Comentarios de los clientes para Truckleen of Spokane Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Truckleen of Spokane Inc

Clasificación general:

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DAVID S.
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The tow dolly was dirty and cover with snow and ice

Gary F.
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I think this is as good as it can get.

DANIEL F.
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Regardless of the state mandate, facial coverings were not worn. I have additional uhaul reservations but have moved them to another facility. It shows a lack of respect for the customer.

JACOB P.
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El cliente no dejó un comentario.

CHARLES M.
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Good enough!

EVELYN W.
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We dropped off the car hauler on a Saturday and I telephoned the personnel. Later that day a wonderful person called me putting me at ease that we had done the right thing with the equipment. Thank you , again for the best experience.

Marc H.
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El cliente no dejó un comentario.

Steve S.
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Horrible experience.

JIM B.
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Great service. Very accommodating

KIMBERLY P.
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Delivery was a week late and communication on the uhaul website was misleading. The job stated done and I was charged for the job two weeks before it was done. Uhaul didn't know which site it was delivered to and couldn't find it for a day. The recommended movers online an hour away notified me the day before delivery the delivery address was out of their area. No other movers in this area so I had to find one an hour and a half away to do the job. Very frustrating working with uhaul this move! I'll use another company next time.

Steve C.
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El cliente no dejó un comentario.

JIM B.
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Great accommodating service for a one way rental.

Clinton P.
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El cliente no dejó un comentario.

ANDREW S.
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El cliente no dejó un comentario.

JULIE N.
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El cliente no dejó un comentario.

ANGELA STEFANIE W.
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El cliente no dejó un comentario.

RICKY H.
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El cliente no dejó un comentario.

PATRIA M.
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El cliente no dejó un comentario.

Ricke A.
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Very great customer service.

CHIN K.
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El cliente no dejó un comentario.

Kaitlin B.
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10/10

JESSIE S.
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I called earlier in the day and when I spoke to the owner and he gave me a time to drop by to pick up a trailer. I set the reservation up with his other location to streamline the process. When I showed up, the owner was nowhere to be found. I called his cell number since it was on a sign on the door. He told me that he didn't know I reserved it and he would be back shortly. I waited another 40 minutes for him to show up. I was there for over an hour and it wasted too much of my time. I expect people to be where they are supposed to be when they're supposed to be there. I understand unforeseen circumstances, but having lunch isn't one of them.

Tyde S.
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El cliente no dejó un comentario.

Jesse L.
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Original truck had a hole drilled I to gas tank. I brought it to a different location that was open. Exchanged for a 26 foot at no charge. Took a while to get the original code to get the key to the truck which cost me an extra 2 hours with the truck exchange that was pretty frustrating, but Marc did everything he could to help once I called him. Uhaul 1800 number wasnt able to help me.

Nathan K.
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Nothing comes to mind!

Faith L.
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El cliente no dejó un comentario.

Damien L.
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El cliente no dejó un comentario.

Jenifer M.
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Staff was fast and courteous. Being a single woman I was worried they reassured me, helped hook it up and gave me great instructions on how to haul the trailer

Brandon L.
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El cliente no dejó un comentario.

Abigail M.
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The man and woman at the site were very unprofessional, unpleasant and rude. There was also a large bottle of vodka sitting on the front desk of the office. It was a very uncomfortable situation. I never plan to use this place again and wouldn't refer it to anyone.

Eric D.
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El cliente no dejó un comentario.

Walter A.
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It was wonderful. Took off a lot of pressure.

Don L.
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El cliente no dejó un comentario.

Levi C.
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The lady who works here is very nosy, and she definitely profiled me and my friend of using the U-Haul to transport weed. I didn't even dignify her remark with a response I was dumbfounded. It was none of her business what we were using the truck for as long as it was brought back in clean working condition. I have rented 100's of U-Haul in the past few years. And have never experienced the kind of service I received at Truckkleen U-haul. It was memorable experience in the worst way possible. F -

Abdelhak A.
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Fuel tank was NOT full - which makes it really hard to judge on the return.

Aquil E.
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El cliente no dejó un comentario.

velma N.
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El cliente no dejó un comentario.

Jamie W.
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The windows inside and out were filthy. We had to asked to have them cleaned before we took the truck which someone did come out and clean them.

J Stephen W.
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El cliente no dejó un comentario.

George F.
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Friendly, efficient service. This truck rental experience went smoothly from start to finish.

Ricke A.
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The only thing, U-Haul could wash the Trucks more often. This Truck was nearly NEW! I appreciated to be able to use such a nice New Truck! Marc Fessler was such a great man to handle this whole moving experience. I will rent from him again, and send many people his way! Sincerely, Ricke Alfonso

Marta P.
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Great friendly above and beyond service!

Jared R.
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El cliente no dejó un comentario.

Thomas P.
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El cliente no dejó un comentario.

Melvin B.
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Make sure that the truck is actually full of gas. We only drove 18 miles when we put in gas we stopped the pump at $30.00 as we felt that was most likely more than we had used. The gas gauge say full BUT it is not full it will continue filling for several gallons.

sean A.
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El cliente no dejó un comentario.

Sean A.
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El cliente no dejó un comentario.

Gerald D.
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El cliente no dejó un comentario.

Patrick C.
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All good!!

Rachel L.
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N/A

GARY P.
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UHaul needs to unify it's reservation system. Locations must compete for business and we were switched on both ends, costing time and money

Patrick C.
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Nothing I can think of. As good as it gets already!

Jared R.
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El cliente no dejó un comentario.

Patrick C.
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I will be using this uhaul location again. I am very pleased. The owners are very friendly and service oriented. I will recommend them to everyone I know.

Rahn M.
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Make your prices reasonable. 400 dollars for a car trailer rental us outrageous

Karen N.
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customer service was excellent

Stacy F.
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El cliente no dejó un comentario.

mark G.
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El cliente no dejó un comentario.

Jean S.
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Great service. 15 ft truck roomy, engine powerful and easy to drive.

Sarah S.
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El cliente no dejó un comentario.

jeff J.
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El cliente no dejó un comentario.

Donald P.
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El cliente no dejó un comentario.

robert S.
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El cliente no dejó un comentario.

David A.
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El cliente no dejó un comentario.

Rick M.
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El cliente no dejó un comentario.

Charles R.
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El cliente no dejó un comentario.

James W.
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Not a thing. Excellent customer service. Helped me book my rental as well as answer my questions.

Pam N.
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The trailers need to be maintained.

Gerald S.
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El cliente no dejó un comentario.

Katherine W.
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El cliente no dejó un comentario.

Ray H.
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Nobody was at the location at the time of our return. So we left the keys and contract in the drop off box.

Walter S.
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El cliente no dejó un comentario.

STEVEN J.
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Great crew, super helpful, good price

david R.
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This location is great to work with.

Richard B.
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Be open, at least for half a day on Saturdays. :)

Brian E.
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Maintained, yes. Clean, no. Once I received the rental paper work. I was pointed to the general location of the trailer. It was up to me to hook trailer up. Before leaving I inspected trailer then left. After arriving to loading location, I swept out the mess left in the trailer. Mechanically, the trailer handled great. No issues.

Robert G.
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El cliente no dejó un comentario.

Kim B.
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El cliente no dejó un comentario.

Dale C.
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El cliente no dejó un comentario.

ANDREW G.
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El cliente no dejó un comentario.

Jesse M.
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El cliente no dejó un comentario.

Charles E.
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El cliente no dejó un comentario.

nicholas M.
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El cliente no dejó un comentario.

Jon M.
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El cliente no dejó un comentario.

BRYAN Y.
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Keep up the good work! Thanks.

JOSH M.
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First of all the interior of the truck was a little dirty, but that's no big deal. a I would however like it if you guys would properly label the amount of gas in the vehicle as well as the mileage. As I was overcharged for both. Make sure too check all of these details before you drive away. Very kind staff though.

MIKE J.
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El cliente no dejó un comentario.

Walter S.
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The people at this location is great!

Dave C.
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Have the U Haul Rep give after hour drop off information. Very good experience

ralph W.
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El cliente no dejó un comentario.

JIM B.
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Thanks will rent again

Robert C.
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El cliente no dejó un comentario.

KITSAP COUNTY S.
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El cliente no dejó un comentario.

Randy F.
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El cliente no dejó un comentario.

Juan G.
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I would recommend having a more knowledgeable staff. There was some passive -aggressive behavior going on between some staff against a female staffer, in front of me, the customer. The lady was embarrassed. I was embarrassed for her as well.

Janice H.
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The roof of the 15' U-Haul leaked at a seam, and left my mattress wet along the entire edge that was on the floor. If not for the mattress being the first item encountered, the water might have damaged every box on the floor, as well as the contents inside. I am not sure how to protect a truck's worth of belongings from water that enters from the roof and puddles on the floor.

MICHAEL Z.
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The staff was very helpful with renting a car trailer. Stephanie is kind of new at the job, but was still very helpful. She was very personable. The manager, didn't catch his name, was very helpful as well.

CHRIS C.
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El cliente no dejó un comentario.

JAYE B.
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Dealer went WAY out of his way to make UHauls screw up right. I had rented a 26Ft truck 8 weeks ago, and received a phone call from Betty at Uhaul Traffic telling me tough luck, no truck untill afternoon MAYBE. I had already hired a moving crew (also 8 weeks in advance since summer is a busy time) and I was royally screwed by UHaul. Thankfully, this dealer made it right. I will NEVER use Uhaul again due to the unprofessional and highly ineffective reservation process. But KUDOS to this dealer for fixing YOUR mistake!

John W.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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