Person was rude and refused to write me a receipt showing trailer was returned even though thier system was down. Several calls to uhaul to ensure it was closed resulted in over a week of waiting, broken promises that someone would get this settled and contact me. Return location person refused to answer phone with exception of one time and then they are rude and put me on hold indefinitely. Overall it was an unpleasant experience that will cause me to consider not using uhaul in the future.Janet B.
Customer Reviews for TSD Auto Broker LLC
(Distribuidor de U-Haul del vecindario)
Macon, GA 31206
Services at this Location:
- Lun. - vie.: 10 a. m. - 6 p. m.
- Sáb.: 11 a. m. - 6 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The lady in charge went above and beyond to handle my rental. I made Reservations Online 2 days before An hour later U-Haul called me And changed the location to another one . Turned out both online locations were no longer serving U-Haul . When I arrived in town and tried to locate the second location I had to drive up and down the streets until I found this particular Location . She went online Corrected everything and I was able to rent the car carrier fromduane S.
My tow dolly was not available when I got there to pick up. She had to take me to two other locations to find one. She was super nice, but getting everything picked up was a goat rope, and I already had to drive to Macon from Warner Robins. Was promised a 50 dollar credit for the trouble, but the return agent didn't see it on my reservation.Joshua C.
Dropped off after hoursMarcy M.
El cliente no dejó un comentario.ERIN K.
El cliente no dejó un comentario.Calah S.
El cliente no dejó un comentario.John G.
No one was at the location to let me into my truck. I called the number on the door and they said they were out of town. Had to work with UHaul to track down a replacement truck. The replacement truck then did not have the dolly I ordered. Lost several hours on my moving day.Brandon S.
OVER CHARGED!!! WHEN CALLED TO ASK ABOUT THE EXTRA AMOUNT TAKEN OFF MY DEBIT CARD, THEY CAN NOT FIND MY ACCOUNT, WAS TO GET $10.00 CREDIT, I HAVE IN WRITING, HAVE NOT GOT THAT EITHER!!!! OVER CHARGED BY $36.44 - $10.00 CREDIT $26.44, AND SHE STATED SHE WAS GETTING THE FIELD MANAGER TO CALL, LIKE THAT IS GOING TO HAPPEN!!!REGINA U.
El cliente no dejó un comentario.Jacob H.
El cliente no dejó un comentario.Kristina T.
Make sure that card machines with chip reader is in place before tenting.JOANN T.
Customer service was perfect!Tabatha W.
El cliente no dejó un comentario.Nikki J.
I ordered a furniture dolly with my moving van and didn't receive one. And although I like the convenience of picking up 24/7 after hours, the app has issues loading. I've tried on multiple mobile devices to no avail. Then finally it works after constant restart of application.Sha'Dae S.
El cliente no dejó un comentario.NIKITRICE J.
Open on timeErnestine R.