The person at Tunica Auction House was fine. I am unhappy with the location because it wasn't the location I requested. On 6-15-2021 I placed an order by phone then immediately was sent order summary stating my requested pick up location and my requested size truck of 15 feet. We drove to West Helena Arkansas on Thursday night to be ready to move furniture out of my parents house early Friday morning, so we could get finished and drive back home Friday afternoon. The afternoon before this requested pick up I was sent a text telling me to pick up a larger truck in a different town. I called Travis rentals in west Helena. The owner apologized that he wasn't sent any trucks. He said he would look into it and call me back. He did not. I was then on hold with 1-800- uhaul for 40 minutes. The scheduling department found the size truck I wanted. In stead of driving 3 miles to pick up my truck, I had to drive 44 miles. This caused me to spend extra money on fuel for the uhaul truck and fuel for my vehicle. I had also hired 2 people in west Helena to help with the move so I had to contact them to let them know we would get started much later than we had told them because of this 88 mile round trip to pick up the truck. When I reserved this truck, if I had been told there were no trucks in west Helena available for that day I would have picked a different day. The uhaul company should have contacted me sooner. My husband had already taken off work for June 25 and we had already hired people to help him.Bobby H.
Customer Reviews for Tunica Auction House
(Distribuidor de U-Haul del vecindario)
Robinsonville, MS 38664
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 11 a. m. - 2 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
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