Customer Reviews for Tx Kool Zone
(U-Haul Neighborhood Dealer)

283 reviews

715 S Seven Points Blvd Ste A   Seven Points, TX 75143

(903) 498-4050

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/6/2024: Closed

Services at this Location:

Contact Us

(903) 498-4050

715 S Seven Points Blvd Ste A
Seven Points, TX 75143

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 4/6/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Keith Pierce 
Rating:
5.0

Customer did not leave a comment.

Rebecca Whitley 
Rating:
5.0

Customer did not leave a comment.

John Helton 
Rating:
5.0

Nothing! Very friendly and helpful person helped us out and he was very knowledgeable and it was a real pleasure doing business here.

michael baggett 
Rating:
4.0

Customer did not leave a comment.

Deborah Arender 
Rating:
3.0

Make sure that the writing is big enough to read. I was charged over $300 that I wasn’t prepared for, because the writing was so small I couldn’t read it.

KIMBERLIE MCNUTT 
Rating:
5.0

Customer did not leave a comment.

Ronnie Sanders  |  Overall Experience 
Rating:
5.0

I couldn’t ask for better customer service. I arrived early and the owner saw me sitting in the parking lot. He opened early to accommodate me.

Richard Wendel 
Rating:
5.0

Customer did not leave a comment.

Peggy Lashbrook 
Rating:
5.0

Absolutely wonderful customer service! I rented in person at this location and Mike was 100% amazing. Will continue doing business with him as I also rented a storage unit at his facility. 10/10 highly recommend.

Risa Jordan 
Rating:
5.0

Mike, the UHaul representative at the location was very helpful and knowledgeable. He explained all options thoroughly.

MARC HALL 
Rating:
5.0

Superb! As I began my move to Texas, TxKoolZone was VERY accommodating! In addition to returning my trailer after my final move, I also rent a climate-controlled storage unit from them. It is very clean, the facility is secure, and they offer great carts to make moving items easy!

Dianne Stark 
Rating:
5.0

I interacted with U-Haul’s customer service department first , and the lady simply was an ass! She needs to be fired. Texas Kool Zone made the arrangement correct! Mike is always superb!

Mark Houston 
Rating:
5.0

Great service

Roland Napoles 
Rating:
5.0

Customer did not leave a comment.

Steven Gummere 
Rating:
5.0

Customer did not leave a comment.

James McGraw 
Rating:
5.0

Customer did not leave a comment.

Albert Copeland 
Rating:
5.0

Was the truck clean enough for next person.

Raye Gentry 
Rating:
5.0

Great service and friendly. No hassle renting and reserving equipment.

Roland Napoles 
Rating:
3.0

Customer did not leave a comment.

Steven Bailey 
Rating:
5.0

Mike runs a great place. Always there. Always helpful. Always friendly.

john holland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FALECIA KENNEY 
Rating:
5.0

Customer did not leave a comment.

Marcus Wiesmann 
Rating:
5.0

Customer did not leave a comment.

RICKY WARBINGTON 
Rating:
4.0

Nothing really, the guy at this location is absolutely great.

Brandy Mccallie 
Rating:
5.0

Customer did not leave a comment.

MICHAEL MONCRIEF 
Rating:
5.0

Customer did not leave a comment.

Martin Sitzmann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Curtis Booker 
Rating:
5.0

I've rented from this location several times and always have a good experience. 10/10

Benjamin Erickson 
Rating:
5.0

Very efficient owner!

TERRY HINSLEY 
Rating:
4.0

Great experience all the way around

Angela Engledow 
Rating:
5.0

Service was Awesome fast and friendly.

EARNEST STONE 
Rating:
5.0

Customer did not leave a comment.

Ben Fuller 
Rating:
5.0

Great experience overall. Very happy with the service I received.

Laury Cartlidge 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN FULLER 
Rating:
5.0

Customer did not leave a comment.

Mandy Carter 
Rating:
5.0

Customer did not leave a comment.

susanna patton 
Rating:
5.0

Customer did not leave a comment.

Ronnie Craft 
Rating:
5.0

Customer did not leave a comment.

Lindie Fridley 
Rating:
5.0

Customer did not leave a comment.

James Gorney 
Rating:
5.0

Customer did not leave a comment.

JOHN GRAHAM 
Rating:
4.0

Customer did not leave a comment.

Mike Frankos 
Rating:
5.0

Customer did not leave a comment.

Lisa Schlebach 
Rating:
5.0

Customer did not leave a comment.

Susan Rath 
Rating:
5.0

Excellent experience!

Annette jenkins 
Rating:
5.0

Nothing. Exceptional customer service…

WALTER SIMPSON 
Rating:
5.0

Customer did not leave a comment.

Randall Parrish 
Rating:
5.0

Customer did not leave a comment.

Kayla Walters 
Rating:
5.0

Everything went very smoothly. Definitely recommend this location.

Kathy Hearn 
Rating:
5.0

Customer did not leave a comment.

Susan Hughes 
Rating:
5.0

Customer did not leave a comment.

LANCE VERNON 
Rating:
5.0

Customer did not leave a comment.

Brock Crane 
Rating:
4.0

Customer did not leave a comment.

Justine Dyess 
Rating:
5.0

Customer did not leave a comment.

Diana Bowles 
Rating:
5.0

Customer did not leave a comment.

Lance WAYNE BROGDON 
Rating:
3.0

Get rid of manager named Kevin most disrespectful person I ever spoke with

alan hixson 
Rating:
5.0

Very easy process

jacquelyn thorne 
Rating:
5.0

Customer did not leave a comment.

Cindy Phillips 
Rating:
5.0

Customer did not leave a comment.

Mary Reed 
Rating:
5.0

Michael at this location was very helpful. He made sure that we were satisfied with the rental experience after the poor service received from the original rental location and was the only one who contacted us (sadly after it was too late) to advise us of the changes made to location of pick up.

Laura Pepper 
Rating:
5.0

Nothing this all went great and the manager of this rental is always awesome

Susan Rath 
Rating:
5.0

Customer did not leave a comment.

elizabeth cadin 
Rating:
5.0

Customer did not leave a comment.

KRAIG KITCHEN 
Rating:
5.0

This is one of the friendliest locations I have dealt with the units were clean and everything operated as intended the process was very quick and I was driving away in less then 15 minutes

ROBERT MILLER 
Rating:
4.0

Customer did not leave a comment.

Kevin Murray 
Rating:
5.0

Customer did not leave a comment.

William Martin 
Rating:
5.0

Customer did not leave a comment.

Xavier Herrera 
Rating:
5.0

Customer did not leave a comment.

Jay Scherer 
Rating:
5.0

Customer did not leave a comment.

Brandy McCallie 
Rating:
5.0

Nothingl

Barbara Epperson 
Rating:
5.0

Like the paperless process Uhaul has introduced. Welcome to the 21st Century!!

Thomas Blankenship 
Rating:
5.0

Nothing. The gentleman was friendly and helpful! Will definitely use again.

Bryan Williamson 
Rating:
5.0

Customer did not leave a comment.

Rita Cullum 
Rating:
5.0

Customer did not leave a comment.

Johnnie Moneer 
Rating:
5.0

Customer did not leave a comment.

jason johnson 
Rating:
5.0

Customer did not leave a comment.

KENT WOOMER 
Rating:
5.0

Customer did not leave a comment.

Jennifer Clamon 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Reyna 
Rating:
5.0

Customer did not leave a comment.

Linda Bouma 
Rating:
5.0

Great selection of trucks, loads of supplies, and manager was super helpful.

Monica Infante 
Rating:
5.0

Customer did not leave a comment.

Joe Cooper 
Rating:
5.0

Customer did not leave a comment.

Lisa Bate 
Rating:
5.0

This was the first time that I returned a trailer to a site during off hours. I wasn’t sure what to do so I called the phone number on the business. They called me back and told me how to get started on self-check-in.

Mark McClure 
Rating:
5.0

Great facility, great employees. Would recommend to anyone

CHRISTOPHER COCKRELL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHAWN MURPHY 
Rating:
5.0

EXCELLENT customer service! Doesn’t need improving!

Burleigh Nielsen 
Rating:
5.0

Customer did not leave a comment.

RONNIE HAWKINS 
Rating:
4.0

Easy drop off point

Charles Curry 
Rating:
3.0

The owner was super nice, however the truck that we got was in rough shape. We paid a lot of money for a crappy truck that should've been in a repair shop instead of being out on the road. Both of the cab doors were having issues closing and the cabin light wouldn't shut off we had to cover it in electrical tape to be able to drive at night. When we called road side assistance we couldn't even get through to anybody. That will be the last time we use Uhaul.

Jonathan Maldonado 
Rating:
5.0

Great friendly staff and service. This is my second time back renting from this location Highly recommend it .

Loreena Yeo 
Rating:
5.0

availability was great, customer service was outstanding and the ease of renting was great. Would definitely recommend this location.

Carrie rachel 
Rating:
5.0

Always an amazing experience!! They are so helpful even when it is a last-minute request like this one was!

Sheryl Stephens 
Rating:
5.0

We love TX Kool Zone! Mike, Chris and Katie are amazing individuals and so easy to work with! Would definitely recommend to anyone for equipment rentals or storage units!

Sheryl Stephens 
Rating:
5.0

Always an easy rental here!! Sometimes I just go and rent for no reason, that’s how great they are!!

Doug Clark 
Rating:
5.0

Customer did not leave a comment.

Mark A Houston 
Rating:
5.0

The manager is great to work with. He is conscientious and takes time to answer all questions. The location is about 10 miles away and easy to get to. The parking lot is large and makes turning and backing with the SUV and trailer easy.

Benjamin Edens 
Rating:
5.0

Customer did not leave a comment.

Ben Edens 
Rating:
1.0

Not charge me extra and then not respond to my emails

Adriana Hammonds 
Rating:
3.0

Customer did not leave a comment.

loretta sanchez 
Rating:
3.0

Perhaps don’t offer 24/7 pick up at this location because cellular wifi connections are spotty at best. What should have taken me 10 minutes at most to check in turned into a 44 minute fiasco with a call to customer service to complete check in

Kelly Jones 
Rating:
3.0

Customer did not leave a comment.

loretta sanchez 
Rating:
5.0

The gentleman working this location was very nice. Will definitely send people to him if they ever need a uhaul.

Kindra Helton 
Rating:
5.0

Customer did not leave a comment.

STACEY BOYETT 
Rating:
5.0

Customer did not leave a comment.

james stone 
Rating:
5.0

Customer did not leave a comment.

SARA BOX  |  Overall Experience 
Rating:
5.0

Mike is a professional and first class guy.

Don Binns  |  Overall Experience 
Rating:
5.0

Mike Goggans was a pleasure to work with. Runs a tight ship.

MARK DAVIES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Scott  |  Overall Experience 
Rating:
5.0

Very clean climate controlled storage. Owner is very professional and reliable. Very happy customer.

stefano velez  |  Reservation 
Rating:
5.0

Thank You!

RACHEL PERSONS  |  Overall Experience 
Rating:
5.0

Mark and Teresa are awesome! Extremely accommodating and helpful!!

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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