Comentarios del cliente para U-Box of Denver

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Box of Denver

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Elizabeth C.
Grado:

I rated the location as average as I have no comparison to other locations

Kathleen S.
Grado:

El cliente no dejó un comentario.

Lisa L.
Grado:

El cliente no dejó un comentario.

Aaron K.
Grado:

El cliente no dejó un comentario.

Emily C.
Grado:

El cliente no dejó un comentario.

Mark W.
Grado:

Computer system, slower than molasses. Customer service, no such thing. if you do get thru to Denver, where your things are abandoned for weeks, you are immediately put on hold, end of conversation. Your people do not do what they say they are going to do. My dealings with uhaul were bad enough that I bought a trailer to finish my move instead of renting one from you. I will never do any business with uhaul again.

William H.
Grado:

I would never recommend UBox to anyone but my worst enemy.

Johnathan S.
Grado:

It was impossible to get ahold of anyone at the Denver ubox location via phone. We tried many times over many days. The experience was so bad that we have sworn to never move again, and will absolutely not be recommending the service to anyone

ramone J.
Grado:

Provide accurate information between delivery locations. Charge prorated rent instead of only monthly rent. Provide better customer service at the branch locations.

Krista H.
Grado:

El cliente no dejó un comentario.

Charlotte W.
Grado:

So many things went wrong. Had originally packed a UBOX at the Boulder location with guaranteed shipment by June 22. On June 18th it was still sitting at this Denver warehouse. The guarantee date had been changed to the 30th with no communication with me. I was flying from Denver to Seattle, had bought airline tickets so I could unload and move into my place. I only had 3 days scheduled in town as I have 3 more weeks of more than full time work in Boulder then start a full time job right after that. Told them to ship the box back to Boulder and reserved a uhaul to unload it and then drive to Seattle. This was Friday the 21st. Not only was the UBox not in Boulder, they didn’t have a truck that was reserved either. Drove to Denver the next morning to meet someone at the warehouse. After much searching they couldn’t find it. They thought it had been shipped to Seattle. Later that morning received a phone call from Boulder that the BOX had just been delivered. Had to go back to the warehouse in Denver to pick up a truck to then go back to Boulder. By the time it was all done I was finally able to leave for Seattle at 4 pm. Took 22 hours to drive there and was quite miserable. What is accounted for in this review is the literal hours I had to spend on the phone waiting, being transferred to other people, have to call back, etc. and the drive times back and forth to Denver. Heard multiple times that the president of this district is no longer working there and there are a lot of issues right now. Have used UHAUL for years, mines for my homes and business). Will have another large move here in the near future and will be going with a different company this next time.

Alyssa L.
Grado:

The U-Haul representative, Mark, and the man assisting him at this location were so helpful. They had a friendly attitude, great customer service, were knowledgeable, and went above and beyond for us. I would definitely use U-Box again. It arrived on time and was super easy to store or schedule for pick up or delivery. There were so many great options available and U-Haul was very flexible and helpful with each step of the process. Thank you!

Teresa M.
Grado:

El cliente no dejó un comentario.

GABRIEL S.
Grado:

Make sure you to double check and triple check your UBOX delivery details ESPECIALLY if you pay for the moving service to load or unload the UBOX. I went through a nightmare that lasted 48hrs and NO ONE at Uhaul customer service wanted to take accountability for their mistakes. Thank God for Lupay & Rejanay who took the time to help me through this MESS that the initial agent created when she took my reservation for the moving delivery service to unload my UBOX. I WILL NEVER AGAIN use UHAUL for UBOX or its movinghelp.com delivery services! Spend the extra money and go with their competitors!

No reviews have been submitted for this location.

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