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TIFFANY A
Customer Reviews for UDrive Rent A Car Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service. Vehicles are in great condition and super clean. I am a repeat customer.
Kaitlin BIts always a joy to rent from broadway
GARRY AGreat service very polite
jesus rVery professional approach but cordial and welcoming at the same time. This would be my first choice for any future rental once I am having needs here.
SHAFEIK BIf you guys accepted a reservation for a date and place, you cant change them in the last minute. Thats no only means money and time for the Customer, also means change all the plan.
MARCO AStaff is always friendly and answer any questions or concerns.
TAMARA MNothing in my opinion..place and the people were very helpful and informative
ANTHONY MThis location is very friendly AND funny! They made a very nervous situation easy. They were clear with instructions and fees. I highly recommend renting from this location.
April WEasy way to rent a vehicle.but poor customer service,
Jorge EThey are the rudest people i’ve ever met in my life
AKRAM FI have a very good expensive. Very friendly, courteous representatives.
HELLEN KCustomer Representative Was VERY RUDE. Never Again This Location
Denise WNothing, we’ve had multiple experiences there and always a pleasure!
JOSEPH IConvenient location- excellent customer service-
CHIMERE DGas gauge was not moving up or down. Upon putting gas in at Quick Chek station, after adding 7 gallons $21 of gas, gauge didn’t move. After 2nd round of gas at Quick Chek, gauge remained in same position as level when originally picked up from Uhaul. Uncertain if I was overcharged. Weird and annoying vehicle issue. Otherwise good truck. Clean and efficient and easy to load & unload. Pleasant employees to work with.
SHAHALA DI did not rent from you guys. You have the wrong email.
MICHAEL TSo rude, and disrespectful
YOUNES HCustomer service at this location were Cool as hell...
BRANDON JKeep it up good job thanks guys
LOUIS RI love this location. Everyone is so friendly, and the transactions are smooth and quick
DAVID LI love renting my items from the Bayonne NJ office, Mark & Joann have excellent customer service. They are always willing to help with all my needs.
Onekia SThe agent had a very bad attitude, either she was mad or she is just too arrogant. I ended up paying more than expected due to misinformation .
Jonathan PNothing, service was excellent.
Roberto TN/A
Twuana BGreat service, nice people and helpful. Thanks for a great first experience
JAMES NYour service from A to Z is to my entire satisfaction. I always rent uhaul vans & trucks and always recommend friends & family around me.
MANZOOR AFabulous. I will absolutely use this company again.
LAURA GThe folks at Bayonne Uhaul are the best! Equipment is always fantastic.
David CThey were fantastic! Made sure I was comfortable with all aspects of the truck and. We're very friendly
Colleen FThere is nothing I know of that can be improved upon. The vehicles and equipment are well maintained and in top condition. I walk into the establishment and I immediately feel welcome and treated as a valued customer, Picking up and returning a vehicle is quick and easy. The people here really care and it shows. I have occasion to rent a vehicle, and when I do, I only rent from this location.
LAWRENCE JThe individuals who manage this location are so nice and helpful. Every experience is always quick, painless and great!
Krista DThis place is great!
SHARAHON BCustomer service at the Bayonne branch was awful. I understand that it gets busy but two minutes to help doesn’t take that long. It’s pointless to tell a customer to call the 1-800 number to get assistance when you're right in front of me.
Jon DEveryone was cordial and professional. Only gripe was I got charged for 2 gallons of gas for driving 6 miles.
HARRY PAwesome service as always
KELLY EPerfect spot to drop of our vehicle after the move
paul oI always go to this uhaul location to rent trucks
Kariume JGreat customer service!
La KNot a thing
CARLOS EBest U-Haul location of all time
PAUL MNot a thing
CARLOS EThanks
MARIANO M👍 100% excellent
CELVIN RStaff is amazing, great service and very considerate people.
Yuri D💯 I recommend it excellent, the trucks are very large and fit a lot well located.
CELVIN RTHE PRICE WAS A BIT STEEP. WHY WAS I CHARGED $170 2 TIMES ? NO NECESSARY, I DON'T THINK. JOAN THE RECEPTIONIST WAS VERY NICE. OVER-ALL, I'D RATE MY EXPERIENCE À 7, AND THAT'S BEING VERY GENEROUS.
RUBEN MThe best!
MARIA IThank you to Joann who process my rental at this location. From pick up to return, I didn't have any issues. She's super nice, helpful and always ready to answer my questions. We need more people like her who will make moving less stressful. I would also like to say thank you to Antonio who I spoke over the phone during my 1st inquiry. He explained to me, the extra charges for miles used, wkday and wkend rates. Thank u guys. Be safe 😊
Gina A