Customer Reviews for Trucks N Toys Ltd
(Distribuidor de U-Haul del vecindario)
Cambridge, MN 55008
(One block North in between Cub Foods and Culvers)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 4 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The truck didn't have any modern way to charge a phone. We needed to use GPS so that was a problem. Other than that it was great. The people at Trucks-n-Toys are great to work with. Dan & Colleen are both great!Steve W.
El cliente no dejó un comentario.Dave M.
El cliente no dejó un comentario.Christiana L.
El cliente no dejó un comentario.Marc G.
They were disorganized and unprofessional in the office at pick up. Openly discussing dodging education loan collectors. We had an in town move, drove less than 80 miles and was charged us for over 150 miles When we called for information about the discrepancy, they said there was an -8 mile discrepancy in the odometers reading from the odometer check at drop off and the morning after. We calculated our mileage as our storage unit was roughly five miles from our destination so we drove approximately 60~ miles in total from drop off to pick up. They said they would investigate and call us back. Never received a return call. We also paid for a dolly to use and was not given one nor was the truck clean when we picked it up. What should have been an 100$ receipt was 183$ and now they are dodging our calls. Would not recommend the toys n trucks location in Cambridge, MN for uhaul rentalHaley F.
Very friendly, everything ready to go, will use Cambridge again.Mi E.
El cliente no dejó un comentario.Chris H.
Bad tail light Needs steering alighnmentNathan D.
El cliente no dejó un comentario.Rick M.
Everything was ready when we picked up truck. Reservation clerk was amazing. She was very professional and knowledge.Ronald D.
Make sure things aren't out of bags like the blanket was, I never used it either, I put it back in its bag for the company. I better not be charged for a non use of it?Teresa T.
El cliente no dejó un comentario.Marc G.
The location was fine, but I WAS NOT HAPPY with having to go there. I was supposed to pick up in Lindstrom, NOT Cambridge! The two I spoke with was horrible and couldn't get me the truck in Lindstrom that I made the reservation for 2 months ago. And to top it off, he said I would have to pay mileage from Cambridge to Lindstromâ€"NO WAY! It took an extra 2 hours out of my day, twice! Very terrible experience and he was very unprofessional! The only bright spot was the lady in Cambridge, she knew what she was doing. If she was in Lindstrom, I'd go with her every time. But overall, totally disappointed with this rental and shouldn't have been charged at all fir what I went through. Will probably look elsewhere next time I rentâ€"which happens to be 4C minimum per year.Mark N.
El cliente no dejó un comentario.SANDRA J.
Very professional and helpful. Only place I've ever used that actually act like they care!Cynthia D.
Again, a repair shop which is why the location is rated as average.Daniela W.
El cliente no dejó un comentario.Douglas J.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.KARIN A.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.STEVE D.
Very friendly and accommodating.Raymond R.
El cliente no dejó un comentario.Robert I.
Returned truck on Sunday and they were closed so had to park outside the gate which was tight due to being a large truck and 3 trucks were already there.Mark G.
Staff was very friendly and easy to work with. The truck I rented had a bad seal on the driver's side window. Very noisy while driving. The tires were bald, which isn't good in snowy Minnesota.Aimee C.
Trucks n toys was awesome Only complaint was the Uhaul changed my return time timejeremy C.
Trailer was dirty, old, and very worn. Kept getting calls about when we were going to return the trailer even though we rented it for 24 hours. Not cool. Felt like we were thieves.Alvin Paul A.
El cliente no dejó un comentario.Diane G.
Outstanding service! Things went very smoothly and I was treated well! ¡Gracias!Allen M.
This location was not our original request but due to "limited availability" we had to go an hour out of our way to pick up a dirty truck. The safe move was not included which was on our original reservation as well as the drop off location was changed. This was not our first uhaul experience, we had 4 trucks plus several trailers this year alone so we know how most operate but let me say this rental was not pleasant from start to finish.William L.
El cliente no dejó un comentario.HARLOW S.
El cliente no dejó un comentario.Matt G.
At the time, sorry to say, I was too focused on my own interests and, in pushing for an early-as-possible pickup, I'm sure my perturbation did not go unnoticed when, upon arriving as scheduled, I learned that the previous renters would be 10 minutes late in returning "my" trailer. For their part, the latecomers, were quite apologetic; moreover - unlike myself - the Trucks & Toys folks, Dan and Colleen, were most patient throughout the process and graciously went out of their way to be accommodating, even providing hands-on assistance to help expedite my departure. This was my first experience with Trucks & Toys, but I'd have to say that "customer friendly" is an apt description of the service I received... and equally befitting the service I observed firsthand being provided to several other clients.JOHN T.
Great place - easiest to work with U-haul location that I have ever used. Wish they were all this helpful and friendly.Raymond H.
El cliente no dejó un comentario.Michael Eugene P.
El cliente no dejó un comentario.Bradley B.
Great service!! I returned the trailer, someone backed it in the parking spot and unhooked the trailer and I drove off in 5 minutes. Thanks for such great service.LEROY S.
The staff was very friendly and helpfulMike P.
El cliente no dejó un comentario.Ellen W.
El cliente no dejó un comentario.Rolland U.
Great customer experienceTim O.
El cliente no dejó un comentario.john K.
El cliente no dejó un comentario.Steven F.
El cliente no dejó un comentario.Tamara Z.
El cliente no dejó un comentario.evan S.
I was treated horribly at pick up. I asked if I could extend the time NOT THAT I WAS GOING TO . So they canceled my reservation. How horrible. My movers had bailed due to holiday weekend. I needed my stuff moved out 9f our home we sold and closed on Friday morning. I have an extensive rental history from uhaul with always bringing equipment back early and clean and more gas than what I started with. Same this time. I had equipment back 4 hours early more gas than needed. Colleen was great there. Dan said your husband can handle lifting the hitch on the cargo trailer hes going to break his back anyhow moving. How rude! He was not nice. Colleen was great!! I feel uhaul owes us a big apology. The truck stunk of smoke. Yuck!Laurie W.
El cliente no dejó un comentario.TIMOTHY S.
We were disappointed that we had to rent a car and dive over an HOUR to pick up this truck from our original location, with only a day's heads up.jamie P.
El cliente no dejó un comentario.William H.
Everything was excellentAaron S.
I had to ask which vehicle. No furniture pads or dolly. Ms cottonCindy C.
The equipment was clean, but the tail and brake lights didn't work. Also, I was supposed to pick the trailer up at Sudsy Cowgirl, Inc. but the reservation was switched to this location without notifying me. I don't know whose fault that is but it did cause me some issues.Danielle D.
El cliente no dejó un comentario.David S.
Overall a great experience. I will definitely be going back when the need arises !Mark B.
Trucks N Toys are very professional, friendly, and easy to work with. Will definitely go thru them again!Cindy D.
El cliente no dejó un comentario.Dan N.
El cliente no dejó un comentario.James D.
Dan was a true professional. The vehicle was in perfect running order. This location is top of the line.James F.
El cliente no dejó un comentario.Glen W.
El cliente no dejó un comentario.Adam H.
Great customer service!David N.
El cliente no dejó un comentario.JASON W.
El cliente no dejó un comentario.Cathy P.
We did self drop offTYREE R.
There were a couple of hiccups, nothing major. First we had entered our credit card when the reservation was made. Then the credit card system was down so we ended up paying cash. Then we went to get into the yard to get our trailer and the entrance was blocked by another customer. Once we were able to hook up, we could not get the lights to work, a little dielectric grease and the lights worked fine.Robert I.
Everything went smoothly. Thank you for so much. I recommend anyone moving across country going through this company!Timothy V.
El cliente no dejó un comentario.Ron G.
The lady at the front was so helpful. The check-in system was down but she did some troubleshooting to help me get on my way. Great service!!!Jeff K.
El cliente no dejó un comentario.Adrian J.
Very nice, easy drop off thanks to you allAlan D.
El cliente no dejó un comentario.Jeff B.
El cliente no dejó un comentario.wade B.
Dan was great! Thank you!PATTY K.
El cliente no dejó un comentario.Jacqueline H.
El cliente no dejó un comentario.Madelyn S.
El cliente no dejó un comentario.Karl K.
El cliente no dejó un comentario.Don L.
El cliente no dejó un comentario.WADE B.
Good place. Friendly help. A review on the truck. A truck that size should have an air seat. Bumpy uncomfortable ride.Andrew B.
Got lucky there was one parking spot outside the locked gates. Blaine uhaul tried to help getting uhaul.com to work but couldn't. Uhaul.com needs to be fixed before you push that on the public!!! Had to call business the next day to make sure all was good. Thank goodness they understood about the website not working. She stated that happens all the time. Get your act together uhaul! Also feel overcharged. I only needed one day and was told its for price of 2. Not fair. Next time I'll look into other moving businesses.Marlene B.
El cliente no dejó un comentario.Clinton S.
El cliente no dejó un comentario.John R.
I have leased a U-Haul through Trucks & Toys on several occasions and always been very pleased with the service they provide.Leroy S.
Very Friendly Staff A+ ServiceMatt S.
Colleen was super friendly and understanding. She let me vent about my horrible pick up experience and informed be about her career with uhaul and I'll be reaching out to her for any future moving needs!! Thank you Colleen!Amanda F.
El cliente no dejó un comentario.Robert M.
El cliente no dejó un comentario.Tim J.
Fast and easy. Check in on line was time saving and this store was helpful and easy to deal with.Brent H.
Service was rude. He just tossed the keys at me and ignored me. I did the mobile check in because I thought it would be easier for staff. He was the worst encounter I've experienced in my rental truck life.Chelsea R.
Great experience. Would definitely recommend!Thomas D.
El cliente no dejó un comentario.Sandra M.
Super friendly and very helpful.dale S.
It was an awesome experience!Nam N.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.James D.
The trailer was completely full of snow and I had to take it all out they did not do that and their person hooked up the trailer and said it was good to go when we got to our destination and loaded a motorcycle up at the trailer came disconnected and damaged my motorcycle and hurt a person that was putting it on and basically I got from them oh well sorryJohn W.
El cliente no dejó un comentario.Robert G.