I see no improvements at this site. They were very courteous and helpfullKaran B.
Customer Reviews for Tucker Self Storage Inc
(Distribuidor de U-Haul del vecindario)
Tucker, GA 30084
(At Mountain Industrial)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 9 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JEFFREY G.
El cliente no dejó un comentario.Martha D.
El cliente no dejó un comentario.Lisa H.
El cliente no dejó un comentario.CRAYTON L.
The truck had the check engine on and would go straight to 3rd gear.Alexis C.
El cliente no dejó un comentario.Anita F.
El cliente no dejó un comentario.TERESA P.
This specific location was great! The associate was kind, friendly, and helpful. However, my experience overall with Uhaul was poor. Uhaul allowed me to schedule a reservation at a location that upon my arrival, I found out was permanently closed. When I drove to the next nearest location, the associate was helpful but unfortunately had no vehicles available. She gave me a phone number and the woman helping me on the other end gave me an address to a location that had a van available. I drove to that location and found myself in a line with 3 others ahead of me who had come to pick up their vehicle yet there were no vehicles there. The associates blamed double booking and sent me to yet another locationâ€¦ finally, the success I had in Tucker. While the associate and experience I had there was positive, Uhaul as a whole is an extreme disappointment and needs to get it together. It was very emotionally taxing on me, as I was already anxious about moving.KYJA W.
Nice people easy to find location. Thank youJOHN R.
Replace outside rear tires on specific truck I rented. Big tears in sidewalls of tires. You could see the white nylon exposed under the rubber. I'm surprised they haven't already blown out the sides of the tires. I would not have wanted to drive that vehicle long distance. Potentially unsafe.Samuel F.
El cliente no dejó un comentario.Andria M.
El cliente no dejó un comentario.Ward S.
This is my second time renting specifically from this location due to Binu's most professional and extremely welcoming and helpful demeanor. So rare to receive such wonderful customer service. Thank you for making my move easier! Einateinat T.
Everything was great. No problems.Mark R.
El cliente no dejó un comentario.Richard L.
All good only mobile service pick up time van wasn't rite place wherever picture showed.any other excellent.Arjun S.
El cliente no dejó un comentario.Sergio M.
The best experience I've had. They gave me the best recommendation on time and I am grateful.KEITH H.
El cliente no dejó un comentario.ALICE D.
El cliente no dejó un comentario.JOHN F.
Binu is absolutely delightful. Friendly, knowledgeable and accommodating in a professional way. Best service I EVER received at u-haul site. Einat ToledanoEINAT T.
Representative was very friendly and could answer any questions we had. Equipment was clean and in good condition.Cathy M.
Excellent staff. Great experience!RICHARD L.
El cliente no dejó un comentario.Vilius A.
When people are renting both trailer and car transport, have them hooked together and ready to go.Erin F.
El cliente no dejó un comentario.Chong C.
El cliente no dejó un comentario.Kimberly R.
Mileage rate quote was not correct. I was quoted 79 cent a mile then told I would get a 29 cent a mile and Was Charged 99 Cent a mile. Not pleased with that. I would like this error to be corrected and given a refund for the over charge. GraciasADRIAN J.
The location I used, Tucker Self Storage Inc, was fantastic. The property was clean and maintained. The parking lot was organized and offered plenty of room to maneuver all sizes vehicles. Most of all I would like to compliment the lady who was working during my pickup/drop off. She was extremely polite and knowledgeable! Fantastic service all around, thank you all!John B.
El cliente no dejó un comentario.WESLEY W.
El cliente no dejó un comentario.Mary A.
Great service and very pleasant!!ROBERT P.
El cliente no dejó un comentario.James H.
The worst customer service ever!!! I don't recommend this location.ABDUSAMAD S.
El cliente no dejó un comentario.Michael C.
I was charged for for 2 extra day for being 2-3 hours late. The math doesn't add up. I will take my business elsewhere, from now on.Anthony B.
The young lady who helped me was soooooooo sweetGREGORY W.
El cliente no dejó un comentario.KATHY D.
Not enough parking spots available. However the customer service was excellent.Lisa B.
I was disappointed with the selection of trucks available. There seemed to be 1 10-ft truck and a 20-ft truck, so limited choice if there is one or both of the trucks checked out.Jonathan V.
El cliente no dejó un comentario.Shirley A.
Good serviceHAYMAN I.
This will be my go-to U-Haul place. The team is super friendly and accommodating.CHRISTOPHER L.
El cliente no dejó un comentario.Kenneth W.
El cliente no dejó un comentario.EARRON P.
El cliente no dejó un comentario.WILTON W.
We had a very good experience using this location. Excellent customer service. We will definitely use this location again in the future.Mark D.
El cliente no dejó un comentario.TESFAYE W.
Location is great and easy to get to. Customer service was excellent. Very friendly staff. Unfortunately the truck was ran down and had bugs in it. I hope this was the only truck that was like this. Other than that, I'd RecommendTaria J.
More trucks, great place! Great customer service, will definitely recommend to friends.TYLER R.
I was asked to drop off at a different location because he said that they didn't have any place to put the trailer. There was plenty of places to park the trailer. I told him I could not and parked it in one of the empty parking spaces. He didn't offer to come out and help with unhooking the trailer.Jerry W.
El cliente no dejó un comentario.Adrian W.
Driver side door handel needs repairJOSHUA T.
El cliente no dejó un comentario.raif K.
Everything was great no problemMichael H.
El cliente no dejó un comentario.Tony B.
Nothing, everything was great and I had a wonderful experiencekaren B.
The truck and most equipment was in great condition. Need to make sure and check all additional carts are 100% operational. Furniture dolly rubber wheels were stretched and coming off the plastic rims which rendered dolly useless.Eric B.
El cliente no dejó un comentario.Afton M.
Promised is a big truck and when got there they gave me a little van. BitchAnik H.
El cliente no dejó un comentario.latiece L.
El cliente no dejó un comentario.Adley P.
We had to park the truck and move the trailer into a spot for the rep. There was no one there to do it. He was quite friendly, though.Melody P.
Everything went wellRONNELL J.
El cliente no dejó un comentario.DONTE L.
Extraordinario servicio al clienteKHALIQUE Y.
The associate was wonderful in assisting me with getting the rental. The system was down and he manually did the reservation over so I could get the truck. Even with the covid he provided me with great customer service.Denise B.
El cliente no dejó un comentario.Rodney P.
El cliente no dejó un comentario.Epsie R.
Ricky P. at the Tucker Storage on Hammermill Rd.... has always been helpful when I need to rent trucks.He will go above and beyond to make sure that our needs are met. BJBrian J.
El cliente no dejó un comentario.Kisha J.
during this Corona Virus situation, it is always concerning to go outside and deal with the potential virus carriers. Ricki, at the U-Haul pickup store, was as kind and helpful as anyone I've ever dealt with. So polite, considerate and HELPFUL! The common area was hospital clean, bleach clean, I was able to pickup my moving truck, and return it without any problems or issues, thanks in LARGE part to Ricki! Thank you for your kindness and professionalism. I highly recommend this location for all your U-Haul services.Ravi S.
El cliente no dejó un comentario.Bianca J.
The person at the desk was very helpful, friendly, and considerate. I had no problems and would gladly return if I needed something moved in Stone Mountain again.Luis T.
El cliente no dejó un comentario.Joel G.
Excellent Customer Service. Fast and friendlyquivari B.
Everything was great with the equipment. The location was fine too. However, I had scheduled a reservation online on 12/19 for a location that was very close to my home. I received an online confirmation for that location and began to plan my move..Then, on 12/25, the day before our move, I received an email that my selected location had been "updated". This was not only very stressful right before our large move, but also inconvenient because the updated location was 3 miles further from the original location. Because of the lack of timely communication I honestly would not be able to recommend U-haul to my friends or relatives, even though I had no issues with the equipment or location itself.Adalberto E.
El cliente no dejó un comentario.Alex D.
El cliente no dejó un comentario.Charles N.
El cliente no dejó un comentario.dawn J.
El cliente no dejó un comentario.John G.
El cliente no dejó un comentario.Lisa J.
El cliente no dejó un comentario.rupeshkumar S.
The proprietor was very helpful, and courteous. The equipment was brand new, and the entire process was as easy as it getsMatthew S.
El cliente no dejó un comentario.Christopher A.
The young man was very professional. Best experience with U-HaulTameas R.
Very friendly and helpful staffBrett R.
The customer service was excellentVincent J.
Great service! Friendly and very helpful staff.Wayne P.
Excellent service by friendly helpful staff, we recommend them highlyTHOMAS R.
El cliente no dejó un comentario.James S.
The team there was courteous and eager to help me. Although it was a holiday, service was quick and easy. Vehicle used fit my needs. Plus I spent less than budgeted.Tyrell James M.
El cliente no dejó un comentario.E P.
El cliente no dejó un comentario.Charles T.
Ricky was very professional and courteous. The process was quick and easy. He was so nice and friendly and that really means a lot after a long day of moving, driving, and unloading tons of boxes and furniture. No improvement needed.Susan B.
There was a continuous beeping. The associate said that something was wrong with the sensor indicating the passenger rear door was open, but to ignore it. I was only going less than 10 miles so it was not a problem, but it would have gotten annoying if I was going further. I don't know how long it has been defective. There were some minor scratches and the back headlight cover was cracked. Minor details. The interior was clean. The van was ready when I got there early and the employees are helpful and friendly. I would go there again for a rental truck or van, especially since it is near where I live and they have good hours.Ruth W.
El cliente no dejó un comentario.Kimnora G.
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