Comentarios del cliente para Tuskegee Swift Services

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tuskegee Swift Services

Grado total:

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Antonio M.
Grado:

The owner was not there at my schedule time for pick up. I had to wait an hour. The truck was not clean nor did I have all my equipment. I just took the truck as is because I was already late.

Jonathan T.
Grado:

El cliente no dejó un comentario.

Tony C.
Grado:

El cliente no dejó un comentario.

Thomas H.
Grado:

El cliente no dejó un comentario.

Peter S.
Grado:

Extremely nice and professional. The gentleman hooked up the trailer and helped me guide my car up onto it. With respect to the service industry, he is one of the best people I've ever had the pleasure of meeting. I cannot overstate how happy I am.

Michael B.
Grado:

Wonderful customer service! will make this my pick up location!!

yolanda C.
Grado:

Same as above

Christien D.
Grado:

Get ur crap together without an arial manager having to do job for u....

Patricia B.
Grado:

No lock box for after hours drop off. No sign or anything regarding information. Please provide a lock box for rental returns.

will W.
Grado:

Your customer service is the absolute worst. I rented a 5x8 trailer for my son. He was coming from Atlanta to Auburn, Alabama to pick it up, then move items to Decatur, Alabama. Your agent gave me the address to pick up the trailer (1301 Opelika Rd) which worked great (on the way from ATL). So then I get a call this morning telling me that the trailer is in Tuskegee, AL (20+ miles past where he is headed). Do you not have a computer that tells you when and where trailers are available? You might want to consider investing in software that would tell your incompetent representatives that a particular trailer IS/IS NOT available on a certain day. I talked to your Alabama manager, who is also completely incompetent, and she was no help. I asked her to transfer me to the national manager, which took me back to 800-GO-UHAUL, which was also useless. I WILL find other options available for the next time I need to move items. You should be embarrassed by this total lack of competency by your staff. Additional info: my son was at the pickup location in Tuskegee at 8:30 (opening time). Your agent showed up at 9:30 to open. I expect some sort of compensation for your total lack of customer care.

ALEX M.
Grado:

Hakeem was great and got my trip started out with a success. The truck was clean and ready to go when I needed it! I would recommend this place to anyone.

James J.
Grado:

El cliente no dejó un comentario.

Joan O.
Grado:

Your website is totally misleading and needs to be updated pronto. My pick up location was switched and truck size to changed. I had to call the 800 number to get the right size truck at the Tuskegee location.

Cecilia J.
Grado:

Make sure the contract is printed out prior to picking up equipment instead of an email attachment so the out miles and in miles can be agreed on. My mileage for this rental is way off.

Jason M.
Grado:

nothing *****

leslie L.
Grado:

El cliente no dejó un comentario.

Sherlita P.
Grado:

El cliente no dejó un comentario.

VANCE B.
Grado:

Very easy to deal with. Great customer service

CLAIRE S.
Grado:

Men went out of their way in the pouring rain to assist us. I was EXTREMELY happy with my experience

venezella H.
Grado:

Continue growing

slyvia H.
Grado:

El cliente no dejó un comentario.

cordero C.
Grado:

El cliente no dejó un comentario.

debra M.
Grado:

Every thing was great. Great customer service, friendly staff

david A.
Grado:

El cliente no dejó un comentario.

Ronald W.
Grado:

Good customer service!

calvin F.
Grado:

El cliente no dejó un comentario.

Delicia B.
Grado:

El cliente no dejó un comentario.

david Q.
Grado:

The young man that assisted us with our rental was very friendly, respectful, and helpful. In fact, since we declined the Uhaul insurance, he suggested that we take pictures of the trailer we were renting to avoid any issues when returning it in Denver.

John B.
Grado:

The U-Haul rental person was friendly, and helpful, but at first he didn't understand what we were trying to do, and why we were doing it that way. The building was kind of old and run down, but was fairly clean. I suggest developing a better way for swapping drivers, and towing vehicles on a single move.

Grado:

1) POOR customer service and readiness for my pickup. 2) POOR equipment checkup, FAILED to delivery broken 15ft Van to my rental, and FAILED on status of correct GAS level at the time p/u 3) VAN windshield wiper does NOT function during rain weather as well VAN leak ceiling from driver cabin & cargo cabin. 4) This location is definitely qualify as uhaul dealer

LASHACHIAH P.
Grado:

El cliente no dejó un comentario.

Corealan J.
Grado:

El cliente no dejó un comentario.

KARENA T.
Grado:

The only problem I have is my credit card is charged twice the person I rented from said he isn't responsible for the payment so to whom it may concern I need this resolved. Thank you

CYNTHIA W.
Grado:

El cliente no dejó un comentario.

Clara K.
Grado:

The gentleman that works there is soo nice. Best Customer Service EVER! Give him a raise and the recognition he deserves! I'm so bad w/ names but he was there only person working there!!!! I will use him, again and I live in Auburn and his U-haul store is in Tuskeegee! He was that GREAT!!!!!!!

Farris B.
Grado:

Allow me to pick up the trailer where I live. Very inconvenient.

Mike H.
Grado:

El cliente no dejó un comentario.

KIRK J.
Grado:

El cliente no dejó un comentario.

dawana G.
Grado:

El cliente no dejó un comentario.

HARRY W.
Grado:

none

Serenity M.
Grado:

After being told that I had to drive 30 minutes away from my current Uhaul location to collect my truck and equipment, we arrived at a body shop where I was told it would be a 10-15 minute wait while he finished deatiling a car. An hour and fifteen minutes later we were finally helped and not given the equipment we reserved while being rushed out the door the second my card was processed. It was completely unprofessional and I'll be skeptical about using any Uhaul services in the future.

bridges girl H.
Grado:

El cliente no dejó un comentario.

HARRY W.
Grado:

N/A

Regina K.
Grado:

Service was excellent. I just had to wait on him to reach someone by phone to return the truck.

SADERRIA W.
Grado:

El cliente no dejó un comentario.

Lauri K.
Grado:

Location is in a bad neighborhood, but the employees were friendly and hospitable.

No reviews have been submitted for this location.

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