Twin City Used Auto Parts Ltd
(Distribuidor de U-Haul del vecindario)

265 comentarios

2125 Old Nanaimo Hwy   Port Alberni, BC V9Y8P4

(250) 723-5905

Horario

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Contáctanos

(250) 723-5905

2125 Old Nanaimo Hwy
Port Alberni, BC V9Y8P4

Horario

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita G. 
Clasificación:
3.0

Attendant was very helpful and friendly

CLAUDE C. 
Clasificación:
5.0

Service was excellent

fred W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
3.0

El cliente no dejó un comentario.

terri H. 
Clasificación:
3.0

Lower the cost . Milage rate too high. You could change the time return, 9 am is too early to get it back / cleaned / topped up gas etc. Van drives well & preforms well.

ed L. 
Clasificación:
5.0

Great drop off location!

NORI A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

George L. 
Clasificación:
4.0

Cost for driving 6 KL was $75

vince M. 
Clasificación:
5.0

Super easy rental. This is my go to location. Friendly, fast and helpful customer service.

Kevin B. 
Clasificación:
5.0

Chuck is awesome! Great customer service. Website needs to stop automatically rebooking people else where is super annoying a huge waste of time.

Aura G. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg S. 
Clasificación:
3.0

El cliente no dejó un comentario.

jenesse P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maquinna P. 
Clasificación:
4.0

El cliente no dejó un comentario.

jan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

loren S. 
Clasificación:
3.0

Get my reservation correct!!!

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas Y. 
Clasificación:
4.0

Was a pleasure to rent the trailer I needed to use

arnold M. 
Clasificación:
2.0

Take all Credit cards he could only take a Visa

angus M. 
Clasificación:
5.0

Watch out for what you get charged for by U-Haul. I my case twice as much as I paid at Twin City. Will be seeing Twin City about this over charge. The trailer was great and perfect.

russ W. 
Clasificación:
5.0

Very friendly, made sure i was hooked up properly to the trailer. Sweet old store pooch.

ZANONI A. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHEN M. 
Clasificación:
2.0

Truck was dirty in cab and box, spent about an hour cleaning it out which means they also didn't sanitize it as per the the COVID-19 policy. Coffee cups, dirt, dog food all found in the cab. Truck also wasn't ready when I came to pick it up, I had to help shuttle trucks around to get it. Truck itself was fine but cruise control would have been nice since I drove it from BC to Ontario.

Tyler M. 
Clasificación:
3.0

All good

Teresa S. 
Clasificación:
3.0

think that a charge of $40 for using a trailer for 1 hour is a little excessive.

murry P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan D. 
Clasificación:
5.0

The fella at the pickup spot was super friendly and helpful, I can not say enough good things about him.

CALEB W. 
Clasificación:
5.0

Chuck always goes out of his way to help great service

ron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron C. 
Clasificación:
4.0

The place can be hard to find but the time in and out was good.

Jim R. 
Clasificación:
3.0

super easy and accommodating drop-off in 2 steps (car dolly first and then truck a couple hours later)

Gilles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

wendy E. 
Clasificación:
5.0

I rented a trailer and the gentlemen was excellent. Supportive and friendly. I highly recommend this site for rentals!

Kristine D. 
Clasificación:
4.0

El cliente no dejó un comentario.

robert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nazir A. 
Clasificación:
5.0

Things were perfect and the owner was supper friendly

Mohammad F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lorie W. 
Clasificación:
5.0

Service was friendly and excellent!!

darline C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rory D. 
Clasificación:
5.0

Chuck would go out of his way to help us. Great service

ron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew C. 
Clasificación:
5.0

It would be more appropriate to have the speed restrictions in kilometers per hour for Canadian users.

pat O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorne G. 
Clasificación:
2.0

El cliente no dejó un comentario.

RYAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon C. 
Clasificación:
3.0

Clean the trailers when they come back ...

Gary A. 
Clasificación:
4.0

A warm welcome. Check out was a breeze!

James S. 
Clasificación:
2.0

We rented the truck for 24 hours. The website allowed me to book after hours using a smart device but when we called to confirm pick up time the man gruffly stated he wanted us to come earlier because his shop closed earlier. We dropped the van off less than an hour late and he tried to charge us a full day extra but stopped when my husband said he'd call the main office to confirm this was appropriate. He then tried to charge us for gas not filled up until my husband showed him a photo of the gas gauge when we picked it up. Not impressed.

Brady C. 
Clasificación:
5.0

Very professional

sean M. 
Clasificación:
5.0

Make sure you can drop off at all location make it easier for drop off at different locations

Theres D. 
Clasificación:
5.0

super friendly

Moses T. 
Clasificación:
3.0

Not worried about the next customer I'm the customer at hand Location and cleanliness and service was fine Truck had mechanical issues which not impressed with

mike B. 
Clasificación:
4.0

El cliente no dejó un comentario.

larry T. 
Clasificación:
5.0

Chuck was great,

barb M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alastair K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tami S. 
Clasificación:
3.0

I did not want UHaul insurance the dealer put it on the bill. Did not need an adapter for the trailer lights but told my wife she needed one and charged her $20

Mandy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LES W. 
Clasificación:
4.0

Update online booking

mark L. 
Clasificación:
5.0

Update the online booking service, It allow me to make a reservation at a location that was not open on Sunday causing an emergency situation, ie stress.

mark L. 
Clasificación:
5.0

Return was quick and easy. Very friendly. Definitely would recommend this location for pickup or drop-off.

HARJIT S. 
Clasificación:
1.0

Truck was greasy and dusty when I picked it up I returned it in the same condition I received it I was told $175 was my bill and that's what was being charged to my card I checked my statement and I was charged $221

JEN A. 
Clasificación:
3.0

El cliente no dejó un comentario.

gary W. 
Clasificación:
3.0

El cliente no dejó un comentario.

roger L. 
Clasificación:
3.0

No improvement needed. Guy was nice and friendly.

DOUG D. 
Clasificación:
2.0

Be aware of the messy condition of the space and that there is a pitbull pet there. Employees are friendly.

beverly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

Nothing everything was fine

gerry P. 
Clasificación:
1.0

We reserved a 15 ft truck for our Feb 2019 move date online. We chose our destination and started prepping for our move. The location for Uhaul pick up was very near the house as we expected and had confirmed a month prior. We had changes to our destination and called 10th ave location in Port Alberni B.C. to again confirm pick up prior to actual date. The attendant on the phone was very rude. The day to move arrives. We go to the 10 ave Uhaul location, the attendant can't find the reservation. 20mins later they send us to 'twin city towing' location...out of town. So we are already possibly behind on our ferry reservation. We drive to "Chucks yard" from directions given by 10th ave location. The office is filthy. The attendant does not bother to go over any instructions or safety checks: ie; walk around, And we signed nothing. He did not leave his desk chair....he simlpy pointed to a filthy truck in an over full scrap yard. The truck had mud and dog paw prints and overflowing ash tray and garbage. No washer fluid and the inside of windscreen was filthy. We missed our ferry sailing. We returned the truck to the 400km closer drop off destination we had previously confirmed with pick up attendant .Did NOT received ANY refund. The people at your Savona B.C. Uhaul drop off location (*at Millers Crossing) were kind thorough and helpful. But even they were confused and it took over 45mins and a few phone calls until we were permitted to leave w our receipt. No refund at all. We have never used U haul before..I doubt that we would ever recommend or use Uhaul again. Both your Port Alberni locations are terrible and the people your company pays are not helpful.

Bradley M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vanessa P. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEB D. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason B. 
Clasificación:
2.0

I got charged for an adapter that I gave back. I should get that money back

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle S. 
Clasificación:
5.0

Chuck was very helpful.I will use U-Haul again

loren S. 
Clasificación:
2.0

Have business owner be ready at opening 9am. He had to start up his computer and myself and another customer were waiting. Have the truck aired out or air freshener added. extreme smell of smoke in the vehicle.

Ryan G. 
Clasificación:
5.0

The gentleman at the drop off site was very friendly and made the experience easy and accommodating. Cute dog too.

Vicky T. 
Clasificación:
4.0

El cliente no dejó un comentario.

denise T. 
Clasificación:
4.0

The van was ready as promised. Both pick up of van and the dropping off of the van went smoothly and efficiently. Our move went by without a hitch. We would use UHaul again when a truck or van is needed. Thank you UHaul.

CAROLE N. 
Clasificación:
3.0

special thanks to operator for lending me adaptor for electrical hookup

dean D. 
Clasificación:
3.0

Truck was clean but, sounded pretty worn, Wasn't the most updated of places. Very slow, outdated computers, wasn't able to use debit card. Would only recommend because the owner was pleasant, and was willing to rent on a long weekend, nexcar outright refused. Which happened to be the first of the month.

Rick R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carolyn D. 
Clasificación:
5.0

Best customer service I have ever recieved when dealing with any moving truck services. The man behind the counter should get a raise. Thank you Port Alberni U-haul. Sincerely, one very happy customer.

vincent M. 
Clasificación:
1.0

We needed a 15 foot truck, we ordered a 15 foot truck, and when we went to pick it up, there was a 9 foot truck or a 20 foot truck. We took the 9 foot truck but we didn't have enough room. Next time we'll use Tilden.

jerry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa A. 
Clasificación:
3.0

El cliente no dejó un comentario.

ken W. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle S. 
No se han enviado comentarios para esta ubicación.

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