I was charged as if I had the rental for 2 days when in fact it was only 6 hours, I was also under the impression that getting a rental like any other uhaul would be for 24hrs. I was charged for 30miles and only used 18miles, the truck was given to me on a half a tank and the gas was over a half a tank when it was returned. Now I'm awaiting my deposit, so NO I WOULD NOT RECOMMEND ANYONE I KNOW TO USE UHAUL AFTER MY EXPERIENCE!!!GEORGE P.
Customer Reviews for U Store Bladensburg
(Distribuidor de U-Haul del vecindario)
Bladensburg, MD 20710
(1/2 mile south of Annapolis Road across from Kenilworth Towers)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The location was perfect but several times I had to get a stranger or my daughter to start my vehicle the key just wouldn't turn. This happened on 3 separate times which left us hot & stranded finally I decided to not turn the truck off anymore I wasn't able to complete my move because we ran out of time!Latonya H.
El cliente no dejó un comentario.Divine A.
El cliente no dejó un comentario.Sharon H.
I was charged an additional $30 for gas. I put gas in the truck actually way more than I was told and again I was overcharged.Monica W.
El cliente no dejó un comentario.Vivian F.
Perhaps, it is the result of dealing with unruly clients. The neighborhood is a bit scruffy. However, the two associates whom I encountered were rude, had no concept of customer service, and seemed to have contempt for their customers. I know that this all seems unlikely, but I assure you that my description is accurate. I have witnesses.michael M.
Uhaul wasn't ready when I needed it, but they already put the reservation discount in the receipt so I was happy.Jacob S.
El cliente no dejó un comentario.Treena W.
Excellent service from the staff. Equipment is great, as I've come to expect from UHaul. But the staff were exceptional.Marc N.
Great service, very helpful staff.Marc N.
El cliente no dejó un comentario.MAXINE M.
The employees at the U Store are very professional, courteous,, the young lady explained everything and was very helpful. Thank you ??Norita A.
Store owner locked me outside for an hour while taking my I.D. She was unaware of U-Haul policies and the minimum age requirement to rent a truck. She insisted that I (19) had to be 21 in order to rent. Meanwhile, it was raining outside and I was not permitted to enter the officeRaymond W.
El cliente no dejó un comentario.EDWANDA C.
El cliente no dejó un comentario.Sharon L.
El cliente no dejó un comentario.bernita B.
I was charged for the rental of two trucks with all of the fees associated with renting two trucks and the employees cannot get the bill correct. The location only has one truck.waynette S.
El cliente no dejó un comentario.Andrew K.
The store was not open when I arrived to pick up the truck.William D.
The customer service was great but I had to wait 45 minutes because the system was slow.Andre P.
Nothing. Employees were very professional and made the experience greatAdam S.
El cliente no dejó un comentario.Zita G.
The staff that assisted me with my rental were very nice, and very professional.Francine M.