Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent agent. Cleaned and new truck. Easy to book and returned. Did not over charged . A+++
Dung Trinh
Rating:
4.0
Better maintain the rental Trucks. Many mechanical issues.
CARLOS PARRA
Rating:
5.0
Customer did not leave a comment.
Diego Desouzamonteiro
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Martin Rodriguez
Rating:
5.0
hiran was a very respectful and helpful young man he explain to me with very good details how to put the car on so I can make it safe I love his work ethic
jasmine bonilla
Rating:
1.0
Total disaster raggedy old van had roaches and door wasn’t able to be closed completely … horrible
Jeremiah McKenzie
Rating:
1.0
My reservation which I reserved days prior was alter and modified without my consent redirected me upon arrival even though it was several vehicles there on (the day of and afterwards) to another location on 79th street and 29th Ave. a third party dealer for an unsafe vehicle which put me and my family lives jeopardy!!
Let’s be clear the manager (she) on 36 street offer a small unit to compensate me for the unsafeness of a vehicle, that should’ve never been on the road due to all the issues it had also I was out of the storage unit by 2/29/2024 And I have pictures!!! I suffer with back pains health issues etc. Miami Dade County worker out on medical leave….. And I have never experienced customer service like this in 32 years!!!
MONICA SCOTT
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MAXIMO REYES
Rating:
5.0
All people in the office very nice
Francisco ramon Ramirez
Rating:
5.0
Staff was friendly and helpful.
Jaime Torrens
Rating:
2.0
I got $20 extra for leaving the trailer wrong parked
Jacobo Henruiquez
Rating:
5.0
Customer did not leave a comment.
Andy Castillo
Rating:
5.0
Customer did not leave a comment.
Luis Fernandez
Rating:
5.0
Customer did not leave a comment.
Dwight Mcgriff
Rating:
5.0
parking for pickup equipment , the entrance is close and is too dangerous on the 36 st, no parking outside
Rene Tamames
Rating:
5.0
It was good like it was
George Hudson
Rating:
5.0
it was my second time to rent at this location and it was great -I will only rent at this U -haul location
Wulf Treu
Rating:
5.0
Everyone at this location was very helpful and professional. Thank you.
Gilbert Arismendi
Rating:
5.0
This location doesn’t require any improvements. The manager for this location runs a tight ship and her team are always on point, at least with my experience with this location. This location makes uhaul look good.
Daniel Reyes
Rating:
5.0
Customer did not leave a comment.
Nathanial Friedman
Rating:
4.0
Customer did not leave a comment.
Linda Stowell
Rating:
5.0
Customer did not leave a comment.
Rafael Ravelo
Rating:
5.0
Very professional people
Was very thorough
Walked me through everything
Andrea Blake
|
First Impressions
Rating:
5.0
The Manager ( a nice Lady ) and the people working there where welcoming and friendly -I will rent again there
Wulf Treu
Rating:
5.0
Customer did not leave a comment.
Pablo Duenas
Rating:
5.0
Customer did not leave a comment.
Guillermo Gonzalez
Rating:
5.0
Best location in Miami! Very efficient and friendly staff
Aladino Rey
Rating:
5.0
Customer did not leave a comment.
Chris Penny
Rating:
4.0
Need to improve service on customer with reservations.
CARLOS PARRA
Rating:
5.0
Everyone is so friendly and helpful!
Lakisha Hollins
Rating:
5.0
Customer did not leave a comment.
MAURICIO LOPEZ
Rating:
5.0
Best service ever.
LEONARDO SANTANA
Rating:
5.0
Excellent service by all employees
HERIBERTO MESA
Rating:
5.0
Customer did not leave a comment.
Aladino Rey
Rating:
1.0
The only thing that was okay seemed to be the security features. The access wasn’t great and the location was awful… Having to take boxes on a cart from outside then down a long hallway, then downstairs and around the corner then back upstairs was terrible. Storage facilities should have easy access to storage units from the outside. I didn’t enjoy this experience at all! I would give it a 1 out of 5. I couldn’t even get an appropriate parking spot. I had to park down the street and worry about getting the car towed… Very small parking lot!
Keondra McGhee
|
First Impressions
Rating:
4.0
I need a unit with longer hours.
MARIA VARONA
|
First Impressions
Rating:
5.0
Wonderful customer service, great clean equipment
Soledad Roa
Rating:
5.0
Better check the vehicles, inside & out. The service at the counter was truly very good and attentive.
CARLOS PARRA
Rating:
5.0
Customer did not leave a comment.
Santiago Merida
Rating:
5.0
Wonderful UHaul
DYLAN CORSINI
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Alvaro Donado
Rating:
5.0
Customer did not leave a comment.
Ana Irias
Rating:
5.0
Customer did not leave a comment.
jose gonzalez
Rating:
5.0
Customer did not leave a comment.
Juan Romero
Rating:
5.0
Helpful and polite kids at this location. The dropp off was fast. Great costumer service. Thank you.
Zilanda Dutra
Rating:
1.0
When I arrived I was notified that my rental had been given away and there were ZERO cars available. The only vehicle offered to me was one that I was told required a $1,000.00 deposit, with almost zero information given. As a result I had to find another u haul store 25 minutes away. Horrible experience
Andrew Brodsky
Rating:
1.0
Deje algo en el camión entrene a recoger el recibo no encontré mis audífonos
Vilian Gutierrez
Rating:
5.0
Customer did not leave a comment.
TYNESE MOORE
Rating:
5.0
Beri gut
German Zuniga
Rating:
5.0
Todo esta bien 👍
Rubier Osorio
Rating:
1.0
I'm not the type of person to write reviews but I had to do it today. I received a call from uhaul dispatch this morning that the trailer I rented at a U-Haul location was not available and she provided a new location. The U-Haul dispatcher was very friendly. She even went out of her way and left the trailer at the $29.95.
So when I arrived at that location to pick up the trailer first thing they told me you have to park outside. Outside mini the street. So I walk into the office to pick up the trailer. The manager said someone will be right with me. So throughout the transaction process with the individual that's taken care of me. I tell him that the U-Haul dispatcher told me that she was going to leave the trailer with the ramp at the 29.95 price. So that's when the female manager tells me the U-Haul dispatcher has no control over my U-Haul I set my prices. I said okay. So throughout the transaction then she tells me and you must bring the U-Haul trailer back at this location with an authority.
It was too early in the morning to confront her and tell her that she has no customer service experience whatsoever. The individual that was helping me p was more professional than her.
So I pick up the trailer and take off. After I completed my job with the trailer. I go back to U-Haul location I'll pull in and tell the individual outside if I can go inside and use the bathroom. He tells me- I need to unhitch and then you need to park outside before you use the bathroom.
I've been in business for 24 years and have been renting from U-Haul for over 18 years. You will never see a bad review from other locations in my record.
I devote my business to providing the utmost customer service experience with a WOW affect. My employees also do the same.
The individuals working at this facility need to be trained with customer service starting with the manager. I will never rent from this location again. I would rather drive another 5 to 10 miles and pick up my truck or trailer at another location.
Thank you
Miami Furniture Assembly Svcs LLC
Walter Renesto
Walter Renesto
Rating:
5.0
I still not clear about how much money I paid
No mails
Jose Corvalan
Rating:
5.0
Nothing👍
BEVERLY RANKINE
Rating:
5.0
Customer did not leave a comment.
Marilyn Pringles
Rating:
5.0
I am very happy with the service,also the manager and all the staff are very professional.
gueirlmo gonzalez
Rating:
5.0
Flawless, from start to finish! This team goes above and beyond for their clients
Aladino Rey
Rating:
5.0
Customer did not leave a comment.
Carlos Rivera
|
Overall Experience
Rating:
5.0
Menissa the manager was awesome, the rest of the crew, excellent performance, the attention was really good, but one person Dennise she need to work a little with her customer service manners, the rest I can’t complain
ERICK MARTINEZ
Rating:
5.0
Great service
Jose Lopez
Rating:
5.0
Customer did not leave a comment.
Waleska Torres
Rating:
5.0
WOW!!! Mnessa and team are always excellent and consistently improving their store and fleet. I rented a truck and it was brand spanking new!! It had only 2800 miles on it total!! It was super clean, and fancy inside for a truck with LCD display, a little TV type screen in there and all that stuf!!. I'm in it like, dang this is newest vehicle I've ever drove in my life....and it's a U-Haul!! LoL
michael rogers
Rating:
5.0
Customer did not leave a comment.
MARLON NOYA
Rating:
5.0
Customer did not leave a comment.
NATASHA GARRETT
Rating:
4.0
Friendly customer care, however I had scheduled a 10x10 storage, but when I arrived it wasn’t available, so they gave me a smaller one and I had some problems stowing everything.
Fernando Amieva
Rating:
5.0
Great customer service and staff. clean place, I booked my uhaul online, got there, and was served in a timely matter.
Odalys Macias
Rating:
5.0
Customer did not leave a comment.
FREDI GORDON
|
First Impressions
Rating:
4.0
A/C on 26 foot not working
RENE GIL
Rating:
5.0
No complaint
PHILLIP JONES
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
MAYKOL MIRANDA
Rating:
5.0
Amazing experience!
Giulia Trindade
Rating:
5.0
Keep up the excellent work a great team
Chi Lay
Rating:
5.0
Excellent Customer Service! Super Professional GM, the Staff is very nice and helpful.
Jaclyn Baez
Rating:
5.0
Customer did not leave a comment.
Larry Guerrero
Rating:
5.0
Customer did not leave a comment.
Frank Marin
Rating:
4.0
Customer did not leave a comment.
Michael McNamee
Rating:
5.0
I have been to several U Haul Renta locations , but this location is the BEST! I made reservations and my truck was ready, cleaned, gased up, customer service was awesome! Processing time was about 10 minutes! I recommend this location to everyone, you will not be disappointed!
Gloria Johnson
Rating:
5.0
Customer did not leave a comment.
Felix Serrano
Rating:
3.0
U-Haul was very smelly & the visor had something that look like mold
Leihona Ellison
Rating:
5.0
All of the staff is wonderful and went above and beyond. My favorite standouts are Menissa and Jose.
Donette McNair
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Eduardo Castro
Rating:
5.0
Customer did not leave a comment.
Odalys Macias
Rating:
5.0
This location is excellent!! Friendly and Professional, Minessa and her team are always on point and ready to roll you out in whatever rental you need!!
michael rogers
Rating:
5.0
Always a great experience with this team
Aladino Rey
Rating:
5.0
Great customer service and professional work!
Erica Church
Rating:
5.0
one of the best places to rent a good uhal I will return soon
Noel Gutiérrez
Rating:
5.0
Customer did not leave a comment.
Darryl Miles
Rating:
5.0
The same thing as you did for me.
Lasalle wallace
Rating:
5.0
Equipment rented were at separate locations. Would be better to make one stop.
Jaime Mondestin
Rating:
4.0
Customer did not leave a comment.
Sylvia Tyler
Rating:
4.0
Customer did not leave a comment.
Isaac Robles
Rating:
5.0
Excellent Customer Service
HEBERTO ROMERO
Rating:
4.0
Customer did not leave a comment.
DEBORAH STEWART
|
First Impressions
Rating:
1.0
Very un polite, and disorganized
Maikel Rapado
Rating:
5.0
Customer did not leave a comment.
james bassan
Rating:
5.0
Customer did not leave a comment.
pedro chavez
Rating:
5.0
Customer did not leave a comment.
ADRIAN TORRES
Rating:
5.0
Very nice people, very busy location
Andrea Roman
Rating:
3.0
Keep inventory up to date online. Over booking the miles is also inconvenient
Christina Simms
Rating:
5.0
Customer did not leave a comment.
Maria Guibert
Rating:
5.0
Muy buen trato es como familiar
llineta hatias
Rating:
5.0
very nice people help a lot i’m so happy with my service
Victoria Lemus
Rating:
5.0
clean trucks, my wife complained about the rental having a funny smell
Peter Hernandez
Rating:
1.0
I rented the equipment on Thursday September 28 in Orange City FL and on Friday September 29 I returned the equipment to UHAUL in Miami (Early afternoon like 11:00 AM). On Sunday October 1 in the afternoon I received a call from a male at this location asking me when I was going to drop off the equipment and he also advised me I was 72 Hours late on returning it which was not true even if I hadn’t returned it yet. I had the equipment rented out until Sunday. The guy was very rude and told me I needed to return the equipment I told him I would call my uncle to triple check that the equipment was returned. When I called the man back he was very rude and told me that the equipment had not been returned and then kept walking away from the phone .. eventually he came back and told me that the equipment was returned and that it was just a clerical error it was never checked in properly… then he hung up on me.
mey castillo
Rating:
5.0
Customer did not leave a comment.
kenneth williams
Rating:
5.0
Excellent service
Raynel Ortega
Rating:
3.0
Customer did not leave a comment.
Louisa Simeon
Rating:
5.0
Very fast and friendly service. Overall a very good experience. 💯 I would recommend this location to friends . Thank you
Luis Ramirez
Rating:
5.0
Customer did not leave a comment.
Hector Perez
Rating:
1.0
The manager was very rude. The customer service was really bad. When I picked up the trailer it had pieces of wood inside. It was not completely empty.
OSMAY CRUZ
Rating:
5.0
Managing team is awesome.
liam alfonso
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Pavel Battles
|
First Impressions
Rating:
5.0
I felt good having my belongings in a safe and secure place with no worry at all.
Hodges Brooks
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lozan Uri
|
Overall Experience
Rating:
1.0
Ran by a bunch of kids, no customer service. No Dollie’s or carts to move your stuff from your vehicle, no parking or pull up access. Multiple code gates for 1 door?? The worst run and accessible storage I have ever been to. If I’m going to pay $180 a mo th for a box, I have many other storage facilities to choose from. This would not be the one.
Timothy Buck
|
First Impressions
Rating:
5.0
there were no carts available to carry stuff
issiac schwimmer
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Krystl Rattler
|
Overall Experience
Rating:
3.0
My water mug went missing after they told me that they would keep it for me at the front desk. It would be nice to get a replacement
Meliton Galvez
|
Overall Experience
Rating:
3.0
I was looking for a dolly to get my stuff inside the unit I couldn’t find and when I asked representative at office, they didn’t make sure I get one, finally I unloaded the van barehanded, without dollies…
Other storages always have dollies available for customers.
JOHNSON MORISSEAU
|
First Impressions
Rating:
2.0
My stuff was stolen out from my unit and I can't claim my belongings.
RANDOLPH ROLLE
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Tim Soleil
|
First Impressions
Rating:
1.0
So I got an Uber there and I had all my items in the Uber
But the wan at the front desk was moving so slow literally just taking 15 to 30 minutes per person an hour an a half went by for 3 people it's like people in Miami are retarded idk..I came in with an online move in. And I ask if I can get my lock..and she just kept staring around the room. So the Uber driver ended up throwing me out of the car on the side of the road with all my stuff..it's disgusting how you can't do anything in miami without someone who really doesn't deserve the job getting in the way creating an issue and suddenly you lose your unit or like me your standing out side with all your stuff ..people could've stolen it..like whoever that little Tabatha girl is needs to be fired..
trevor flagg
|
Online Move In
Rating:
5.0
Manager was very nice and very helpful as well, I will give her a 5 star all day long !!!!!!!!!!
Barry Harris
|
First Impressions
Rating:
1.0
The storage have RATS infestation problem. I have an issue were rats were found inside my storege room. My wife was the only one dealing with the storage, she have health issues. Sinse the issue was create by them I request help from the manager. I ask if some one from the facility can help her, and they say NO, They told me she have to take out everything out by her self, inspect what was damage and them make a claim, and put everything back again. The issue was created by the facility for poor pest control practices, WHY THE CUSTOMER NEEDS TO DEAL WITH SOME ISSUE CREATED BY THE FACILITY, SPECIALY WHEN THE ONE VISITING THE FACILITY IS A WOMAN. Also some times She trying to walk from the room to the lobby to buy some supplies, and one of the employe make her go around from the outside of the facility to acsses to the customer service area. DID you call these Good Customer Service? I am not. I have to through out a lot of things, sence it was evidence of RATS escrement and orine.
This was not a rent for a couple of month, I rent the facility for entire year, and it was very expense compare to some competitors that I found after I make the deal. NEXT TIME I WILL NOT RENT A STOREGE WITHOUT VERIFY COMPETITORS AND DEFINITLY NO WITH UHAUL.
Sincerly
Carlos A Mercado
Carlos A Mercado
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dantravia Jones
|
Overall Experience
Rating:
5.0
Este local siempre está limpio y el personal es muy calificado excelente
Karla Hernandez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Dorian Sigler
|
First Impressions
Rating:
5.0
No me recuerdo el nombre de la muchacha que trabajo el Sabado 8 de Octubre por la mañana fue maravillosa.
santos gines
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Virginia Walker
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
DAVIAN MILLET
|
First Impressions
Rating:
5.0
Gracias por sus servicio y la amabilidad de servirnos gracias
RUPPERTO RIZZO
|
Overall Experience
Rating:
2.0
Customer did not leave a comment.
Rene Jewett
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Tina curry
|
Overall Experience
Rating:
5.0
Muy bien todo y conveniente el acceso a las instalaciones
Ricardo Cabrera
|
Overall Experience
Rating:
5.0
El personal de servicio son excelentes siempre ayudando en todo
omar diaz
|
Overall Experience
Rating:
5.0
Thanks for everything Y’all the best
michelle black
|
Overall Experience
Rating:
5.0
The staff was great and l never had any issues.
DEBORAH PRICE
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lazara Beltran
|
Overall Experience
Rating:
5.0
Thanks guy good service
glenda welcome
|
Overall Experience
Rating:
5.0
Very helpful staff.
Scott Hugue
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
CHEIMA KENDRICK
|
Overall Experience
Rating:
5.0
The owner was very nice and well-mannered.
CHEIMA KENDRICK
|
First Impressions
Rating:
5.0
Personal is excelente
glenda welcome
|
First Impressions
Rating:
4.0
To Clarify a few things, first the young lady who attended to us was not very informed on all the storage protocols of the facility, like the Uhaul rep in Tampa who provided insight on all the offers, once I pick up my truck. Their a corporate facility and they offered certain deals and I was told most corporate facility should also honor the same deal. Was willing to pay for the entire year, but was not given any incentive to do so. Now the two young gentlemen upon my return of the truck were more helpful.
KIRK GILLILANDRODRIGUEZ
|
First Impressions
Rating:
3.0
They charge me a late fee and send a reminder o f the late fee but not when the due date was closed how convenient. So I found a new storage and cheaper near the area and brand new facility. And I was informed if I wanted automatic payment which at U-haul they never offered, And their prices are extremely high I only used them for 1 month because that was the only storage available.
KARLA GONZALEZ
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
donald hopkins
|
Overall Experience
Rating:
1.0
Por lo menos el almacenamiento de la 36 st no se lo recomiendo a nadie otro si pero ese no
LILAINE BARREIRA TRETO
|
Overall Experience
Rating:
3.0
We checked in and 10 minutes later checked out. The storage unit area smelled very musty. The unit we were provided had no access availability for our DJ equipment we NEEDED to store. Extremely tight corner to a very narrow hallway. Doubtful a large dresser could make the corner. We immediately knew the unit would not work. The person working with us had absolutely no knowledge of anything that was storage unit related.
Lissa Overbey
|
First Impressions
Rating:
5.0
Unlike other locations I didn’t have to worry about not getting a unit after I called ahead
PHILLIP JONES
|
First Impressions
Rating:
5.0
I love the staff you have there now Mr Greeg,
Bryant, Adam, Tanya, Denise, and so on, because they're always polite with me patient very considerate very well spoken and respectful and I love that place & the staff who works in it.
So everyone be blessed 🙏🏽until I see you again 😃😇.....
ANGELA GRAY
|
First Impressions
Rating:
5.0
simple excellent help fully gentleman at office attendance
ROBERTO MONTENEGRO
|
First Impressions
Rating:
1.0
Malisisimo y muy mal trato no te ayuda y hablan en muy mala forma
LILAINE BARREIRA TRETO
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Genoveva Huff
|
First Impressions
Rating:
5.0
The girl and the guy were fantastic with helping me
Artis Patterson
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Carlos A Mercado
|
First Impressions
Rating:
1.0
One of the staff members called my friend the N word.
HIRAN ANDRADES
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Giovani Ortega
|
Overall Experience
Rating:
5.0
Bien 👍.
Rosa guzman
|
First Impressions
Rating:
3.0
There were roaches in the storage unit when we opened it.
Sana Ahmed
|
Overall Experience
Rating:
5.0
la mejor atención al cliente la tiene.ese personal muy atentos y amables ...
fidel perez
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jorge Contreras
|
First Impressions
Rating:
4.0
None.
Soskia Pineda
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Jermaine Williams
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Joann Bain
|
Overall Experience
Rating:
2.0
Parking is terrible.
2nd floor storage depends on a dock ladder, which is terrible if you need to store heavy items
Luciano Peixoto
|
Overall Experience
Rating:
5.0
Excelente servicio de todas las personas
Alejandro Sunol
|
Overall Experience
Rating:
4.0
Todo estuvo bien lo único malo que el almacén tenia ratones
Yanier Salicio
|
First Impressions
Rating:
4.0
The staff are super nice 👍 the manager gregg is awesome and humane really easy to identify with! Thank you so much!
Claudia Iscoa
|
Overall Experience
Rating:
5.0
Very good team there
Alejandro Sunol
|
First Impressions
Rating:
5.0
The manager Greg was very friendly and helpful throughout my entire time at uhaul. I really appreciate everybody at the 36st Miami location.
David Hershcovich
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Eduardo Cerdeiras
|
First Impressions
Rating:
5.0
me atendieron muy bien
PEDRO AMOR
|
First Impressions
Rating:
5.0
Everyone is very helpful and courteous.
Linda Pagan
|
First Impressions
Rating:
5.0
The staffs there are very helpful and friendly.
Diane Gabriel
|
Overall Experience
Rating:
2.0
mice got to my stuff
Eleida Diaz
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Dorothy McKinney
|
Overall Experience
Rating:
5.0
Thank you for your service.
Joaquin Solorzano
|
Overall Experience
Rating:
5.0
Menissa was excellent!!
Adriana Rhobes
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Ezequiel Barahona Perez
|
Overall Experience
Rating:
5.0
Staff was amazing
APRIL MAYES
|
Overall Experience
Rating:
5.0
Excellent Team Work
Carlos Barrios
|
Overall Experience
Rating:
5.0
Thanks. I enjoyed my uhaul journey and I will come again.
OLLIE BOSTIC
|
Overall Experience
Rating:
5.0
The staff was always helpful and friendly and went out of their way to make sure I felt welcome and appreciated. Anytime I needed help whether to find a locksmith, needing to dump trash, or questions about my storage price I didn't have a problem. This location is also very good in that in case of hurricane it is least likely to flood.
ORCHADIA MCLEAN
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Faye Proctor
|
Overall Experience
Rating:
5.0
Good
Andreina Rosado
|
Overall Experience
Rating:
5.0
Everyone helped me especially when they knew I had Disabilities. I appreciate everything they did to make things easier for me.
Anna Grant
|
Overall Experience
Rating:
5.0
Everyone was very kind and the facility is clean. Staff is very helpful and please communicate with the staff they know how to help with the storage and vehicle. Staff is professional
desiree brown
|
First Impressions
Rating:
5.0
The service in this place is excellent!
alex hernandez
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Overall Experience
Rating:
5.0
The two girls that took care of me were excellent. The one that helped me to put away my itemswas so sweet and so nice and she deserves a raise. I have back problems and she was just so wonderful!
alex hernandez
|
First Impressions
Rating:
1.0
Alejandro Rodriguez at the facility in Miami was AWFUL! it took him an hour for us to return truck, was rude, cussed in front of us and said bad things about uhaul, tried to make me pay for free stora
Krista Godbey
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First Impressions
Rating:
1.0
Always a problem. Incompetent& RUDE staff. Move out date was the 18th spoke to rep and was told I was ready to go, yet I got calls.U-Haul is a joke. Wouldn’t recommend ot even to my worse enemy.
Jacqueline Dapena
|
Overall Experience
Rating:
5.0
Everyone at this facility was top notch. The GM Hector runs a tight ship. They made my move very easy and helped in all aspects. I'm very grateful.
Hakim Ahmouz
|
First Impressions
Rating:
5.0
The person was great and very helpful
Bessy Hernadez
|
First Impressions
Rating:
5.0
Excellent staff and professionalism!
Edward Buncamper
|
Overall Experience
Rating:
5.0
Everything was great
Orlando Alfonso
|
Overall Experience
Rating:
2.0
I had several issues and my car was totaled due to Uhal. I sent several messages to director with no response. Management is nasty and loss a large number of customer like myself that don't want to
angela banks
|
Overall Experience
Rating:
5.0
Me gustó porque un sitio limpio y con aire acondicionado lo único que el precio está un poco harto
Julixa Graciani
|
Reservation
Rating:
1.0
Poor customer service
LUCY LUVAIANO
|
Reservation
Rating:
1.0
My worst experience. It was a nightmare. I would never recommend uhaul.
LUCY LUVAIANO
|
Reservation
Rating:
5.0
GREAT SERVICE AND DEALS
AHMED CRUZ
|
Overall Experience
Rating:
1.0
I’m not recommending this place to anyone, I pay for the whole month on agoust 12 and two day ago I picked up all my stuff and I leaves the keys in the office they told me that they can’t return my mo
omar perez
|
Overall Experience
Rating:
5.0
The staff was very helpful and attentive to our needs