Comentarios del cliente para U-Haul Moving & Storage of Orange City

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Orange City

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Luis C. en

Grado:

Excellent services

Daniel W. en

Grado:

Tires on the trailer were almost bald per the drop off location. DW

Kyle G. en

Grado:

The people were nice but the motorcycle trailer I rented had misaligned pins for the gate and thus was a nightmare to raise and lower.

Albert G. en

Grado:

When I arrived I was told my unit was not there. I was then told that the next closest unit was 20 miles away and that I would have to drop it off at that location when finished that's 80 plus miles plus time. I then asked to see another unit to see if it would meet my needs and the unit I reserved was sitting there apparently not checked in. this whole experience was very stressful.

Kelsie O. en

Grado:

I left behind two items in the vehicle I called and asked if they had seen it and they told me they cleaned it out and didn't see anything then I went there and they said they'd look again they found the items and took about fifteen minutes to return them to me even though it was only two items left behind.

Donald L. en

Grado:

I was charged $25.00 for 32 miles, over .75 cents per mile it should be against the law.

Nancy H. en

Grado:

El cliente no dejó un comentario.

tom S. en

Grado:

They charged me $.40 for being one mile over.

Gerald M. en

Grado:

the yard assistant did a great job assisting with the return. great job.

Eric M. en

Grado:

Everyone was helpful and would definitely use this location again.

sarah D. en

Grado:

my personal info and shipping info regarding my contract was given out to relative without my permission who had no right to my personal info based on my contract with Uhaul

Joseph K. en

Grado:

El cliente no dejó un comentario.

Barbara T. en

Grado:

El cliente no dejó un comentario.

Patrick M. en

Grado:

free equipment ?/

Gregory G. en

Grado:

El cliente no dejó un comentario.

DOUGLAS P. en

Grado:

El cliente no dejó un comentario.

priscilla T. en

Grado:

Very professional staff. Quick and courteous service. They were very helpful to inspect the truck before rental. It was very easy and smooth to rent.

Sydell S. en

Grado:

El cliente no dejó un comentario.

Steven G. en

Grado:

El cliente no dejó un comentario.

Frederick B. en

Grado:

you charged me 25 for cleaning i just came from a car wash the person who charged me held me hostage for 2 hr last time i was there while he tried to get the trailer lights working in stead of giving me another truck i didn't charge him for my time ! my rating of below average is directly attributed to this manager with a piss poor attitude

Patrick B. en

Grado:

El cliente no dejó un comentario.

Ruby W. en

Grado:

I had to wait a long time to be waited on when I picked up my vehicle. The clerk was on the phone with the same person the whole time. I had injured my back and I was in a lot of pain standing there waiting. Other people were waiting also. If you were that busy with the phones, there should have been another person helping at the counter. I had to wait on the phone also both times I called.

MAUREEN A. en

Grado:

They treated me good

vance B. en

Grado:

El cliente no dejó un comentario.

richard L. en

Grado:

El cliente no dejó un comentario.

Thomas W. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

El cliente no dejó un comentario.

robert I. en

Grado:

El cliente no dejó un comentario.

Evelyn E. en

Grado:

El cliente no dejó un comentario.

Ada R. en

Grado:

El cliente no dejó un comentario.

Charles C. en

Grado:

El cliente no dejó un comentario.

mark S. en

Grado:

The lady helping this was a little bit rude

Daryl ann S. en

Grado:

Excellent as always! Used this location many times. Enjoy all encounters with all the staff. Happy Thanksgiving!

Mark Q. en

Grado:

Very attentive and making sure everything is clear and understanding. Wouldn't change anything.

Heidi M. en

Grado:

I followed the instructions to return the tow dolly then it instructed me to drop my paperwork in the night drop so I did. No one called me to confirm on Monday so I called them and no one could find my paperwork. They did finally locate the tow dolly I used and said it was checked in. They insinuated that I did not return it in our initial conversation.

margaret F. en

Grado:

El cliente no dejó un comentario.

jeraldeen S. en

Grado:

El cliente no dejó un comentario.

robert B. en

Grado:

El cliente no dejó un comentario.

JEANNE D. en

Grado:

This review is based on 5 years' experience.

george m. en

Grado:

Phyllis was excellent in receiving me and helping with my needs. she's an example of pride in he work. Thank you Phyllis Slayton

Lori D. en

Grado:

Sam was very helpful, professional and most importantly very pleasant. She was able to meet all my needs efficiently.

JOSE P. en

Grado:

U-Haul is always been my number one go to

PAM M. en

Grado:

The staff was always friendly and pleasant. They could make a bad day into a great one. Changing ones mood is a gift that many at this facility have. Thanks for all you do. May God bless you all.

myra w. en

Grado:

Very quick transaction and excellent customer service. I rented a 10X10 Storage unit and was in and out of there within 15 minutes.

Michael W. en

Grado:

I shall continue to use uhaul. They treat me very well

rhonda w. en

Grado:

Great

norman b. en

Grado:

Employees appeared to be unhappy about honoring my 30-day free storage certificate. If they do not want to let people have free storage, then U-haul should not offer it.

JOE A. en

Grado:

Pickup was a bit harder bc of contact info required but drop off and storage unit was amazing

dana h. en

Grado:

Thank you for your prompt, courteous, and professional help on our move coast to coast. It has and will be a complete pleasure continuing to do business with your entire staff. Kevin & Dana Hanson

gail h. en

Grado:

Great experience with storage, just wish it was cheaper and not go up in price.

bradley m. en

Grado:

Everyone at this facility is friendly and professional!

Jan F. en

Grado:

Thanks for the service

dorian r. en

Grado:

The management was condescending and beyond rude here.

Shana I. en

Grado:

Phyllis was exceptionally accommodating and efficient. We coordinated a long distance move and storage experience with her assistance. All of the staff are also very friendly and professional.

eric w. en

Grado:

Great experience and great owners!

MARILYN W. en

Grado:

You maintain a very clean and safe environment at the U-Haul Storage Facility. Thank you for your consistently excellent service!

tameka w. en

Grado:

Great service

GARY W. en

Grado:

The staff was always very helpful no matter what came up.

john h. en

Grado:

The staff at this facility is top-notch the manager went above and beyond to make us happy customers and she succeeded thank you U-Haul

Larry W. en

Grado:

They were really helpful

michael o. en

Grado:

The were very helpful, Phyllis, Sasha and young gentleman went the extra mile with our previous location concerns.

JOHN G. en

Grado:

Staff is helpful and fantastic!

federico c. en

Grado:

Siempre dispuestos para cualquier ayuda, Muy amables.

katherine d. en

Grado:

Switch storage facilities unhappy with hours, price and staff- many issues at this location.

JEFF S. en

Grado:

It’s a clean and modern facility. Staff was helpful.

DEBBIE H. en

Grado:

We're very helpful,was able to transfer from debary to OC,,thought I was to pick up truck in OC ,but when got to OC they said debary

Edward G. en

Grado:

Staff was helpful with my truck rentals and my storage needs.

wayne k. en

Grado:

Well kept and secured access to your storage.

Liz H. en

Grado:

It was good but I don't like being upstairs alone

JOHN G. en

Grado:

Phyllis was amazing! Very professional, kind and helpful.

Luis P. en

Grado:

n/a

kenyon r. en

Grado:

The facility was very clean but I seen lots of roaches running around... not in my unit but trying to get to my unit and that had my very nervous.

vanese k. en

Grado:

Thanks for always ensuring the cleanliness of the facility!

tina m. en

Grado:

Loved the facility. Wish I could remember the lady who took such good care of me.

Luis H. en

Grado:

They provided a clean, dry, and secure storage place for my household items while I moved. Great staff and convenient location. I will use their services again in the future. Highly recommend UHaul!

emilio p. en

Grado:

People were very helpfull place was very secure and clean

Lynn W. en

Grado:

Excellent

Donna W. en

Grado:

Very organized

WILLIAM P. en

Grado:

The staff was very nice and accommodating.

kristy j. en

Grado:

Excellent experience just the price kept going up for a 5x10. Overall though experience was great.

ELIZABETH P. en

Grado:

The service was excellent. Thanks

Liz H. en

Grado:

Very helpful, polite and professional. We are older and appreciate the consideration. Thanks, Liz

wayne k. en

Grado:

General Manager Phyllis Slayton is very accommodating and knowledge in addressing our needs.

Carol D. en

Grado:

After working 6 hrs. And loading our furniture into s 13 x 30 we discovered the one door latch was broken. We notified the crew in the office and immediately one fellow came to assist.

Donya Maria T. en

Grado:

Associates were courteous, professional and demonstrated superior customer service. The entire year I really felt my library and art would be secure. It was and worth every penny. Thanks U-Haul

cynthia n. en

Grado:

The employees we're very professional, very helpful .

cheri h. en

Grado:

The manager (Phyllis ?) was absolutely excellent! Her knowledge of everything Uhaul has to offer and her help and dedication to get us everything we needed made this the best experience of our move!

DOMINICK T. en

Grado:

Excellent customer service . very clean facility , well maintained and helpful staff . manager was excellent all the years i had the storage unit

JOANNE M. en

Grado:

Was great service

Mark R. en

Grado:

Nice people to work with

JOHN M. en

Grado:

We had a storage unit here for 6 years. We have also rented moving trucks here. The staff has always been very polite and customer friendly. I would highly recommend this facility to anyone.

Andy R. en

Grado:

I had a great experience.

Catherine S. en

Grado:

Reserved a 10x20x8 through Uhaul Went to the business and verified the unit with Hailey aweek before the move in date. Sold our home in AL and came to our storage unit yesterday. We had NO UNIT!!!

evelyn a. en

Grado:

Keep up the good work customer service A+

Brenda J. en

Grado:

Rodents got into my unit and chewed on two of my plastic containers.

Paul B. en

Grado:

Appreciated the friendly staff, cleanliness of the facility, and secure access. Great place to store your valuables!!!

Tom P. en

Grado:

This location has the most rude, condescending, untrained, and unprofessional people working there not only for U-Haul, but any business I’ve ever encountered.

Charles S. en

Grado:

THANK YOU …….. YOUR THE BEST,,,,,,,,,,,,,,,,,,,,,

carol w. en

Grado:

Happy moving provided excellent service. Very thorough and very professional Questions one through three are not applicable to this agreement so they should be disregarded

Quinty S. en

Grado:

Thank you for your Hospitality.

Donna G. en

Grado:

Didn't even contact me to tell me my Ubox was there ,they were to call back by noon still waiting for call

edward d. en

Grado:

There were dead roaches in the hallway and the one older lady in the office was rude and smells like cigarettes.

beverly c. en

Grado:

very helpful and courteous. everything went very smoothly.

Catherine D. en

Grado:

U-boxes' truck delivery was late, which disrupted our move-out help arrangements. Also received no day-before call to confirm that the U-boxes would arrive next day or what time. Was frustrating.

Brenda J. en

Grado:

The customer service representative was very helpful. Answered all of my questions to my satisfaction and guided me through the rental process for a storage unit.

BRIAN G. en

Grado:

Phyllis and her staff have always been very nice and always helpful. It has been a pleasure to be their customer. Thank you all so much! I’m a very happy customer.

Brandi R. en

Grado:

Very happy with the service that we received. So happy that we decided to go with this location.

michelle h. en

Grado:

Overall, it was fine and I felt that my belongings were secure and safe.

Ray L. en

Grado:

Phyllis always said Hello and smiled every time I was there. She was always friendly and helpful! Corinne, was another associate I dealt with who was also friendly, helpful and smiling! 10 Stars!!!!

vivian d. en

Grado:

very happy with the service, facilities, great office team. Very helpful and timely. Great location!

Elvis M. en

Grado:

Great customer service from the owner!

ERIC y. en

Grado:

Have a good day

TERRY O. en

Grado:

Kept motor home here for 7 years. Very secure ! With great management.

Kishor D. en

Grado:

Ubox was on trailer, it should have been delivery to my home address but denied saying for unloading ubox needs forklift or some special equipment and only available at 12 miles away from my home.

Melanie O. en

Grado:

X

Jennifer G. en

Grado:

The prices that are advertised in store need to be honored. I was consistently told that the price of the units were higher than the sign on the sample door. I was told that’s what the computer says.

Royce G. en

Grado:

We had roaches everywhere coming from other units

Patricia J. en

Grado:

Very clean and professional and friendly.

STEVEN C. en

Grado:

The manager has no customer service skills whatsoever, when asked about the fee for using the dumpster she said it was not allowed, I told her according to the signage it was for a fee. She got mad.

LINDA B. en

Grado:

Friendly and helpful staff.

leo h. en

Grado:

I still had time with my storage locker and they gave it to someone else I wanted to put some things in there and they said it was gone I still had 2 weeks left I am disappointed in the service I got

ellen h. en

Grado:

Everything was great.. plus the manager was wonderful

laura l. en

Grado:

Seemed short staffed. Waited for service both picking up and returning.

Jeffrey P. en

Grado:

I liked everything about it