Customer Reviews for Twin Locus Barns Inc
(U-Haul Neighborhood Dealer)

53 reviews

518 E Main St   Dallastown, PA 17313

(717) 246-0132

Office Hours

  • Mon: Closed
  • Tue-Wed: 9 am–4 pm
  • Thur: Closed
  • Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(717) 246-0132

518 E Main St
Dallastown, PA 17313

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Wed: 9 am–4 pm
  • Thur: Closed
  • Fri: 9 am–4 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The drop off location was not maned, did not know this ahead of time.

Christopher Bo 
Rating:
3.0

Customer did not leave a comment.

Janeka Barnette 
Rating:
4.0

Excellent care. Instructions for weekend pickup was great

Susan Points 
Rating:
5.0

Customer did not leave a comment.

CHARLES FARLEY 
Rating:
4.0

Everything was as good as it could be.

Susan A Myers 
Rating:
5.0

Customer did not leave a comment.

Jonas Pintos 
Rating:
5.0

Renting from Uhaul was really simple and convenient. Will recommend to a friend.

Linda Hindle 
Rating:
5.0

Frank was very helpful.

Brian Furio 
Rating:
5.0

Customer did not leave a comment.

Michael Boccalino 
Rating:
5.0

I received a call from the staff here the day before my drop off. The gentleman informed me the office would be closed but went through the specific instructions for returning both pieces of equipment that I had. He was very friendly and gave me a few helpful suggestions. I was able to return my equipment with the self service due to his assistance. Overall 10/10

Michael Boccalino 
Rating:
5.0

Great communication with a slight issue we had. Staff is wonderful and location is nice.

Michael Sikora 
Rating:
5.0

Very friendly staff

Dawn Butera 
Rating:
4.0

Customer did not leave a comment.

Thomas Sprout 
Rating:
5.0

Renting this truck was made so easy. Thank you!

Jan Repman 
Rating:
5.0

The gentleman that helped me was exceptionally kind and helpful. An excellent experience

Nick Snyder 
Rating:
5.0

always accommodating and professional

MICHAEL Fynes 
Rating:
5.0

Customer did not leave a comment.

KATHY HIGGINS 
Rating:
5.0

Customer did not leave a comment.

Joseph A Szmajda 
Rating:
5.0

Customer did not leave a comment.

dennis mccleary 
Rating:
5.0

What you expect from a business, exceeds all of my expectations

BilAL Jackson 
Rating:
5.0

Customer did not leave a comment.

Kristopher Pigarut 
Rating:
5.0

Customer did not leave a comment.

Scott Harris 
Rating:
5.0

Customer did not leave a comment.

Dale Whitten 
Rating:
5.0

Customer did not leave a comment.

Donald Landes 
Rating:
5.0

The gentleman went beyond my expectations as far as customer service and he even hooked it up to my truck for me

Robert Northern 
Rating:
5.0

Customer did not leave a comment.

Sherri Snyder 
Rating:
5.0

Frank is wonderful and was A terrific experience. I had a horrible experience at silverback but frank took great care of me in Dallas town. Frank 5 stars. Silverback 0 stars. Very rude and not helpful

steve tierney 
Rating:
5.0

Wonderful experience and service. I would absolutely recommend them. So pleasant and upbeat. I was so grateful as moving is stressful and he was so helpful and made it easy. Great guy and perfect service.

Pamela Rosky 
Rating:
5.0

Customer did not leave a comment.

Todd Bohager 
Rating:
5.0

Customer did not leave a comment.

Earl LANDIS 
Rating:
2.0

Una desorganización terrible después de guiar 30 minutos no habían trucks luego hago una reservación de 24 horas conduzco 30 min más y cuando llego solo me daban tres horas 🤦🏽‍♀️ Media hora para tras reservación de 15’’ y me dieron uno de 10 mal servicio

Cynthia Concepcion 
Rating:
5.0

Customer did not leave a comment.

Marcia Weimer 
Rating:
5.0

Customer did not leave a comment.

David Faulhefer 
Rating:
5.0

Customer did not leave a comment.

Ronald Houseal 
Rating:
5.0

Customer did not leave a comment.

Matthew Miller 
Rating:
5.0

Customer did not leave a comment.

Todd Glattacker 
Rating:
5.0

Frank is friendly and helpful. I would definitely rent again from him.

John Neubaum 
Rating:
5.0

Great service. The gentleman that helped me when I returned the truck was very helpful. Thank you!

Douglas Ripley 
Rating:
5.0

Customer did not leave a comment.

Luis Rivera 
Rating:
5.0

Customer did not leave a comment.

Robert Reinhold 
Rating:
5.0

no issues, very helpful and friendly.

Robert Draggoo 
Rating:
5.0

Customer did not leave a comment.

Joel Hoffmaster 
Rating:
5.0

Customer did not leave a comment.

Jess Holmes 
Rating:
5.0

No suggestions. It was great!

Samuel Lovelady 
Rating:
5.0

Extremely friendly staff! Truck was clean and everything went great!

Josh Riese 
Rating:
5.0

Customer did not leave a comment.

Dean BeckJr 
Rating:
5.0

Customer did not leave a comment.

william draper 
Rating:
5.0

Customer did not leave a comment.

Sandra Dysard 
Rating:
5.0

This location was no doubt THE BEST branch I ever had dealings with. Frank at Dallastown far exceeded my expectations with regard to getting me lined out and on the road.

James Reid 
Rating:
4.0

Customer did not leave a comment.

alvin newcomer 
Rating:
5.0

The email I received when I initially reserved my rental stated I would be picking up my truck at Silverback Services. When I got there, I tried going into the U-Haul app and following the link sent to my in my email so I could access the info needed to pick up my truck. Lo and behold, the reservation now showed I was picking up at another location, and there was zero links anywhere for me to "pick up my rental." After driving to the other location, I called U-Haul support, who told me the link I needed to follow was entirely different from what I had in my email. Furthermore, when i did log in and follow that link, I was told I would need counter service to complete my check-in. Thankfully the office was open, and the gentleman who assisted me couldn't be nicer. Overall, I'm very upset over the whole check-in process, as nothing I received via email indicated the proper way of checking in. But this is no slight whatsoever against Twin Locus Barns, only U-Haul and the check-in process.

Michael Capon 
Rating:
3.0

The only problem with the location was it was switched by U Haul 2 days before the rental date. This was about 15 miles further away. Frank at the Dallastown location was awesome. I just wish U Haul would make mileage adjustment for having to travel further.

Wayne Holle 
Rating:
5.0

Customer did not leave a comment.

Melissa May 
No reviews have been submitted for this location.

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