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Marcia W.
Customer Reviews for Twin Locus Barns Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Frank is friendly and helpful. I would definitely rent again from him.
John N.Great service. The gentleman that helped me when I returned the truck was very helpful. ¡Gracias!
Douglas R.no issues, very helpful and friendly.
Robert D.No suggestions. It was great!
Samuel L.Extremely friendly staff! Truck was clean and everything went great!
Josh R.This location was no doubt THE BEST branch I ever had dealings with. Frank at Dallastown far exceeded my expectations with regard to getting me lined out and on the road.
James R.The email I received when I initially reserved my rental stated I would be picking up my truck at Silverback Services. When I got there, I tried going into the U-Haul app and following the link sent to my in my email so I could access the info needed to pick up my truck. Lo and behold, the reservation now showed I was picking up at another location, and there was zero links anywhere for me to "pick up my rental." After driving to the other location, I called U-Haul support, who told me the link I needed to follow was entirely different from what I had in my email. Furthermore, when i did log in and follow that link, I was told I would need counter service to complete my check-in. Thankfully the office was open, and the gentleman who assisted me couldn't be nicer. Overall, I'm very upset over the whole check-in process, as nothing I received via email indicated the proper way of checking in. But this is no slight whatsoever against Twin Locus Barns, only U-Haul and the check-in process.
Michael C.The only problem with the location was it was switched by U Haul 2 days before the rental date. This was about 15 miles further away. Frank at the Dallastown location was awesome. I just wish U Haul would make mileage adjustment for having to travel further.
Wayne H.