Customer Reviews for Troy Self Storage
(Distribuidor de U-Haul del vecindario)

16 comentarios

409 E Walnut St   Troy, AL 36081

(334) 670-6774

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sab.: 8:30 a. m. - 12:30 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(334) 670-6774

409 E Walnut St
Troy, AL 36081

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4:30 p. m.
  • Sab.: 8:30 a. m. - 12:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I had reserved a 20' truck and a car hauler and when I got to the location they informed me that the the truck was not there yet but was scheduled to be in by 9:30am and they would give me a call when it comes in. At 12:30pm they call and told me now that the truck will not be there for a few days so I had to take a smaller truck and leaving 1000's of dollars worth furniture and equipment behind. SO YES IM NOT TO HAPPY WITH MY RENTAL FROM UHAUL

Donald H. 
Clasificación:
3.0

I had reserved a 20' truck and a car hauler and when I got to the location they informed me that the the truck was not there yet but was scheduled to be in by 9:30am and they would give me a call when it comes in. At 12:30pm they call and told me now that the truck will not be there for a few days so I had to take a smaller truck and leaving 1000's of dollars worth furniture and equipment behind. SO YES IM NOT TO HAPPY WITH MY RENTAL FROM UHAUL

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawson N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
4.0

The main check-in place could have used a little more space to park. It became congested really fast with people parking just anywhere and uhaul trucks coming in parking wherever they could fit. At least one of the very nice ladies that worked there started rearranging uhauls shortly after opening.

James C. 
Clasificación:
3.0

She tried to slip insurance in after I told her no. Then I had to go to another location to pick up my trailer that was dirty. Got receipt emailed 5 days later

Brian J. 
Clasificación:
5.0

I appreciate the overall quality of service. The rep was knowledgeable, kind and friendly. They worked with us in loosening restrictions in regards to the return of the vehicle. Improvements to consider: Not charging an extra fee for not returning the U-haul to the original pickup site.

Jeffrey M. 
Clasificación:
5.0

Check Google maps for correct address

RHONDA W. 
Clasificación:
5.0

Make sure the truck is cleaned out and the miles are accurate

Kimberly T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo C. 
Clasificación:
1.0

This is not an actual drop off address. It is only a storage unit location. When I arrived there, no one was available to ask for assistance. There is no office there. I called the U-haul 800 number, and waited on hold for about 20 minutes before I finally gave up. I then called another location in the area, and they were able to take the trailer return. This whole debacle cost me a wasted hour on a day that time was very important. Please correct this issue so that others do not experience this same misfortune.

MATTHEW D. 
Clasificación:
5.0

Employees are great and very professional at their job. Great to talk to. Nice atmosphere.

Kelly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

Customer Service was exceptional.

Stephen H. 
No se han enviado comentarios para esta ubicación.

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