Comentarios del cliente para U-Haul Moving & Storage of Altamonte Springs

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Altamonte Springs

Grado total:

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roumer R. en

Grado:

Farrah Sylvain one of your scheduler was very help ful

Karissa H. en

Grado:

El cliente no dejó un comentario.

Kevin L. en

Grado:

El cliente no dejó un comentario.

gloria R. en

Grado:

Everything was great. Was very happy with the service.

Donald M. en

Grado:

El cliente no dejó un comentario.

Mike O. en

Grado:

Nothing, the staff at pickup and drop off was friendly and ,add the process easy.

Eric P. en

Grado:

El cliente no dejó un comentario.

Kimberly S. en

Grado:

El cliente no dejó un comentario.

Michelle M. en

Grado:

El cliente no dejó un comentario.

Erick G. en

Grado:

I checked in on time and arrived about 10 min before my scheduled pick up time and was greeted by Phill. Great customer service, he made sure to let me know I would be helped shortly and about every 2-3 minutes he would interact with me, notifying me that everything was about ready for me. When I dropped off the vehicle in the morning, Phill once again greeted me and helped me turn in the truck very quickly. Great experience! Great staff!

LoriAnn K. en

Grado:

Phillip provides quality customer service which is the epitome of the U-Haul Core Values. His commitment to Providing quality services and products to to simplify the moving process and improve human lives. Is evidenced in all that he does. He is an asset to the U-Haul team and makes moving seem so much less stressful and actually somewhat fun. Thank you Phil, for your hospitality!

Christopher L. en

Grado:

El cliente no dejó un comentario.

Tamesa D. en

Grado:

Did not check to ensure ordered equipment was on truck. I was also overcharged for equipment. The store has yet to call me back.

Christopher L. en

Grado:

Very helpful staff and a easy quick move in

Richard C. en

Grado:

The store manager was one of the most friendly people I've ever had the privilege of working with. Thanks!

Daniel R. en

Grado:

El cliente no dejó un comentario.

Felipe O. en

Grado:

very good service. nice and helpful customer service as well

Luis P. en

Grado:

El cliente no dejó un comentario.

Willie S. en

Grado:

El cliente no dejó un comentario.

cengiz H. en

Grado:

Hi, I bought four moving boxes and agent did not gave me a receipt. When I was returning the boxes another agent did not make the refund he gave me U-Haul credit which is I am not satisfied Thank you

LYDIA G. en

Grado:

El cliente no dejó un comentario.

BLANCHE N. en

Grado:

The location was very busy. They apparently were in need of a 15' truck when I showed up. I was told I would be texted a receipt. I was not. My credit card shows that I was charged an additional $28.06 by the Altamonte Springs location which I have no explanation as to what that was for.

michael J. en

Grado:

Everything was great.

Rebecca H. en

Grado:

El cliente no dejó un comentario.

Coulby G. en

Grado:

El cliente no dejó un comentario.

JESSICA F. en

Grado:

And the reason why is because the gate has been broken for long time no one wants to put money to fix it’s dangerous and I don’t feel safe having my storage there anymore the lady is nice in the office but they need to fix gate and more air upstairs we pay for controlled unit.

Drew W. en

Grado:

I I had an amazing experience! My pick-up was quick and when I returned the rental my drop off was even better. Thank you, for such a wonderful experience!

Judy M. en

Grado:

El cliente no dejó un comentario.

Tina F. en

Grado:

El cliente no dejó un comentario.

Kenneth A. en

Grado:

El cliente no dejó un comentario.

Guy H. en

Grado:

El cliente no dejó un comentario.

Sabrina R. en

Grado:

El cliente no dejó un comentario.

Laura W. en

Grado:

The seal on the trailer didn't seal so my belongings got wet.

Alan H. en

Grado:

The excellent customer service and great cargo van helped make for a good experience.

LEANDER H. en

Grado:

It was a great experience especially since i did not have a reservation i was still able to be accommodated. The customer service representative was very professional as well as courteous which made the experience all the better. I will definitely recommend UHUAL to my family and friends and in particular this specific location.

Shawn M. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

El cliente no dejó un comentario.

Eduard P. en

Grado:

Dealt mainly with Jay and manager Phillip. Cannot say enough about these two gentlemen as they always had a smile on their faces, were very pleasant and helpful to a fault. Am truly glad I chose this particular U-Haul location.

Rachel P. en

Grado:

El cliente no dejó un comentario.

Armando M C. en

Grado:

The service was excellent, Philip the customer representative who helped me went above and beyond with the service and very quick too. I’m really glad that I chose this place for my rental and really happy with the service that Philip provide me.

Jeffrey L. en

Grado:

Great customer service.

Eduardo R. en

Grado:

It was nicer than others I have had in the past.

PETER T. en

Grado:

Great manager

BARBARA H. en

Grado:

I would recommend this top-notch facility in a heartbeat due to the excellent management!

Jeremiah M. en

Grado:

Excellent facility and the friendliest and most helpful staff I’ve ever dealt with!

Scott D. en

Grado:

Charging me $200 for 8 days of storage is terrible. Not offering a prorated rate and locking me out until I paid is nothing but greed.

TRACY V. en

Grado:

Uhaul is my they are the best. Prices are more expensive than I expected.

oneida c. en

Grado:

Friendly staff!

oneida c. en

Grado:

Quick and easy!

Britney B. en

Grado:

The uhaul and storage they were great and I wanna thank Mr. Andy for helping me and understanding you guys are awesome and keep up the good work

Javier F. en

Grado:

Thanks 😊 for the service 👍 and the staff was very friendly 😀 and professional. Great place for get your things in a storage 👍. Thanks for make easier 😊 for me and my family.

Alicia O. en

Grado:

The two employees that helped me were professionally wonderful.

KIM G. en

Grado:

Thanks

Carol D. en

Grado:

The guys that worked there displayed excellent customer service. They acknowledged my presence and apologized for my wait time. When it was my turn they took care of my needs in a timely manner.

Lorrie C. en

Grado:

Convenient location for my needs, staff is always friendly and accommodating. I have used this location several times and have never been disappointed. Recommend the services to anyone. Thank you.

Jenny H. en

Grado:

Facility was clean, employees friendly, helpful, and efficient. Great experience.

Danielle A. en

Grado:

It was a JOY to do business with this facility! It was clean, safe, and everyone I interacted with was pleasant and professional. Thank you again if I am ever in need I will certainly be usin again!

Lisa C. en

Grado:

The owner & staff were very helpful

Ibrahim M. en

Grado:

Great and friendly staff and excellent manager Melissa with excellent customer service

KATREECE D. en

Grado:

Great experience! Helpful staff!

Miriam L. en

Grado:

She was very nice and did an excellent job to help me satisfied my needs

Cory H. en

Grado:

Melissa was great

Sabina R. en

Grado:

It was a pressure doing bisnnes with this company at 598 w hw in Altamonte springs everything went perfect for my needs i recommend i give them a 10 Thank you great job Sabina Rodriguez

David L. en

Grado:

Convenient and affordable

Yonnie R. en

Grado:

This was the best storage experience that i have encountered. Management here is the best. This will always be my first selection for storage. I'm Highly reccommend U haul storage located on state rd

Laura R. en

Grado:

The Altamonte team went above and beyond helping me resolve complications from a corporate made scheduling error. They were great! Caring and dedicated to customer support and satisfaction!

felicia l. en

Grado:

Kind and professional!

thomas s. en

Grado:

I had an excellent experience and will probably use again in my new location

Shari C. en

Grado:

You told me you would have a climate control unit available. Not only did you not a 53 foot truck can not make a delivery.

David C. en

Grado:

being told that all I have to do is fold the moving blankets and I'm good.... THEN getting multiple calls being told I'm about to be charged... not cool

Timothy S. en

Grado:

The staff was working very hard. They were very busy and very short staffed. I had been to this location a few times before and have never had an issue. This time my experience was terrible

Franklin T. en

Grado:

Worst move of my life! Box did not arrive as scheduled. Delivered to a location different than noted on agreement. No one could find it for 2 days. Then not delivered for 2 more days. ZERO stars!