Comentarios del cliente para U-Haul Moving & Storage at S Orange Ave
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage at S Orange Ave
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Jacqueline S. en
The guy who helped me was very patient and explained everything to me carefully, it was easy to return a vehicle and took a bit of time to get a storage unit but we're satisfied with what we got
Valerie B. en
Andrew was awesome with all his help!
Jonathan T. en
Thank you for great service.
minnie j. en
Very professional Mrs Johnson,
Julio S. en
wonderfull people and kindly
dorea m. en
I felt ripped off based on having smalllest sized unit and how much I paid. I came in on one month free otherwise the experience would have been blasted on social media including Yelp.
Sily J. en
Perfect
Stephanie R. en
This place has awful service and communication i attempted many times to contact manager regarding billing which attempted to get nowhere theyre rude the place is sketchy - William is the best!!!!!
Devin M. en
The GM was incredibly helpful and had great customer service skills.
Santoria J. en
The storage facility where you access the units are extremely small and almost in accessible. If your unit is on the second level you literally have to life everything up stairs to be placed in the un
Mary S. en
It was nice but wish you guys had a better way for us to get our stuff in the unit we had to climb up an down the stairs very tiring
ROD R. en
The new access method with the card key was a big improvement and made the facility more secure. For a while we saw evidence of rats having visited our unit, but we suffered very little damage.
James D. en
Great service and customer support
Eloise S. en
none
Tammy D. en
Facility was under staffed and wait was extremely long. Staff didn’t know how to cancel a transaction?
RISHI D. en
Great staff and service
TYRONE A. en
Great Experiece
evelyn r. en
No elevator, The way the storage is or set up their very uncomfortable when you come with the truck it's a lot lower than the actual floor of the you haul
ariel b. en
Travis provides excellent customer service and performed my move-in over the phone with no issues. I highly recommend U-Haul at South Orange Avenue, Orlando!
Judith B. en
Great customer service, help when needed.
John O. en
Staff was helpful during move in and move out.
EJ B. en
Andrew is the best! Simply told him what kind of items I would be moving and he showed me the best unit that would accommodate my needs!
brunilda b. en
.....,,,
Jack C. en
I never visited this place. The pod I dropped off in PCB Fla was to be delivered to the address I supplied. Was not & had to pay add to have it delivered. It came w/no ramp no trailer no canvas cover.
Wilfred S. en
It was a misunderstanding in the beginning but Andrew the manager fixed it ,, great guy
Wilfred S. en
I was a misunderstanding in the beginning But Andrew the manager fixed the issue ,, he’s the best
michael c. en
Staff was efficient and friendly and didnt take all day like most places
CLIFFORD D. en
N/A
Cindy H. en
Moving can be incredibly stressful and this IHaul facility and staff helped to ease a bit of that stress. The online payment method is a huge convenience. Thank you!
evelyn r. en
I had been offered a storage on first floor, when i arrived, i had to get a bigger one, the one offered was not a 5,x10. The only other available was up a flight of 6-8 steps. Very difficult for me.
leslie c. en
the lack of effort to fix a mistake they made regarding the unit I chose to rent I gave them a a credit card to hold a specific unit called a reservation when I arrived on my day and time I had to wa
Beverly D. en
Sue was very helpful as she offered to help me carry my things into my new unit. That was very considerate and she went above and beyond with excellent customer service!
MIOLA J. en
No comment
Gregory D. en
The place was kept very clean and looked like a safe area, The Guys were always friendly.
daniel j. en
Very clean nicely renovated beware of yellow paint ha ha ha
Paul C. en
Ok
Ramon P. en
A very good and nice staff from the manager Andrew to the Staff Greag nice People they work with me from day one to my day of moving out. Thanks for everything guys
Barbara P. en
Amanda is the ONLY helpful person. Austin is rude, lazy & rather than do his job, he made me walk to my car & find it my past rentals. I’d write more on this but there aren’t enough characters allowed
David D. en
Communication was great with the Orlando, FL U-Box facility. Communication was poor with the Tempe, AZ U-Box facility.
Latresha B. en
No changes
Cheryl B. en
Very happy with all their help.
Marianne B. en
Andrew and his team was very helpful and was very respectful. I will use them again if I have too. Also will tell others.
Yolanda c. en
La puerta de descarga está muy alta y el horario de cerrar la puerta no combina con las necesidad de los cliente.
ALLEXANDER B. en
Clean facility but not the easy access. Have to go up stairs to get in and not all bay doors work to back trucks up to do takes more time and effort to load and unload
victor w. en
The staff in NYC is not friendly at all. Orlando’s staff is super nice.
Astrid S. en
Great service
Yessenia G. en
Poor customer service.
Gerson R. en
I just got my stuff and everything looks exactly the same. It is great to see nothing was destroyed even after a year in storage. I'm a happy customer.
Laura c. en
Love the staff. Facilities are well kept
Nisha G. en
My biggest issue with u-haul has been communication from one person- to another. I think I have addressed my concern speaking to one person, come to find out its 'not in the system'.
Brenda K. en
Andrew and his team were very friendly and went above and beyond to help me with anything I needed. I felt very comfortable and safe at this facility and would recommend this site to all!
Irma T. en
I will recommend this place cause customer service was great, and the very clean.
Aris t. en
Grear service
MATT K. en
Poor equipment and poorly manager. Can’t describe all issues I had in 200 characters
Carla W. en
The staff was very helpful.