lady on Monday ( corrected the mishandling of the charging etc She did a good job She put it in the notes it is in her notes to make you understand more or what happened

Debra Montalvo 
Rating:
5.0

Customer did not leave a comment.

Terrell Blakes 
Rating:
5.0

Customer did not leave a comment.

Alexander Zapata 
Rating:
5.0

Fast and smooth transaction

Carlos Barrantes 
Rating:
5.0

Customer did not leave a comment.

dwayne reid 
Rating:
5.0

It was actually quite easy and pleasant experience from reserving the vehicle to picking/dropping off.

Todd Edwards 
Rating:
5.0

Customer did not leave a comment.

LUIS DIAZ-CRUZ 
Rating:
5.0

Customer did not leave a comment.

sandra murphy 
Rating:
5.0

It was a really nice place, good staff and they made everything really easy, I’m giving 5 stars with no doubts!!

Jose Alejandro Gonzalez Torrez 
Rating:
1.0

Make sure your employees are doing their job, and checking to see how much gas is actually in the trucks before putting a request amount to bring the truck back with. Or make sure your employees mention that it is possible that the truck might not be at the required amount before pulling off. It is not the customers job to ensure adequate information is being presented, us as customer expect to be informed properly by customer service reps who are supposed to be knowledgeable and willing to help.

Ivan Montanez 
Rating:
5.0

Customer did not leave a comment.

Tony Abbott 
Rating:
5.0

My agent behind the desk was super helpful and friendly.

PEDRO HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Antonio Roberto 
Rating:
2.0

Customer did not leave a comment.

Luvenia Baah   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Badger 
Rating:
4.0

At return, just settle up right away. No need to wait for an email confirmation later- as consumers are hesitant / concerned about surprise charges on a bill? That arrives after you have already left the drop off . Thx PS: a young lady checked me in, and she was Excellent!

Stephen Schwarz 
Rating:
5.0

Great service, tky

Luis J Sanchez 
Rating:
4.0

Customer did not leave a comment.

LIVINGSTON THOMAS 
Rating:
5.0

Customer did not leave a comment.

Henrik Jensen 
Rating:
4.0

Customer did not leave a comment.

OLIVIA BARHAM  |  Overall Experience 
Rating:
1.0

I will never rent from U-Haul again and that bum azz Sima and Dan Grant Manager …completely unprofessional….The only reason why they received one star is because the Lindi and the other young lady who booked my rental completely professional.

Dawn staton 
Rating:
5.0

Customer did not leave a comment.

Carlos Valdovinos 
Rating:
5.0

Great service thanks!

Edwin Honnen 
Rating:
3.0

Customer did not leave a comment.

Gerarda Sciglimpaglia 
Rating:
5.0

Customer did not leave a comment.

Alou Berquin 
Rating:
5.0

Everything went smoothly and when I need in an extension they made it very easily to get the extension

janaine LYON 
Rating:
5.0

Customer did not leave a comment.

Jailene Dejesus  |  Online Move In 
Rating:
5.0

As I said before this location is the best thank you for all that you do

Daniel Ocallaghan 
Rating:
5.0

I had a great experience in and out service and I was able to extend my time with no hassle.

Digna Guadalupe 
Rating:
5.0

Customer did not leave a comment.

NATASHA DELEON 
Rating:
5.0

Customer did not leave a comment.

RICHARD ANDREWS 
Rating:
4.0

Customer did not leave a comment.

DAVID OUTHOUSE 
Rating:
4.0

Customer did not leave a comment.

Lu GASS 
Rating:
5.0

The truck steering was very lose requiring a lot of attention driving straight or when turning

Juan Prieto 
Rating:
4.0

Nothing to write as improvement.

Sheldon Tomlinson 
Rating:
5.0

Customer did not leave a comment.

tony martins 
Rating:
5.0

Thank you for the wonderful service

LIVINGSTON WALKER 
Rating:
4.0

Customer did not leave a comment.

ALPHUS COBB 
Rating:
1.0

The female staff member who tended to me was very rude, unprofessional, and eating food while on company time. She summoned me over and in a rude loud voice and said, CAN I HELP YOU?! When I came over to her desk, I politely asked her if she could exercise some patience while she tended to my transaction. She immediately came out of her face and handed my invoice back in a rude manner. This immediately made me react and I told her how dare she treat customers in this manner not caring about company policy and protocols. I said this is all caught on tape. She made this transaction very difficult for me as I know she has access to my personal information like my first and last name, my new address and possibly credit card info. I felt distrust, uneasy and not able to consider or inquire about the storage opportunity that came along with the transaction made before. I lost that opportunity because this staff member failed to respect or follow company policy. I am very disappointed. I have reached out to several of my family members and friends and made them aware not to frequent this location because of the negative work environment there. If you have any questions, please feel free in reaching out to me at (646) 641-5605. Thank you.

Jessica Wiscovitch 
Rating:
5.0

All is well and all is good.

Wendy Nelson 
Rating:
5.0

Customer did not leave a comment.

JOYCE DAVIS-CARDOZA 
Rating:
4.0

The biggest issue I had would be pre filling out the forms the day before but having to come in the next day, the day I should pick up the rental and do all forms over. This making the process longer and the pre app unnecessary. The driver door on the truck is broken which is a safety hazard and the over headlight stays on because the door doesn’t close all the way. A few of the buttons on the dash were lit up recommending service. But associates were nice and it was quick rental process for returns.

Sherilyn Hawthorne 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Quiles 
Rating:
5.0

The staff was very helpful, courtesy and knowledgeable.

angela mcallister 
Rating:
5.0

They are the best

Daniel Ocallaghan 
Rating:
5.0

Everything went very smooth with the rental. No complaints

Sean Miklovich 
Rating:
5.0

Customer did not leave a comment.

Aeisha Longmore 
Rating:
4.0

Customer did not leave a comment.

William Besgen Jr 
Rating:
4.0

Sales person was very helpful, courtesy and explained everything. Great service

angela mcallister 
Rating:
5.0

Customer did not leave a comment.

anthony wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andy Mitchell 
Rating:
5.0

They have it down to an art.

JACQUELINE HANSBORO 
Rating:
5.0

Customer did not leave a comment.

Karen Murphy 
Rating:
5.0

Customer did not leave a comment.

Noe Rodriguez 
Rating:
3.0

it reeked of marijuana

Jose Gorron 
Rating:
5.0

Customer did not leave a comment.

Frank Padro 
Rating:
1.0

Customer did not leave a comment.

Spencer Napolitano 
Rating:
3.0

High volume days should have more employees on sight to ensure customer service in timely fashion

Elmore Carden 
Rating:
4.0

Customer did not leave a comment.

Michael Gorman 
Rating:
3.0

Customer did not leave a comment.

eleanor roper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Terry Wash 
Rating:
4.0

Customer did not leave a comment.

FELIX RODRIGUEZ 
Rating:
5.0

Very courteous and efficient staff. I was checked out when I picked up trailer in under 10 minutes and under 5 when I returned in the morning.

Scot Kerr 
Rating:
5.0

100% good service

Wilfredo Perez-Villar 
Rating:
4.0

Customer did not leave a comment.

Nadine Grant 
Rating:
1.0

No next visit

Maurice Crawford 
Rating:
1.0

Tire pressure was low & light in the back of the truck wasn’t working . Customer service was decent for pick up. Horrible in between service & worse at drop off. When I called between my pick up & drop off the CSR stated I would be credited 10 miles. My receipt didn’t reflect the credit, I had to call AGAIN & deal with nasty CSR. I’m glad this isn’t a place or service I need to frequent, I don’t plan on moving for a while. If and when I do I will explore better trucking options; perhaps a business that appreciates the fact that customers CHOOSE to spend money at their establishment.

tiffany cosby 
Rating:
5.0

Customer did not leave a comment.

Wilfredo sanchez 
Rating:
5.0

Customer did not leave a comment.

Robert Morales 
Rating:
3.0

Customer did not leave a comment.

john wells 
Rating:
3.0

The price was too steep.

GREGORY PREYER  |  Overall Experience 
Rating:
5.0

Staff very courtesy and professional

ANTHONY WRIGHT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Geordani Ulysse  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Yvonne Gaines  |  Overall Experience 
Rating:
5.0

Excellent customer service, greatly appreciated.

Thomas Banks  |  First Impressions 
Rating:
2.0

Most staff were friendly not all

Garrett Griffin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marienka Sokol  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANTHONY WRIGHT  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

shawtima moore  |  Overall Experience 
Rating:
5.0

The staff is incredible

Ebone Willis  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHAEL WATLEY  |  First Impressions 
Rating:
5.0

The entire staff was amazing. General Manager response time was so effective when I need assistance with access key!!!!! I was able to rent my uhaul , obtain storage, and walk thru in less than Twenty minutes!!! Thank you soo much for great customer service especially when moving can be so stressful!!! I will recommend Boston Ave storage facility to all my friends and family!!

Ulonda Edmonds  |  First Impressions 
Rating:
5.0

I enjoy my years as a customer with U- Haul and would gladly use them again if I every have too.

Chelsea King  |  Overall Experience 
Rating:
5.0

The girls in the front is amazing great customers service. The staff went above and beyond to help me.

leslie gonzalez  |  Overall Experience 
Rating:
5.0

The customer service employer was a great help

marcus vereen  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

STEPHEN MYERS  |  Overall Experience 
Rating:
5.0

It was a great move in for me.

Chelsea King  |  First Impressions 
Rating:
1.0

This was my first time using storage and I was moving out of my apartment. When I was reserving the storage facility I told the customer representative I needed something for a 1-2 bedroom size storage unit she advised me this size would’ve been enough. When I got to the facility they had no elevator or ramp and we had to go down stairs with our items. This was not disclosed neither over the phone or at the facility before being taken to the unit. When I saw the unit it was very small and couldn’t fit nothing the size a one bedroom could fit. I am so upset and disappointed because now I am being charged $180.00 for a unit that cannot fit what I need it to and now I need more storage and basically has to spend more money to fit my bed and dresser. I would honestly like this to get a bigger facility because this feels like a rip off at this point. The employees were friendly but the service did not meet my expectations definitely would not recommend!

shanique bernal  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff

HUGO CANEDO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

teggy peeler  |  First Impressions 
Rating:
2.0

My unit somehow managed to house a few mice. Even though there was no food stored there but sofa, furniture, boxes of clothes and decorations, etc. Almost everything which was destroyed by them. I was informed that one of the units near by had been forced to vacate due to having food in it. Which is why it caused them to move to my unit. If proper maintenance was taken, my items would not of been destroyed.

Madelyn Marquez  |  Overall Experience 
Rating:
5.0

The best

VERNON SIMMONS  |  First Impressions 
Rating:
5.0

Thank you for all you serves and the staff is very professional and kind I hope to use U-Haul in the future

monica bishop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Mullins  |  Online Move In 
Rating:
5.0

I never used the storage locker as it turned out and closed the rental yesterday. I had a good experience. Thank you.

Anthony Anrig  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Yousef Alkroud  |  First Impressions 
Rating:
1.0

Someone made it be a rat epidemic cause they had food in there storage room not fair to other customers who follows rules all my clothes in there had to be garbage because rats lived all in my stuff destroying stuff I can't replace because it was from a family member that died. Unbelievable

Noreen Reeves  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Desean Bignall  |  First Impressions 
Rating:
5.0

The staff was excellent they were patient and went above and beyond to help me. I highly recommend and they all deserve a raise in pay.

leslie gonzalez  |  First Impressions 
Rating:
2.0

Not the second time… but the first time we went the manager or someone who was working was very rude, yelling at everyone and rushing us out not leaving us with any information. The second time someone was very nice but the storage place we reserved wasn’t ready and we had to use another one.

kristina fantasia  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kristina fantasia  |  First Impressions 
Rating:
5.0

I’ve been a customer at UHAUL for many years. Had many interactions with the staff. Always helpful and friendly. Special shout out to Customer Service Representative “Savie”. She treats you with respect and her knowledge of the workings of UHAUL is vast. Dane the manager is also great representative of UHAUL. Thank you, Lorenzo Brooks

LORENZO BROOKS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deborah Olabisi  |  First Impressions 
Rating:
5.0

I never had to use a storage room, but if I had to again I will definitely use UHaul. No matter what time a day I went there, the staff always had professional Customer Service! The staff outside and inside. Always greeted you with a smile and was available to your needs! Place always clean! Thank You!

Paula Breeden  |  Overall Experience 
Rating:
5.0

I’ve always used U-Haul for storage and rental for moving.they are the industry standard. They Always have the supplies you need and the prices are decent

HANNIE JACKSON  |  Overall Experience 
Rating:
5.0

The young man that helped me was so polite ,it was a breath of fresh air. Very well run

Kristin Letsch  |  First Impressions 
Rating:
5.0

Thank you for your service

MARISOL MACHADO  |  Overall Experience 
Rating:
4.0

Bridgeport Staffing on Boston Avenue site exceptionally professional and provide great customer experience throughout the four years of storage usage.

Bonita Perry  |  Overall Experience 
Rating:
5.0

I really do love the service I received, would definitely use Uhaul Storage again if I have to. The staff was great, patient and all of my things were secure.

jasmine chacko  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NOREEN REEVES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noreen Reeves  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maxine Johnson  |  Overall Experience 
Rating:
4.0

Staff was excellent throughout. Two complaints: There was never a working light in my storage room. And having storage rooms with only a narrow staircase access (no elevator, no ability to use a hand truck to wheel items in and out of storage room) is unacceptable.

Nancy McFarland  |  Overall Experience 
Rating:
5.0

Very knowledgeable staff and they addressed any and all questions I had for them. I am a prior customer, and a local resident. Job well done.

Matthew Lipp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashana Cunningham  |  Overall Experience 
Rating:
1.0

I was locked outside the building for hours!!

SAMANTHA PETERKIN  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Laurie Davidson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Montalvo  |  Overall Experience 
Rating:
5.0

The only unfair thing is, they went up on my fee every year without telling me, because I was a valued customer🤔

nicole safi  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John Lafreniere  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDNA BIBIANO-DASILVA  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joshua Cobb  |  Overall Experience 
Rating:
5.0

Muy bueno la asistencia 👏

CARLOS TORRES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edditt Olmo  |  Overall Experience 
Rating:
5.0

Cliff was very kind and helpful.

Kumari Willoughby Ragin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angelica Heron  |  Overall Experience 
Rating:
5.0

Thank you all who had a hand in helping me get my brothers storage business handled.

MARK TAYLOR  |  Overall Experience 
Rating:
4.0

Everything was good so far. I have nothing bad to say. Yes I would recommend somebody.

Pamela Clarke  |  Overall Experience 
Rating:
5.0

I am very grateful to the staff of uhaul on Boston ave , especially to Savi ! She was amazing understanding, respectful , over all a great person. I would recommend anyone that uses uhaul to go to the Boston ave location . You will have an easy exchange. Once again thank you Savi and godbless

Susan Rivera  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

karen harrell  |  Overall Experience 
Rating:
4.0

Had to store stuff in the basement, no elevator so had to take heavy stuff down a treacherous set of old stairs then back up and out again! Otherwise, no issues

Elizabeth Marin  |  Overall Experience 
Rating:
3.0

Yes or no answers here are not adequate. For example, my storage space was clean enough, but light not working, so it was pitch black inside. The staff did their best to provide a substitute battery light, but it was not properly maintained. Also, I was not aware that the space was down a long flight of stairs, no elevator, no ramps for hand trucks. Very disappointed with that. And, one should be able to return the truck to any of the three U-haul places in Bridgeport. Very inconvenient, now.,

Nancy McFarland  |  First Impressions 
Rating:
2.0

Staff not very nice at all I will like for someone to contact me because I can’t find my big box of jewelry I left in unit 502 that was next to the door looked in all boxes now Idk what to do I will like for someone to stay in contact with until I can’t figure out what’s going on just because someone close a unit doesn’t mean they got good service are help at times this place needs news staff. Thank you Charmaine lodge I just got back home and notice this

charmaine lodge  |  Overall Experience 
Rating:
3.0

The unit was uncomfortable for moving large heavy furniture due to stairs and a beam cutting across unit reducing the size of the unit.

George Santiago  |  Overall Experience 
Rating:
3.0

It was inconvenient for me because every time I try to use the loading dock the uhaul trucks were always blocking the area. In my opinion they need to park all their trucks away from blocking the loading areas and give their customers space to move their items.

rosemary wong  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

grace simpson  |  Overall Experience 
Rating:
5.0

Thanks to all the staff You're doing a wonderful job keep up the good work. Savie you are the best.

Jennifer Cameron  |  Overall Experience 
Rating:
5.0

Very convenient, very clean, quiet and friendly staff. However, i wish they had an Elevator in that facility which would have made things so much easier, that's all.

ANDERSON DELVA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JULES JENKINS  |  First Impressions 
Rating:
5.0

The mgr,clifford ,Donny,and the rest of the Boston ave team is the best I have came in contact in a long time that were very professional.

alex baptiste  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alexis Young  |  Overall Experience 
Rating:
5.0

Great location friendly staff member

NOREEN REEVES  |  First Impressions 
Rating:
5.0

Quick, simple process. Facility organized with all entry and loading areas well thought out ... made the move in super easy. Great staff help and friendly.

Susan Ennis  |  First Impressions 
Rating:
5.0

Great customer service.

Micaela Jones  |  Overall Experience 
Rating:
5.0

The workers are very friendly and helpful

Edwin Rosales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denisse Rodriguez  |  First Impressions 
Rating:
4.0

I found the pricing to be well above their competitors. My moving out in 1 months time was due to this. I have a 10x10 unit at a discount price of $102 for 3 months and after that 132

ANGELINA GONCALVES  |  Overall Experience 
Rating:
3.0

Eceryone should have 24 hour access to their stored items without having to pay extra costs.

Melodie Slocum  |  Overall Experience 
Rating:
5.0

I love Boston Avenue Uhaul the lines are little long but the guys are always very friendly and helpful.

Lesha Powell  |  Overall Experience 
Rating:
5.0

Very clean; easy access - would use this location again if I had to.

Robin McKinney  |  Overall Experience 
Rating:
4.0

Thank you!

kathleen babcock  |  First Impressions 
Rating:
5.0

The employees at the bridge port ct office is excellent

alex baptiste  |  First Impressions 
Rating:
5.0

Great people very attentive and respectful

Mirasol Rivera  |  Overall Experience 
Rating:
5.0

Great service

chrisly avila  |  First Impressions 
Rating:
2.0

The wait time is too long at this branch. Why am I forever to pay for a storage unit a month ahead of time. Nowhere online does it state that payment is immediately due.

Karen Jackson  |  First Impressions 
Rating:
4.0

Super good

Yaritza Garcia  |  Overall Experience 
Rating:
1.0

Too expensive for just one day. Spent $400 for a storage and a truck..

Naomi Torres  |  First Impressions 
Rating:
5.0

The customer service that I received was above excellent. The entire team worked together to make sure that all of my needs were met. All while balancing a VERY busy morning at the store. Thank you!

JESSICA RAMOS  |  First Impressions 
Rating:
3.0

Poor communication

FIONA CLARKE  |  Overall Experience 
Rating:
1.0

Customer service is bad , the storages aren’t kept clean, the people don’t care. Over priced storage for such a small space . Would never ever recommend anyone there

Towanna Rose  |  Overall Experience 
Rating:
5.0

They are so nice they take care of everything they help you with everything

francesca mangual  |  First Impressions 
Rating:
5.0

Great service

JOSEPH PRUSSIA  |  First Impressions 
Rating:
2.0

Excessive late fee, will never use uhaul storage ever again or refer to anyone.

christopher aragbada  |  Overall Experience 
Rating:
5.0

Every employee that I encountered was patient, friendly and helpful.

dennis healy  |  Overall Experience 
Rating:
5.0

Thank you for your help

Karla Kelley  |  Overall Experience 
Rating:
3.0

Wasn’t a good experience

DAVE SALLEY  |  Overall Experience 
Rating:
5.0

I recommend U-HAUL to everyone.

wgdan ymani  |  Overall Experience 
Rating:
4.0

Mr. Cliff service was excellent, he explained in detail everything, the storage was clean but I think a light inside of the storage would be nice.

Veronica Rojas  |  Reservation 
Rating:
5.0

The staff was helpful and knowledgeable.

Karla Kellen  |  Reservation 
Rating:
4.0

The staff were courteous

Patrick Valcourt  |  Overall Experience 
Rating:
4.0

Thank you to the entire staff who made the need for your services smooth, helpful and secure.. THANK YOU..

Benita Bailey  |  Overall Experience 
Rating:
5.0

My move out date was June 1st

Sarah Bennett  |  Overall Experience 
Rating:
3.0

The facility and all employees were great. My one major compliant and the reason I would not recommend to a friend is that prorating is unavailable. We moved out June 1 but still had to pay full month

david borea  |  Overall Experience 
Rating:
5.0

I appreciate the service everyone was willing to help you and they were very respectful I would definitely use the service again Thanking You Sincerely Mrs Brown

Cynthia Brown  |  Overall Experience 
No reviews have been submitted for this location.

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