Comentarios del cliente para U-Haul Moving & Storage at Broad St

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Broad St

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Rentz M. en

Grado:

??

RENE G. en

Grado:

El cliente no dejó un comentario.

George S. en

Grado:

Several of our stored box's got wet. The staff offered no help or solutions. We paid for the month of November and vacated it on 11/9/19 but were not offered a rebate for unused time. Total rip off.

Lloyd O. en

Grado:

El cliente no dejó un comentario.

angela K. en

Grado:

El cliente no dejó un comentario.

denise a. en

Grado:

The staff I dealt with at the U-Haul Moving & Storage on Broad St in Augusta, GA were so friendly. Wonderful customer service!

denise A. en

Grado:

Cheryl and her staff were wonderful and very helpful. To help them out, U-Haul should have a scanner to scan driver's licenses. My phone didn't have enough memory to do it so Ms. Cheryl used her personal phone to scan it for me. She couldn't use the U-Haul phone because it won't charge. They were busy the several times I was there, but Cheryl got everyone taken care of in a timely manner and with ease.

tammie B. en

Grado:

If the customer ordered the truck online, and the pick up location was computer generated, I think someone from the location should contact the customer to make it more personal.

Shanee W. en

Grado:

Cheryl Taylor hung up on me about the ready to go boxes. I am seeing random charges on my account. Ms. Taylor has handled me very unprofessionally. I will not use uhaul again.

Steven R. en

Grado:

Pick up was switched to a further location at the last minute. That was disappointing.

Glen G. en

Grado:

The employee was very helpful even unhook the trailer for me A very polite

Tregony F. en

Grado:

Everything was great!

christopher D. en

Grado:

Helpful, nice and a good selection.

Patricia H. en

Grado:

El cliente no dejó un comentario.

William P. en

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El cliente no dejó un comentario.

Christopher D. en

Grado:

I was harassed twice by 2 moving helpers sitting out front of the store.

DANIELLE W. en

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El cliente no dejó un comentario.

Trevor U. en

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El cliente no dejó un comentario.

Linda B. en

Grado:

Keep doing what you are doing to get the customers in and out.

Kenneth B. en

Grado:

This location was very friendly and professional. Customer came first.

Richard S. en

Grado:

El cliente no dejó un comentario.

Uwe K. en

Grado:

The sales associate was a true pleasure do deal with. And everyone was very attentive to the customers. Top notch staff on duty while I was there

Pamela H. en

Grado:

Thank you so much for your excellent service. I appreciate being able to pick my truck up one day early. I would definitely recommend your location for pick up and for a great service Thank you

clyde M. en

Grado:

Staff was courteous and very knowledgeable keep things the Same

Jenifer J. en

Grado:

El cliente no dejó un comentario.

steve R. en

Grado:

El cliente no dejó un comentario.

Zach K. en

Grado:

Consistently professional and helpful. Oh no place else.

HENRY W. en

Grado:

El cliente no dejó un comentario.

DEXTER M. en

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El cliente no dejó un comentario.

Hugh G. en

Grado:

El cliente no dejó un comentario.

Deborah T. en

Grado:

The equipment return sign said “stay with your equipment, a worker will come check you in” - after waiting 15 minutes, we walked inside. They had NO CUSTOMERS, but were simply too lazy to walk outside. Even when inside, they did not offer to look at the vehicle for damage, cleanliness, mileage, fuel level or blanket/padding return. I’d fire every one of them on the spot and get somebody that wants to offer customer service. However, I loved the truck. Almost brand new and drives very easy.

Thomas M. en

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El cliente no dejó un comentario.

Kenneth W. en

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El cliente no dejó un comentario.

Margaret W. en

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El cliente no dejó un comentario.

Perry S. en

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El cliente no dejó un comentario.

George S. en

Grado:

Aaa

David D. en

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El cliente no dejó un comentario.

Ron B. en

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El cliente no dejó un comentario.

Michael T. en

Grado:

None

Alvin T. en

Grado:

Very friendly staff.

ALBERT B. en

Grado:

I have been using this facility for many years and have always been pleased. Ms Cheryl Taylor does a very good job

tanner b. en

Grado:

I would never recommend Uhaul to anyone and will never deal with Uhaul again.

Thomas C. en

Grado:

The rolling carts and loading dock are helpful for getting stuff in and out. The wait at the desk is long but luckily you only have to do that once.

Solvanga S. en

Grado:

Facility was not easy to access by phone. My storage unit spider webs in it when I moved in. Not sure if that is normal.

Carol R. en

Grado:

We never took posession of the unit we reserved in April, but was charged 3 months in a row, took me several calls to get this fixed...still getting a bill in July?? Needed outside unit, to small insi

Damion P. en

Grado:

Employees were very nice and friendly. You guys' policy blows. I had an unnecessarily hard time closing my unit, and was on the phone for nearly 30 minutes for something that was a 5 minute affair.

Anthony D. en

Grado:

The management in Riverdale was very inappropriate I wish the worst on fuzzy the manger the truck he gave me blew hot air inside the truck from engine he knew this refuse to give any other truck..

Solvanga S. en

Grado:

The people here were very nice and polite and timely.

Suzanne B. en

Grado:

Too expensive

ALAN E. en

Grado:

None

Matthew C. en

Grado:

The staff at the Broad street location are great. My only issue with this Uhaul experience has been with the Ubox service and billing. It's been a battle every month.

kay l. en

Grado:

Super crew, professional and very helpful.

kay l. en

Grado:

Great customer service.

jose h. en

Grado:

They staff was awesome...

Joseph M. en

Grado:

Best customer service, bar none, with friendly people

Kathryn J. en

Grado:

From the moment I entered your store I was pleased. Thank you . I always felt safe.

DURWIN K. en

Grado:

Office staff was great. Facility was clean. I work from 8am-6pm so the only thing I wished is that there was 24 access to the storage units.

william c. en

Grado:

Thanks 😊

BETTY M. en

Grado:

thanks

ANDREKA B. en

Grado:

All the associates were great.

ANDREKA B. en

Grado:

This uhaul service was great

laura m. en

Grado:

great staff! many thanks!

william k. en

Grado:

Ms. Taylor and others were great!

david r. en

Grado:

Ladies behind counter have been fantastic! Very happy customer!!

william k. en

Grado:

Ms. Taylor and staff were very, very helpful.

brian c. en

Grado:

Good service

Holly S. en

Grado:

The staff is awesome

gerard h. en

Grado:

Prompt and courteous service. Friendly very helpful making sure place is always clean and willing to provide the very best service. God Bless Gerard Hoosier

john m. en

Grado:

It was ok, no problems

norman m. en

Grado:

there were promotion signs on display that were not being honored and were not removed. Expired promotions should be removed.

Antenet S. en

Grado:

Cheryl and her staff always give superb customer service!

WHITNEY G. en

Grado:

My things have been here more than 6 months n the service has always been great. Look no futher you found your future storage facility

Michael M. en

Grado:

Good service

melissa p. en

Grado:

It was close n clean n also well lit. No changes needed. Keep up good work n thanks.

Samantha M. en

Grado:

I would not recommend this place at all. The workers are nice but, the manager is rude and acts like you are under her.

Albert M. en

Grado:

The sales associate knew his job. He made it a smooth move in transition.

Richard D. en

Grado:

This place is very busy and never enough help in the office. Cant believe your a storage facility with multiple floors and no elevator. Who in their right mind would move furniture up and down stairs.

Antenet S. en

Grado:

Great service from truck to stotage. Manager was aersome.

Alicia C. en

Grado:

Great service - easy move-in Location is always extremely busy but the staff is always courteous and nice to the customers.

catherine k. en

Grado:

Kind staff and great services

Stephanie L. en

Grado:

Easy to access

kimberly m. en

Grado:

U-Haul double-charged me for something that wasn't my fault but the managers over lost you because I hadn't used it yet so I had to give me another storage unit which I was double-charged for the unit

Kristen P. en

Grado:

Good nice people

Antenet S. en

Grado:

Great Service!

WILLIAM S. en

Grado:

The manager, Jeffrey tomber, Was extremely helpful and polite and friendly during my entire years at that facility. Because of this I would more than recommend that facility to someone else. I

lauren l. en

Grado:

There were unswept roaches in the bathroom and lots of food trash.