El cliente no dejó un comentario.Darin G.
Customer Reviews for True Turf Landscaping LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Local employees are great, but corporate Uhaul could care less. I will never use them again and I will warn others - DO NOT trust your move to this company.julie Q.
Very unprofessional service. This agent need to be educated on the principal of customer service !Steve L.
Worked with me to iron out a miscommunication. Need more businesses in town like this. Will be back for more rentals.christopher B.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.Jason G.
El cliente no dejó un comentario.James V.
El cliente no dejó un comentario.RALPH S.
Personnel were very friendly spent some time telling us about their town and things to do. The typical nice people found in the rural Virginia towns.Daniel O.
Friendly quick helpfulJonathan V.
I was supposed to pick up the trailer in Blacksburg Va after driving almost 4 hours, I was told they did not have a trailer. I was sent to Pulaski Va to get a trailer. This added an extra 75 miles to my trip. I contacted customer service on Sunday and have yet to hear back in the 72 hour window I was given. I am very unhappy with the way I have been treated by uhaul and will be looking for other options in the future if this is how business is conducted by your company. I had a similar experience about a month ago in Memphis.Charles W.
Great customer service and great people.Brian G.
My husband, who is 66 had to disconnect the trailer from his truck himself. The personal at the Pulaski, Virginia didn't offer to do anything. They just went back inside the building! Luckily there were two boards laying near that he was able to use to help him lift the trailer off the hitch on his truck.Marilou S.
I reserved a specific size trailer in Blacksburg VA for Saturday morning, which I received a confirmation. I get a call on Saturday morning confirming my reservation, which I confirmed. I goto the Blacksburg location and they proceed to tell me my reservation was moved to Pulaski VA, which is 40 minutes each way. We had a schedule based on picking up in Blacksburg and now we are almost 2 hours delayed because NO ONE had communicated the change in location. Then to make matters worse, the Pulaski location didn't have the correct sized trailer and either had a smaller one, which is the one they wanted to give to me which was unacceptable. What good is a reservation if the location and the specific size trailer are not â€œreservedâ€?Doug O.
Had a hard time picking the uhaul up . We was quoted one price and was told different when we got there.Tammy E.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.james J.