Customer Reviews for Tucker Auto Repair
(U-Haul Neighborhood Dealer)

74 reviews

2520 Rte 2   Hermon, ME 04401

(207) 385-2308

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(207) 385-2308

2520 Rte 2
Hermon, ME 04401

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, the guys were great

timothy ruffrage 
Rating:
5.0

Customer did not leave a comment.

Kace Coady 
Rating:
4.0

Customer did not leave a comment.

Joe Ring 
Rating:
5.0

Customer did not leave a comment.

KAREN CHANTLER 
Rating:
5.0

I had a great experience, would definitely use again!

Angela Erickson 
Rating:
5.0

Customer did not leave a comment.

Ervin Everett Jr 
Rating:
5.0

Customer did not leave a comment.

carolyn ayer 
Rating:
3.0

Customer did not leave a comment.

Lillian Frager 
Rating:
5.0

I hired a moving company instead of having to load it myself and used the trailer while in the transit!! If you guys added movers onto your option I would have surely rented the full truck and drove myself . Movers were a nightmare and uhaul staff have been wonderful

DEVIN SLAUENWHITE 
Rating:
5.0

Was very professional and all went very smoothly!!

Carlene Mcelhill-Leavitt 
Rating:
3.0

Customer did not leave a comment.

VINCENT KIEDAISCH 
Rating:
5.0

Customer did not leave a comment.

Scott Mckenna 
Rating:
4.0

Customer did not leave a comment.

Thomas Perkins 
Rating:
5.0

Customer did not leave a comment.

Louise Emerson 
Rating:
4.0

Sean was very helpful and accommodating

Joseph Browne 
Rating:
4.0

Customer did not leave a comment.

Rodney Pitchford 
Rating:
4.0

Customer did not leave a comment.

Stan Moody 
Rating:
4.0

Fast friendly service

PETE MCKENNEY 
Rating:
5.0

Friendly, knowledgeable. Return was so fast and easy.

Robert K Goldberg 
Rating:
5.0

There is room for improvement regarding the self check-in procedure. The UHaul website was not particularly 'user-friendly' in terms of reporting that I had returned my rental. I called the UHaul number, waited ~40 minutes on hold & then after a helpful agent said I was 'all set', I still was contacted, via email, as it was believed that I had not returned my unit. Aside from this, it was a positive rental experience.

Robert Merritt 
Rating:
4.0

Small parking lot area for truck and tow dolly, but excellent customer service.

Jacob Geary 
Rating:
5.0

Customer did not leave a comment.

Kristin kelley 
Rating:
1.0

Agent was not ready for my rental, I had to purchase 5 quarts of oil for truck second day of rental

Gary Womack 
Rating:
5.0

Customer did not leave a comment.

Keri Dunton 
Rating:
5.0

Customer did not leave a comment.

chris savageau 
Rating:
5.0

Customer did not leave a comment.

Mackenzie McCain 
Rating:
5.0

Customer did not leave a comment.

DAVID SOUCIER 
Rating:
3.0

Customer did not leave a comment.

Carolyn Richard 
Rating:
1.0

Manager told me he could not give me my cash deposit back and was supposed to!

Jacob Warman 
Rating:
3.0

They didn't check they equipment in, but they certainly sent me a bill 25 minutes after I left! Why? I doubt I'll be using uhaul again! EVER! And I won't be recommending!

Heather Simpson 
Rating:
5.0

Customer did not leave a comment.

Mark Stahl 
Rating:
5.0

Customer did not leave a comment.

Alana Gagnon 
Rating:
4.0

Great to work with. Highly recommend.

Jennifer Atkinson 
Rating:
5.0

Customer did not leave a comment.

Karen Carpenter 
Rating:
5.0

Shawn was great to deal with. Would recommend the Hermon location to friends/family.

Heather Veinote 
Rating:
5.0

Great location and people were very friendly and willing to help.

Chris Lancaster 
Rating:
5.0

VERY disappointed in the Uhaul "reservation" system. Don't call it a reservation if you are going to wait until the day before the rental to let me know if the truck is available. That's not a reservation. Hotels don't operate like that, airlines or car rental agencies. I made MULTIPLE calls and emails to Uhaul prior to pick up and the emails were not answered, and the calls were less than helpful. If it wasn't for Shawn Tucker at The pick up/drop off location, I would never recommend or use Uhaul again.

SAM CANDERS 
Rating:
1.0

The place was not plowed the Uhaul got stuck pulling in, my car got stuck pulling out...not impressed

DAVID TAYLOR 
Rating:
3.0

Tucker's is primarily a garage, but a convenient drop off point. The attendant was courteous and took the vehicles without inspection.

nick carter 
Rating:
4.0

The only thing that would have made this location better had nothing to do with the site or the personnel. There was local roadwork going on and the entrance was partially blocked by road crew vehicles. (Which we expect in this area.) Other than that the experience was excellent.

MISTIE LATOURETTE 
Rating:
4.0

Customer did not leave a comment.

Shirley Carney 
Rating:
3.0

Customer did not leave a comment.

ROBERT BURGESS 
Rating:
2.0

Customer did not leave a comment.

MARK CLARK 
Rating:
4.0

Customer did not leave a comment.

Robert Prather 
Rating:
4.0

Tucker was very helpful and made sure I had what I needed.

Eric Schmidt 
Rating:
4.0

Customer did not leave a comment.

WILLIAM BODEN 
Rating:
4.0

Returning the 15' van with auto hauler was a bit of a problem given the physical size of the equipment vs. the available parking area at the time of return. Had trouble getting it all of the road.

WILLIAM BODEN 
Rating:
4.0

Customer did not leave a comment.

DENNIS GREEN 
Rating:
5.0

Customer did not leave a comment.

WINSTON AARONS 
Rating:
3.0

Customer did not leave a comment.

Aaron Larson 
Rating:
5.0

Great fast service. Couldn't ask for anything more!

NATHAN HARTH 
Rating:
5.0

Customer did not leave a comment.

JEFF ROBERTS 
Rating:
5.0

Customer did not leave a comment.

Michael Weller 
Rating:
3.0

Customer did not leave a comment.

Jason Courtney 
Rating:
4.0

Customer did not leave a comment.

LEANN HEAD 
Rating:
2.0

Customer did not leave a comment.

RICHARD SULLIVAN 
Rating:
3.0

Customer did not leave a comment.

PAUL M WHITE 
Rating:
4.0

Customer did not leave a comment.

Kendra Sherman 
Rating:
3.0

Have gas tank full for pick-up.

Paul Watson 
Rating:
4.0

Customer did not leave a comment.

JOHN PLOURDE 
Rating:
5.0

I was completely satisfied - great truck; great rental agents; had a great move. All good. Will recommend this location to family and friends anytime they need a truck.

SANDY OSTERBY 
Rating:
5.0

I would want to be assured that I get the exact truck that I reserved. I had requested a 17' truck got a 26 ft. It worked out but I will need a 26 ft. truck in June when I move to NC.

JOHN PLOURDE 
Rating:
4.0

Customer did not leave a comment.

DAVID BAILEY 
Rating:
5.0

Customer did not leave a comment.

Galen Lavertue 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA ALTEMUS 
Rating:
3.0

Customer did not leave a comment.

David Damkot 
Rating:
5.0

Very convenient location and very helpful and friendly staff.

Brian Kiritsy 
Rating:
3.0

Customer did not leave a comment.

David Stairs 
Rating:
5.0

Customer did not leave a comment.

RICHARD BELL 
Rating:
5.0

We actually wanted to rent our U-haul from Doughty auto Repair in Kenduskeag, Me. but on the day we were to pick it up we were told they didn't know what happened and they did not receive it. We spent about an 1 hour trying to find a new place to rent another u-haul and was told our original u-haul was in Hermon Me., another hour away from where we were staying. Once we got to Tuckers he was very pleasant and got us on our way quickly. We did find an e-mail when we got home explaining this situation to us but sence we don't have e-mail on our phones it was a little to late.

TOBY WATT 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA Wilson 
Rating:
4.0

Customer did not leave a comment.

David Botting 
Rating:
5.0

Customer did not leave a comment.

Greg Gay 
Rating:
2.0

There is a large U-Haul dealership closer to down the road in Bangor, but I was sent to a place with no sign, no visible ties to U-Haul, and it was closed. So I had to find the place first, then just leave the equipment by the side of the road. Why not get sent to the closer place, one that was open on the weekend? Not to mention I had to drive 90 miles to pick up the trailer in the first place!

Andrew Jacobs 
No reviews have been submitted for this location.

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