It smelled of cigarette smoke. It was terrible. The people were very nice and the location was great. It was just the smell.Marvin B.
Customer Reviews for Turn Key Storage
(Distribuidor de U-Haul del vecindario)
Abilene, TX 79606
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 9 a. m. - 6:30 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly and helpful staffLarry J.
El cliente no dejó un comentario.Mike E.
Washer fluid would have been nice. I appreciated that the oil was full when i checked it.CHANNING G.
Good customer serviceCarol S.
Great customer service! Very clean and well maintained equipment.Tracy M.
El cliente no dejó un comentario.Janie M.
Super helpful employee that was very nice and polite. Nice location with no troubles.Todd C.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.BRYAN H.
They really made my experience wonderful. I will definitely be using this location for all of my uhaul needs.MEGAN H.
The first location we went had a sign of trailers and trucks, but did not want to accept our tow dolly. We waited over 20 mins to have someone who actually worked there only to tell us no, not here. The employer left her daughter in charge who did not know what to do about returns. This location here said the exact same thing about not wanting to accept our tow dolly. Because they only accept trucks. It was inconvenient to drive around a town we just moved to searching for different uhaul locations to take our return. My contract did not specify a specific location for drop off and if it's a uhaul location I should be able to drop off my rental with no hassle. Lady finally saw the contract and accepted our tiw dolly in the end. She was not very nice about it.ROXANA E.
El cliente no dejó un comentario.JOHN P.
Staff were very polite and professional. This location was very convenient to my home, so I will use it again whenever I need a U-Haul truck.JOHN C.
El cliente no dejó un comentario.Justin T.
After being scheduled to dropoff at a site on N Treadaway the checkout website suddenly decided to harm me by making me drive, again, all the way across Abilene unnecessarily adding 11 miles to my trip and stealing from me. You website operators NEED close supervision, especially those who were on duty Saturday night when I turned the truck in. This is NOT TRUSTWORTHY. Stealing from customers is very bad business.Jack G.
El cliente no dejó un comentario.TANIS F.
The truck was trashed the spare was in the bed and the inside was filthySTEPHANY F.
I didn't go outside so I can only rate outside and it was ok.Tammy R.
El cliente no dejó un comentario.David Q.
Truck was not swept out and there was damage on the truck that was not marked. I pointed it out to the guy and he stuck a sticker on two places but did not put one on the high up one on the sides. He told me â€œthey really don't check for cosmetic stuffâ€. Now after I checked them in at Alvord, I have a $156.00 charge on my bill for damage/missing and I know nothing is missing and can only assume they are talking about the prior damage on the truck. All I get are answering machines when I call the uhaul number in Alvord.CODY B.
El cliente no dejó un comentario.KASSIE MARIE S.
El cliente no dejó un comentario.Albert M.
U-Haul came through for me in ways that I cannot write for me and my family in renting this truck. I cannot express enough gratitude for U-Haul service cleanliness and quickness of service at turnkey storage thank you from the bottom my heart for the lady on Saturday, May 16Jamie M.
El cliente no dejó un comentario.Terry A.
Service and equipment were great! No complaintsRichard W.
They are ver friendly service and I love the way helping me, ThanksFRANCIS T.
No improvement neededSuzann R.
El cliente no dejó un comentario.IMRAN S.
Not the easiest to find even with being in the area for several years.BRIAN P.
El cliente no dejó un comentario.Houston S.
El cliente no dejó un comentario.Larae R.
El cliente no dejó un comentario.Kenneth T.
Great to do business with.MARIA G.
El cliente no dejó un comentario.Julius E.
Clean windows, winshield after truck is dropped off.John S.
El cliente no dejó un comentario.Donneil W.
Online reservations and check in is recommended!Steve C.
El cliente no dejó un comentario.KAYLEENA JO B.
Agent very personable and helpful.Alden W.
I noticed there was 3 tire was bold. Specially front driver side was showing wire also.Manish P.
El cliente no dejó un comentario.Carolyn L.
El cliente no dejó un comentario.Lora M.
Couldn't of asked for a better experience!Troy-Lyn L.
This location was great! The people are very friendly and helpful. The interior of the truck wasn't clean, but it think that is because of the last person who rented it. I would go back to this location for any of my U-Haul needs.Dakota B.
Truck only had approx. 26,000 miles. Clean truck, nice ride, and no hassle on either the pick-up or drop off location. Good experience.leonard V.
it was ok. The online service wasn't working correctly at the time. But after a few days we finally got our return confirmation.Sesilia B.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Tanya B.
El cliente no dejó un comentario.Lisa H.
El cliente no dejó un comentario.Enrique S.
They were friendly, efficient, and very helpful.Janice M.
El cliente no dejó un comentario.Charles D M.
El cliente no dejó un comentario.Maria M.
I was happy except for the fact I was quoted $298 as the base rate on the phone and was charged $381 base rate. I was expecting more for gas insurance and tax, but not the extra 100 base rate and when I first called they had my pick up and drop off destinations reversed. I had to call to get this corrected also.Karin N.
Christy was very patient with me thanks!Patrice C.
El cliente no dejó un comentario.Lora J.
El cliente no dejó un comentario.Ben M.
El cliente no dejó un comentario.Kevin H.
El cliente no dejó un comentario.Thomas V.
This is my all time fav uhaul location. I choose my.truck based on what this location has bc it's the only one in town I use. So fast. We use them constantly for our home staging biz!JOhn M.
So very nice and helpfulSheila Y.
El cliente no dejó un comentario.Mathew F.
El cliente no dejó un comentario.MICHAEL C.
The ladies at this facility are awesome! Very professional and very friendly. I loved my over all experience with this facilty that I asked to be saved in their system for future business. Thank you ladies! @Turn Key Storage S 41st Abilene TxLinda V.
El cliente no dejó un comentario.Leonardo M.
Great customer service!!!Steve W.
El cliente no dejó un comentario.cindy P.
El cliente no dejó un comentario.James B.
Everything was great, it was a drop off location and the drop off box for the keys was in plain sight. Thank you for this convenience.Kerry N.
El cliente no dejó un comentario.Rebecka F.
El cliente no dejó un comentario.Lucinda M.
El cliente no dejó un comentario.Tex M.
El cliente no dejó un comentario.Dee Ann N.
El cliente no dejó un comentario.Heather T.
El cliente no dejó un comentario.Kevin S.
This is my favorite U-Haul place I always pay extra for a bigger truck just so I can use them so efficient and nicejohn M.
El cliente no dejó un comentario.Ryan R.
El cliente no dejó un comentario.PAUL S.
El cliente no dejó un comentario.Susan P.
El cliente no dejó un comentario.patsy H.
El cliente no dejó un comentario.JIMMIE H.
El cliente no dejó un comentario.JOSEPH H.
El cliente no dejó un comentario.Dewayne H.
Twice now, the staff at this location was extremely friendly, prompt and helpful! I have rented from Uhaul on countless occasions and although my Uhaul experiences have always been positive, this location's staff has been well above average in terms of friendliness and eagerness to help!PETE L.
Turned the truck in after hours. What a convenient process, I got my receipt via email 1st thing in the morning. Very good experience all around.mike P.
The one in Abilene was very unprofessional and it made me trust U-Haul less.shawn B.
Excellent - no problems with the return.tom P.
El cliente no dejó un comentario.Matthew C.
El cliente no dejó un comentario.JOE M.
El cliente no dejó un comentario.Addie W.
El cliente no dejó un comentario.Jennifer H.
Get rid of the old trucks, the truck had no power windows, no cruise control, and got 9 MPG.Kevin G.
El cliente no dejó un comentario.CHARLES R.
Do not allow online reservation at locations who do not have trucks and then notify day before that we need to pick up truck from another location with different times. Moving is stressful, you make plans in advance to pick up a truck at a certain time and to have people available to help you move. And then you were notified that the plan you made has to be changed due to a truck you rented Not being available at time and location you reserved online a week priorJeremy F.
The equipment was perfect. I received a nearly new 26' truck. I have rented from Uhaul many times and this has been the best truck yet. The people at the check out location were very helpful and courteous.robert B.
El cliente no dejó un comentario.christine D.
Make sure the equipment is in SAFE working condition. I rented a car hauler for a 600 mile trip after loading zmadw sure all straps, chains and fasiners were tight and secure. Almost half way through the trip I noticed that one stape was flaping so carfuly I stopped to find both staps were completely off the tires ... What keeper the car from falling off the trailer I don't know. So stopping in every town the reast of the way tighting them when we got home backing into my driveway the trailer came off the hitch completely. Wow scary. So when I dropped off the trailer I explained to the man there he just said he absent seen that old of traier in a long time and he would replace the sraps and hitch. Nothing more.richard W.
Uhaul dispatch and the customer service folks lied to me about my equipment and placed me in a bad situation with my travel and haul. I am very upset with Uhaul doing this to me twice now! Horrible treatment.Darryl S.