Comentarios del cliente para U-Haul Moving & Storage of Savannah

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Savannah

Grado total:

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James S. en

Grado:

Outstanding customer service

Michael V. en

Grado:

Lady at counter was friendly and helpful and even nice and fun . The man who helped hook up the trailer in that cold rain morning and afternoon in the cold rain was the same thing helpful very friendly nice fun ....just good people to be around on a bad day .

Sayquana W. en

Grado:

Double charged my account because they checked the truck in the system late

David W. en

Grado:

El cliente no dejó un comentario.

TREVON H. en

Grado:

El cliente no dejó un comentario.

Marquitias E. en

Grado:

have someone there that know how to do the self check-in so when customers need help the employees can help them.

Roger O. en

Grado:

Great, picked up the truck at 8am before they opened with 24/7 pick up and it went without any problems.

Michael M. en

Grado:

El cliente no dejó un comentario.

William P. en

Grado:

Great, friendly people!

WILLIAM T B. en

Grado:

Friendly & accommodating service. Had to make 2 trips to get wire harness installed & they accommodated me for the inconvenience!

Seantay O. en

Grado:

Everything was in order && fast process!

William S. en

Grado:

Do not recommend using your app to them!!!!

Marc C. en

Grado:

I don't know, but Charles was excellent with his service and his information and advice re: towing and winter driving.

Theresa W. en

Grado:

Not enough employees working the counter. After waiting 10 to 15 minutes in line an 2 people in front of me walked out.

Kelly H. en

Grado:

Facility was clean and staff friendly. Move in would have been made easier if they had a trolley or hand-truck available to use

Kelly H. en

Grado:

Staff were helpful and friendly. Due to their volume of vehicles, a larger check-in area would be nice

Rachael L. en

Grado:

Loved the staff's willingness to help us when we discovered the assigned storage unit was too small. Everyone was very helpfu!

Steven R. en

Grado:

Train your new staff so it does not take 45 minutes to do a 10 minute task! The whole ordeal was the worst customer experience I have ever had at UHaul!

Rufus S. en

Grado:

Travis and the staff was very professional.

william D. en

Grado:

All good! Battery did go dead but was able to jump it. I did tell the person that checked me in.

Alesha G. en

Grado:

El cliente no dejó un comentario.

Kevin E. en

Grado:

El cliente no dejó un comentario.

Roxanne R. en

Grado:

Parking lot is extremely small and the wait is long

Kim L. en

Grado:

Nothing at this time

Francis K. en

Grado:

El cliente no dejó un comentario.

Carol M. en

Grado:

Need more employees, due to sometimes customers come in and have a problem which needs to be solved or have a lot of questions related to their upcoming rentals, it does take time to plan a move when you are changing locations , but the there are people waiting for service. Waiting is hard to do for your turn, more people working at the front desk the less wait period.

William L. en

Grado:

They are very friendly and helpful great people to deal with

Jason S. en

Grado:

El cliente no dejó un comentario.

Larry L. en

Grado:

Charlie (the tech who installed the hitch) was great, fast too. Customer Service was also very good. Maybe a coffee machine.

tammy H. en

Grado:

Excellent customer service displayed by the staff !

Glenda M. en

Grado:

El cliente no dejó un comentario.

Derek L. en

Grado:

El cliente no dejó un comentario.

Erica D. en

Grado:

El cliente no dejó un comentario.

Vasantrai P. en

Grado:

El cliente no dejó un comentario.

Aurelle' R. en

Grado:

El cliente no dejó un comentario.

marilyn M. en

Grado:

No comment

Karen G. en

Grado:

N/A

Warren H. en

Grado:

El cliente no dejó un comentario.

Joseph H. en

Grado:

El cliente no dejó un comentario.

Derrick B. en

Grado:

Great Service.. very affordable and Convenient.

KEVIN W. en

Grado:

Very helpful! Made moving and time management run smoothly. Again keep up the work and look forward to working with you in the near future.

DEBORAH b. en

Grado:

Lakia was especially helpful during a stressful day. Things hadn't synced up for me as I desired. She was patient and provided the right options for me.

Daryn M. en

Grado:

Excellent customer service. All representatives were exceptionally helpful.

Theresa C. en

Grado:

The girl Kia was rude at first but sjeb

Colleen F. en

Grado:

Amy abs the crew at this location were phenomenal. I’ve used uHaul services for years but this was by far the most excellent experience.

Jasmine M. en

Grado:

This was my first time in years with uhaul definitely one to remember Lakia and Travis were very helpful and explained everything perfect

christopher t. en

Grado:

Great service all around

carol m. en

Grado:

Thank you for your kind, and much needed help. It's certainly appreciated.

Leanne M. en

Grado:

The rental unit manager, Lakia, was and always is very helpful and friendly when I speak with her. She checked into and cleared up the issues quickly.

Mary L. en

Grado:

Thanks for the exceptional service.

Kenneth B. en

Grado:

Exceptional service the best experience I've ever had.

Margo F. en

Grado:

Excellent service provided by Tabitha, Matthew & Amy. They are ALWAYS professional, caring, efficient and respectful. They are true all-stars in providing consistent outstanding customer service.

MARGO F. en

Grado:

Perfect service, compassion, respect, patience & care!

John P. en

Grado:

Rated average because of the U-Haul side - I had a storage locker reserved, had to wait an hour to check in because of people trying to check out/in rental trucks. Rep that finally helped me was great

Marilynn S. en

Grado:

The Abercorn staff was awesome! I appreciate all of the patience and information.

Robert Q. en

Grado:

Always great to work with you. Thank you!!!!

JOHNATHAN W. en

Grado:

Uhaul on Abercorn is top notch!!

Anitra P. en

Grado:

Tabitha was Awesome! She was kind and professional!

HENRY W. en

Grado:

Staff very helpful

Charlene M. en

Grado:

My only problem was the unit was not large enough and a larger one did not become available. Ok, two problems. I had a problem with the stairs.

LADONNA T. en

Grado:

Staff was extremely helpful and courteous. I would certainly use uhaul again.

Harvey R. en

Grado:

Every employee from management down was very helpful in my experience!!! Could not have had any better service!!! I have moved a lot over my years... Hopefully this is my last and what a nice way to e

Zeekeyshia P. en

Grado:

Great storage place

PERB F. en

Grado:

It has been a pleasure using your facilities since January 2010. My only request would be to receive some paperwork that we had vacated the unit and it was found to be satisfactory. Thank you.

Randal W. en

Grado:

Many miscommunications along the way both in Las Vegas and Savannah.

Allison V. en

Grado:

Very caring, concerned employees. Have had countless experiences with U Haul. Some not too good. This was by far the best experience I have ever had over many years of doing business with this com.

Peggy a. en

Grado:

Kindly see the letter sent to corporate about all of the hidden fees and you company feeling as though they can charge whatever they want when they want without authorization. I would NEVER recommend

Scott C. en

Grado:

Had to wait six weeks for Ubox to be removed from my property. Had to make multiple phone calls while at work to rectify the problem.

Joanna G. en

Grado:

My only issue would be the price monthly for storage. I had the smallest storage and I was being charged $80 a month which I believe is pretty high since there are other places that charge half.

Amber M. en

Grado:

Amy and her entire crew always go above and beyond! You are all amazing!!!

Rafael R. en

Grado:

Thanks for your help

Donald B. en

Grado:

Amber was a big help when I purchased the wrong movers for the boxes I had. She took the time to help change the movers I had.Thanks again.

Thomas H. en

Grado:

Storage unit was absolutely filthy. Water damage, mildew and mold to more than half of our belongings. Roaches got in our boxes.

yuri g. en

Grado:

Staff was wonderful to work with.

Carolyn J. en

Grado:

very helpful staff, especially with discarded items we could not take anywhere else.

Charron H. en

Grado:

Had no problems and everything was good

Dawn L. en

Grado:

The two young ladies were amazing! They are the only good thing that happened with uhaul. They went out of their way to try and help me after my truck rental rental was an absolute nightmare.

Carlos T. en

Grado:

The staff was very helpful and friendly, they made an effort to meet my individual needs. The Mananger and the rest of the staff, were very kind I highly recommend their services, thanks!!

Marki L. en

Grado:

Very happy with the service provided.

Melinda V. en

Grado:

Facility manager would not work with me on pro-rating my rent for boxes which were stored for one week out of the last month. I was told to call the owner of U-Haul. I had to call the corporate office

Taylor M. en

Grado:

Thank You U-haul Savannah for all of your help. The manager Ms. Amy and Assistant manager Ms. Amber are amazing and above the curve on customer service. They are truly a credit to the U-haul company.

Shanice C. en

Grado:

N/A

martin b. en

Grado:

Amy and her crew are always exceptional - highly recommend this store!

christian M. en

Grado:

This location is the best of the best hands down. Customer service is awesome. Storage is always clean and secure.

david b. en

Grado:

When the door to our storage failed to close ..The attendant got a repairman there and did not leave unsecure til repaired. We felt comfortable leaving our unit unsupervised while they repaired it.

Laurie S. en

Grado:

Great company, I would highly recommend.

DORIS D. en

Grado:

Extremely helpful, professional, and friendly. Made the whole moving experience pleasant. Thank you!

Jeff C. en

Grado:

No prolems at all! Thanks

Charlie l. en

Grado:

The staff was very helpful and courteous

Kathy B. en

Grado:

No light inside of storage, wires hanging down, when trying to enter building. I payed on Mon. & there was a red lock, that was not removed by Wed. Gate would not open 3 times on Wed. Staff was laughi

Dan M. en

Grado:

Great Service Thank you

Dan M. en

Grado:

Extremely helpful, knowledgeable,polite, and friendly staff. Thanks for all your help

Esther S. en

Grado:

The old man in the office who said he doesn't care weather you are a customer or not he would run you down with uhaul truck. He needs a transfer out of there. No customer service experience, lack of

HAZEL R. en

Grado:

Amy spent almost n hour cutting my lock for me and still balanced a lobby of anxious customers. Excellent service. My last 3yrs of storage there was real cool.