Comentarios del cliente para U-Haul Moving & Storage of Goldenrod

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Goldenrod

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Jorge B. en

Grado:

El cliente no dejó un comentario.

James V. en

Grado:

Love the easy online reservation process, plus easy & friendly check-in & check-out (return) process.

Randy H. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Loc L. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

i found the check out area very congested and cluttered with racks of merchandise closing the area into tiny corridors.

joel S. en

Grado:

The return after hours was horrible. The U-Haul system could not detect our location even with 3 attempts- my location was on. I called customer service and was transferred to a different department- I was on hold for ever, after being on hold for almost 30 minutes I hung up. Called customer service again after arriving home and after a while I was able to speak to someone. I was told that I needed to call the location in the morning and that she would notate the file. This wad very frustrating and unnecessary. Needs a new friendly drop off system

Timesha B. en

Grado:

Everything was great from beginning to end, there was a little hiccup at one point but Richard the general manager handled it well, his customer service and pleasure top notch, I would absolutely be back

John M. en

Grado:

El cliente no dejó un comentario.

Steven C. en

Grado:

This was the worst experience I've had in the 15+ years I've been using your trucks. I will never return to uhaul again, you have lost my business.

John M. en

Grado:

Great service 5 stars

Willian L. en

Grado:

Excelente atención y servicio, el trato fue muy cordial.

Carlos V. en

Grado:

They have a great Customer Service and Good Management. I do recommend it.

Yuberqui A. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

I thought you could drop off equipment at your nearest destination? Why all the hassle ? Had to drive 7 extra miles for drop off.

Pharlande S. en

Grado:

El cliente no dejó un comentario.

Mosherri S. en

Grado:

Everything was smooth, we ran into no problems. They were very helpful.

Pawel B. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

El cliente no dejó un comentario.

Ann H. en

Grado:

They were awesome and did a great job! I will definitely rent from this u-haul location again.

Nicolas Z. en

Grado:

El cliente no dejó un comentario.

Jesus V. en

Grado:

El cliente no dejó un comentario.

Brian C. en

Grado:

El cliente no dejó un comentario.

Carlos R. en

Grado:

Van rented was dirty on inside. And very dissatisfied with how costly it is to rent because of mileage charges.

Jose T. en

Grado:

No tenian el dolin y tube que comprar uno.

FRANCISCO B. en

Grado:

Always dealt with friendly staff

John B. en

Grado:

Make sure lights work on equipment

Lesley B. en

Grado:

El cliente no dejó un comentario.

Heidi M. en

Grado:

Staff was playing around, looking at their phone distracting the lady putting info in computer. Apparently she put in the wrong serial number to the tow dolly I was renting because when I returned it they could not locate it.

Elizabeth G. en

Grado:

This location has the best Customer Service personnel. Thank you so much. Blessings!

Ricky S. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

El cliente no dejó un comentario.

Jessica B. en

Grado:

El cliente no dejó un comentario.

Justin K. en

Grado:

El cliente no dejó un comentario.

Jasmin A. en

Grado:

Associates arguing and fighting while owner watches.

Joann R. en

Grado:

What is the point of putting all my information in online then when I get there I have to give it to her all again? I ordered supplies for my move and they couldn’t even tell me without me asking three times how much I ordered. I didn’t write it down I assume they would know and have it ready.

Steve F. en

Grado:

El cliente no dejó un comentario.

Edward O. en

Grado:

Quick and easy truck returns

Susanne C. en

Grado:

the young woman who helped me was professional and took care of all of my needs , I will refer any friends to your location.

Nelson F. en

Grado:

Thank you for your help very helpful

Ada N. en

Grado:

Terrible service. The employees were dishonest. Never again.

Valarie Z. en

Grado:

Very easy to use

Delores (Lori) D. en

Grado:

I checked in online. it was fast & easy. when I got to the storage it was clean & they had left me the lock with keys. the only negative is gate was open because it was broken.

Heady T. en

Grado:

You are the best

Jonathan M. en

Grado:

I have nothing negative to say.

TRACY H. en

Grado:

This location has the best staff!!! They have been wonderful during the tough situation that my daughter and I have been going through. The manager and staff have compassion and a good heart.

Carmen C. en

Grado:

None

Santoria J. en

Grado:

The staff was great once you got to them. The wait was extremely long they really need more help at this facility. Happy the storage was ground level and accessible.

Diana R. en

Grado:

I moved from Texas to Orlando using U-Haul truck for my moving, I kept my unit #543 for 2 years, I used U-Haul truck for my moving to my apartment. Thank you U-Haul for making everything easy for me!!

KARIN S. en

Grado:

Great place!

FRANCISCO B. en

Grado:

Friendly staff. Got us in and out in a matter of minutes. Great location.

Craig K. en

Grado:

For the most part everything worked out as planned with moving 2 u boxes across the country. One minor glitch along the way however it was handled quickly and the GM Richard was a great help.

john V. en

Grado:

One small hiccup from customer service phone call that was resolved the next day other than that it was a very smooth delivery from start (San Diego) to finish (Orlando). Thank you

JULIANA S. en

Grado:

Was billed several times after I turned in my UPod!!! One time being a charge over $500!!! This issue wasn’t fixed for months and continued to happen. I’m not sure if it is fixed now!!

marjorie p. en

Grado:

Thank you guys. Awesome customer services. Nice facilities. Will use them again if I’m in need again.

Luis U. en

Grado:

Excelente atención ...muy buen trato

RAYMOND P. en

Grado:

I did not go into the store or office just spoke with the personnel on the phone

Gerald N. en

Grado:

Outstanding service and folks.

Lilyanna M. en

Grado:

Staff there deserve the best ratings available. They went over & beyond

ROBERT F. en

Grado:

Adam and his crew are the BEST

SHALONE M. en

Grado:

Great customer service with a smile.

JAVIER S. en

Grado:

Great customer service at this location. Plenty of trucks and trailers to choose from. Everything you need to do it yourself. Gated access works great.

eleonora d. en

Grado:

THE STAFF OF THIS FACILITY DO NOT HAVE ANY COMMUNICATION WITH OTHERS FACILITIES THAT ARE IN OTHER CITYS THE COMMUNICATION LEVEL IS LOW AND ONE HAND DO NOT KNOW WHAT THE OTHER HAND IS DOING VERY POOR.

Yolanda C. en

Grado:

Great service!!!!

LaKeatha H. en

Grado:

Thanks for everything

Luis C. en

Grado:

Like the covinience of having everything in climate control where none of my stuff would get damage, staff was really helpful and friendly

Velindia M. en

Grado:

Thank you

curtis p. en

Grado:

Out of the many times I called back for this location to reach out to me for inquiries or even lost and found items, not once did i ever recieve call backs pertaining to my immediate account with'em.

Yvonne R. en

Grado:

Very nice customer service !

BRENDA J. en

Grado:

Excellent customer service 👍

Yvette C. en

Grado:

a blow out on the trailer; bad wind shield wiper I arrived in in Fl. was told you had a unit I needed it was the only one left had to pay first month rent if I get it frustratin

Jose O. en

Grado:

24hrs acess shouldn't be charge others dont charge that...only thing other then that was a great location

Alan K. en

Grado:

Very helpful and extremely curtious staff.

joseph r. en

Grado:

You charge us for a storage unit we moved out before the payment date. We asked you on the 10th of July to take us off auto pay cause the unit was going to be empty on July 11th. Refund. Is due..

Yunelkis R. en

Grado:

Excellent!

Christina F. en

Grado:

The Goldenrod location is an above-average UHaul experience. The staff was extremely friendly and helpful. The store was well organized.

MARCO S. en

Grado:

It’s a excellent company in my 3th time keeps me going back every time prices y services you can beat them.thaks again.