Customer Reviews for U-Haul Moving & Storage at Eagles Landing

2,853 reviews

471 Eagles Landing Pkwy   Stockbridge, GA 30281
(Eagles Landing Learning Center)

(678) 379-5018

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(678) 379-5018

471 Eagles Landing Pkwy
Stockbridge, GA 30281
(Eagles Landing Learning Center)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Amazing service from the entire staff! Braylen H was great!!

Brian Stockton  |  Overall Experience 
Rating:
5.0

The staff is very busy but professional. They take the time to help everyone regarding their specific needs. I’m a patient person so I do understand the nature of the job, because when it was my turn to be helped I received the same good quality care. Hector is amazing!

SHERRY WILLIAMS  |  First Impressions 
Rating:
5.0

Good people to work with

Brian Rendon 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Sims 
Rating:
5.0

Customer did not leave a comment.

MARICIA BENNETT 
Rating:
4.0

Braylen, the young man who assisted me with the rental, called for help with processing the order. He called for a young lady in the back office. She told him to ask someone else because “I have my shoes off, I told you my toe is hurting”. He told her the others were busy. She did not respond further and neither did she come to assist him. Horrible!

AUDREY FULLER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sasha Rogers 
Rating:
5.0

Customer did not leave a comment.

PILAURA LIVINGSTON 
Rating:
5.0

Customer did not leave a comment.

RUTH PICHARDO 
Rating:
5.0

Very professional and efficient service. I would recommend to others. This is one of the better U-Haul locations

Mark Morris 
Rating:
5.0

Customer did not leave a comment.

IZIDORO SALGADO 
Rating:
1.0

Sunday we picked up the Uhaul & Rented a Storage Unit. I told the young lady to give me the same unit we had before. We get back at 8pm to Unload. There’s a Green lock on the unit. We can’t access the unit. We have to keep everything in the Uhaul over night. We go back Monday morning @7:30. They take the lock off it’s a small unit. It’s not what we asked for.😡 We had to wait & get another unit. We unload what we put into storage & left the rest on the truck for our new place. I Pooh notice something leaking from the Uhaul. They come inspect its transmission fluid. We have to get another uhaul 😡. So we had to move everything out that 1 Uhaul into another Uhaul. MY WHOLE SUNDAY & MONDAY WAS RUINED… I have never ran into these issues with Uhaul. Then we still had to pay $44..😡😡😡 We will not be renting from this location again. Everyone be on the phone instead of helping customers. If you rent the unit take the lock off. I had to take off work Monday to finish moving. BAD INCONVENIENCE RO US… HORRIBLE EXPERIENCE

Zakia Dorsey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rhonda Saunders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randy Brown 
Rating:
5.0

Service was good!

Irisdean Beazer 
Rating:
5.0

It was quick and easy for me to rent a van, and there were plenty of vehicles to choose from.

GREGORY FOX 
Rating:
5.0

Friendly staff

Russell Hancock 
Rating:
5.0

Jacob is the best employee I've encountered in the state of Georgia good dude..real person

BRANDON THOMAS  |  First Impressions 
Rating:
5.0

This location is the biggest location I’ve ever visited easy access. Well maintain I really appreciate the accommodation that took place due to me renting online. Thanks again Shana T.

Shana Turner  |  Online Move In 
Rating:
5.0

Very satified

Keith Modeste 
Rating:
4.0

Customer did not leave a comment.

Judea Stuart 
Rating:
5.0

Customer did not leave a comment.

Freddie Gonzales 
Rating:
5.0

From the desk to the storage units...Honestly everyone was so polite, smiling & helpful! The truck had good tires, clean, drove well and no problem from one state to 3 others. The entire property was clean. Personnel were busy detailing trucks, cleaning storages & the lot. Thank you! Ms. C. Baker

Connie Baker 
Rating:
5.0

Customer did not leave a comment.

David Pittman 
Rating:
5.0

Customer did not leave a comment.

Eric Goon 
Rating:
5.0

All good

Donald Cross 
Rating:
5.0

DiJae provided outstanding customer service from start to finish. The truck was clean and it great condition.

RONNIE AIKENS 
Rating:
5.0

Customer did not leave a comment.

Eduardo Lleras 
Rating:
1.0

Staff didn't offer any discount for me as a returning customer despite me asking. Instead I got a price increase for the exact same size storage unit I rented before.

ANDREA DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jovada Taylor 
Rating:
4.0

Customer did not leave a comment.

Michael Allen 
Rating:
5.0

Customer did not leave a comment.

Kerdell Jackson 
Rating:
2.0

My family and I have rented a lot at this location over the past year abd the associates that work here do not ha e a sense of urgency to do anything. They don't care.

Marvin Griffith 
Rating:
5.0

Customer did not leave a comment.

Patricia Young 
Rating:
5.0

Customer did not leave a comment.

Anita Munroe 
Rating:
5.0

Customer did not leave a comment.

Dedrick Clark 
Rating:
5.0

Customer did not leave a comment.

Jovall Quarles  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Terry Haugabrook 
Rating:
5.0

Customer did not leave a comment.

William Brown 
Rating:
5.0

Great customer service

Tammie Hobbs 
Rating:
3.0

Proper location and description of drop off box.

PATRICK DAVIDSON 
Rating:
1.0

When I arrived, I stood outside for 5 minutes in the cold after the posted open time (7AM). I was waiting for them to open the door. They saw me, but continued to count money for the register. When I knocked, they signaled for me to wait a minute. When I was let inside, there was no greeting, they just continued to count money. They drafted a contract, explained very little of how the process worked, had me sign a few things and handed me the keys. They also gave me a vehicle with 7 miles to empty on the gas and told me to go to the gas station down the road. Once fueled, I couldn’t get turned around so I had to go down the road a bit and use extra miles which I was ultimately charged $12 for. I was charged for their failure to fuel the vehicle. I checked my contract and saw my drop off date was March 1st, no one ever told me a specific time my vehicle needed to be dropped off. I dropped it off at the end of the day on March 1st. Then I was told I was late and was charged for an additional day. So because of the lack of communication and lack of attention to detail on U-Haul’s behalf, I was charged an additional $99. This is not right, I’m currently waiting 3 business days to hear if the charges will be taken off. The Stockbridge, GA location needs training.

andew king 
Rating:
5.0

Everything was great

Jacqueline Duncan 
Rating:
3.0

Customer did not leave a comment.

CANDISS EARL 
Rating:
5.0

Only thing sometimes staff (female) out talking not checking customers out making them wait

Lashonda Riley  |  Overall Experience 
Rating:
5.0

Rode rough like tires out of balance. Check engine light on first morning after rental started.

John Hornback 
Rating:
5.0

Customer did not leave a comment.

Eric Lee 
Rating:
5.0

Customer did not leave a comment.

Justin McIntyre 
Rating:
4.0

The sent of an ash tray very bad on my sinuses

Lue Anne Mosley 
Rating:
5.0

Customer did not leave a comment.

Tiffany Gates 
Rating:
4.0

Customer did not leave a comment.

Kedra Gates 
Rating:
5.0

The staff at this location is very friendly and helpful.

Nancy Christofferson 
Rating:
4.0

The staff was helpful and professional. Sometines the wait was more than I 8preferred. Overall good experience.

Jack Cunningham  |  Overall Experience 
Rating:
5.0

Great customer service

Gary Jackson 
Rating:
5.0

Customer did not leave a comment.

William Friddell 
Rating:
5.0

Lady who assisted me with returning the truck was quick and courteous. Will rent again when needed. Respectful business.

Matthew Yeomans 
Rating:
5.0

Excellent Customer Service!

VANOY HARRIS 
Rating:
4.0

Customer did not leave a comment.

Jessica Bradford 
Rating:
1.0

I got into a serious accident that caused me to be in the hospital for 2months I explained everything to them they auctioned all my belongings mine and my son I asked to at least grab my paperwork they said no everything was already witch was a lie because when I got there to make the payment people was still packing out my storage

DIAMOND MILLS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sandy taylor 
Rating:
5.0

Just keeping doing what you do !! You're alright with me 👍👍👍 to Mgr.Jacob, Asst. Lochlin + UHual Truck Fleet Leader - Tony A.

Anthony Lee 
Rating:
4.0

Customer did not leave a comment.

gEORGE fRAZIER  |  Overall Experience 
Rating:
5.0

Very good i was please

ROBIN PASS 
Rating:
4.0

Customer did not leave a comment.

RASHIDA BILLINGSLEA 
Rating:
4.0

Returned the truck at night and spent 20 minutes looking for the key drop off. It is in the most unlit unmarked spot possible. To be a tiny slit in a garage door with a small sticker next to it is very impractical. It needs at least a bigger and brighter sign to catch people’s attention. Other than everything went smoothly

Jordan Berg 
Rating:
4.0

70692044 I want to commend Jacob on a well managed facility. The moment I walked in, I was greeted and waited on in a timely manner. I want to definitely thank Tyler foe all his assistance. The Gentlemen was well knowledgeable and helpful with me. He was able to answer all my questions that we had and definitely made.us more comfortable about doing the move we had to do. Thanks Jacob and Tyler for making our experience great!! We will definitely return again.

Lawrence Harmon 
Rating:
5.0

The service was great. The truck was very very very unsafe. The wheels on that truck shake. The truck doesn't go pass 50 miles without shaking. I prayed all the way to Marriott because of the trucks & cars flying by me going 50 miles & shaking. Every time a truck went by it pulled me. PLEASE DONT RENT THAT TRUCK TO ANY FAMILIES IT IS NOT SAVE. I also got bad service, because that wasn't the truck I ordered, so my family move was also messed up. The truck was to small. So my experience was not good & it cost me over $100. For such unprofessional SERVICE. Just sharing.

Janie owens 
Rating:
4.0

The truck I had was beat up. The driver door was hard to close. Had to slam it 2-3 times to get it fully closed.

Brian Belom 
Rating:
5.0

Customer did not leave a comment.

Priscilla Smiley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Berry 
Rating:
5.0

Customer did not leave a comment.

Sherrell lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathy Chipp 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER FISHER 
Rating:
1.0

Fuck y'all

GENE SIMS 
Rating:
2.0

Had issues with selecting a drop off location. They put me down for drop off in a different state. I had to jump through hoops to find an unmarked location which took trailers for drop off. When I emailed service I gave them my reservation number and no one got back to me. Awful service.

Catheryn Austin 
Rating:
4.0

Customer did not leave a comment.

Keith Dorries 
Rating:
4.0

Customer did not leave a comment.

george frazier 
Rating:
5.0

Customer did not leave a comment.

Michael Hawrylak 
Rating:
5.0

Customer did not leave a comment.

REGINALD HEWELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE FORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Toni Kinion 
Rating:
5.0

Customer did not leave a comment.

Darlene Adams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Latrina Baker  |  Overall Experience 
Rating:
4.0

Fast and reasonably priced & freat service

Jermaine Moses 
Rating:
5.0

Quick and easy process.

Tamika Cole 
Rating:
3.0

Customer did not leave a comment.

Shavetta Craft  |  Online Move In 
Rating:
1.0

I had a horrible experience at this location. The customer service I received when I picked up the vehicle was poor. I was not greeted when I walked in after I said Good Morning. I was never acknowledged after 6 minutes of waiting. I finally asked if their was someone to help me. Corei Hector was on his phone the entire time texting not acknowledging me. Then after returning the vehicle at 1045, I was called at 150 asking to return the vehicle. I had to go back and forth with the rep on the phone to state that I did in fact return the vehicle 4 hours prior. I called corporate about this incident and asked to have the general manager to contact me. I will never ever return to this location nor do I believe in the Uhaul name.

Makeeda Collins 
Rating:
1.0

Customer did not leave a comment.

Malik Hall 
Rating:
5.0

Customer did not leave a comment.

Latrina Baker 
Rating:
1.0

The breaks are bad the engine is making loud noises

Devin Rodgers 
Rating:
5.0

Customer did not leave a comment.

Charlene Barnes  |  First Impressions 
Rating:
5.0

Always professional and friendly and willing to help

Martha Nelson  |  Overall Experience 
Rating:
5.0

The move-in process was easy and the price (especially with the discount) was great. More importantly, the gentleman who helped me did an excellent job! He helped me with my bundle of boxes, to make sure I could get them to my car. Then he drew a map to show me where my unit was, and took me there (I followed him from my car). He was very attentive to all my many questions and showed me exactly how to enter the building, explained rules, and stayed to make sure I was able to secure the door with the new lock. I feel like if I had more questions, he would have gladly answered them. Moving is a stressful time and I’m grateful to know I can count on y’all to make it easier!

Angelica Buono  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nia Walls 
Rating:
3.0

KEEP YOUR WORD!!!

Barbara Peterson 
Rating:
3.0

Provide the services that I confrmed. Instead of gettinng what I reserved - 2nd floor climate control - I was given so far in the back of your lot and I do mean outside4 all the way to the rear of the property until we hardly found our way out. I am not happy with that location and the rate charge4d for outside unit. NEVER AGAIN!!

Barbara Peterson 
Rating:
5.0

Customer did not leave a comment.

CANDICE HUGHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Manuel Ynclan 
Rating:
4.0

Customer did not leave a comment.

EDWARD SMITH 
Rating:
5.0

Give the same service I got

Norman Bayless 
Rating:
5.0

Customer did not leave a comment.

Vincent Rossano 
Rating:
4.0

Customer did not leave a comment.

Sharon Parks 
Rating:
5.0

There is no key box to drop the key off

Celia Morales 
Rating:
5.0

Always Great customer service!

STEPHANIE MCNEASE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Prabhav Ashesh Jani 
Rating:
5.0

Great experience. Staff was friendly and professional. Opened on time and check in was quick.

Randall Slaughter 
Rating:
4.0

The first truck that was provided for us had a coolant leak. I'm so glad I looked underneath the truck. That could have been trouble. The second truck was better. It was just beat up and had more road rash. The staff was friendly and accommodating.

Herbert Powell 
Rating:
1.0

The price for storage is ridiculously high! It's just a dang building with a lock for christs sales!!

Heather Norton  |  Online Move In 
Rating:
3.0

The only thing I didn’t like or appreciate is that the unit I reserved was not available. Because of this it took me 2 extra hours to make my stuff fit in smaller units.

Kelly Clarke  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nina Patton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne Jinks  |  Overall Experience 
Rating:
5.0

Can't think of anything. Just keep up the great service.

JJ Turner 
Rating:
5.0

Customer did not leave a comment.

Christopher Sawyer 
Rating:
3.0

The person that help me at like as if he didn't know what he was doing. He 1st schedule me for the uhaul that delivers the box to your house andvI told him that I am move my items out of my mother's basement due too a leak she has ans I am still waiting to close on a home.

TONYA HOLSEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Anthony 
Rating:
5.0

Customer did not leave a comment.

Andrea Ingersoll  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Terry Jonas 
Rating:
5.0

The assistant manager Hector was absolutely excellent answered all of our questions was flexible took us right to our storage facility. On a scale of 1 to 10 he rates a 15.

ROBERT WILLY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Billings  |  Overall Experience 
Rating:
5.0

I than Jacob and his staff for their professionlism, kindred spirit,and overall their customer service skills and knowledge.

denise stuart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith cromer 
Rating:
5.0

Customer did not leave a comment.

Yvonne Sharif  |  Overall Experience 
Rating:
5.0

The gentleman that helped checked us in was very personable and helpful!

Wendell Wade 
Rating:
1.0

The truck I was given was definitely not safe to drive and should be out of commission the check engine light was on throughout the whole duration of my move. The truck was shaking severely it was frightening I thought the truck was going to break down. The gas tank had to be filled as soon as we left the lot. The headlights were extremely dim. This vehicle was very unsafe to drive. I will be contacting corporate about my unprofessional experience.

KIYA DANIELS 
Rating:
5.0

I have used this location more than once. pickup and drop off was great!! The only thing I would change is the Key drop!! Very hard to find. It is a very small slot that is not obvious. Maybe they could make a big sign with directions?

Sue Peterson 
Rating:
5.0

The staff at this location is very helpful and knowledgeable.

Nancy Christofferson 
Rating:
3.0

The truck was in desperate need of a tire alignment.

Shanelle Sewell 
Rating:
5.0

Customer did not leave a comment.

TENESHA THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laurie Ward 
Rating:
3.0

I was charged over $100 in mileage that I had to pay. I drove less than 50 miles. A disgusting experience overall.

Joseph Pearson 
Rating:
4.0

Customer did not leave a comment.

Sandra Kinney 
Rating:
5.0

Customer did not leave a comment.

Latora Addison  |  Overall Experience 
Rating:
5.0

We were sad to leave U-Haul But we had moved to Barnesville Ga with no facilities nearby.

mary hahn  |  Overall Experience 
Rating:
5.0

My two year stay was great with this location, whenever I had a problem they always worked it out to satisfy us. Thanks for your services they where great!

Marchello Kennedy  |  Overall Experience 
Rating:
5.0

Overall it was a good experience.

darcel copeland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malyvanh Soulack 
Rating:
5.0

Customer did not leave a comment.

ernest jones 
Rating:
4.0

Customer did not leave a comment.

Laurie Ward 
Rating:
4.0

Customer did not leave a comment.

Lyshander Franklin 
Rating:
5.0

Very efficient and a lot less hassle.

Lorenzo Belga 
Rating:
5.0

Customer did not leave a comment.

Otto Walker  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shannon Westbroks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNETTE JAMES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Howard  |  First Impressions 
Rating:
5.0

Diana was very helpful. Explain everything in great detail. The model for customer service starts with her. Thank you Diana.

ROBERT AUSTIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Lathan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deangela Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sharon powell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON KIEDROWSKI  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shannon Westbroks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Desirae Evans  |  Overall Experience 
Rating:
5.0

Some of the outside units need minor repairs to ensure water cannot enter.

Roland Tippit  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHARON POWELL  |  First Impressions 
Rating:
5.0

I wish they were more informative. I was not explained how the entrance key worked

Michelle Tingle  |  Overall Experience 
Rating:
5.0

Prices are fair, equipment is reliable, storage units are clean, and service is consistent at the service facilities. I have been a U-Haul customer for over 30 years. It remains my first choice and my first referral to others.

Larry D Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATRICIA WADE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvonne Sharif  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Carl Elliott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENNET BRYANT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alfred Marcus Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sebrina Savage  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE FORD  |  Online Move In 
Rating:
4.0

When I got there my reservations could not be located.

Bernard Harris  |  First Impressions 
Rating:
3.0

Possible l can talk to somebody....

Adwoa Donkor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FENECE JENKINS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charmaine Bacon  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEMETRIUS HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sedtrice Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frederick Steward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer smith  |  First Impressions 
Rating:
5.0

Interactions were few but they are an amazing team at this particular facility. Thank you for your kindness and compassion.

Stephanie Grayson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Maddox  |  Online Move In 
Rating:
5.0

Great customer service care and clean facilities! Loved the climate control option.

Taylor Marzell  |  Overall Experience 
Rating:
5.0

Diana T was super friendly and helpful

URSULA KINSEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phyllis Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN JACKSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AFTON LEAK  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

VALERIE GORDON  |  First Impressions 
Rating:
5.0

The whole process of getting into my unit was smooth and easy.

CHRISTY BACON  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Vernadette Jordan  |  Overall Experience 
Rating:
5.0

Rep that checked me in and processed my storage unit rental was awesome.

ERICA DOSSIE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Javonte Wright  |  Overall Experience 
Rating:
4.0

It would be nice to know that you all put extra security locks on the units. I forgot to set the alarm on my unit and i was not told that you all would place an extra lock on the unit. I love that security, but a heads up in the app would be nice.

Kanige Brooks  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Yolanda Williams  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Janelle James  |  Overall Experience 
Rating:
5.0

Professional and Efficient !!!

BETTY JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenyada Samas  |  First Impressions 
Rating:
5.0

They were all very friendly and helpful❣️ I am very hopeful to receive my last rent back since I moved out the very next day after paying my rent❣️🙏🙏🙏🙏🙏🙏🙏

Gay Jarrard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phyllis Perry  |  Online Move In 
Rating:
2.0

My daughter and I had to pay extra because Jordan did not follow through with providing us the 2 -10x10 units on the ground level. On September 26th, 2023, around 7:30am, my daughter and I visited this U-haul location. Jordan assisted us with the reservation, she showed us an inside unit that she could combine to.give us 2 units side by side on the ground level. We were pleased with her suggestion and made the reservation. We contacted Jordan by phone on the 27th to confirm the ground level units to prevent extra fees if the movers had to move our household items to the second floor,and she assured us a second time that both units were together on the ground level. On the 29th when the movers and I arrived around 10am at U-haul to unload the truck,I went inside to the office where Jordan and another co-worker was. I asked Jordan for the unit numbers so the movers could start to unload the truck. Jordan turned around in her chair and looked on the computer,she stated "someone had split the units and it just happened this morning", I asked Jordan to just give me a storage unit number so the movers could start unloading, and that I did not have the money to pay if I went over their allowed time. Jordan stated that she will call the individual to see if she could move her into a different unit, the female stated that she was done moving. I consistenly asked Jordan to just give me a unit number so the movers could start unloading the truck.Jordan disregarded me and began dialing numbers and speaking to different individuals as I stood there irritated by how she was dismissing my concerns,the movers were sitting outside in a hot truck calling me to ask how long before they can unload the truck. A total of 25 minutes had passed before the movers were allowed to unload the household items into the units.The other co-worker offered to assist me by walking me to a storage unit while Jordan contact her General Manager for permission to combine 2 units together. We were given an extra unit to equal the 2 units. My daughter and I is requesting U-haul to pay $100.00 dollars for the time the movers and I had to wait for Jordan to rectify the matter that caused us to be charged for overtime.

denise stuart  |  First Impressions 
Rating:
5.0

Keep it up

abdoulie nyass  |  First Impressions 
Rating:
5.0

It was a very well kept location, better than most.

ENICKA HAMILTON  |  Overall Experience 
Rating:
4.0

Thank you so much for the low rate storage

Janet Plourde  |  Overall Experience 
Rating:
5.0

It was a delight, having my storage unit there, and I definitely won’t go back

Karshena Morgan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

marlene monteiro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BLANGUER ABELLARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

laquavia green  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TALAUULA MALOLO MIGUEL  |  First Impressions 
Rating:
5.0

I want to thank you all for the excellent environment you have at U-Haul. I stored my belongings there for 3 years. I never once worried about the security, which was a load off my mind.

CHARLES Galloway  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

SHANUNDA MURRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HEATHER WILSON  |  Online Move In 
Rating:
5.0

Very helpful, patient, & explained everything I needed to know.

Donald Maclean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis Damron  |  Overall Experience 
Rating:
5.0

Best place ever

Isaiah Escobar  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Toni Bennett  |  Online Move In 
Rating:
1.0

The access was denied. Another customer had to open the door for me. The unit was on the 2nd floor and difficult to move the items inside.

Julieth Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tracee Carter-Grant  |  Overall Experience 
Rating:
3.0

Better customer service I don't think you have to stand in a long line just to get boxes

Pauline Sutton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARKI JOHNSON  |  First Impressions 
Rating:
5.0

The best Jordon and Armon are a Blessing to have on your team

Candace Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GREGORY WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Wallace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laquana Barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYRESE TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marshall payne  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JULIA WILLIAMS  |  Overall Experience 
Rating:
5.0

Thank you for your service when I needed it. If I do need your service again I will be glad to come and see you.

Edith Matta  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Shedrick Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vernadette Jordan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andrea Chenault  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WORNE DAVIS  |  Overall Experience 
Rating:
5.0

Will use it again if need be. Thanks for your service!

Kymbyatta Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAQUANA Barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Thomas  |  First Impressions 
Rating:
5.0

Great customer service and convenient. Will recommend service to friends.

Natalie Reid  |  Overall Experience 
Rating:
2.0

I have spent a lot of time and money at this location over the past 6 months and the associates that worked there are flat out lazy. No sense of urgency at all. Do not acknowledge the customers.

VIDETTE GRIFFITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FENECE JENKINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eloise Barrett  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Shelia Lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eurica Bloodser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

vermissa daniels  |  First Impressions 
Rating:
5.0

Yosiah was the absolute best in helping me. Thanks

JENNIFER SHERMAN  |  First Impressions 
Rating:
4.0

It would have been more helpful if someone would have done a walk through to instruct on the codes and locking the unit. Fortunately I found the unit and a young lady that work here was walking down the hall to do another job and I asked her for help and she walked me through it all. Other than that all is well.

Beverly Yancey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ronald Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHANNA MILLS  |  First Impressions 
Rating:
5.0

Thanks for making my move much easier

Sheila Tyler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anita anderson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Debra Avant  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Thelma Burns  |  First Impressions 
Rating:
5.0

Armon was awesome

Shanika Ingram  |  First Impressions 
Rating:
4.0

Made moving very easy for me and my roommate , we’re not worried about any inconveniences or anything. Great Job by this staff !

Kendall Frye  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natasha Williams  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Sonya Terry  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DEONNA BROWN  |  Overall Experience 
Rating:
5.0

I’m thankful for team at Uhaul of Stockbridge

Jeffery Head  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

India Cohen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VASTELLA HOLMES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richmond Hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlotte Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marquis Brown  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Vanessa Pierre  |  Overall Experience 
Rating:
5.0

I would like to thank everyone we encountered yesterday. I wish I could remember names better, but the young woman who checked me in and handled my storage contract is a superstar. She was able to quickly and efficiently arrange everything I needed, and even came outside with me to assist with our truck location and operating the doors and gatecard instructions. (Please look her up and give her a cookie or something. She was fantastic.) Gina in the storage area was also lovely to encounter. We were very pleasantly surprised by the facility and amenities.

Jennifer Tidmore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Candace Aaron Paschal  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

adrienne lara  |  Overall Experience 
Rating:
5.0

The hall that my unit was on had broken glass,where someone dropped some glass plates but overall excellent condition and accommodation with the rolling karts.

Marqueela Scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES LEWIS  |  Overall Experience 
Rating:
4.0

The alarm kept going off. 2 different days I was there the alarm would go off. And if the storage hours were longer that would be great. Other than that I'm very happy with my experience. The office personal is great!

HEATHER WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Alston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty Jones  |  Overall Experience 
Rating:
5.0

Nice place, great experience, knowledgeable staff all round

VICTOR ETEFIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Lee  |  Overall Experience 
Rating:
4.0

The alarm kept going off while I was there. Also, when I reserved my storage unit, I got the wrong size. So I got a size bigger and paid for it. The first unit I got was free for a month since I rented a U-Haul truck. I would like for the free month be applied to the bigger unit please.

HEATHER WILSON  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

ISSAC LINEBERGER  |  Overall Experience 
Rating:
1.0

Terrible policies are conditions. Over priced for a leaking old u haul truck bed in back of a terrible lot. Workers are rude and aggressive. Will never use u haul again in my life. Several facilities in ga are included in this.

James Halford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Van Dross-Ransby  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrell Jackson  |  First Impressions 
Rating:
4.0

Greatly

Faizuldeen Sabir  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

STANLEY FAVORS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Muhammad  |  Online Move In 
Rating:
5.0

Greatest customer service ever 😊

Jacqueli Higgins  |  First Impressions 
Rating:
2.0

Did not receive what I ordered and placed in a smaller outdoor storage. Felt like it was an intentional switch because I was at their mercy.

DARWIN POMPEY  |  First Impressions 
Rating:
5.0

The bathroom was even clean and smelled good

lakiesha jones  |  Online Move In 
Rating:
5.0

Jacob was very helpful

WILBERT TILLMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zantavia Franklin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah Morgan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jhasiim Wiltshire  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ERIC PITTS  |  First Impressions 
Rating:
2.0

Sales rep was pleasant and knowledgeable. The constant attempt to get me to leave a review is more than annoying. Please fix it

Stacey Gaither  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kevin Potter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tawanda Stanley  |  Overall Experience 
Rating:
5.0

Amazing service

nelly wiggins  |  First Impressions 
Rating:
5.0

Very clean facility. Staff very friendly and helpful. Female staff member went above and beyond to accommodate those in need.

Kymbyatta Evans  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shoner Brooks  |  Overall Experience 
Rating:
5.0

Honestly you have to tell people where the Dropbox is at for the truck keys. I couldn’t find it after store hours.

Shreda Peoples  |  First Impressions 
Rating:
5.0

Loved the staff!!!! Thank you on my move to GA and my new home!

Cheryl Stabler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Bachman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stephane Hilton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Veronica Seigle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Virginia Brown  |  First Impressions 
Rating:
4.0

Hard to get in contact with but everything else was great

Shyanne Chinkeehee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUZZETTE ROLLE  |  First Impressions 
Rating:
5.0

Great CSR

eric tally  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kedrick Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Darril Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tameka Few  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy SALTER  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Mittie Mcleod  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Renee Morris  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JAMEKA WALKER  |  First Impressions 
Rating:
2.0

When I arrived your staff was outside on the porch talking. Meanwhile mean and two other customers inside waiting. They had no since of urgency to come help us . So I walk outside got their attention! Told them my problems. Then I told Jordan that my code was not working and she told me to just go ahead and enter not to worry about the alarm so I did and then I come. A I a hour later I it’s locked out and she gone now of course ! No calls from Uhale or Jordan about any problems . Jordan should have came and look at the system to see why the code was working properly. I was on my way back to Texas thank goodness I stop back by the storage before leaving out. The new shift (evening) handle the problem with no problem

Laslonda Riley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Jones  |  Online Move In 
Rating:
3.0

Paid for a 10x10 was assigned 2 5×5 units side by side without prior conversation. Very disappointed in how my reservation was handled.

Germaine Coakley Mays  |  Online Move In 
Rating:
2.0

Extremely inconvenient to walk through the maze to get to the space and getting punished for not swiping out is obnoxious.

Keith Ross Newland  |  First Impressions 
Rating:
2.0

Entirely too many people especially men hanging around not really feeling comfortable. Help isn’t friendly

Markley Lyle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanna Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRITTNI GUMBS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cynthia Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kamiya Dowls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwight Williams  |  Overall Experience 
Rating:
5.0

This storage facility is in top shape. Excellent staff members, extremely clean, hours of operation and access very convenient, and overall satisfaction is amazing. I lived 40 mins away but I wouldn't want to store my belongings anywhere else. If you're looking for a well kept, clean, secure unit; Eagles landing Uhaul is the place to be!!!!! Great Job!!!!

altimore harrison  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOMMIE TANNER  |  Overall Experience 
Rating:
3.0

My storage location is horrible. There is not any room to maneuver a vehicle. No lighting. Can see at night.

Marvin Griffith  |  Online Move In 
Rating:
5.0

Local and efficient.

Cheryl Stabler  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Deangela Smith  |  First Impressions 
Rating:
5.0

The staff was very helpful and friendly.

April Crenshaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keshia Harp  |  Overall Experience 
Rating:
5.0

I reserved a 10x10 only to find out it was two 10x5 units. I wish that was disclosed before I purchased it. If I’d known, I would’ve went to a facility that offered an actual 10x10 unit. Overall, I enjoy using products offered by U-Haul.

Danielle Byarse  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JORDAN TROUTMAN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carylon George  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyra Hayes  |  Overall Experience 
Rating:
5.0

I was very please with the storage unit

Bernard Taylor  |  Overall Experience 
Rating:
5.0

Everything was great. Best U-Haul hands down…

Andrew Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberly Tabron  |  Overall Experience 
Rating:
3.0

I appreciated having a secure and safe facility to house my items. I did not enjoy working with the staff AFTER securing a unit. They were not willing to work with me after sharing a financial hardship resulting from a family health emergency. Instead they charged me late fees 1-2 days after being late , refused to waive them and gave me the run around when trying to send someone to retrieve my things while I’m out of state. It was difficult to get in touch with a representative UNLESS I was late on a payment (they would magically be available). All of this has left a poor lasting impression and I pray I will never need to use this facility again.

Domonique Mason  |  Overall Experience 
Rating:
3.0

Units are nice but mine had something on the floor that was sticky. We had to place a couple of towels over it. I didn’t like that. Also it’s difficult for the latch to slide into the door to lock.

Khandis Gibson  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Chanucey Fordham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chanucey Fordham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah McCammon  |  First Impressions 
Rating:
5.0

Great experience. Staff very helpful. Above and beyond

Annette Pemberton   |  First Impressions 
Rating:
5.0

Thank you

BERNARD DANIELS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keelian Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Thomas  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Aniyah Littlejohn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Skeeter Hutchinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela harris  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Phyllis Crockett-Thibodeau  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jermone Eason  |  Overall Experience 
Rating:
4.0

Always a long wait in the office like there isn’t enough office personnel for the size of the facility

Brian Comer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Monteiro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wade kirkley  |  First Impressions 
Rating:
5.0

Customer service was great.

caryol dawson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenyatta Fennell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Suzette Roberts  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

willie brown  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Willie Brown  |  Overall Experience 
Rating:
5.0

Wonderful employees, the manager and his wife are awesome. There was one little smartass guy, not sure of his name but has bad acne scars and a bad attitude but after my verbal calibration on THREE occasions, he left me alone and I haven't seen him since. Hopefully I helped his attitude problem or he found employment NOT in the public sector. I'm always trying to help the world eliminate idiots and fools.

Terry Carnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie Mathews  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

cory hickman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CRAIG PARSONS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Parsons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Johnson  |  First Impressions 
Rating:
5.0

Agent was very helpful. My 1st time renting a storage unit and the process was fairly easy.

Carla Hendricks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEVIN KELLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA SHERMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raumoir Carlton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth holloway  |  Overall Experience 
Rating:
5.0

U-Haul of Stockbridge on Eagles Landing Parkway are THEE BEST PEOPLE on the planet. The staff's help, support and overall personality is super wonderful. The Manager , the staff, is humbl, kind and professional. If ever you need a Storage Unit, please seek this property. I had an outside huge unit, for close to 2 years.. the pest control was on point. Not ONE time did I experience seeing any pest, and no pest never accessed the inside of my outside storage.Pest control is so important, even when I was at my storage unit which sat outside, and it was 8pm 9pm I never experienced a pest problem. All my important items were protected. Thank you U-Haul of Stockbridge Eagles Landing for everything 🙌 💙!!

Sheila Gaston  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Tabatha Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Martina Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jewelmarie Simmons  |  Overall Experience 
Rating:
3.0

Your staff is unreachable having to wade through the prompts only to be told wait time is 20 mins.

Sharon Sheppard  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Geronald Bell  |  Overall Experience 
Rating:
5.0

I love this place! If I ever need to store my things again I will definitely come back to this location and this location only!

India Jackson  |  Overall Experience 
Rating:
5.0

They staff gets 5 starts for excellence

GARY JACKSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakeisha Hughley  |  Overall Experience 
Rating:
5.0

Staff is friendly, knowledgeable and will go out of their way, will recommend facility100%

TASSY HOUSE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathleen Nokes  |  Overall Experience 
Rating:
4.0

Your customer service routine is horrible and leave zero to be desire. Your uhaul direct staff is incredible and a few of your phone staff are good, the rest left me hanging (looking at the phone) without explanation or direction. I had a fender bender and the reporting process was smooth ( I purchased extra insurance). Thank you for a positive experience here. The help For Hire is just a gateway to stealing, poor work, extortion for extra money. Both referrals get an absolute middle finger. "Moving made easy and the Big Move moving and cleaning. The first company Loaded my 5 to 7 hours after 4 of their reps said they could do it in 2 to four hours and several items. And they left all the big furniture unpacked. I had to unpack the truck and instruct them to repack one third of a 26 foot truck .This cost me close to $900.00 dollars for complete incompetence. * The boys worked hard and were polite and respectful. The BIG MOVE ( unloading to a storage unit) they just left without explanation, phone call or a call back. They showed up smelling like pot, and i believe they stole something (my furs). The company, Helpe for Hire reimbursed me in (3 to 4 days)...hopefully!

Tara Graham  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bruce Brooks  |  Overall Experience 
Rating:
5.0

I love the staff team work and customer service with the me. They gave a lasting impression for for me above any other I Haul facility of my past experiences. They are a blessing from God 🙏 godspeed.

michele crawford  |  First Impressions 
Rating:
5.0

The staff was very welcoming to the state of Georgia & very friendly

Tomeka Hayes  |  First Impressions 
Rating:
1.0

The climate control unit are TOO HOT and the smell was horrible. Upon moving out 1 week after moving and discarding 4 garbage bags 5 personnel came out looking and not 1 said a word until we PAID to discard a mattress. The entire situation could have been handled more discreetly without 5 customers inside sales office knowing what was happening. Very unpleasant the manager did eventually handle the situation after she finished smoking on a golf cart parked behind the hitch and tow units clearly not the smoking area. I will not use this location again in the future.

VERONICA WILEY  |  Overall Experience 
Rating:
1.0

Someone had stored a freezer with food that had food in it for God only know for how long the food had spoiled and he cleaned out the freezer, the stench was horrific from the time we got there til time we left . We were there for 8 hours or so .! I believe if an attendant would have hbeen overseeing or walking around more . They would have seen and stopped this guy or used some sir freshener or fan. I know there are cameras wmaybe the guy could have been stopped from putting that trash in the trash bin.

John BRYANT  |  First Impressions 
Rating:
1.0

There are No cameras in the area where my unit was. Someone got into my unit but did not break the lock I was truly under the assumption that there would be footage to show what had transpired. Unfortunately, no footage was available and in less than one day they had the audacity to inform me that there will be no payout from my insurance because my lock was not broken. Your policy to not have a second lock on the unit is asinine!!!! As long as I had a second lock on the unit there was no break in. The minute I took it off, a break in occurred. I would never recommend this place to anyone! But what I will do is blog about this, so that everyone else is definitely aware of the lack of cameras in this facility.

paula hamilton  |  Overall Experience 
Rating:
5.0

Building had a smell that seemed like sewage.

Cory Bergeron  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jewelmarie Simmons  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joann Walton  |  Overall Experience 
Rating:
5.0

Renting from 1 location due to the truck I needed was costly due to distance returning.

arnold wiggins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELLA ARNOLD  |  Overall Experience 
Rating:
5.0

You guy are a beacon of light to our community!

Anthony Malone  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sabrina Dumas  |  Overall Experience 
Rating:
3.0

My stuff were all with mold and mildrew was not exepting to have these problems after paying all this moey every month I have to look for someone niw to clean my things which is going to cost me.

Greg Hendricks  |  Overall Experience 
Rating:
2.0

I never had Access to come and do thinks I needed to do when I needed didn't receive a access card to be able to come and go as I needed 3 years of service don't kno why was told I could but never got the card to be able too. Bad Experience for me

GREGORY BANKS  |  Overall Experience 
Rating:
5.0

They really helped me and I appreciate it.

Genese WAITHE  |  First Impressions 
Rating:
3.0

I moved in on a Sunday which was the same day I purchase the storage and that was the perfect part. Price was good as well. I got there after 5 to store my stuff at that point the office was closed. The Main sliding door to the units was locked big inconvenience. I called the manager for after hours no response. Even though I called him for another situation that I figured out on my own. Then it was the main sliding door that would of made my experience so much better because it would have been easier dealing with the type of items I had to store. So i’m not sure if I misread that the door will be locked after office hours but that’s not helpful or convenient for it to be and using the regular door took a lot more time.

Tyra Hayes  |  Online Move In 
Rating:
3.0

I think it should be 5 days before a late fee should be added

wendy farris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakenya Brooks  |  Overall Experience 
Rating:
3.0

My credit card was debited for August and I moved out 7/30/22 and let the employee know that I moved out just last week Friday an associate from there called me to ask if I moved out and that caused me to check my cc statement when I discovered you has taken $205.90 of my card, I sent an email this morning and never received an answer I would like to have my money credited back to my card ASAP

Nettamae Williamson  |  Overall Experience 
Rating:
3.0

No one ever picks up the phone when I used to call to pay my bill

Toni Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracey Rice  |  First Impressions 
Rating:
5.0

I had no issues with the storage facility at U Haul I am very satisfied with the experience

clarence davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Reed  |  Overall Experience 
Rating:
4.0

Even though I lost my unit. I constantly received calls and emails.

Crystle Horton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liston Henry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NICOLE HEARD  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leslie Mathews  |  Online Move In 
Rating:
5.0

Courtney and her co workers always hook me up

GARY JACKSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jessie Lewis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lynn brown  |  First Impressions 
Rating:
5.0

Lovely center. Look forward to continuing my personal business here.

Jacqueline Turner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antonino neal  |  First Impressions 
Rating:
5.0

It very pleasant

Yolanda Heathman  |  Overall Experience 
Rating:
3.0

The last month's rent should be pro-rated.

Joshua Rutledge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie Thomas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tiffany Mitchell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Leon Cowan  |  Overall Experience 
Rating:
5.0

Great place overall

Winchell Nelson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Miya Gardiner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keshia Harp  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marlina Campbell  |  First Impressions 
Rating:
5.0

To pay extra for 24 hour access is pricey. Although it is just a low amount…customers are already paying a high price for storage

Michelle Tingle  |  First Impressions 
Rating:
3.0

I came in and had to wait when I walked in one person was being serviced and then there were 3 other people standing around someone walked over seen me then told me to come down to the last lane to get help when I get there the lady was acting like she didn’t want to help me she kept asking someone behind her whether or not she should do what her job is and then told me I had to pay the 7.95 for the insurance after that she turned around again and asked the same person if they had change instead of asking me if I had exact change and then was not letting me know what was happening I asked her was there a problem and she stated no before walking away it was so unprofessional and I was indeed upset with her service not to mention we had a 26ft truck coming off of some unforeseen circumstances to her unprofessionalism was disgusting she didn’t even ask me if I needed a hand tuck or anything nor was I given directions on how to get into where my unit was it was just disturbing I will not be referring that location to anyone.

Jasmin Eason  |  First Impressions 
Rating:
5.0

The storage was excellent but it was the moving truck having bugs all through your it was very disrespectful

Ke'Andre Garris  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

earline harmon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elrick Holloway  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ROBERTA HUGHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryann Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leroy Hogues  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jeannette Robertson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tanazia Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Akeen Bey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha Banks  |  Overall Experience 
Rating:
5.0

Very nice staff place very clean

Latanya Pham  |  First Impressions 
Rating:
4.0

When I say wasn’t clean it was just the restroom in the storage area.

Sheila D Simmons  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEMETRIS COLLINS  |  First Impressions 
Rating:
5.0

Thanks

Anthony Spooner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon Daniels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

chemita runnels  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nixon HUNTER  |  Overall Experience 
Rating:
5.0

Great job. They even contacted me right away when I did not secure my lock properly.

Mary McDonald  |  Overall Experience 
Rating:
5.0

Great !

linda Wright  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Hinder  |  Overall Experience 
Rating:
5.0

I started using this location a couple of years ago. The staff has always been wonderful.

Karshena Morgan  |  First Impressions 
Rating:
4.0

Excellent Service

JANE LOWE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TAKEYMA WILLIS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Magdiel Phillips  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jeffrey Benson  |  Overall Experience 
Rating:
5.0

Well kept, clean felt secure.....

HORACE HARVEY  |  Overall Experience 
Rating:
2.0

I would Recommend for great pricing but customer service is not good at all needs work

HEDDA KITCHENS  |  Overall Experience 
Rating:
5.0

They actually referred me to a moving company because I didn’t have anyone when I get back to Georgia to unpack my storage and put it in my U-Haul. They also set it up for someone to unpack my stuff when I got here I had no idea you all did that. I was completely stressed they put my mind at ease fast.

yvette mcwhorter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Earp  |  Overall Experience 
Rating:
5.0

Great service

Ronald Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kyante Mosely  |  Overall Experience 
Rating:
1.0

My furniture was ruined, my latch never worked and always took 15 minutes or so to close with different people trying and I was told I had to come during weekday to get repaired, and I wasn't able to use my card to get in the gate or exit gate without calling and getting corporate office. It was like you bothered the ladies in the front to ask a question and only one had a decent attitude. There is a young girl whose attitude is disgusting. So, I told the young lady I had furniture that was ruined and she says you already closed out. Wow! I paid for insurance and this is what I get. I paid in a timely manner. I even have another storage under my daughter's name and anxious to get my stuff. I pray never to use the service nor recommend. I booked a 26' truck and they literally gave it to customers in front of me. Who didn't have reservations and quickly put me at another location 20 miles away on the day of my love causing me $175 to movers and another labor day. My experience unfortunately was not good and now new furniture ruined. There is another lost of $2500. Gas prices are high and I have been on the road to/from Savannah and Duluth to come to this location. Oh, one time entering there was glass right near my storage and I didn't realize until too late, and I got a flat tire ($145) leaving the place in the evening. Someone should be responsible to check and clean the grounds, as well as the gates prior to us going back there in the morning and afternoons. No lights. The place can't run itself and they have scooters. I know labor is short but this is a great area in Stockbridge and why I chose the location but U-Haul gives it a different name and I will say service stops at Christian Brothers, before getting to your end. Please get better help and qualified people with adequate training not just making stuff up. I was told some real BS and young girl that checked me and my daughter in was charging fees where we spent 2.5 hours going over and over numbers... Waste of time. She was so darn clueless and the to deal with more shenanigans on Saturday and Sunday. Embarrassing to me, wasted my time, rude and ugly attitudes, not helpful, and lacked empathy to apologize.

Gladyn Johnson  |  Overall Experience 
Rating:
5.0

Great facility!

Shirley Kiney  |  Overall Experience 
Rating:
5.0

The unit and facility are always clean, well-lit, and easily accessible. The staff members are always courteous and helpful. Parking is convenient and spaces are always available. The facility randomly alarm triggered a few times after I was already inside; I didn’t report it to staff. On just one occasion, the elevator doors wouldn’t close. I tested the stair doors but they were locked. This could prevent an emergency exit from the higher floors. I did report it to staff but never tested the stair doors after reporting the finding.

Larry D Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angel Davis  |  Overall Experience 
Rating:
5.0

Very professional staff and facility

clarence davis  |  First Impressions 
Rating:
4.0

Only 1 elevator and entrance. My unit was on the other side of the entrance.

DANNY HARLEY  |  Overall Experience 
Rating:
5.0

Love the staff and Scott is awesome guy.. Would defiantly recommend friends and family....

Kecia D Gilbert  |  Overall Experience 
Rating:
1.0

Very poor

RAYSHAWN SHACKLEFORD  |  First Impressions 
Rating:
4.0

I really appreciate the staff at this facility because my reservation was made wrong and they were willing to help fix the c problem.

Rosalyn Robinson  |  First Impressions 
Rating:
4.0

The areas to swipe your access card for entry rarely functioned correctly. Most often I was denied access even though my account was up-to-date and there should be no reason the system shouldn't have approved my access.

Torey Hartwell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roxann hester  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mitchell Rary  |  Overall Experience 
Rating:
5.0

Jacob was awesome! He has excellent customer service skills. He needs to train some of the others on how to deal with people.

CORRINA JOHNSON  |  First Impressions 
Rating:
5.0

The staff that helped me with everything I needed to know, and being handicap I was well pleased the information that was given to me to better help me. Thank you very much.

JIMMY RICHEY  |  Overall Experience 
Rating:
4.0

The store manager Jacob was very helpful

dominique Bowen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathalie Mcintosh  |  Overall Experience 
Rating:
1.0

The short white female store manager and her daughter Elizabeth were rude on numerous occasions. Nothing will be done about this situation anyway but here your review

Aaron Dunlap  |  Overall Experience 
Rating:
3.0

Overall, I had a great experience with Uhaul. Staff was friendly and responsive and accessibility was great. My only issue is that we ending up having roaches in our unit after about a month which was definitely not ideal before moving yo a new home. I was able to spray, lay traps and do weekly maintenance. The office was able to spay once as well.

Callie VanHook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Long  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER OUTLAW  |  Overall Experience 
Rating:
3.0

Staff was friendly but gave me conflicting information. I was told by the counter employee that I could get the unused days of my storage unit refunded. The manager said that he would not refund it because it was against policy. I told him that I would contact corporate.

WARREN WHITE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shanna-Darin Mills  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Askew  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRYL WATSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Merium Leverett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Tyner  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Tanica Farley  |  Overall Experience 
Rating:
1.0

This location was clean but the customer service was the worst ive ever seen. I was charged for things i didnt need and they were very rude and disrespectful to me and my daughter.

Vernita Spain  |  Overall Experience 
Rating:
5.0

I reserved a 10x10x10 and when I arrived it was not available, the young lady accommodated me by giving me 2 smaller units side by side for the small price Win Win For me It’s all about making the situation right and she delivered

willetta Page  |  First Impressions 
Rating:
3.0

The overall experience was average. However, upon moving out of my storage I had a very concerning checkout. After having moved all items out I went inside to close out the account. There was a gentleman in line ahead of me. He was talking on his Bluetooth phone the entire time, and even after he reached the, he continued to talk on his Bluetooth even though the customer service person was trying to help him. I had driven 14hrs to Georgia to retrieve my household goods and had loaded my uhaul and preparing to make that long drive back to Texas. And I was a bit taken a back of the rudeness of this customer and the lack of assertiveness of the representative. He didn’t ask the customer to end his call or ask him to move aside to the sitting area to finish his call. I was very disappointed and I have worked with uhaul since 2016 and never once had this experience. Please do not allow customers to talk on their phones in the customer service line.

Tiffani Tanner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kellie King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorothy Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

REGINA BROWN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNN WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donald Stewart  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Douglas Engle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHANEL PERRY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cailin Minton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bear Ferebee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

christine lambkin  |  First Impressions 
Rating:
3.0

I was charged a full month of rent although I was only in unit for 6 days. I use uhaul for all of my moving services and I believe I could have been accommodated better for the rental space. Especially since it was only 6 days into the month

kamae richburg  |  Overall Experience 
Rating:
5.0

Very nice staff. Clean facility. Coveniently accessible. I would definitely use again.

kaesean joseph  |  First Impressions 
Rating:
5.0

The lady was very nice to explain my final bill.

Sonja Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sally Miller  |  First Impressions 
Rating:
3.0

No lighting in storage. Bathrooms a mile from storage. Limited surveillance. Limited backup space for U-Haul trucks. Swipe-cards will not open gates after hours; a very long frustrating call would have to be made to U-Haul central.

Veronica Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bradley Taylor  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daphne Thomas  |  Overall Experience 
Rating:
5.0

Great staff, very friendly, quick to assist, would highly recommend the facility, great safe location...

John Jackson  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Karol Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NIKKI EVANS  |  Overall Experience 
Rating:
4.0

I can’t express how amazing my experience is with them

TRACY WILLIAMS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MONIQUE MORRIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Geronald Bell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brenda Jones  |  Overall Experience 
Rating:
5.0

Awesome! Staff was friendly and professional, storage areas were very very clean. Big and easy access to load/unload. So nice I almost didn't want to leave lol.

Von Merchison  |  Overall Experience 
Rating:
4.0

I thought that the storage would be climate control and it wasn't all my stuff got mold on it how do I do a claim

TAISHA GREEN  |  Overall Experience 
Rating:
5.0

Very friendly and courteous staff.

AURTHUR ROSE  |  First Impressions 
Rating:
5.0

The staff wad more than accommodating.

yvette mcwhorter  |  First Impressions 
Rating:
5.0

Great service for 3 years

patricia bethune  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMIKA PONDER  |  First Impressions 
Rating:
5.0

Nice experience with staff ! Great price ! Nice and clean storage.

linda Wright  |  First Impressions 
Rating:
5.0

I found the staff to be be very friendly and very helpful. I would definitely use their services again and would recommend them.

Raymond Cook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cynthia johnson  |  Overall Experience 
Rating:
3.0

I was charged for a clean up fee way before I could actually get into the Ben to completely get my things out. I started emptying and was coming right back to grab the rest of my things and someone locked it up! I didn’t even notice the office that I was moving yet because I wasn’t given the time to.

Alexandria McFadden  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM REVELLE  |  Overall Experience 
Rating:
1.0

This was the worst moving experience ever! Firstly, the reservations were placed at a location that did not have the equipment, and then both my ten-foot truck and my auto-transport were in TWO separate locations which were about 30 minutes away from each other. This caused me to move my entire move around due to the inconvenience. Secondly, I get to the storage facility and they don't have the storage I reserved, once again just placing me at any location without double checking. Lastly, I see my final statement, and U-haul charged me for a wrong drop off fee, and I reserved that exact location!! This moving service is horrible, scammers, and definitely not professional. I am not using this service ever again and I am not recommending this service to anyone. TERRIBLE. If I could give this service 0 stars I would.

Kiaira Harbin  |  First Impressions 
Rating:
5.0

Good experience. Very friendly and professional

Ray Tyler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary McDonald  |  First Impressions 
Rating:
1.0

Very bad service

Check Kabre  |  Overall Experience 
Rating:
5.0

Your staff made all the difference, not only helpful but extremely understanding when one would be tired and cranky

Judy McDERMOTT  |  Overall Experience 
Rating:
3.0

For the most part the staff was friendly and helpful. But a couple of times I was dealing with rudeness

Darlene Morgan  |  Overall Experience 
Rating:
2.0

In the past I Used several different storages. This U-Haul facility overall have been the best the very best of all. I appreciate all of the professional assistance that I received. I will be proud to recommend you to anyone And everyone.

BERTHA MORGAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine Smith  |  Overall Experience 
Rating:
5.0

Always welcoming and very helpful!! They best place I’ve used for storage! Thanks

Shana Walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAWN DENIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kellie King  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

emmett LEE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Carter  |  Overall Experience 
Rating:
5.0

I'm very please with the service and the allowance you provided for me.

carlos enriquez  |  Overall Experience 
Rating:
5.0

Gentlemen worked their butts off unloading my truck. Will use them again. Office staff were very helpful and friendly. Very neat and clean. 1st class outfit

Ray Tyler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Doris Silver  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LAUREN THOMAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aldanita Gary  |  First Impressions 
Rating:
5.0

They were very friendly and helpful! Made for a painless experience.

Erik Reeves  |  First Impressions 
Rating:
5.0

The woman that helped me out was very kind and helpful.

Miruka Bailey  |  First Impressions 
Rating:
3.0

The only issue I had was that my access code didn’t work and i couldn’t access my unit until another customer let me in and let me out so I could leave after storing my stuff.

Doris Silver  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Toriano Flores  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myesha Stinson  |  First Impressions 
Rating:
5.0

I love this location. it was always clean. They are always polite.

DEMETRIA NEAL  |  Overall Experience 
Rating:
5.0

My experience with the facility was excellent. It was short term rental while my daughter looked for and purchased a home. No problems with the unit or the staff.

pamela johnson  |  Overall Experience 
Rating:
5.0

Awesome employees!! Will use again!!’

Melissa Hedine-Tootle  |  Overall Experience 
Rating:
4.0

Former storage unit holders dumped their unwanted furniture over the weekend which drastically reduced the space available for our movers to move our items. I understand this was out of the control of the staff as they were working to get it cleared out but still was undesirable for our movers. James’ customer service was excellent! Highly recommend him & this location so long as they work to mitigate the excess furniture issue

Brit'ny Richardson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHARRON COLLINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Seals  |  Overall Experience 
Rating:
4.0

Great experience and very nice customer service. I had mo problems.

Stephanie Davis  |  First Impressions 
Rating:
5.0

Great Service and will do business again at this location!!!!

Jamal Robinson  |  Overall Experience 
Rating:
5.0

I had rented a 10 by 10 for over a year. This facility always very clean. No problems, staff contacted me when my unit was not closed properly. Staff always courtesy and professional. This was hands down the best storage facility I ever used. I never had any issues with feeling my valuables were not secured. I highly recommended any one to use this facility.

Cassandra Dozier  |  Overall Experience 
Rating:
5.0

Cant believe you guys sold my storage for less than owed. I offered to pay more than it was auctioned for. I will not be paying the balance!!!!!!!

DEMOND SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHARON DAVIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

eloise thrower  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Luster  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Arthur Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Godfrey Achiampong  |  Overall Experience 
Rating:
1.0

The facility rented my unit, I prescheduled. They in turn gave me 2 closet size units and I had to add a 3rd one. My $1500 bed wouldnt even fit in the door of the unit. They basically said oh well after the Uhaul call center called them. They even had the nerve to tell me to go to another storage company after I paid just about $1000 for a one way rental. Then the unit was so small my 55 inch TV cracked and they basically said oh well and to file a claim. Insane after driving about 800 miles. Not to mention they changed my pick up facility and gave me the wrong truck. SMH never again

MARIA BROWN  |  First Impressions 
Rating:
5.0

Thank yall

Vicki Bourogaa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathleen Nokes  |  First Impressions 
Rating:
3.0

Facilities ok, customer service ok too. Just too much worries with equipment and everything else.

Veronica Thomas  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JAMELIA ANN BELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BERTHA MORGAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

raymond velez  |  First Impressions 
Rating:
5.0

An amazing team who went over and beyond

Tionna Maytas  |  Overall Experience 
Rating:
5.0

Great facility.

DEMETRIA NEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Phyllis Crockett-Thibodeau  |  Online Move In 
Rating:
5.0

I love the storage in Stockbridge well kept and very very clean

ELKE WHIPPLE  |  Overall Experience 
Rating:
5.0

Very Professional, Knowledgeable and Efficient.

Anthony Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hector Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tarita Hood  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Campbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashly Fitzgerald  |  Overall Experience 
Rating:
5.0

This place was the best storage place I ever visited. I will forever rent here. clean, staffed properly, has plenty of options, helpful staff… I love this place.

Angela Alston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Blanton  |  Overall Experience 
Rating:
5.0

Dan and his staff provided friendly and great service 👍👍.

WILLIAM PIERCE  |  First Impressions 
Rating:
3.0

We arrived to unload the truck after 10pm and we had no access to the storage unit apparently we were supposed to purchase the 24 hour service package that I was never told about. So we had to sleep on the property in our car to keep an eye on the truck with not lock.

Aisha Roach  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

LETETIA YVETTE ANDERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vickie Hayes  |  Overall Experience 
Rating:
3.0

Does not have 24 hour access to outside storage units

ARIEL DAVIS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Melanie Price  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mason Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Musu Yeanasehn  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

paula hamilton  |  First Impressions 
Rating:
5.0

Very nice staff, ALWAYS ready and willing to help

John Jackson  |  First Impressions 
Rating:
5.0

This is one of the cleanest facility I have dealt with compared to the one I already have

ELKE WHIPPLE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karol Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DESI DURHAM  |  First Impressions 
Rating:
3.0

Not all staff is unfriendly but more not than are. The elevator recently has become a huge issue. Had to reset it 5 time one day while was trying to move stuff out. And we were not holding the doors open or doing anything strange with the elevator. 1 elevator for that entire facility seems like a issue. And just the wait time in the lobby for someone to help. Several little things just added up to a no recommendation. No ones on the same page with info. Such as a card not working. Was told oh thats fine don't worry about it it's not a problem just go in. You won't be fined for the alarm. Next time I came in asked someone else. And they fixed the card. So the other lady didn't want to deal with it. The security feature I liked. But now with everyone and their own rules makes me wonder if mine had been broken into would u have notified me and soon or how long before u would have noticed?

Michelle Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Vickers  |  Overall Experience 
Rating:
1.0

The site had been vandalized by people who damaged most of the available vehicles. The only operating truck was also damaged and over the size that I actually needed. This caused me added expenses for fuel cost. In addition it was not safe to drive which I learned afterwards.

PERRY BOYD  |  Overall Experience 
Rating:
5.0

You'll made it quick and easy

Aaron Manning  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colleen Walton  |  Overall Experience 
Rating:
4.0

James customer service was excellent……

SHANNON DANIELS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dionne Shackelford-Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katrina Patterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wilfred Batten  |  Online Move In 
Rating:
2.0

Attic area has a leak causing boxes to become soaked. There were roaches in my boxes. It was hard to get help at the office because they were understaffed. Gate didn’t work half the times I came to the storage.

Carlotta SantaRomana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dreux Jordan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vernitia Mccoy  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Louis Hamilton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tiffany Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meron Calhoun  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Cartidius Vaughn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LATEISHA VARNER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daphne Thomas  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Nathalie Mcintosh  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERICA MCCRAY  |  Overall Experience 
Rating:
5.0

Best one in ga and I’ve been to a lot

DEVILLE DRAYTON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tashia Mincey  |  First Impressions 
Rating:
5.0

Due to selling my home I needed a place to store my. Furniture but after I rented I found out that the offer I made on a house went through and no longer needed my rental and when I called I was not only given the chance to turn in my space but all my money was refunded. Excellent customer service and if I need a rental again I will definitely use Uhaul rental again.

Patsy Frankic  |  Overall Experience 
Rating:
5.0

Great customer service, very friendly staff...

John Jackson  |  First Impressions 
Rating:
5.0

Thanks

April Yancey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martha Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Hedine-Tootle  |  First Impressions 
Rating:
5.0

James was knowledgeable and professional.

James Livingston  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DEAN FUNDERBURG  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marisa James  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wayne King  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gawane Bennett  |  First Impressions 
Rating:
3.0

My initial experience was not good because my unit wasn’t available at the location I requested on line. The staff was not forthcoming with information and it took a long time and my questions on the delay for them to tell me what was going on. I was very upset because my movers were at the bay waiting to unload . The staff members tried to send me to other locations instead of trying to resolve the issue that was created by uhaul. I had to insist that they give me 2 units, which also took another 30 minutes to resolve. My experience was horrible and I had to pay the movers for 2 extra hours because of the delay by uhaul.

Marcia Rhoden-McCatty  |  Overall Experience 
Rating:
3.0

The access hours to the automatic sliding doors WAS NOT convenient. I arrived in the 6 o'clock pm hour...,after a long tiresome day, to unload my belongings only to find out that the automatic loading/unloading doors were locked. I attempted to reach the after hours person, Dan, with no success. This made my move-in very challenging & in convenient.

Dorothy Brown  |  First Impressions 
Rating:
2.0

My wife and I got the runaround and had to go to the different places

Mario Walker  |  First Impressions 
Rating:
4.0

The only thing that keeps it from getting a 5 star is the access transponder wasn't working. Everything else was terrific.

Terrance Hanson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEMETRIA NEAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyshaunn Helm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WAIKEETA FLAGG   |  First Impressions 
Rating:
5.0

Love the storage unit design.

malcom everett  |  First Impressions 
Rating:
4.0

Most of the other storage facilities are half the price, but U-Haul makes up with convenience and security.

DANNY HARLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamika Tuff  |  First Impressions 
Rating:
5.0

I am very pleased with the service I received. Thank you!

Nargis Halter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MeOcean Shervern Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Keewin Barnes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Merium Leverett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keewin Barnes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MIMI ENGLISH  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

latonia dillett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMETRIA NEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colleen Walton  |  First Impressions 
Rating:
3.0

Employees are rude and not helpful. They argue and charge more than they say they will. They also put us in a storage room that was about a mile inside the building. Wouldn't allow us to use the entrance closest to it so we had to walk a mile everytime we took a load and unloaded.

Janna Hammett  |  Overall Experience 
Rating:
5.0

Thanks to the employees for all the help that they provided to me with the truck rental and storage 👍🏾. Their customer service was excellent.

latonia dillett  |  First Impressions 
Rating:
2.0

I made my reservation online and when I got there to check in it took 15 minutes for them to tell me that the space I reserved was not available. They recommend I go to another location after about 30 minutes. My movers were waiting and I didn’t think I should have to be the one to suffer when the screw up was U-Haul’s. I asked for a smaller second unit close to each other and it took them forever to figure it out while I sat and wait with no form of communication to update me on the lengthy process. It was a terrible experience which cost me to pay my moving company extra for the delay. This was my first time using this company and I promise it will be the last. I will also give a bad review to whoever I speak with. The customer service was TERRIBLE!!!

Marcia Rhoden-McCatty  |  First Impressions 
Rating:
5.0

Great job by staff

ANDREW HALL  |  First Impressions 
Rating:
5.0

The facility is very clean and easy to access. There were lots of carts to assist with moving boxes in/out.

Christopher Lindquist  |  Overall Experience 
Rating:
5.0

Nice facilities, I recommend this location.

Freida Peary  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CAMELA SMITH  |  First Impressions 
Rating:
5.0

Ms.diane b was very helpful and professional. Very nice lady to deal

olivia martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Esmeralda Mujhkanovic  |  Overall Experience 
Rating:
5.0

Great clean location with friendly workers.

DERRICK ROUSE  |  First Impressions 
Rating:
1.0

After completing the rental of the storage unit, I was asked if I was going to utilize the unit the same day I rented, 24 JAN, I told her Yes. Around 840p, I drove my u-haul to the storage to unload, to find that the lock was still on the unit I reserved after hours. I added an unnecessary 20 miles to my total mileage, lost time loading and unloading more of my belongings, more gas because of the wasted trip, all while adding the mileage. I don't know how much I've added to this cost just because my unit wasn't unlocked.

KARVORIS FREEMAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chloe Shephard  |  First Impressions 
Rating:
5.0

Great staff super professional and friendly clean storage

TANQUERIA COBB  |  Overall Experience 
Rating:
5.0

Great experience. The lady working up front was very kind and professional.

Sterling Weikle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Randy Moulder  |  First Impressions 
Rating:
5.0

n/a

Demetra Hamlet  |  First Impressions 
Rating:
5.0

Dan is always courtesy.

DEMETRIA NEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Akeema S Richards  |  Overall Experience 
Rating:
5.0

This facility and management is excellent.

Angela Strawn  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Tomlinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dorice Beaman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deontra Huntley  |  Overall Experience 
Rating:
5.0

I was extremely satisfied with the facility.

Hassiba Braggs  |  Overall Experience 
Rating:
3.0

anything less and I wouldn't be here

DERRICK MCCOGGLE  |  First Impressions 
Rating:
4.0

Need a full time receptionist on site or more staff.Dan was very helpful and friendly.

Anika Dundas  |  Overall Experience 
Rating:
5.0

helped me save money as I had to get a larger unit after 2 weeks. Employees are kind, considerate and pleasant to work with.

Michael Winsor  |  Overall Experience 
Rating:
5.0

Everyone was friendly and very helpful. Will recomend U Haul storage space.

Anita Lowe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Bell  |  First Impressions 
Rating:
5.0

Amazing experience from customer service to assistance whenever needed.

Barbara Dent  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Venita Davis  |  Overall Experience 
Rating:
5.0

Remember that some of these storage units have vertical support beams in the units that may obstruct your ability to take full advantage of the space you are paying for. No adjustments will be made to offset the space you are losing because of this obstruction!!

Alan Parks  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ELENA MC TAW  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zsa zsa davis  |  First Impressions 
Rating:
5.0

Great experience.

Demetrick Harris  |  First Impressions 
Rating:
5.0

Most of my interaction was with Jacob very polite and helpful young man he went over and beyond to help me out. All the employees at this location were very courteous and helpful.

deborah warren  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bianca Hightower  |  First Impressions 
Rating:
5.0

Service was great staff very helpful Thanks

JAMES GREEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anika Dundas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tony Mullinax  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ronessa Coombs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KIMESHA SMITH-STALLWORTH  |  First Impressions 
Rating:
5.0

Excellent staff, storage.location and equipments.

Gillian Van De Cruize  |  Overall Experience 
Rating:
5.0

Staff always friendly, knowledgeable, and efficient.

Jonathan Hester  |  Overall Experience 
Rating:
3.0

The guy that was there.. I asked him if he was Jacob..he said no..and never offered his name. Not very friendly or helpful.. Got an attitude when I told him what i was looking for.. I showed him the lock from I got from another storage company and he made he eas almost snobby .. The female in the store was great. Helpful and showed us were to go..

Carol Brown  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shanay Smalls  |  Overall Experience 
Rating:
2.0

Was charged to much for truck mileage the person Behind the counter was going to speak with the General Manager about adjusting my bill and get back to me that day he never did I had to call back and then again no help. Every time i call this facility i get someone in another state every time....

Paul Caldwell  |  Overall Experience 
Rating:
5.0

Awesome facility, we will use you in the future!

William Hilton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sonia mckeen  |  Overall Experience 
Rating:
5.0

Everyone was friendly the storage area was clean and they had enough carts to help you move in and out of the facility

Jean Maddox  |  Overall Experience 
Rating:
5.0

Dan is the best

JAMES GORDINEER  |  Overall Experience 
Rating:
4.0

The representative in the store who helped me were Awesome!!

Cynthia Dorsey  |  First Impressions 
Rating:
5.0

This Facility has provided Excellent service, the staff are super helpful and friendly

Wilfredo Torres  |  Overall Experience 
Rating:
5.0

Great

Paul Caldwell  |  First Impressions 
Rating:
3.0

Storage unit was dirty with broken green glass inside upon my arrival. The office was clean but the yard was not. I was afraid I would drive over a nail. My outside unit didn't appear secure.

MARSHA MALDONADO  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff

Wilfredo Torres  |  First Impressions 
Rating:
5.0

Everything was fine.

Eula Rice  |  Overall Experience 
Rating:
5.0

Everything was excellent and the staff was also

charlene Gibson  |  Overall Experience 
Rating:
5.0

Awesome people but not going to your storage when you need to will not cut it. Great attitudes

Valerie King  |  Overall Experience 
Rating:
3.0

I moved out my unit and I let the office know I moved out they called me everyday until yesterday about 5:00pm one time they even called passed business hours. Smh 8/20/2019

Kiona Monique  |  Overall Experience 
Rating:
5.0

Very professional fantastic service !!! Friendly staff you could ask someone a question and they didn’t look at you like you had a third eye also most important very respectful.

Patrick Northrop  |  First Impressions 
Rating:
5.0

Everyone was very helpful and professional

CRYSTAL Ferrell  |  Overall Experience 
Rating:
5.0

😁

DERRICK MCCOGGLE  |  First Impressions 
Rating:
5.0

Dan Collier and his team provide outstanding customer service!

Felton Wright  |  First Impressions 
Rating:
5.0

Staff was excellent.

Richard Mitchell  |  First Impressions 
Rating:
5.0

Darlene was extremely helpful and accommodating when delivering and picking up my uboxes. Appreciate her help

janell wagner  |  Overall Experience 
Rating:
2.0

After recieving my ubox i never was aware of an autopayement for a room rented which never happened. 12 days later i was charged for a 30days renting of room. I called to asked a refund never got it.

diano traore  |  Overall Experience 
Rating:
5.0

Very good people

William Cummings  |  Overall Experience 
Rating:
4.0

Delivery was slow, but it was a subcontractor.

FRED huff  |  Overall Experience 
Rating:
4.0

I was very impressed with Justin he was irritated with the new system but handled it very well and seamed he was trained to the tee

mark patrick  |  First Impressions 
Rating:
5.0

Darlene was great, very friendly and helpful.

Cepequa Barrett  |  Overall Experience 
Rating:
5.0

Best service i have encountered in 10 years the manager Dan was very professional, friendly and understanding. The staff brought us complimentary water bottles outside. A+ service.

Christan Duvernay  |  Overall Experience 
Rating:
5.0

Everyone was friendly and really helpful in figuring out what storage options were best for me. Justin was really great and helped me figured out which unit was mine.

Brieghann Collier  |  Overall Experience 
Rating:
3.0

UHaul taffer did not properly secure pin holding stabilizer foot at rear of UBox trailer I rented. The pin came out and the foot dropped to drag on the pavement at 50 mph. Lucky I had spare myself.

ROBERT WICKES  |  Overall Experience 
No reviews have been submitted for this location.

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