Customer Reviews for U Store It
(U-Haul Neighborhood Dealer)

1,585 reviews

6462 San Casa Dr   Englewood, FL 34224

(941) 460-2785

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(941) 460-2785

6462 San Casa Dr
Englewood, FL 34224

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Michelle Macchia 
Rating:
5.0

Customer did not leave a comment.

Louis Gehring 
Rating:
5.0

Customer did not leave a comment.

Luis Negron 
Rating:
5.0

Great Customer Service! She really helped me get the truck turned in. I'll always use this location from now on for my U-Haul needs. Very caring owner!

JOHN PEARSON 
Rating:
5.0

Excellent customer service! Friendly, knowledgeable and a pleasure to work with.

Sandra Widdows 
Rating:
5.0

Customer did not leave a comment.

Justin wells 
Rating:
5.0

Customer did not leave a comment.

Nick Trill 
Rating:
5.0

Liz went out of her way to make sure our rental was good. I could not be happier!!!

eric austin 
Rating:
5.0

Very efficient service and lots of trailer choices...staff very professional

charles huot 
Rating:
5.0

Customer did not leave a comment.

James Jones 
Rating:
5.0

Once again great job

LEANNE SANDERS 
Rating:
5.0

Very nice young ladies. Great attitude. I’d go there again just to say hi

James Stansik 
Rating:
1.0

I payed a 160$ deposit and got refunded 63 dollars , and even that was added onto my already outrageous payment after I was quoted to spend in the 500 mark I paid almost 800 dollars And the truck drank 300 of fuel it costs me 1100 dollars to drive upstate with a damn van load of stuff in a 15 ft box truck because that’s all they had available, and in the very least I want my other hundred dollars back and I want it asap or I might get my lawyer to help me get it back! But right now I would put out a U-Haul on fire by pissing on it.

Jeremy Smith 
Rating:
4.0

Very nice gals working there. Made it all very simple!

LeeAnn Slomkowski 
Rating:
5.0

Great team of people, VERY KNOWLEDGEABLE, very courteous and just enjoyable to do business with. Run an excellent operation, lots of experience. Would go back in a heartbeat!

John Payne 
Rating:
5.0

The staff is amazing and friendly. Used them 4x already.

LEANNE SANDERS 
Rating:
5.0

Krista was awesome. Very friendly and took great care of my reservation. Highly recommend!!!

RUSSELL KNOX 
Rating:
5.0

Customer did not leave a comment.

Mark Gladysz 
Rating:
5.0

Great people friendly and courteous. Always ready to help

Ken Howell 
Rating:
5.0

Customer did not leave a comment.

Thomas McEvoy 
Rating:
5.0

Customer did not leave a comment.

Stephen Marrocco 
Rating:
5.0

The staff on San Casa was amazingly helpful, knowledgeable and organized! We will definitely use this U-Haul location again, the best one yet!

LINDA aquilina 
Rating:
5.0

Very professional and helpful costumer service very efficient more than happy.

Emilio Sebastian 
Rating:
3.0

Need a better office environment.

Spero Vasila 
Rating:
5.0

Staff scored high marks in customer service sensitivity and could not have been more accommodating,

Wayne Skelton 
Rating:
5.0

Customer did not leave a comment.

Neil Ericsson 
Rating:
5.0

Very nice and helpful people. Will be back !

AARON HINKLE 
Rating:
5.0

Customer did not leave a comment.

tom anderson 
Rating:
5.0

Customer did not leave a comment.

John Butler 
Rating:
5.0

Customer did not leave a comment.

Kurt Brinks 
Rating:
5.0

Customer did not leave a comment.

Travis Neale 
Rating:
5.0

Thanks Liz!

Bill Kutkus 
Rating:
5.0

Customer did not leave a comment.

Roy zvost 
Rating:
5.0

Customer did not leave a comment.

Joe Buscemi 
Rating:
5.0

Customer did not leave a comment.

Michael Lehmann 
Rating:
5.0

Best people to work with.

William Correll 
Rating:
5.0

Customer did not leave a comment.

Megan Yawn 
Rating:
5.0

I have rented trucks here for my business several times and the customer service has always been great!

Chris Edson 
Rating:
5.0

Customer did not leave a comment.

Thomas Dulisch 
Rating:
5.0

The manager at Uhaul. Went above and beyond. My expectations.. she was awesome.

ANGELA MICHELLE DODD 
Rating:
5.0

Customer did not leave a comment.

Nick Trill 
Rating:
5.0

Perfect experience!

Tom Connelly 
Rating:
5.0

You can do nothing to approve this was the best U-Haul experience I've ever had Liz was awesome explaining everything out to me and super helpful best U-Haul place by far

TENNILLE LEWIS 
Rating:
5.0

What a great experience! Staff / management are second to none!

Gerald Dornseif 
Rating:
5.0

Krista was so helpful and enjoyable , she is an asset to your office . Thanks

Shelia Baker 
Rating:
5.0

This is the best U-Haul location in the area for sure due to the helpful and efficient staff

Gregory Gioia 
Rating:
5.0

Customer did not leave a comment.

Daniel Blasiola 
Rating:
5.0

Customer did not leave a comment.

MICHAEL EHRAT 
Rating:
5.0

Easy and smooth transaction.

Scott Beckwith 
Rating:
4.0

The truck really could use a backup camera for safety. I wasn't comfortable backing it. Cannot see what is behind you.

Elizabeth Carruthers 
Rating:
5.0

The front office ladies here were amazing to work with. They went out of their way to help us out. We will definitely rent from this location again.

James Rutten 
Rating:
5.0

Nothing..Great Customer Service.

Frank- chore Nocera-expeditors 
Rating:
5.0

Customer did not leave a comment.

Daniel Courtney 
Rating:
5.0

Customer did not leave a comment.

Roberta Dominey 
Rating:
5.0

Liz was amazing- walked me thru everything. Had an incredible smile and great attitude!

shelby stockdale 
Rating:
4.0

I haven’t had good old fashion customer service like that in a long time. Down to earth people working hard to provide a quality product at a decent price. I will use them again and recommend them to all my friends. The guy in front of me drove by 2 other stores because he wanted the great service. Thank you for keeping people first

Scott Hare 
Rating:
5.0

Quick and efficient staff and friendly too! Thanks for making the rental easy and hassle-free.

Gregory Gioia 
Rating:
5.0

Customer did not leave a comment.

John Alfredson 
Rating:
5.0

Customer did not leave a comment.

JAMES BRACKETT 
Rating:
5.0

Customer did not leave a comment.

Chris Duffey 
Rating:
5.0

This is the third or fourth time I have used this location. They are all amazing from beginning to end.

Keith seibel 
Rating:
5.0

Customer did not leave a comment.

JEROME DARBY 
Rating:
5.0

Customer did not leave a comment.

Kenneth Williams 
Rating:
5.0

Very nice people to work with!

Lorraine Griffin 
Rating:
5.0

very knowledgeable and helpful a pleasure doing business with them.

Robert McCarey 
Rating:
5.0

Exceptional service, friendly people, great place to rent a truck. Thank you so much, I would highly recommend them.

Dwayne Weismann 
Rating:
5.0

This is the best uhaul location I have ever been to. If I could give them 10 stars I would

Hector Hernandez 
Rating:
5.0

Customer did not leave a comment.

Eugene Glidden 
Rating:
5.0

Customer did not leave a comment.

DAVID BALLANTYNE 
Rating:
5.0

Not the first time I have usd this location for pick-up and for drop-off. Always been pleased with the service.

David Schreier 
Rating:
5.0

All I dealt with at this location were very nice. Thank You

Thaddeus Gerardi 
Rating:
5.0

Property manager Elizabeth was great to deal with and made the drop off process a breeze. Will recommend this place to others.

Tim Pardue 
Rating:
5.0

The people at the rental center were so nice to work with. I did my reservation on line and when I walked in they knew my name! Unheard of! The truck was very nice and the equipment to move with was top notch. I hope I get the opportunity to need a truck again.

NICK KATZER 
Rating:
5.0

Customer did not leave a comment.

Raymond Schmidt 
Rating:
5.0

Fantastic crew, everyone there is friendly, knowledgeable, and caring

Tina Grasso 
Rating:
5.0

Customer did not leave a comment.

Mary Rounds 
Rating:
5.0

Customer did not leave a comment.

Luther Henry 
Rating:
5.0

The people working there are very friendly!!

Kevin Harman 
Rating:
5.0

Customer did not leave a comment.

Odd Bang 
Rating:
5.0

Customer did not leave a comment.

Erick Rumold 
Rating:
5.0

I had the truck for two weekends in a row. I’ve never had such great customer service and help. Everything went smoothly and I will always rent at San Casa U-Haul. The owner is terrific and so nice to work with. Great experience!!!

Stacie Davis 
Rating:
5.0

The people were very informative and assisted us with the trailer. Nice experience.

DENNIS Blaszak 
Rating:
5.0

Customer did not leave a comment.

Frederick Burns 
Rating:
5.0

The staff was very nice, we had an excellent and efficient service!

Alain Dube 
Rating:
5.0

Fast , great service!!!

Michael Hinkle 
Rating:
5.0

both parties (at pickup and turn in) were professional and courteous. I would definitely use U-Haul again.

jeremiah o'connor 
Rating:
5.0

The truck was clean but the overall performance was extremely poor. Exhaust was nauseating. The noise for 9 hours was like to jet engines constantly roaring in the cabin. After reaching destination we Could not sleep due to the ringing in it ears all night. Not to mention the transmission sounded like it was going to explode!

ALEXANDER Ramirez 
Rating:
5.0

Merely up what is working

Dean Puyear 
Rating:
5.0

Nothing

ED PINTADO 
Rating:
5.0

Customer did not leave a comment.

Susan Hay 
Rating:
5.0

Nice ladies to deal with

RICHARD DAVIS 
Rating:
5.0

Customer did not leave a comment.

Tony Bromm 
Rating:
5.0

They were very busy but were still friendly and efficient

JOHN LAWARE 
Rating:
5.0

Customer did not leave a comment.

Jon Grieser 
Rating:
5.0

Very friendly service, equipment was clean & ready for us on arrival.

Timothy Hiestand 
Rating:
5.0

Everyone was very helpful. Could not ask for a better experience.

Gregory Yoshida 
Rating:
5.0

Always helpful

Grover Cleveland 
Rating:
3.0

Customer did not leave a comment.

Margaret O'HARA 
Rating:
5.0

I have been using this location for numerous years, There is absolutely nothing that Liz or Krista need to do as to any changes. This team goes above and beyond any U Haul I have used in the past. My equipment is always ready and clean, No matter how many people are waiting, these gals make it a point to great evert last one. It is old school with the best service you will every get. Go visit them and have a hassle free very professional experience..

BRENNEN LOMELO REITANO 
Rating:
5.0

Nothing except better parking lot

Kevin Emerson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top