Comentarios del cliente para True Value Taylor Rentals of Kerhonkson

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de True Value Taylor Rentals of Kerhonkson

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Samuel S. en

Grado:

El cliente no dejó un comentario.

Jennifer C. en

Grado:

I couldn't have been easier to rent from this U-Haul location. Thanks!

jacqueline g. en

Grado:

El cliente no dejó un comentario.

CATHLEEN W. en

Grado:

This is an awesome dealership & Tome is great!

Diane W. en

Grado:

The first truck that was issued to us was a big piece of crap. Rear door broke and wouldn't open. We had to drive 60+ miles to get the door open to get our stuff out. We spent over 8 hours just trying to get door open. Numerous calls for roadside assistance, lost calls, long wait times, I had to take the next day off of work to rent another truck to finish moving. Then we were told that they would refund me the charge of the truck but had to charge me for new truck even though it wasn't our fault truck was broken. I never expect anything for free but this rental experience was the absolute worst. Days, hours and patience wasted. We even had to spend an extra day at our apartment because we weren't moved out by the 1st. We spent a lot more money because of their broken truck they issued me. We will not be using Uhaul again. We could have saved a lot of time and money by just taking multiple trips with our car and truck but figured it would be less of a hassle to rent a Uhaul and make one trip. Wrong! Never again!!

aron r. en

Grado:

uhaul don't treat nice they customers

Nicole L. en

Grado:

All easy enough, but charged me for a fuel refill, despite my already having corrected it at the pickup location.

Diane W. en

Grado:

Don't issue broken trucks!!! I spent over 8 hrs dealing with a broken rear door that wouldn't open after we loaded the whole truck. Multiple calls to customer service, multiple calls for roadside assistance after calls "dropped", multiple agents, multiple attempts to get door open finally got home at 9pm and went to open rear door in the morning, broken again, a different part. Absolutely rediculous!! People on the phone were plesent but service was terrible!! And after all this, I was still charged for the truck. More of a headache to rent truck than to just pack my car and make multiple trips. Never again!!!!

Polly G. en

Grado:

El cliente no dejó un comentario.

Kathy A. en

Grado:

Nothing

john N. en

Grado:

El cliente no dejó un comentario.

Gerard P. en

Grado:

El cliente no dejó un comentario.

Daryl S. en

Grado:

The rental locations are excellent. U-haul is the problem. I make a reservation online for a specific rental and it is confirmed by U-haul. The day before pick-up every time I rent from U-haul, I receive a phone call from U-haul that my reservation is being modified or cancelled. There is no point on making a reservation with U-haul. They are capable of taking the reservation, they just haven't learned how to "hold" the reservation I request for my needs. These review questions are asking the wrong questions. The U-haul rental location is trying to work with the customer, but U-haul is actively working against the rental location and the customer. It isn't fair to rate the rental location due to U-haul's poor first come, first served mentality when a reservation is in theory supposed to hold a request for a specific needed rental. Renter beware.

Alexis Q. en

Grado:

El cliente no dejó un comentario.

Luis M. en

Grado:

let me drop the rental at a different location at no extra charge.

David S. en

Grado:

It is truly a crying shame that corporate treats my local dealer like garbage. I can and have walked there from my house, yet reserving online OR by phone through corporate, they would have me drive over an hour away to get my vans. Now I make my reservations in person to avoid the hassle.

PETER D. en

Grado:

El cliente no dejó un comentario.

VIOLA O. en

Grado:

El cliente no dejó un comentario.

POLLY G. en

Grado:

My favorite uHaul location

Blake A. en

Grado:

El cliente no dejó un comentario.

FRANCISCO B. en

Grado:

El cliente no dejó un comentario.

Jennifer C. en

Grado:

El cliente no dejó un comentario.

POLLY G. en

Grado:

See other comments. I will need to request payment for bolt cutter I need3d to buy. Also, I dropped trailer off where I told you ai would, and where I put on my order form, but you wanted it elsewhere, and did not know where it was. It also took too long to find the trailer I needed. You could improve your software to find available equipment.

Jamie L. en

Grado:

El cliente no dejó un comentario.

HEATHER B. en

Grado:

The equipment was not clean it was filthy like it was used to transport animals!!

ROBIN E. en

Grado:

Nothing. The people at Taylor Rental go out of their way to help & advise customers and are friendly & helpful to community members.

Asher H. en

Grado:

I needed a 6 by 12 trailer and this location had it in stock ready to rent I walked in there with my driver's license and credit card 20 minutes later I was done with the paperwork the sales associate assisted me with hooking up the trailer and making sure my lights worked correctly would definitely recommend this location

Brendan C. en

Grado:

El cliente no dejó un comentario.

Joe P. en

Grado:

El cliente no dejó un comentario.

Sam R. en

Grado:

El cliente no dejó un comentario.