Customer Reviews for U-Haul Moving & Storage at Allen Rd

2,856 reviews

8400 N Allen Rd   Peoria, IL 61615

(309) 276-0752

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(309) 276-0752

8400 N Allen Rd
Peoria, IL 61615

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing

Mike Buckley 
Rating:
5.0

Customer did not leave a comment.

John Beintema 
Rating:
5.0

Keep it simple and fast. Very happy customer.

Cary Carr 
Rating:
5.0

Customer did not leave a comment.

Scott Watkins 
Rating:
5.0

Great Team!

kathy shishilla 
Rating:
5.0

Great customer service!

Chelsea Vinson 
Rating:
5.0

Customer did not leave a comment.

John Beintema  |  First Impressions 
Rating:
5.0

Excellent location, professional staff and superior management!

William Russell 
Rating:
5.0

Customer did not leave a comment.

Douglas Okey 
Rating:
5.0

Customer did not leave a comment.

Jamaya Ross 
Rating:
5.0

Customer did not leave a comment.

Veronica siebenthal 
Rating:
5.0

Very friendly and helpful staff. I would highly recommend you viviting this U-Haul location.

Christopher Beadles 
Rating:
5.0

Customer did not leave a comment.

CHARLES NDIZEYE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristine Groome 
Rating:
5.0

Customer did not leave a comment.

KELLIE PETRAKIS 
Rating:
5.0

Customer did not leave a comment.

patrick stroud 
Rating:
5.0

Interactions with staff were always pleasant, with professional and courteous service provided each time. If I have future storage needs, U-Haul Storage will be the place I check first.

ALAN FERGUSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Bethel 
Rating:
5.0

Customer did not leave a comment.

ANGELA RUCHOTZKE 
Rating:
5.0

Easy in and out. Good customer service, no Hassel and the equipment was in good working order. I would recommend this location to others and use it again if need be.

Anthony Malek 
Rating:
5.0

Customer did not leave a comment.

Herbert Varner 
Rating:
5.0

Customer did not leave a comment.

patrick stroud 
Rating:
3.0

Customer did not leave a comment.

Donna Halverson  |  First Impressions 
Rating:
5.0

Everything went great as planned

Michael Swearingen 
Rating:
5.0

Great servic3 from very nice and helpful people.

Ed Adcock 
Rating:
4.0

Customer did not leave a comment.

Chris Clardy  |  First Impressions 
Rating:
5.0

We were greeted with a smile and all was great. It was quick and easy and we we were in and out.

Michelle Maple 
Rating:
5.0

would recommend this facility to anyone looking for a secure and well maintained storage for items that you know will be secure and clean. I noticed anytime I visited the facility someone was cleaning the walkways and cleaning. check in and checkout easy and user friendly good alarm system in place to keep your items safe

David Snider  |  Overall Experience 
Rating:
5.0

Top rate class act at this facility. I am renting a public storage unit in VA BCH VA and doesn't come close to Allen Rd. Peoria IL

Kay Padula  |  Overall Experience 
Rating:
5.0

Nothing

Cosmin Oancea 
Rating:
5.0

Excellent employees

Larry Madison 
Rating:
5.0

In a word--FANTASTIC!!!

Walter Abel 
Rating:
5.0

No complaints

Gregory Washington 
Rating:
5.0

Customer did not leave a comment.

Arunkumar Patel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jill Stieghorst 
Rating:
4.0

Customer did not leave a comment.

Yulia Gulay 
Rating:
5.0

Customer did not leave a comment.

Geoff Caldwell 
Rating:
2.0

Store clerk was rude and did not apologize for his errors. Overcharged for the Days and equipment

Corey Hearn 
Rating:
5.0

Customer did not leave a comment.

John Gay 
Rating:
5.0

The people were extremely helpful and addressed any issues I had promptly. I would definitely come back again

Lee Rowe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Wieland 
Rating:
5.0

MARK IS A VERY PROFESSIONAL INSTALLER PAR EXCELLENT TO NO OTHERS. NOTHING CAN BE DONE TO IMPROVE.

Richard L Ken Lasswell 
Rating:
5.0

Customer did not leave a comment.

Marcella Bouxsein  |  Online Move In 
Rating:
5.0

Mark Woody and all his staff were always so kind and helpful. I also had the pleasure of working with Theresa regarding my account. She was also so very kind and helpful! Awesome team gave me an awesome experience! Thank you!

Rachel DeJesus  |  Overall Experience 
Rating:
5.0

This location was wonderful just a long way from my home, locations closer did not have an appliance dolly

LISA FEINHOLZ 
Rating:
5.0

Customer did not leave a comment.

Michael Jenkins 
Rating:
5.0

Nothing. It was a great experience. I’m so glad someone told me about this. I had plenty of time to load at my leisure and it was so quick to unload (4 containers in about 3 hours ). It was a fantastic experience

Susan Scales 
Rating:
5.0

Customer did not leave a comment.

Kellie Williams 
Rating:
5.0

Jessica was very friendly on the phone in scheduling the boxes. Angie did a great job in both placing the containers where we wanted and letting us know when she was arriving for pickup/delivery. The website was about a container short in its recommendation of what we should have used for containers, but we made it work.

Bryan Engelbrecht 
Rating:
5.0

Customer did not leave a comment.

Betsey Kimpan 
Rating:
5.0

Customer did not leave a comment.

Felisa Durr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Taylor 
Rating:
5.0

Until recently, I’ve had my long term Ubox Storage @ The Uhaul on Allen Road in Peoria, IL. Mark Woody & Staff are fantastic! I’ve not utilized additional services beyond storage but highly recommend their multiple service operation to Others seeking great and helpful customer service.

CHRISTOPHER CALLEN 
Rating:
5.0

Customer did not leave a comment.

LINDA RINGSBY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jakenzie Jones 
Rating:
5.0

Customer did not leave a comment.

eric stclair 
Rating:
3.0

As I stated earlier, not sure why I’m getting text messages or emails about moving in when I’ve been here using this unit for almost 2 years now!!

Ky Shaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna L Nabhan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Severeid 
Rating:
5.0

Equipment was clean and ready. But the windshield wipers were frayed and worn out. It made driving in the rain dangerous.

Daryl Wilkendorf 
Rating:
5.0

Friendly staff, easy rental and return

Gordon Roskamp 
Rating:
5.0

The staff is always awesome and I truly enjoy my many interactions with them all.

derek watson 
Rating:
4.0

Customer did not leave a comment.

BOBBY ANDERSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Bailey 
Rating:
4.0

The gentleman who helped us get checked in was very friendly and helpful. When we dropped off the truck a lady came out to check on us and when I was having an issue with the app she was available to help.

Greg Ballard 
Rating:
2.0

Your employee is offensive to women. He is very inappropriate and it’s annoying.

Kay Hayes 
Rating:
3.0

I had rented your pick up truck paid 60 some dollars tried to call to let you know that I was late one day and now you’re charging me $97 just for being one day late and we washed it we cleaned it out. I made sure the gas was in it and then you’re also trying to take $139 out so I don’t think I would go to this location again yes it may have been my fault for being late but I thought I would only get charge like $20 but not $97 plus another $139 that you guys are trying to take out.

Brenda Dunbar 
Rating:
5.0

Nothing wonderful people

Marsha Pannell 
Rating:
5.0

Customer did not leave a comment.

Mark Chitty 
Rating:
4.0

Customer did not leave a comment.

Qwen Martin-Hoerr 
Rating:
2.0

There was nothing but troubles with this u. Haul order and mix ups and even in 1 day the containers arrived very late and the driver was very rude. I am not happy and I would never recommend this to anyone

Gina Vince 
Rating:
5.0

Better rates on fuel and milage for intown usage .

Travis Walden 
Rating:
5.0

Customer did not leave a comment.

JOHN RUPNOW 
Rating:
5.0

I had an excellent experience with UHaul and will definitely use them again and highly recommend them.

Barbara Potter 
Rating:
3.0

At first it was easy but due to me being laid off work it got difficult for me they couldn't work with me and I even asked about moving to a smaller one till things got better.So I just had to let it go all together thank you.

Lashawn Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

derek watson 
Rating:
2.0

Very confusing moving in with mixed messages from staff.

Jason Beverlin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RODNEY STAUFFER 
Rating:
5.0

Pick up was outstanding. Drop off was less so.

Jason Beverlin 
Rating:
5.0

Customer did not leave a comment.

Monique Hon  |  Overall Experience 
Rating:
5.0

Very helpful Easy to return Good customer service

David Collins 
Rating:
5.0

Staff were amazingly helpful

Donald Jones  |  Overall Experience 
Rating:
5.0

Great place!

Fernando Lopez 
Rating:
5.0

Customer did not leave a comment.

Lynn Highfill 
Rating:
5.0

Lonnie was very helpful and friendly. I would recommend Uhaul based entirely on my interaction with him.

Lisa Stovall 
Rating:
5.0

Customer did not leave a comment.

Donald Jones 
Rating:
4.0

Customer did not leave a comment.

Wendy Schell 
Rating:
5.0

Service engine light was on which generally doesn’t mean anything too serious, but could make a customer a little uncomfortable if traveling very far. We had no problem.

Todd Davis 
Rating:
5.0

Customer did not leave a comment.

derek malone 
Rating:
5.0

Customer did not leave a comment.

laquana dorsey 
Rating:
5.0

Highly recommend this storage. I probably cannot ask for anything better! I initially came in with an insurance option, but I dropped the insurance the next month after realizing how secure this storage was. It is that great. I have used this storage for a little more than a year, but I’ve never had any theft issue. It is very well secured with a gate access, CCTV camera monitoring, alarms, and a disc lock. Also, the storage is very well lit and clean. The rate was very affordable. It was about $50 a month for the smallest storage, but that was all I needed. If you are looking for a storage in Peoria area, I highly recommend this storage.

Hong Moon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Heid 
Rating:
4.0

The advertisement of rental for 19.95 versus the prices per mile feel like very dishonest business. I won’t be using U-Haul because of its lack of integrity to advertise pricing honestly.

Angel French 
Rating:
5.0

Thanks to all involved from taking the order to the delivery and my pickup!

Robert Close 
Rating:
5.0

Customer did not leave a comment.

Tejas Chafekar 
Rating:
4.0

Customer did not leave a comment.

Patricia Tiff  |  First Impressions 
Rating:
5.0

Nothing great customer service have already referred you to a friend

kathy deck 
Rating:
5.0

Lon was always pleasant and helped make all the moving and storage process much easier.

Darcy Waugh  |  Overall Experience 
Rating:
5.0

Best employees I have ever met,bar none!!!

Steven Nagler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Hefler 
Rating:
5.0

Customer did not leave a comment.

Monteil Hyland 
Rating:
5.0

The employees were very kind

Monica Orr 
Rating:
5.0

Customer did not leave a comment.

KRISTINE LOSBY  |  Overall Experience 
Rating:
4.0

I hired a mover recommended by by uhaul employee. He said he gets very high rating reviews from all uhaul customer reviews. His name is Randy, sorry I forgot his name, long day. He and his two workers worked at a very good pace and remain that way all day. I have already recommended him to the person who will be moving into the house we sold. I will be using him again in two weeks to move our storage locker contents. I will continue to recommend and his crew.

Mike Bowen 
Rating:
5.0

Customer did not leave a comment.

DAVID DEETJEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID DEETJEN 
Rating:
5.0

Customer did not leave a comment.

GERALD HUFFMAN 
Rating:
5.0

Customer did not leave a comment.

Jonathan Rook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Reay 
Rating:
5.0

Customer did not leave a comment.

Weslyne Celestine  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Emilee Goad 
Rating:
5.0

Customer did not leave a comment.

greg stoner 
Rating:
5.0

Customer did not leave a comment.

SHALARIA BURSE-TAYLOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley Lockenvitz 
Rating:
5.0

Very friendly and quick rental assistance.

DAVID BAUMAN 
Rating:
5.0

Guy that helped made it quick and easy dropping it off.

Josh Blazier 
Rating:
5.0

Same above

Gregory Cole 
Rating:
5.0

Customer did not leave a comment.

William Cannon 
Rating:
5.0

Customer did not leave a comment.

ANNA SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles langeberg 
Rating:
5.0

Appreciated staff making the pickup and delivery smooth and fast...especially hooking trailer up for us.

BRIAN MANIGOLD 
Rating:
5.0

Customer did not leave a comment.

Cornelius Hardy 
Rating:
5.0

Customer did not leave a comment.

Randolph Daly 
Rating:
5.0

Customer did not leave a comment.

Venkatasai Varansasi  |  Overall Experience 
Rating:
5.0

Stacey was amazingly kind, patient and helpful.

Donald Jones  |  First Impressions 
Rating:
5.0

Extremely pleased all the way around with the experience. I left a pair of prescription sunglasses in the van; a member of the team was very helpful in locating them. Always have received stellar service from this location.

Joseph Mulcahey 
Rating:
5.0

Customer did not leave a comment.

Donald Jones 
Rating:
5.0

The staff is very helpful and friendly. In todays world that’s really special. Thanks for the great service.

DAVID PETERSON  |  First Impressions 
Rating:
5.0

The gentleman helping check vehicles back in was awesome. Great service great location and the free dollys and carts are so helpful

James Tiller  |  Overall Experience 
Rating:
5.0

Mark was prompt and did a good job of explaining things to me. The hitch was installed on time and exactly as expected! Thanks for another great experience at this Uhaul!

Philip Watt 
Rating:
5.0

Give Kevin at the store In Peoria Il a Raise, the on Allen rd he made it easy to rent!

GILL AUTOMOTIVE 
Rating:
5.0

Nothing

Erik Dickerson 
Rating:
3.0

The black guy working was rude and had attitude for no reason not good for business not friendly at all i just spoke what was needed wasn't friendly at all won't book from thos location again if he is working ,attitude don't work with customer service was showing attitude and was rude to his nice old coworker too

Sarbjit Singh 
Rating:
5.0

Customer did not leave a comment.

Dennis Kerns 
Rating:
5.0

Customer did not leave a comment.

Dedre Dennison  |  Online Move In 
Rating:
5.0

Very nice guys, everything was just like the guys said.

Steven Nagler  |  First Impressions 
Rating:
5.0

Very friendly

Marsha Pannell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Princess Dantzler  |  Overall Experience 
Rating:
5.0

NO PROBLEMS. THE CLIMATE CONTROLS ARE GREAT

James Washburn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert MANNING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Huber  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaret Ledford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN HINNEN  |  Overall Experience 
Rating:
5.0

Great service and facilities. Blown away!

Lilian Akumu  |  First Impressions 
Rating:
5.0

Roy and Lonnie are AWESOME!!! Thank you to them and the rest of the staff for all their help and kindness!

DENICE HODAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawnda Tunis  |  First Impressions 
Rating:
5.0

We highly recommend this U-Haul storage facility. It is kept clean, well-maintained, and we have always felt safe using the facility. It is easy to get the U-Haul trucks backed into the loading dock which is inside so nothing gets wet if it is raining or snowing. They have plenty of quality carts to transport your furniture, boxes, etc to and from the storage units. We used the climate controlled units and the temperature was good with low humidity. The staff is very professional, helpful, and friendly.

Max Becraft  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICHOLAS MASSUTTI  |  Overall Experience 
Rating:
5.0

Roy and the rest of the staff were very nice. Roy was knowledgable in every way! Thank you

DENICE HODAY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

darlene Gordillo perez  |  Overall Experience 
Rating:
3.0

They have put prices themselves I was among 6 other people moving out due to price increase along with no extra amenities being added. I was able to rent at another location within 1 mile for less than my current rent before the increase.

Tracey McIntosh  |  Overall Experience 
Rating:
5.0

Highly Recommen

Demetria Reed  |  Overall Experience 
Rating:
3.0

Prices went up 3 times in one year,terrible, regardless, hy way robbery ,

RICHARD HENDERSON  |  Overall Experience 
Rating:
5.0

Have used them for several years to store my college student's belongings during the summer break. Staff is very helpful and the loading docks make it easy to move things into and out of storage.

Gregory Necastro  |  Overall Experience 
Rating:
4.0

The green plastic tag locking the unit upon move in was unexpected since I did not come prepared with scissors or a knife to cut that. Would be more appropriate to use paper or string for this

Bassil Kherallah  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SUZANNE BIRCKELBAW  |  First Impressions 
Rating:
4.0

The facility is fine but, you are making it unaffordable for the people who need it. I’ve had numerous rate increases since renting. In fact today, in the mail, I received a letter notifying me that I would see another rate increase on 6/22. I’m glad I’ve moved out and won’t have to absorb the additional expense. Overall, the staff was always accommodating and helpful.

Lisa Schielien  |  Overall Experience 
Rating:
5.0

There were a couple of instances where I wanted access outside the available hours. That was my only ever issue with the facility and experience. Everyone was pleasant, positive and helpful. And the facility was always clean and convenient. Should anyone ever ask me I would absolutely recommend.

Scott Hecathorn  |  Overall Experience 
Rating:
5.0

Mark and his crew have always been extremely helpful. I have had nothing but good service at the Uhaul on Allen Road. They are the best of the best in my opinion. The facility is well maintained amd theres always enough room for my storage items.

Scott Nicholson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronda Guyton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Weslyne Celestine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBIN YAW  |  Overall Experience 
Rating:
4.0

Lonnie was an excellent person and very cheerful he kept a smile on our face

Kimberly bowers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerry Boswell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiyoung Kim  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luke Heimeshoff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Krishna Sai Kanakamedala  |  First Impressions 
Rating:
5.0

Everyone is very friendly and the manager Mark really help me with my needs making sure I recieved all the information I needed. This location is just better in my opinion space and just the location itself!

Demetria Reed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jill Stieghorst  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiyoung Kim  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Waddah Yamak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vernetta Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Winsor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adam Jennings  |  Overall Experience 
Rating:
4.0

Good place for storage!

Leah Ketay  |  First Impressions 
Rating:
5.0

The team at uhall were very helpful in guiding me all the way from storage to removing my stuffs. I appreciated the high professionalism and subject matter expertise that they portrayed.

michael tsopnang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peg Thomas  |  First Impressions 
Rating:
5.0

This U-Haul provides decent customer services. The building is clean and well lit. Security system is acceptable. I have no complaints.

Leah Ketay  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL CHANEY  |  First Impressions 
Rating:
5.0

Great professional and subject matter experts, well done.

michael tsopnang  |  First Impressions 
Rating:
5.0

Thank you for the free month sorry i hadnt secured a job to keep paying for the storage space but think you have great servce and will reccomend your services

Katherine Schertz  |  Overall Experience 
Rating:
5.0

The storage area was always very clean and the staff was always friendly and helpful!

darlene lindsey  |  Overall Experience 
Rating:
5.0

The staff was amazing! The rental process for the truck went flawlessly. When they explained the storage options I was happy. U-Haul does it all. What a great experience and a very polite and professional staff

James Tiller  |  First Impressions 
Rating:
5.0

Allen Road storage should be the rule that all others should follow. Professional management and staff,Clean and well maintained facility, Restrooms which are Outstanding. Thank you for all the years of excellent service. ASJ.

Ali Jabr  |  Overall Experience 
Rating:
5.0

I had a overall great experience. Everyone was usually very helpful and willing to assist me if I had a problem. Thanks for the opportunity, and hopefully I’ll see you soon when I decide to move again.

Renita Bailey  |  Overall Experience 
Rating:
5.0

Yes , would recommend.

Henry Slane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christopher Broadhurst  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roger Elliott  |  Overall Experience 
Rating:
5.0

Employees over all prospectively:) U-haul very Spotless hours very decent. Appreciate everything U-haul with prices as well. Thank you!

Valerie Burrows  |  Overall Experience 
Rating:
5.0

This is my second time renting a storage place here for my daughter (college student). I love this place, it's Clean convenient workers are very nice. Going to be renting one of the trucks in a few months. Glad they have that service too

darlene Gordillo perez  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Tanika DeBoer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marc Klass  |  Overall Experience 
Rating:
5.0

loved the people working there very helpful and nice

Jessica lawler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chad Acree  |  Online Move In 
Rating:
5.0

I've always had excellent service from Managers Al Jabar and Mark Woody @ the Allen Rd. facility in Peoria, IL. I have recommended the facility to both friends in family when they've been in need of storage. Wendy Mitchell 309-253

Wendy Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bryce webber  |  First Impressions 
Rating:
5.0

Only improvement needed is better lighting inside the individual unit.

cindy closen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bijesh mumballi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chris backus  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

patricia Nighswanger  |  Overall Experience 
Rating:
5.0

Mark Woody is an exceptional Manager and very personable. He assisted me through the duration of my stay and his team was always available for support. Keep up the great work Mark! Chris Wade

Chris Wade  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda Beverly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES RICHARDSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Graveman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Vandermyde  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHALARIA BURSE-TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vicki Boisvert  |  Overall Experience 
Rating:
5.0

Nice and helpful staff at the location.

SUZAN BEVILL  |  First Impressions 
Rating:
5.0

I have been treated very good there love it

Demetra Alexander  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

timothy lilly  |  Overall Experience 
Rating:
5.0

Great storage unit.

April hayes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chania Evans  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Camisha Nathan  |  Overall Experience 
Rating:
5.0

Great facility. Well maintained. Very clean. Highly recommend to everyone I come in contact with

TIMOTHY ANDERSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ashley malone  |  Overall Experience 
Rating:
4.0

The manager is very professional.

liesa dugan  |  First Impressions 
Rating:
4.0

I appreciate Mark’s (manager) flexibility and knowledge throughout my household moving/storage process. Him providing additional space in short notice and allowing the loading of a bigger than normal truck in the deck made a significant difference in my customer experience. Also, having all the moving stuff (boxes, tape, etc. ) in stock helped with saving time. I’d recommend this U-Haul branch any time. Only recommendation goes towards making the safety access process bullet proof. When moving my stuff the security system didn’t recognize my code. Time was 11 pm and there was no one to get help from. The phone number in the security boxes was useless. The person answering the call did not provide any help. Movers had to take my stuff in their truck and return next day.

Edgar Valdes  |  Overall Experience 
Rating:
5.0

They are the best in the Business ,that's why I do all my storage and rentals with them❤️👍

Chantay Gray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis McGann  |  Overall Experience 
Rating:
5.0

Only had 9t for two days, so far so good.

James Washburn  |  First Impressions 
Rating:
3.0

It was pretty busy when I went in, so there was a bit of a wait. My storage locker I was first assigned belonged to someone else. I immediately went back to let them know, and they had to go look for themselves. I was then assigned another storage locker. Besides the eating and the mixup with the lockers. The employees were friendly. Facility was well maintained.

Shane Hudson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michelle Whitaker  |  Overall Experience 
Rating:
5.0

I had no problems - they were always very helpful!

Pat Hurta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diane huffman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA NOLEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES RICHARDSON  |  First Impressions 
Rating:
4.0

I have been a U Haul customer for many years and yet your computer system didn't send me an email warning about my credit card on file was expiring. Instead your system automatically slapped me with a $23 late fee when no payment was received. I was able to call the store to resolve the matter quickly. However, your computer system needs to flag and warn any customers with expiring credit cards on file before the payment due date to avoid this hassle of reversing the late fee.

ROBIN YAW  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Robin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA NOLEN  |  Overall Experience 
Rating:
5.0

Receptionists very polite:) felt safely full walk throughout!

Valerie Burrows  |  First Impressions 
Rating:
5.0

Mark was a big help. He was very careful to walk me through the security to get into my unit and even stayed late to make sure I could get into the unit. What an asset you have in Mark!

Mike Farraher  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VARTISSHA LITTLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Beintema  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heidi Pettis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Little  |  Overall Experience 
Rating:
5.0

Learning exactly how to access the facility with all the access panels was a multiple step process, but for security it is worth it for sure. I appreciated all the help and accommodations from the whole staff.

Shelly Nickless  |  Overall Experience 
Rating:
5.0

I'm sure I'll be back again

Gail Watson  |  Overall Experience 
Rating:
5.0

The team in Peoria is top notch. Friendly, helpful, and accommodating!

DAVID BARKER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Michelle Whitaker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

denis cyr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina Vandermyde  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VARTISSHA LITTLE  |  First Impressions 
Rating:
5.0

Mark the manager went above and beyond to take care of issues with the truck that I rented from a different location in Peoria Illinois.

Nancy Lennon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Nicholson  |  Overall Experience 
Rating:
5.0

Very friendly staff

Alyssa Cooke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LINDA NOLEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bonita Goss  |  First Impressions 
Rating:
3.0

Good services

Geniece Birdsong  |  First Impressions 
Rating:
5.0

Everyone was helpful and the experience for my 1st time was awesome! Hard to find good customer service anywhere these days ! Uhaul is great ! Thanks 😊

tamara luttrell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Doris Robinson  |  First Impressions 
Rating:
5.0

As you know I was there for almost 2yrs. That is my second time there within 3yrs. So the service and the support of the staff that kept me coming back. And as course Al was always ready to help if I had a problem.

eileen cornish  |  Overall Experience 
Rating:
5.0

Extremely helpful and friendly staff! I did not expect units to be so clean and the way it is set up made moving things out of the truck extremely easy.

Maria Basilice  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wade Devoss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bushra Shareef  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VERONICA ELLIOTT  |  First Impressions 
Rating:
5.0

Everyone was great there! Can’t say enough nice things about everyone there especially the store manager!! Awesome place I would highly recommend to everyone!!!

tracy dunn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Kovacs  |  Online Move In 
Rating:
5.0

I was extremely glad with the services and the gentleman who assisted me.

Carolyn Howard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KRISTINE LOSBY  |  First Impressions 
Rating:
5.0

Only reason why I rented from Uhaul again is because of the business professional of Al. He is very friendly and keeps the facility very clean. I tried the other facility on University st in Peoria. The staff were very unprofessional, flirtatious and their facility was not clean.

Tammy Aamir  |  Online Move In 
Rating:
5.0

Al is really great to work with. Makes everything easy...

Christopher Ober  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Shanan Payton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Eve  |  Overall Experience 
Rating:
4.0

The General manager Ali is absolutely amazing. I also love that the after hours number reaches him directly for any issues.

JESSICA WATKINS  |  First Impressions 
Rating:
5.0

Very satisfied overall. Al Jabr is particularly friendly and helpful!

Beck Potucek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melvin Boyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vanessa hankins  |  Overall Experience 
Rating:
5.0

Al is super helpful and helped us with getting set up with storage unit and then also with a truck rental in IN. really appreciate the help!

Michele Settelmyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chittovious Coleman  |  First Impressions 
Rating:
5.0

Thank you!

Lori Day  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donna stone  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randall Jenkinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wallace Lewis  |  Overall Experience 
Rating:
5.0

Real nice guy helpful !

Gerri Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taylor Wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Matusenske  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Gaylord  |  Overall Experience 
Rating:
5.0

The manager Al Jabar was always extremely helpful and very customer oriented. This was the 2nd time I rented a storage unit from Peoria UHaul and it was because of the excellent service I received from Mr. Jabar the first time I rented a unit.

Wendy Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose isola  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE WILLIAMS  |  First Impressions 
Rating:
5.0

Mr. Jabar was extremely helpful and patient with our combining of two smaller units into one larger one. I continue to be impressed with the level of service and professionalism of this location, and specifically Al Jabar himself. I highly recommend this location for storage of your stuff. At a different location out of town, and not managed by Uhaul, my mother's belongings had mouse droppings and damage to the boxes. Not so with Uhaul. If you've got stuff and you want a fair price as well as clean, secure space, ask for Al Jabar at the Allen Road Uhaul in Peoria, IL.

David Gregory  |  Overall Experience 
Rating:
5.0

They were very nice and Al was always very understanding!

Sheri Hammitt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KELLY MCCRADIC  |  First Impressions 
Rating:
5.0

Convenient move in and move out. Staff very helpful. Thank you!

Stephanie Thomas  |  Overall Experience 
Rating:
5.0

Hopefully I don't have to move anymore, however if I have to use a storage unit for anything it will be this facility on Allen road. Good job guys, I love your services and thank you again for the up keep of this place.

Maurice Harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrea Solomon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvin Chappell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Blair  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Dawson-Tibbits  |  Overall Experience 
Rating:
2.0

I stated how much storage I needed. They substituted 2 smaller units and assured me 26 foot truck items would fit. They did not. I had to get 2 additional smaller spaces. Then the manager Al Janbr aid “ here is what i am going to do for you. I’m going to give you a free month of storage” I already had a free month as I had also rented a truck

sue anderson  |  First Impressions 
Rating:
5.0

Very friendly and accommodating.

Ken Kosinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HOLLY BRUNE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jose isola  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

derek watson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Matusenske  |  First Impressions 
Rating:
4.0

There are some kind of air fresheners plugged into the wall sockets and those spray some stinky flowery smell over all the content of units that are near them. Unfortunately, mine was one of those in the immediate vicinity. Every box and plastic item smelled for weeks after removal. If you must have sprays please ensure that they are scent free!!!!

MANFRED LEONHARDT  |  Overall Experience 
Rating:
5.0

I know the rating system is one through five stars but I would given this U-Haul location 10 stars. Everyone that worked there was very professional very nice and very helpful.

ann bond  |  Overall Experience 
Rating:
5.0

Very clean facility. Well maintained and great staff.

Marco Cozzone  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

denis cyr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amy Eathington  |  First Impressions 
Rating:
5.0

Al and Mark were extremely helpful and knowledgeable. They took very good care of my Ubox and answered all of my questions.

Scott Nicholson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Mareachen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LINDA MINES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shantez Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

milton Sandifer  |  First Impressions 
Rating:
5.0

The staff at the facility were extremely helpful. I will definitely use this facility again the next time I move.

Kristina Cadena  |  Overall Experience 
Rating:
5.0

Super helpful and friendly! I highly recommend them!

Geralyn Mulholand  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiran Shankar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYLE BRITT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARON LEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Hicks  |  Overall Experience 
Rating:
5.0

The staff was so helpful and the place was always clean and appeared to be well cared for. I was comfortable coming and going! And they had everything that we needed!! Manager was especially nice!

Carl Losey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gail Watson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SAM CHAU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie Larck  |  Overall Experience 
Rating:
5.0

Never had a issue and Everyone was very polite and helpful.

patricia Tiff  |  Overall Experience 
Rating:
5.0

It was very difficult to contact anyone at the local office on Allen Rd via phone. Please make that easier.

JOSEPH Heskett  |  Overall Experience 
Rating:
5.0

Al and his staff are wonderful! It is already stressful enough moving and not knowing if you are not going to have enough space for everything. They are super helpful in making sure you have what you need.

James Bellamy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

E Jean Stealy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Louis Gaiter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Moreno  |  Overall Experience 
Rating:
4.0

Pricing could be better but the facility is very nice.

Nicole Douglas-Curtis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John LeMaster  |  First Impressions 
Rating:
5.0

The young lady that helped me was outstanding.

ann bond  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Teresa Clemmer  |  First Impressions 
Rating:
5.0

The U-haul storage on Allen Road has a wonderful staff. One of the representatives actually walked me through the entire storage process. This included showing me where to type in my code to walking me to my storage locker. They relieved a lot of stress with the entire moving process.

Quinn Wherfel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn Miller  |  Overall Experience 
Rating:
5.0

Al and his staff were very friendly and professional! We are extremely impressed and from our pleasurable experience would not think of ever using another storage facility in the Peoria area market.

Dennis McGann  |  First Impressions 
Rating:
5.0

The young lady that checked me in was friendly and knowledgeable. She explained everything perfectly. The complimentary carts were very helpful. I definitely like the security they have in place for the building and the units. Overall a 5*, A+ experience.

Todd Thompson  |  First Impressions 
Rating:
5.0

Excellent facility - clean, well-maintained, & easy to access. Staff were very friendly and helpful. I highly recommend them!!

Terri Patton  |  Overall Experience 
Rating:
5.0

You made everything so pleasant and easy! Moving is HARD and you were a little shelter from the storm. Thank you! My husband’s comment was “they got it going on!! They know what they are doing!” Great job all around and Thank you!!

Carl Losey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurie Pichla  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steven Quinn  |  Overall Experience 
Rating:
5.0

Staff was friendly and efficient. The facility is easy to access and very clean.

Christine Carlson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Useniomar Allen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TONAYASIA SEIBER  |  First Impressions 
Rating:
5.0

Awesome facility and fantastic customer service.

WILLIAM HERMANN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Bateman  |  Overall Experience 
Rating:
5.0

I thank you guys so much you have been there to help our family out though out these 3 years and now one more 3 month round and we will be saying goodbye for the final time. Your team has become a part of our family. You guys have been so helpful and addressed our every need. This is the best place in town for your storage needs. Lee/Gilmore family

SHARON LEE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Latoria Herron  |  First Impressions 
Rating:
5.0

Just was missing a lock in my unit but over all it was super easy.

Jessica Loos  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marilyn Luster  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lee Surprenant  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Andre Leverett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alyssa Perez  |  First Impressions 
Rating:
5.0

Very efficient and good facilities

carla kotowsky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Hicks  |  First Impressions 
Rating:
5.0

I’ve never used a service like this before so I was a bit confused and nervous at first but everyone was really nice and helped me through the process.

Mark Milewski  |  Online Move In 
Rating:
5.0

This location was very nice.

Marco Cozzone  |  First Impressions 
Rating:
5.0

This is the BEST storage facility. Safe, secure, clean, well-monitored and managed.

Kira Kyle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beverly Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Thompson  |  Online Move In 
Rating:
5.0

wish they had a studnet discount!

rohan parambi  |  First Impressions 
Rating:
5.0

EXCEPTIONAL QUALITY SERVICE AND EQUIPMENT. AL IS THE BEST !!

kathy Smith  |  Overall Experience 
Rating:
4.0

N/A

Shanan Payton  |  First Impressions 
Rating:
5.0

My experience with U-Haul was top notch! The facility was always clean and well maintained. I knew my items were safe and never worried about anything. Al is an extremely nice man and was willing to work with me whenever necessary. I also appreciate the electronic process for reserving a truck, very efficient. Thank you so very much for taking such good care of me! I highly recommend you!!

Selena Furr  |  Overall Experience 
Rating:
5.0

Staff are very patient and helpful.

raghunandhan Darapaneni  |  First Impressions 
Rating:
5.0

We needed storage right away, and I was able to set up our unit late at night and have it ready in the morning. We have had a storage unit before and it required a lot of paper work and fees, so this set up was an amazing find.

Sarah Villa  |  Online Move In 
Rating:
3.0

When I rented the unit, I thought I was automatically billed. I received an email that I was being charged $20 late fee. That was a bit pricy! I wish someone would have reached out to me instead of charging $20 extra for a unit that I am no longer using. It was for my daughter’s items because I moved to Georgia and she moved to Indy. She finally got everything out. I paid $64 for 2 weeks storage. Ridiculous!!

ronda elmore  |  Overall Experience 
Rating:
5.0

The staff at U-Haul Allen Rd. Peoria, IL. are more helpful & friendly than any other U-Haul I have used in the past. They understand what customer service is.

Steven Quinn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

University Of Northwestern St. Paul WCIC  |  Overall Experience 
Rating:
5.0

I have been treated with the utmost respect and kindness.

kathy Smith  |  First Impressions 
Rating:
5.0

Manager is such a nice guy!!! Would recommend this place in a second!!!

cari porter  |  Overall Experience 
Rating:
5.0

Very helpful and accommodating. Manager (Al) was extremely friendly and helpful.

EDWARD STEALY  |  Overall Experience 
Rating:
5.0

Thank you it was good experience

Samria Khader  |  Overall Experience 
Rating:
5.0

I had a need to get in my unit at 12:15 AM one night late and was unable to access the facility due to the restrictive time schedule. I would like to be able to access anytime since it is controlled and under video surveillance. Other than that it was a great experience. Al was very friendly and helpful, as was his staff.

John Frye  |  Overall Experience 
Rating:
5.0

This is the safest, cleanest, most affordable, and friendliest storage facility I’ve found.

Kira Kyle  |  First Impressions 
Rating:
5.0

The staff was very courteous and helpful. Never had an issue my time there. If I need to ever store things again, I will return to Al and his wonderful staff.

Kimberly Montgomery  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexa Ray  |  Overall Experience 
Rating:
5.0

The general manager Al Jabr here is possibly your best employee. He is extremely kind and helpful. I was actual sad to close out my storage units because of how friendly and helpful he is. He even tried to get ahold of another manager to ask about a refund for that manager renting me a trailer with a flat. He takes pride in what he does and it shows. The facility is well maintained too. The one in Georgia I rented that flat tire trailer had razor blades on the ground and junk all over. Never at Al’s store. 100% satisfied with my storage.

Matthew Vanausdall  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Bateman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Purcell  |  Overall Experience 
Rating:
5.0

Al is a first class Mgr. Moving is stressful and ours was multiple moves to get to a new house. Al is a sea of calm. Knows his stuff - you're lucky to have him.

mark swanson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rena Ledet  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ladonna Elwood  |  Overall Experience 
Rating:
5.0

Staff was knowledgeable and helpful and answered all my questions. Manager was terrific

Richard Obert  |  First Impressions 
Rating:
5.0

Our unit was clean and convenient. This worked out very well for us. Thank you!

THOMAS SAUDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN TRIEBEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Coers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David McIntyre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HOLLY BRUNE  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Christopher Pankey  |  Overall Experience 
Rating:
5.0

Clean, safe, friendly

Kira Kyle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

rich mitts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Glenn Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

eileen cornish  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Bartolo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rich mitts  |  First Impressions 
Rating:
5.0

Manager Al was very helpful

Richard Obert  |  First Impressions 
Rating:
5.0

Very nice people ,very clean , very new appearing.

JOHN TRIEBEL  |  First Impressions 
Rating:
5.0

Staff is extremely nice and helpful.

Dustin Funk  |  First Impressions 
Rating:
5.0

Excellent service and facilities!

Ryan Funk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sarah Coyle  |  First Impressions 
Rating:
5.0

Very clean facility and climate is spot on to keep contents dry and smell free.

MANFRED LEONHARDT  |  First Impressions 
Rating:
5.0

Al is an excellent representation of u haul class

Joyce Moore  |  First Impressions 
Rating:
5.0

Al was especially helpful and very professional. He is a credit to this company.

GERALYN MULHOLAND  |  Overall Experience 
Rating:
5.0

Everything about this location was fantastic. I will use it again if I need additional storage in the future.

Kira Kyle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Eagle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ladonna Elwood  |  First Impressions 
Rating:
3.0

I went in and reserved a unit with Al. He showed me the unit and was very easy to to work with. Went in yesterday to pay and move some stuff in. The girl working the counter said I did not have a reservation. I said I had talked to Al on phone twice and he said my unit was reserved. She put me in a unit way in back and said mine was no longer available. I then walked by unit reserved and saw that it was! She blamed Al and seemed put out to change my paperwork. She also did not show me how to work alarm. She provided poor customer service to someone who has never rented a unit.

linda murphy  |  First Impressions 
Rating:
5.0

AL,does a excellent job with his U-Haul Center, it’s always clean and a friendly staff. Harry Mutz Customer.

harry mutz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sonya Bolden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Wohl  |  Online Move In 
Rating:
5.0

Outside of the Hiccup of staff not following through and closing the account on the weekend we vacated our unit, we Had a good experience. We appreciated the climate control and garage bays.

Jason Olmstead  |  Overall Experience 
Rating:
5.0

I was impressed how clean the unit was! Thank you!

THOMAS SAUDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy Huynh  |  Overall Experience 
Rating:
5.0

Friendly associates, fast service. Overall, an outstanding experience!!!

richard MAURER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javier Silva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW KASTLER  |  First Impressions 
Rating:
5.0

Every staff member is incredibly knowledgeable, professional and patient. They all go above and beyond for each customer and display a kindness that is rare in today’s society. I highly recommend, and often do, this particular location to everyone of my friends, family and even strangers! Thank you!

Shelley Vancleave  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kiana Paige  |  Overall Experience 
Rating:
3.0

Needed to have more staff. Only one man running the front of the store. Took a while to be helped.

Samuel Chadwick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kay Padula  |  First Impressions 
Rating:
5.0

Al is an outstand manager and goes above and beyond to make this facility top notch !

STEVEN WEBER MY SECRET GARDEN  |  First Impressions 
Rating:
5.0

I have never met friendlier people. Al is so nice and easy to deal with. I would absolutely recommend anyone looking for storage to use their facilities.

Sara Taylor  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful, facility was clean. Thank you

Theresa Gustafson  |  Overall Experience 
Rating:
5.0

Friendly front desk experience; units clean; equipment to move items into the units very helpful.

Kay Padula  |  First Impressions 
Rating:
4.0

My one complaint is the downward slope in the storage garage. When loading and unloading into a car, it is very hard to keep the wheeled cart in place.

Reithel Mercer  |  Overall Experience 
Rating:
5.0

The facility is immaculate, your rep at the counter was beyond helpful and personable, and the offer came exactly when I was looking for a storage solution. Thus far I couldn't be happier.

Chris Clardy  |  First Impressions 
Rating:
5.0

This facility is well maintained, well lit, secure & has great carts to move your items in & out of unit. Al, the manager, is helpful, friendly, & knowledgeable. The indoor loading dock is super good.

Max Becraft  |  Overall Experience 
Rating:
5.0

Clean and very well maintained facility

Gwendolyn Richmond  |  First Impressions 
Rating:
5.0

Al was great and very accommodating. Dropped my first stuff off today. Well lit aisles and very clean.

JOHN HINNEN  |  First Impressions 
Rating:
5.0

Al is a very very honest and caring person. I would extremely recommend him and his u-haul services to everyone. A++++++++

HESSAM HOSSEINI  |  First Impressions 
Rating:
5.0

My movers from Allied said this U-Haul was the best they have ever seen. And they have seen quite a few. Great business to work with. A+++

Stephen Lasley  |  Overall Experience 
Rating:
5.0

Nice clean, easy access units.

Mike Mitchell  |  First Impressions 
Rating:
5.0

Excellent secure facility, well maintained, friendly and helpful staff.

Ted Johnson  |  Overall Experience 
Rating:
5.0

Extremely helpful and courteous

James Moore  |  First Impressions 
Rating:
5.0

Overall, an excellent experience. Individuals were helpful, knowledgeable, courteous and friendly. Thanks

Christine EVERETT  |  Overall Experience 
Rating:
5.0

Great

Tyanna Reddick  |  Overall Experience 
Rating:
5.0

Very helpful employees

tonayasia seiber  |  Overall Experience 
Rating:
5.0

Excellent service!

Selena Furr  |  First Impressions 
Rating:
5.0

Very friendly staff

renee L Wadley  |  Overall Experience 
Rating:
5.0

Excellent customer service

Gabriel Boateng  |  Overall Experience 
Rating:
5.0

All good. Mr Jabr is very helpful and reasonable.

Chris Caras  |  Overall Experience 
Rating:
5.0

Great place !!! Everyone was so helpful

Dowling Emma  |  Overall Experience 
Rating:
5.0

good product

John Riter  |  Overall Experience 
Rating:
5.0

Great facility and superb staff!

david miller  |  Overall Experience 
Rating:
5.0

I paid for a full month and I got my stuff out of the storage unit on Aug 17, 2019 but I did not get any refund for the rest of the month and that is not something good about U-Haul.

Ali Shahbazi mastan abad  |  Overall Experience 
Rating:
5.0

Location facility and staff were all excellent

Ida Walton  |  First Impressions 
Rating:
5.0

Excellent Facility!

Nathaniel Riehl  |  Overall Experience 
Rating:
2.0

Staff had record of cube reserved two weeks ahead of time but nothing was ready when I arrived. Only employee on premises did not want to help and was extremely rude. She should be fired.

Darrell mcconnell  |  Overall Experience 
Rating:
5.0

Personal very helpful and nice Very clean

Kenneth Bittner  |  First Impressions 
Rating:
5.0

Great facility and staff.

Christopher Chadwick  |  Overall Experience 
Rating:
5.0

Everything was great

Christopher Chadwick  |  First Impressions 
Rating:
5.0

None

Christine EVERETT  |  First Impressions 
Rating:
5.0

Al. the owner is probably one of the nicest guys I have ever done business with.

Richard Decker  |  Overall Experience 
Rating:
5.0

I was very happy with the U-Haul Storage Facility. I used the it for 3 1/2 years and would definitely use it again should the need arise. It was secure, well lit, clean and nicely maintained.

KATHY NIXON  |  Overall Experience 
Rating:
5.0

Need a fast-path counter available where you can quickly purchase boxes and other supplies. One shouldn't have to wait behind those checking in/out on equipment rentals to buy supplies.

Randall Christenberry  |  Overall Experience 
Rating:
5.0

good job

craig mitchell  |  Overall Experience 
Rating:
5.0

None

Diane Spinella  |  Overall Experience 
Rating:
5.0

Super friendly and knowledgeable! Very thorough walk through of procedures and features.

Merry Wehrle  |  First Impressions 
Rating:
5.0

Office staff was amazing!

john sanford  |  Overall Experience 
Rating:
5.0

Excellent service - Al is always helpful and great to work with.

James DeLaurenti  |  Overall Experience 
Rating:
5.0

Al was super personable and helpful. Storage was very clean and secure.

Douglas Tankersley  |  First Impressions 
Rating:
5.0

This is my second year using this company for my daughter storage needs over the summer. I was impressed with their service the first time which made this year a no brainer for us to return .

Sharon Lee  |  First Impressions 
Rating:
5.0

The nicest people ever! Very friendly, nice, thorough. Very clean. I wish i would have gone to this specific location first. Absolutely the best customer service. 5 stars for me!

Serina Duncan  |  First Impressions 
Rating:
5.0

Thank You for making my stay in the storage awsome!!! Very clean and convenient.

Carol Mccaston  |  Overall Experience 
Rating:
5.0

good job

craig mitchell  |  First Impressions 
Rating:
5.0

They were very helpful.

Tanika Deboer  |  First Impressions 
Rating:
5.0

The place was awesome. Al runs a tight ship. Staff was well-trained, friendly and helpful. Place was spotless. Restrooms were cleaner than most I’ve seen in fine restaurants. Huge thumbs up!

Greg Neaveill  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Excellent facility.

shaun burton  |  First Impressions 
Rating:
5.0

Perfect!

Jordan Payne  |  Overall Experience 
Rating:
5.0

Very friendly and competent.

david miller  |  First Impressions 
Rating:
5.0

Awesome service, Glad I chose this Uhaul Storage!!

Todd Abraham  |  First Impressions 
Rating:
5.0

Al and every employee were very accommodating and kind. This store is a gem.

ebony walker  |  Overall Experience 
Rating:
5.0

Wonderful facility. Very clean, friendly staff.

Dan Pelissero  |  Overall Experience 
Rating:
5.0

Love this facility. Very secure and clean.

Keith Hays  |  First Impressions 
Rating:
5.0

Just love the service I always receive from Al and the other staff. The storage facility is always clean. I wouldn’t go anywhere else.

Andrea Simmons  |  First Impressions 
Rating:
4.0

The only thing that I did not like was the wait to unload!! Al was very helpful and kind!!! Thank you Al!!

michael little  |  First Impressions 
Rating:
5.0

I was given a free month's rental of a storage unit when I rented a cargo van yesterday. I came in, filled out and signed my contract. Easy peasy! My stuff is stored.

Rachel DeJesus  |  First Impressions 
Rating:
4.0

Staff was very helpful. We arrived near end of business hours and began unloading truck into storage unit. Security alarm went off several times despite being checked-in. This should be addressed.

CHRIS NELSON  |  Reservation 
Rating:
5.0

It was so nice to have all of my belongings so well taken care of and so secure.

MARSHA OATMAN  |  Overall Experience 
Rating:
5.0

The attendant was very thorough and helpful

renee L Wadley  |  First Impressions 
Rating:
5.0

Michelle was wonderful and extremely helpful! She was able to find us a rental van and a storage unit that fit our needs.

Starr Baize  |  First Impressions 
Rating:
5.0

I truly appreciated everything, AL thx ALOT

Shanda Payton  |  Overall Experience 
Rating:
5.0

Thanks

Andrew St. Clair  |  Overall Experience 
Rating:
3.0

The facility charged extra if you wanted to get in after hours. The facility also charges an entire month ahead of time but if you close out your account early, you do not get your money back. Upset

Michael Murphy  |  Overall Experience 
Rating:
5.0

Very good experience

JOHN SHELLY  |  Reservation 
Rating:
5.0

Very easy to check in. Very friendly. Great facility. Has everything you need

Dan Pelissero  |  Reservation 
Rating:
5.0

BEST STORAGE EVER PEOPLE WERE VERY HELPFUL COURTEOUS KIND !I WOULD RECOMMEND THEM TO EVERYONE!! THANK YOU SO MUCH! Mrs SOMMERVILLE HAVE A GREAT DAY!

Doris Sommerville  |  Overall Experience 
Rating:
5.0

Great services, and your associates were very curtious, informative and helpful. Thsnks.

Michael Wilks  |  Reservation 
Rating:
5.0

Excellent facility!! We highly recommend it. It has carts available to easily move your items to the individual unit and loading docks inside to back up different size trucks out of the weather.

Max Becraft  |  Overall Experience 
Rating:
5.0

The facility is always super clean and well lighted, and the staff is an example of excellence.

FABIOLA CORDOVA  |  Overall Experience 
Rating:
5.0

Al and the rest of the staff were wonderful! They were very helpful and made sure I had everything that was needed.

kimberly mcghee  |  Overall Experience 
Rating:
4.0

Both times we were there the staff were courteous, helpful, and had a smile for us. Thanks, Rich & Robert

Rich Kraybill  |  Overall Experience 
Rating:
5.0

This facility is very clean and well kept. The parking lot is free of debris. The employees are friendly & helpful. This would be my first choice if I needed storage again.

Marian Hender  |  Overall Experience 
Rating:
5.0

Al the manager and his staff are fabulous. They were supportive, helpful and just all around great! No matter what came up, glitches on timing, storage issues or any other problem they were incredile

Shirley Ackerman Bethel  |  Overall Experience 
Rating:
5.0

For the last two summers this has been a great experience. While this facility involves a farther drive for us, it’s worth it to have a clean, secure, climate-controlled in pace to store our things.

Richard Cawood  |  Overall Experience 
Rating:
5.0

Pro's every step of the way. Facility clean and we'll lighted. Access was secure and easy to work. Will be there next spring.

jason kessler  |  Overall Experience 
Rating:
5.0

The storage was perfect. I only had one problem. I wish that I could have suspended my rental when we moved everything out.

VIRGIL MARSHALL  |  Overall Experience 
Rating:
5.0

Used many Uhaul centers over the last couple of years, this center has by far the best customer service, and is a clean store

jennifer terasa  |  Reservation 
Rating:
5.0

I am very satisfied with my experience at uhaul on Allen road in Peoria. Al and his crew were very helpful and polite. The facility was very accommodating yet secure. 5 STARS!👍🏻

Steve Hudson  |  Overall Experience 
Rating:
5.0

All of the people at the U-Haul were very nice especially Ail If I ever need any thing else I will go right back to U-Haul

john johnson  |  Overall Experience 
Rating:
5.0

Nice clean facility very handy

Mark Lauffer  |  Overall Experience 
Rating:
5.0

Excellent staff.

Jerome Sanderson  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top