Customer Reviews for Truckes 1 Stop
(U-Haul Neighborhood Dealer)

779 comentarios

1921 S Roosevelt Dr   Seaside, OR 97138
(N Of Ave U)

(503) 738-4122

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
Horario especial
  • 8/16/2022 - 8/31/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(503) 738-4122

1921 S Roosevelt Dr
Seaside, OR 97138
(N Of Ave U)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
Horario especial
  • 8/16/2022 - 8/31/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

The engine light was on.

Karen H. 
Clasificación:
3.0

El cliente no dejó un comentario.

melodi C. 
Clasificación:
3.0

Attendant was courteous and very helpful with pickup and return.

kathleen B. 
Clasificación:
5.0

It was super convenient that they also sell gas there.

William B. 
Clasificación:
5.0

The Truckee station is very professional and has very nice people who work there. It is refreshing to see after dealing with the one in Gearhart.

Michelle B. 
Clasificación:
5.0

Great staff. Couldn't ask for more.

Paul Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry A. 
Clasificación:
5.0

Friendly service at Truckes.

Dan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Florian H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jordan Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

Doug N. 
Clasificación:
4.0

Don't really appreciate U-Haul's pricing. When I rented online, it was $19.95 plus mileage. In fact, this was painted on the side of the van. But after returning the van, the email invoice charged $89 (with 100 miles included) plus additional miles. The invoice claims I saved $46, but this is crap. This bait and switch will result in looking for alternatives the next time I need a van/truck. I would note this has nothing to do with the rental pickup/drop-off location. This is on UHaul.

Dave T. 
Clasificación:
5.0

I didn't catch his name but he was alright!! He did good!!

Allison O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Deanna D. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDwin P. 
Clasificación:
1.0

I made my reservation at the Gearhart U-Haul got to Gearhart turned out it wasn't there I had to drive back to Seaside to pick up a dirty truck. That U-Haul attendance that I would use a half a tank of gas so $64 later I only ended up using a quarter tank of gas which would have been about $25 enjoy the extra gas that I paid for you. I ended up cleaning and sweeping out the U-Haul that I received dirty so I want to be charged when I returned it. I passed for U-Hauls on my way to Washington where I had to return a U-Haul which was 12 miles out of my way and then I was charged another $4 for going over in my late. Well of course I went over in mileage when you make me drive it to a U-Haul that is farthest from my house. Since I couldn't drop it off at the ones closest to my house and within a mile. Worst experience I've ever had with U-Haul

Amy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lazonia S. 
Clasificación:
5.0

I've used U-Haul, the past few years and I will continue using U-Haul.

NICKY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven E. 
Clasificación:
5.0

Everything went very smoothly. Thanks!

Glenna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie W. 
Clasificación:
1.0

I am greatly disappointed with my transaction. I have used your services many times and this was so poor I do not believe I will ever use you again. I have a chronic illness that incapacitates me, this happened the day I rented the equipment, which caused me to be very late in my rental. When I explained my situation to your team, I was told there is nothing you could do. After loosing my job and my medical problems, the financial hardship I endured from your company has never been recovered. This is not all your fault, but I believe in working with the people that support your business not against them. I didn't use the uhaul but still paid very much. This is not a busy location, or high demand. Any effort on your end would have been greatly apreaciethed, and created customer loyalty. Your team chose the the corporate route of maximize profit and defer coast. Not wise in my opinion, I know that I am one person that will have no effect on your bottom line but morality will inevitably prevail. This companies moral compass is in dire need of recalibration.

jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean V. 
Clasificación:
5.0

Fast, efficient and friendly.

Melissa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis N. 
Clasificación:
5.0

Trucke's is the best!!!

Melinda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROCKY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXXA DAWN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blake O. 
Clasificación:
3.0

Wasn't supposed to go here in the first place. Employee was helpful enough, but severely hobbled by current U-Haul policies.

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammy N. 
Clasificación:
5.0

Fix the U-Haul app. It took multiple tries to take the pictures needed to return the truck. It was extremely aggravating to fight the app after unloading boxes all day. If your intent is to make people not use the app, then just delete it. It was an unnecessary hindrance on an otherwise smooth moving experience.

Fenton W. 
Clasificación:
4.0

the rear cargo area of the uhaul was alittle dirty. overall the truck was clean and well maintained otherwise.the clerk at pick up location was helpful ans quick.

scott T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory F. 
Clasificación:
5.0

Staff was friendly and our truck was ready for us upon arrival. Extremely smooth process.

Charles V. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jay S. 
Clasificación:
2.0

Did not know what they were doing.

HOLLY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

SALLY LOUISE L. 
Clasificación:
1.0

The invoice that they gave me charged me a certain amount and they took out more from my checking account then the bill was. I got the truck with 3/4 of a tank of gas brought it back and they filled it and charge me full price for filling it. Not happy at all know the owner for a long time very sad that her employee act the way they do.

RICK LEE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AILEEN CATHERINE M. 
Clasificación:
5.0

Great staff simple and easy

Samuel G. 
Clasificación:
5.0

Good quick check in time

Kei L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aileen M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chan-Hyung C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mitchell V. 
Clasificación:
2.0

There was a new peeson and had a hard time Had a hard time taking back finding who's name and number it was under Fortunately a person from Beaverton uhaul helped me even though he was off work and got it taken back

Sharon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN STANLEY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

HOLLY T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Bradley S. 
Clasificación:
5.0

Again, great service. Quick and easy drop off.

SUSAN MELINDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTY T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick C. 
Clasificación:
5.0

Uhaul as a whole is a hot ass mess. Shouldn't have to wait on hold for thirty minutes just to talk to someone. Nor should it be forty five minutes to finally find someone that knows where the u box is located when I asked that it be pulled and ready for me to unload at a specific time. Will never use uhaul ever again and will advise anyone I talk to that it would be a regrettable choice to use your company.

Julie-Anne C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN LEONARD I. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES L. 
Clasificación:
5.0

Say thank you to Spencer

Jessica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
4.0

Staff person was very helpful and efficient.

CONSTANCE IRENE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG MICHAEL C. 
Clasificación:
4.0

Kelvin was great. Highly recommend.

Adam S. 
Clasificación:
3.0

Vague on how the drop-off would be handled, so I just left the trailer. They were friendly, but I thought there'd be a check-over or receipt or something.

Carl W. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

Extraordinario servicio al cliente

BRENT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aileen M. 
Clasificación:
5.0

Best U-hual experience I've had in my 10 moves in the last 5 years. Warm, funny, patient, helpful employees who greeted me cheerfully, helped me sort out an issue with paperwork, and did everything swiftly. 10/10 would recommend!

MEGAN MARIE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS R. 
Clasificación:
5.0

Na

Jourdan B. 
Clasificación:
3.0

Digital check in took 20 minutes due to bad internet connection.

Lloyd H. 
Clasificación:
5.0

Can't think of anything!

Rick M. 
Clasificación:
5.0

Trucke's is the best! So helpful and accommodating and eager to please and get you whatever you need!

Melinda W. 
Clasificación:
5.0

The folks at Trukes were awesome! They were so helpful and friendly. I highly recommend everyone to use this location.

JUSTIN G. 
Clasificación:
5.0

Easy pick up and drop off Friendly professional staff Best uhaul experience at this location

Edward P. 
Clasificación:
3.0

Make sure the correct truck is there & not full of cigarette butts

Matthew M. 
Clasificación:
5.0

Great family owned business with friendly smiles and excellent customer service.

KATHY K. 
Clasificación:
4.0

Reserved over the phone Pickup was smooth Drop off even smoother Great customer service

JEFFERY B. 
Clasificación:
3.0

Be more clear as to who is receiving the return and what I was suppose to do. All worked out in the end.

Kevin L. 
Clasificación:
1.0

Lori attempted to decieve me on the extra insurance for 14 bucks by not disclosing she added it on she had no clue what she was doing. She needs training more so than anybody I have dealt with in a long time.

Rick F. 
Clasificación:
3.0

There is no indication this is a u-haul station. The people were helpful (once I called them). But there is no sign on the facility

Thierry T. 
Clasificación:
5.0

Customer service was excellent. Don't know the guys name.. Brian? Calvin? But he was polite and personable and took care of business. A pleasure to use this location.

Van M. 
Clasificación:
4.0

A better U-Haul sign. I drove by it twice. Otherwise, Keep doing what you're doing!

Steven M. 
Clasificación:
4.0

I'd like to suggest for CSR to reiterate which location they can pick up their rental

Jenny F. 
Clasificación:
4.0

n/a

Nathan T. 
Clasificación:
3.0

El cliente no dejó un comentario.

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda W. 
Clasificación:
5.0

My comments are not for this location, but for U-Haul in general. The fact that I booked and was charged for my truck rental 1 month before my trip and then called 24 hours before and told I wasn't going to be able to get a truck or the auto transport I added on to the order was absolutely RIDICULOUS! We did end up getting a U-Haul truck, but it really put a damper in our trip by not being able to get the auto transport. We were traveling with a toddler and cat. We had to split up our family which added extra unnecessary stress to our trip. I don't think the compensation of not being charged for an extra day (which was something we had to do because of U-Haul not having a location near us for 24/7 pickup) and not charging us for the extra miles (which again was an issue because we had to pickup 39 miles away from our preferred location) is not enough for the inconvenience we experienced by using U-Haul. I would not recommend this service to anyone ever due to the terrible systems you have in place for renting equipment. Next time I would rather pay someone else more money for something more reliable.

Rick P. 
Clasificación:
5.0

they were incredibly helpful. installed the ball attachment for me!!!

Roberta K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frank S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA S. 
Clasificación:
5.0

Employees personable and charming... Efficient and professional... Owners son in pikachu Covid mask particularly.

Cheryl H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba