I had a horrible experience with my overall u haul. Had to go two places, causes they told me nothing was available and I called with reservations a week before. Truck in Wichita didn't show up so went to Valley Center and I did get charged more, I paid in advance. Didn't know if I needed more miles so I paid 25 dollars more and the guy told me I'd get it refunded if I didn't go over. I didn't use them at all and when I dropped the u haul off, that guy told me they didn't give mileage refund. So the Valley Center guy lied to me, the Wichita place sent me to Valley Center . Nothing went right. I wouldn't recommend u haul, I should have tried Penske.Josie B.
Customer Reviews for Troys Tru Value
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not steal credit card info off of prior customersChristopher S.
Customer did not leave a comment.Vicki B.
Customer did not leave a comment.Alexander S.
Customer did not leave a comment.JOHN E.
Customer did not leave a comment.ERNESTO R.
Customer did not leave a comment.James T.
Customer did not leave a comment.Francis M.
Customer did not leave a comment.Charles N.
Customer did not leave a comment.RICHARD F.
Customer did not leave a comment.Tyler S.
Customer did not leave a comment.Haakon A.
The trailer needed a good sweeping out from the previous customer from bits of broken plastic, glass and sand.VICKIE D.
Doing ok. Keep up the good workEdith R.
Customer did not leave a comment.Stephen S.
Very friendly staff very informative very customer orientedWalter L.
Make 1 way trips with trailers....cheaperCHARLE H.
Good jobJAY R.
I had a great experience with the staff and inside the cab was great, but there was a rusty fishing hook that was left in the cargo section and almost went into my daughters leg. She is 4 and luckily saw that it had gotten hooked on her right as she was sitting down. Very pleased with the staff, but that was a big safety issue.Taelor D.
Customer did not leave a comment.Susan A.
Your rental website sucks!! It took longer to navigate the rental agreement contract than it did for me to move my vehicle. It was that way the last time I rented from U Haul.And, don't blame it on the person who was helping me either! I watched as your asinine software kept erring out. FIX IT!!!James G.
People there was great n helpful! Truck was perfect for what we needed it for.rita D.
Customer did not leave a comment.BRENDA N.