El cliente no dejó un comentario.BRANDON K.
Customer Reviews for Trucks Unlimited
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The saleswoman seemed nice. But there was something wrong. I felt as if I was treated unfair. I lived in the bay area. I had to bring the auto transport back to Neveda. The transporter was damaged. The belts for the front. Only one was able to strap around the tire. The chain were not long enough. To go around the frame.Kionea D.
El cliente no dejó un comentario.kyle B.
El cliente no dejó un comentario.Jared R.
Shannon at Trucks Unlimited was truly amazing!Elizabeth R.
Amazing experience! The lady was so friendly and accommodating! Will rent here again!SARAH M.
El cliente no dejó un comentario.Ronalyn L.
El cliente no dejó un comentario.Christian K.
Shannon at the location was very friendly and helpful. I would go back to see her.Michael C.
El cliente no dejó un comentario.ARTHUR E S.
Shannon was super cool & easy to work with.Beth B.
Outstanding service representative. Very knowledgeable, helpful and friendly. Will do business again.Bruce L.
El cliente no dejó un comentario.Harley P.
she was awesome huge helpbrian E.
The U haul system and the reservation setup is so horrible that if it wasn't for the INCREDIBLE service I received for the lady at Trucks Unlimited 4440 e Highway 50 Carson City, NV 89701 I would have given the u haul a 0 stare it not good enough to be poor . I wish i could give some advice as to how to make it better but it is so bad i do not know where to start.John C.
I used Uhaul in California in the past, this is by far the most comfortable and easy experience I have had. Shannon was extremely knowledgeable And great to work with. Highly recommendJASON H.
Shannon was very pleasant and professional. She was passionate about providing excellent customer service and attentive to my needs. I would highly recommend renting from this location. I am a customer of hers for life. Thank you Shannon for understanding how chaotic moving is, and working with me on my rental. You are the BEST!!Steve O.
I will say I had problems, not with the staff at all they were great. I rented a trailer for 11:30 and the customer kept telling the staff he was on his way 15 , he got there an hour and a half later. The lady was so helpful and got me an other trailer so I was on my way. I did find out that when I got to Dayton and went to put my car on the trailer the ramp was broken again the lady I think her name is Charlotte took care of me and was very nice and helpful. I will go backSandy P.
Shannon was so nice. We can tell she goes the extra mile for her customers! We had the opposite experience last year at a UHaul in Reno, NV. They didn't have the truck we had requested. They called me once, but did not leave a voicemail. So we should up, had no truck and had to scramble and pay almost double to rent a truck from another company. The experiences we had this year were MUCH better.Kelly M.
El cliente no dejó un comentario.Sophie M.
El cliente no dejó un comentario.CLAIRE F.
El cliente no dejó un comentario.Gary T.
Outstanding job from the lady that was working there. Very friendly and very helpful.DERREL T.
El cliente no dejó un comentario.judith G.
El cliente no dejó un comentario.Michael P.
Thank You.KENNETH ROBERT B.
This location was great. But I hate Uhaul Corporate's method of managing their rental fleet, wherein you get a call on short notice telling you the location you reserved is not possible and you will need to change your plans. Happens everytime and makes for unhappy customers. There's got to be better way. Are you listening Corporate Uhaul?JOHN W.
Great service. Friendly.Efrain C.
El cliente no dejó un comentario.WHITNEY T.
The people who helped me with my return of the vehicle were so nice. It makes such a difference when in the middle of moving. I would recommend using them again, and I know I will. ntNancy T.
El cliente no dejó un comentario.JEFFREY M.
El cliente no dejó un comentario.Marie J.
Business hours prevented requested pickup time. UHaul should keep track of outlets business hours.David W.
El cliente no dejó un comentario.Tim L.
Nothing !! We had the BEST experience with Shannon. Absolutely the BEST. Real down to earth person. GreaT Customer Service. I will ALWAYS make reservations with her. So knowledgeable.VICTOR S.
El cliente no dejó un comentario.RICARDO A.
Your representatives you optimally friendly, informative and cooperative. Their politeness and professionalism were refreshing and even inspirational. Your rep at Trucking Unlimited in Carson City. NV was especially considerate and helpful. She deserves a bonus and big raise. You are lucky to have her.Dario N.
Absolutely the best Uhaul experience ever.JEFFERY G.
El cliente no dejó un comentario.DAVID F.
Female rep was very thoughtful and professional.Dario N.
El cliente no dejó un comentario.JANA F.
El cliente no dejó un comentario.AUSTIN G.
The lady who helped me was very nice and quick.JAZELLE L.
El cliente no dejó un comentario.MARTIN B.
Very thoughtful and nice woman who helped us. The truck was swept but had gasoline smell I didn't realize until I got to my destination. It got in my mattress but again, not person at Carson city issue but precious user possibly.AUDREY J.
El cliente no dejó un comentario.HANNAH N.
Wonderful experience, great customer service. Will always do rentals through this location and will be recommending to others.DANIELLE RAE CAR S.
El cliente no dejó un comentario.DANIELLE RAE CAR S.
El cliente no dejó un comentario.WILLIAM ALEXANDE B.
Shannon is awesome! So easy to work with and very competent. I would recommend this location to anyone! The truck was available and clean. Thank you Shannon!!JEFFREY DEAN S.
El cliente no dejó un comentario.MARYBETH G.
Shannon was great!DAVID LEE G.
My pickup time and location was 9:00am in Reno, NV. i was not able to pick up my equipment until 3:30pm in Carson City, NV and that was only after spending 4 hours the day before my reservation trying to confirm. the inside of the trailer was dirty and left some of my furniture stained and soiled.CATHERINE V.
El cliente no dejó un comentario.SOLVEN G.
Uhaul, you gotta get your tracking systems modernized. Why shouldn't each vehicle -- truck and trailer -- have a sensor that can tell the master system where it is and whether it'll be returned on time?! If a trailer is halfway across California at noon and it's expected to be picked up by 2 p.m. in Nevada, shouldn't everybody in the logistics chain be alerted to that possibility? Just a thought.DIAN S.
Shannon was the best ever in our time of need! Being evacuated from our home, needing to move fast and funds not so great, she made us feel important and helped us on our way to our new home in San Luis Obispo. I will use her again for sure if needed! Thank you!!! Shannon!!!!!Necole J.
Customer service at its best!! Highly recommend using them over any other Uhaul in the area.JENNIFER DENISE M.
Super friendly.Dennis S.
The one problem that we had with this location is that it didn't "map" correctly on either of our navigation programs and it was farther out of town than I realized. I called ahead however and the lady (Shannon?) told me how to get there. She was also very helpful, efficient and friendly. She came out to guide me into place when I was parking the trailer, quickly unhooked it, checked me out and sent me on my way.JACQUELINE G.
Shannon was amazing!!Jessie F.
Best customer service. Nothing needs to changeROSIA GISELLE B.
Super helpful and quick to get paperwork done and get me on the road!Melissa Y.
offer 24/7 service.Kelly C.
El cliente no dejó un comentario.Rafael K.
Both locations (pick up and drop off) were awesome!!!!!! 10/10Conner L.
Good and please follow their e helpful down to earth people 5 StarsAnthony A.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Chad S.
Shannon at Trucks Unlimited was phenomenal!! Best customer service I've had anywhere In a long time. She went above and beyond to help make sure we had a perfect experience!Brandon H.
El cliente no dejó un comentario.Keith H.
El cliente no dejó un comentario.JAMES D.
The customer service was great at this location. Just wish the trailer was at its original location and that I didn't have to travel so far.Dennis D.
Shannon was very helpful in 1) getting the 26' truck and auto transport we had been promised but kept getting deleted from service by a really screwed up dispatch system. Our truck kept getting snagged by someone else even though we had been reserved since May 24th. Shannon solved it in a heartbeat and did what she said she would do!richard N.
El cliente no dejó un comentario.RODNEY DALE M.
They need more or better signage. If they want it, but since I picked up the only trailer they had, maybe they don't get much stock. This place was NOT the one I picked to pick up my trailer. I had to drive from Reno to Carson City, which was an inconvenience. NOT this facilities fault.Melinda M.
El cliente no dejó un comentario.Alberto V.
El cliente no dejó un comentario.ALBERTO V.