Customer Reviews for Turner Farm Self Storage
(Distribuidor de U-Haul del vecindario)

1004 comentarios

3620 Benson Rd   Garner, NC 27529

(919) 779-9196

Horario

  • Lun. - jue.: 9:30 a. m. - 5 p. m.
  • Vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 8:30 a. m. - 5:30 p. m.
  • Dom.: 9 a. m. - 1 p. m.

Services at this Location:

Contáctanos

(919) 779-9196

3620 Benson Rd
Garner, NC 27529

Services at this Location:

Horario

  • Lun. - jue.: 9:30 a. m. - 5 p. m.
  • Vie.: 9:30 a. m. - 5:30 p. m.
  • Sab.: 8:30 a. m. - 5:30 p. m.
  • Dom.: 9 a. m. - 1 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Extensive and detailed after hours drop off was not identified at time of pickup. Unfortunately keys were dropped in the box before all the details required were completed. This made it hard to supply pictures and details required by in line drop off system. Would have been nice to know this from the start. I hope I do not get late fees due to this.

MICHAEL H. 
Clasificación:
5.0

I enjoy the services at this site because they are very friendly and considerate. The trucks are well maintained and the storage impeccable.

ALVIN L. 
Clasificación:
1.0

I was over charged for mile that the uhaul provider didn't fix In their system

Michelle D. 
Clasificación:
1.0

Additional equipment I requested wasn't there. Clerk made no effort to locate it for me. I had to lo ate it myself and make a separate contract which means I had to go through the process twice of creating the contract and returning the equipment!

Ricardo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELVIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD C. 
Clasificación:
3.0

to far away from raleigh n. c.

LUCY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

The truck was old, but still ran well. The inside was clean.

KENNETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyse W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD R. 
Clasificación:
5.0

Great experience.

RANDALL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Wayne D. 
Clasificación:
5.0

Super friendly staff, very helpful and willing to help. Would recommend this location to everyone!!!

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebeka H. 
Clasificación:
5.0

Great location! Friendly “family” feel from staff.

Lindsey S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C.  |  Overall Experience 
Clasificación:
5.0

Amazing

Marlin S.  |  Overall Experience 
Clasificación:
5.0

Could not ask for better service !!

Pamela N. 
Clasificación:
5.0

They were very helpful. I will use them again.

Brian T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KESHA M. 
Clasificación:
5.0

N/a

JULIUS M. 
Clasificación:
5.0

The staff, especially Angie, was very helpful.

John J.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service and efficiency.No problems.Satisfactory experience!

BEVERLY P. 
Clasificación:
4.0

Have submitted email on issues found during delivery, headlights dim @ night could barely see & driver side door weather stripping air coming in & when raining water aswell.Waiting for a return call.Thanks

Jason H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melieka H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA C. 
Clasificación:
1.0

They charged me extra for gas when it was barley on the 3/4 line. Ridiculous. They got leaky truck and trailer that let water get into my things and when I called to tell them the would be more than happy to hang up on me.

KAU B. 
Clasificación:
5.0

I was pleased with my interactions with the staff, friendly and efficient . Keep up the good work.

CONSTANCE V. 
Clasificación:
5.0

Everyone was wonderful to work with. Great storage unit. I'd drive across town to use them again.

Mary Elizabeth T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEENON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald B. 
Clasificación:
5.0

The staff were professional and knowledgeable.

Barbara S. 
Clasificación:
5.0

The best experience. Angie went above and beyond to help us. Moving across the country is a stressful time. Not having to worry about the uhaul truck was so nice. She is so professional and kind.

SCOTT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya T. 
Clasificación:
5.0

Wonderful, friendly staff, great place!

bonnie b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
5.0

Extremely easy check in and out, with amazingly nice staff.

Lucy K. 
Clasificación:
5.0

Overall great experience. The two associates were awesome. Thank-you

DAVID J. 
Clasificación:
5.0

When I checked out lady at front desk was very rude

James R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne B.  |  Overall Experience 
Clasificación:
5.0

Very clean facility and nice staff!

Teressa C.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

RONALD D. 
Clasificación:
5.0

Nothing! Pickup was perfect! Customer service rep went above and beyond to help! She was so knowledgeable and helpful hooking up the trailer!

Brian H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
4.0

While this location was great and helped me out, I was sent to 3 total locations. I made my reservation at a location close to my house. They tell me the day of pick up, they didn't have what I reserved (though online said they did). I was sent to a UHAUL Center 40 Minutes from my house, to find out they also did not have what I needed to my reservation. I was then sent to another location another 20 minutes away to discover the only truck and tow they had was 10 feet bigger than what I ordered and not a tow dolly for my car, but an auto transport, and I was still told to pay the higher rate when it wasn't my fault. The incompetence and lack of care for customers with UHAUL is appalling. I'll be spreading the word on how awful they are.

JOHN M. 
Clasificación:
3.0

I do not like having to drive 18 miles to pick up a Uhaul when my preferred location was about 3 miles from my house. It might be very convenient (and save money) for Uhaul to not move the truck to the preferred location...... but not very convenient for your customers.

Patricia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOPHIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRENT M. 
Clasificación:
5.0

Our experience was great. First time we had ever used a storage company. Climate control is the way to go. Staff was great from our first inquiry and questions to the day we moved out. We kept our belongings in storage for nearly 2 years!!

NEEDHAM W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto M.  |  Overall Experience 
Clasificación:
5.0

The woman that setup our rental contract at Turner Farm Self Storage was awesome. She was really helpful in getting us going. My only issue with the experience is that I was told I couldn't create my reservation until a week before pickup at another self storage location. So I did and we were all set to pick the vehicle up at the storage facility I have my things at. 3 days before I'm set to pick up my belongings I get a call that I will have to go to a different store to pick it up (and of course I'll be charged the mileage to do so). When I called the location, I was told that someone had already reserved that day that's why they had to move me. Then why wasn't I told when I initially set it up? Once we rerouted how we were going to get this done, I was setup for a 9 am appointment at Turner but that location doesn't open until 9:30am.

LINDSAY D. 
Clasificación:
5.0

We were at this storage for 13 years and could not be MORE PLEASED with Angie and Austin for everything they did for us all these years! Thank you so much!

JOANN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbel M. 
Clasificación:
5.0

Absolutely wonderful staff and experience from beginning to end!!

Reginald W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

Incredible staff, outstanding facilities and convenient location. We have used them to rent trailers multiple times and now two storage units for the past three months - we are moving to OK now and if I could take them with us, I would do so in a heart beat.

Joshua H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
1.0

Everytime I use Uhaul what I have reserved is not ready or not there at all, even after confirming the day before. This time our mobile check in could not be done because the site we were picking up at had not properly set up their portal with uhaul. Then we went to another location after waiting on hold for 30 min and they did not want to take our discounts that had been given due to the inconvenience.

sarah D. 
Clasificación:
5.0

Easy process. Very helpful and knowledgeable team members

Elbert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

joel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina F. 
Clasificación:
5.0

Thanks!!!

Arthur S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc O. 
Clasificación:
3.0

Vehicle was over 30 minutes late being returned by previous renter. Please have enough vehicles when renting them and have them sanitized and ready to go at time of appointment.

Tasha B. 
Clasificación:
5.0

Great customer service, I'll recommend this store....

Juan L. 
Clasificación:
5.0

Great place! Staff is supper nice! Definitely would recommend!

ANTHONY V. 
Clasificación:
5.0

Lady that took the key seemed exceptional.

lloyd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
3.0

I dont,,like chk. In / check out.. With u. Haul online app.... A big hassle...I'll probably go Somewhere else...

Timothy R. 
Clasificación:
5.0

Great experience, friendly and helpful staff, even hooked up trailer to my truck for me. Highly recommend!

Todd M. 
Clasificación:
5.0

continue doing what you are doing.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred J. 
Clasificación:
5.0

El cliente no dejó un comentario.

steven E. 
Clasificación:
5.0

Self truck return can be improved. Too many steps

Erick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore J. 
Clasificación:
5.0

Very friendly staff and helpful. Will use this location again in the future.

Anthony D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNIE A. 
Clasificación:
4.0

The right rear tire had a very low psi. I had to pay to fill it the level of the other tires.

Ronald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA C. 
Clasificación:
5.0

Can't think of anything to improve. The Ladies were very nice and friendly. No complaints.

jerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE B. 
Clasificación:
5.0

Enan, at the Turner Farm location, was awesome. He provided wonderful customer service and because of this, I would definitely rent from this location again.

Ramonda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

Been there before, will likely rent there again!

WARREN P. 
Clasificación:
5.0

I had a wonderful experience with Turner Farms Storage Uhaul rental.

MICHAEL W. 
Clasificación:
5.0

Angie was great, she made the entire experience easy and painless. I had to rent last minute to move some furniture, and Angie was extremely friendly, helpful, and provided very clear instructions on the process. Will recommend this location to friends.

Veronica F. 
Clasificación:
5.0

Service at turner storage was excellent. Truck was dirty outside and inside cargo container. Jamie

Jamie A. 
Clasificación:
5.0

Very clean office. Very clean trucks. Prompt and courteous customer service. ¡Gracias!

Jose V. 
Clasificación:
5.0

I have already recommended this location to friends and family in the area. Great location, Great equipment.

Byron F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daryl R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher M. 
Clasificación:
5.0

Clean facility. Staff very helpful.

Kenny W. | Reservación
Clasificación:
5.0

Austin has excellent customer service skills that feel genuine. We didn't get the impression that he's in it only for the money. We left with the impression that he loves working with people. ¡Gracias!

Samuel K. | Reservación
Clasificación:
5.0

Very helpful and knowledgeable about all the products.

STEVEN C. | Reservación
Clasificación:
5.0

Very helpful staff and the storage units are very clean.

Penni B. | Reservación
Clasificación:
5.0

The space was ready for me to use on the same day.

Charles R. | Reservación
Clasificación:
5.0

Austin was very helpful and explained things clearly. The facility and unit was white glove clean.

STEVEN C. | Reservación
Clasificación:
5.0

This is a very nice facility. Staff was very friendly, but I do wish they had told me ahead of time that my door was different (I have a handicap unit but was unaware until I got to it.)

Jason P. | Reservación
Clasificación:
5.0

The young man Austin who assisted IS very professional, personable, helpful, courteous and most of all KIND. This young man will be successful in whatever he chooses in life. Five star rating!

Debbie R. | Reservación
Clasificación:
5.0

Checking in here after reserving online is a breeze. Great staff and customer service here. Easy to tell they care about their customers. Second storage unit with Turner Farms SS and it's been great.

Joel H. | Reservación
Clasificación:
5.0

The self move in process was so simple! This site is new, clean, and well maintained. The staff here are very customer service driven and go above and beyond to help your move go smooth. ¡Gracias!

Angela S. | Reservación
Clasificación:
4.0

I would recommend this to everyone..... thank you.

SHARON M.  |  Overall Experience 
Clasificación:
5.0

Nice, new building. Climate controlled, well lit and free carts if needed. Would recommend for short term needs. Prices a little high after discount ends.

Penny M.  |  Overall Experience 
Clasificación:
4.0

The unit was dark and hard to see what I needed to get out. I was told that if I moved my stuff out early that I would get a partial refund, however this did not happen. The floor was dirty

Anna P.  |  Overall Experience 
Clasificación:
5.0

Excelente

JAIME F.  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly and helpful.

GAIL H.  |  Overall Experience 
Clasificación:
3.0

need reply to adjusted billing...failed to provide 12month free,,,was told a 13 month was added but have not received a new receipt to show it..please reply

Raymond B. | Reservación
Clasificación:
5.0

The staff was very pleasant and professional in explaining the details of your storage area. It made me feel great knowing my belongings were protected and inside with cameras. I'm well pleased.

ERIC H.  |  Overall Experience 
Clasificación:
3.0

Don't like having to leave a review to get my 6 bucks back

Randy R. | Reservación
Clasificación:
2.0

This was the worst storage experience I have ever had. And not only did they over charge me but then they weren't helpful trying to plan my "eviction" with me either. They are prejudice and showed no

MARY M.  |  Overall Experience 
Clasificación:
5.0

I've never rented a storage facility before, but this was a great experience. Staff were professional and helpful, the price was reasonable, and we were in and out of there quickly. Awesome!

lindsay c.  |  Overall Experience 
Clasificación:
5.0

Please cancel- buyer backed out of buying our home. Will let you know if we have need in future. ¡Gracias!

Bob J. | Reservación
Clasificación:
5.0

The staff and facility at Turner Farms Storage were excellent. Particularly helpful and attentive was Austin! I dealt with him throughout my almost 2 years there and he was extraordinary!

GEORGE W.  |  Overall Experience 
Clasificación:
5.0

no comment

JOSEPH T.  |  Overall Experience 
Clasificación:
4.0

Fast and easy set up. Quick reply back by email..

Donna K. | Reservación
Clasificación:
5.0

Well run facility

WAYNE O.  |  Overall Experience 
Clasificación:
5.0

The facilities are clean, easy to access and well-lit. Nice security gate. Quick and easy rental process. So far so good!

Dean H. | Reservación
Clasificación:
5.0

Austin was so helpful.. Great personality.. If I need storage in the future I will back..

Christy J.  |  Overall Experience 
Clasificación:
4.0

we found it a bit on the expensive side, however the storage units were above average for most storage facilities.

MICHAEL C.  |  Overall Experience 
Clasificación:
5.0

Great customer service, clean, very safe and secure and organized staff. I would use them again anytime I had storage needs.

ANDREW R.  |  Overall Experience 
Clasificación:
4.0

Very clean and professional staff

TEENA B.  |  Overall Experience 
Clasificación:
3.0

Reserved 10x20 with Electricity for $145 - Disappointed Not available. Offered choice of 2 10x20 spaces @ $140. On line deal -1 free month free lock with 1 month paid - also NO Longer Available.

BARBARA D.  |  First Impressions 
Clasificación:
4.0

Site administrator out when I arrived. Called number posted, nobody answered. Arrived 10 minutes later, service was excellent. Would recommend to friend.

WILLIAM S.  |  First Impressions 
Clasificación:
4.0

The unit was clean and in a good location.

BARBARA O.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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