El cliente no dejó un comentario.John M.
Tropicana Mini Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHRISTIAN F.
El cliente no dejó un comentario.Stephen D.
Rip off.Gerhard F.
El cliente no dejó un comentario.Daniel K.
Went to three u-haul locations before I could rent a truck. The others gave me a run around and I was not happy. Finally, Tropicana Mini Storage was able to he;p me. runaroundDavid G.
El cliente no dejó un comentario.RAYMOND V.
El cliente no dejó un comentario.RODNEY M.
The reservation and pick up process went very smoothly. The staff were friendly and helpful.KELLY O.
No real comments. Was a very good experience. Customer service was excellent!Edward E.
El cliente no dejó un comentario.kimberly A.
El cliente no dejó un comentario.DAVID D.
Excellent customer serviceRobert S.
The person checking the truck tried to dispute the gas gauge upon return. We have pictures of Exactly same 3/4 full needle location at pick up and drop off. That's unacceptable and poor business practice. The mobile option didn't work to get key, and required us to enter office, taking more time. Emily was helpful on phone previous day, but that didn't help day of. Truck was fine, though did document broken door handle. Additionally, different location the contact person was no help whatsoever didn't answer phone, didn't properly answer text, and gave me runaround to call corporate. Sunoco in Oldsmar, Steve.Daniel F.
El cliente no dejó un comentario.HERBERTO C.
The blinker lights are backwards. When you click to turn right the opposite light blinks.Debbie B.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.Christy A.
Trailor swung off hitch after I loaded it. Only thing that saved the trailer was the chains. The assembly was completely corroded and didn't hook up properly so I got pulled over by a trooper...good grief! PENSKY FROM NOW ON DR. robert Shelton Clearwater Fl 612-703-5503Robert S.
El cliente no dejó un comentario.Danny C.
The personnel's were very helpful and very professionalILona T.
Emily is a total sweetheart and was so friendly! I will definitely recommend this place to everyoneJonathan M.
El cliente no dejó un comentario.Marc B.
El cliente no dejó un comentario.Julianna P.
Friendly and curious very Helpful I only rented a larger unit because we out grew the one we had . They had one on the same row so my wife and I rented a small truck so we didn't have to walk it down to the new storage shed we used it about 2 hours and returned it I recommend them and have in the past also the manager was great to deal withEDWIN B.
The guy in charge was very rude to me when I told him I had an exemption for mask wearing. He wouldn't let me in and I had to ask him to at least let me do what needed to be done outside. When he finished he put the keys in the ignition and walked away. Not so much as a "thank you for your business". He asked me for a doctors note which according to the ADA I do not need to provide. He should also know that refusal of service could result in a $75k federal fine from the ADA. What I experienced with him was flat out discrimination. He is a disgrace.ANDREA A.
Hands down the best customer service I've ever received! Dante, at Tropicana Mini Storage was professional and efficient with everything we needed, and handled a last minute change early in the morning with enthusiasm. Would recommend anyone to this location, and will continue rent from Dante! Give the man a raise!Nathaniel B.
Customer service was excellent, the team here was really friendly and knowledgeable. I will go out of my way to use this location next time!Digby K.
El cliente no dejó un comentario.Heather D.
It was an easy in and out. No problems at all.regina J.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.LINDA F.
Your employee, Emily, is outstanding.Fairily B.
As always, it's a pleasure to work with all the people here at Tropicana. Always super nice and easy to work with. We don't rent from any other place.Barbara W.
El cliente no dejó un comentario.Kimberly N.
Couldn't ask for a better experience while moving 3000 Sq ft home!Dante G.
El cliente no dejó un comentario.RODNEY T.
Nothing. The staff were great and very friendly.mike G.
El cliente no dejó un comentario.Greg W.
El cliente no dejó un comentario.WARREN D.
Management was not wearing masks in the building even though they make there customers wear them.Jason T.
I would check the brakes on the truck I rented.Andra K.
El cliente no dejó un comentario.AMY T.
El cliente no dejó un comentario.Wayne S.
My only complaint is that my pick up location was changed and I did not receive any notice that it had been moved to a new location. Went to the original location and wasted 30 minutes looking for our truck only to be told we were at the wrong location.Dautie C.
Sun shade on drivers side has a broken clamp.Wesley C.
El cliente no dejó un comentario.Joanne S.
Professional, courteous guys in the office. This is my second time using and will certainly use again.Krista M.
El cliente no dejó un comentario.JOSEPH T.
Excellent customer service!!!!Deborah C.
El cliente no dejó un comentario.DEARL N.
I have used this location a lot of times and am very happy with the service.Wanda T.
El cliente no dejó un comentario.Frances S.
The manager Domonte (spelling?) was extremely professional and helpful. My daughter and I were traveling on the road, and he handled our reservation over the phone. Then, I was delayed and had to push the pickup time back. Again, the manager's reaction was nothing but helpful. When we arrived at the rental facility, he: reviewed the contract; walked us out to the truck and showed us where the drop box was located, and even started the truck for us. Then I called to see if we could keep the truck longer if needed. Again his reaction was calm and helpful. I was extremely impressed by the level of security the business used. When I went in the office, I saw numerous video feeds. He explained that they had numerous cameras running 24-7. I felt safe leaving my car there while I was on the road. When I brought the truck back, by myself, around 10:00pm, the facility and parking lot were both well lighted, and unobstructed. I felt totally safe returning the truck alone, at night. To top it all off, the next day I called and asked him if I had perhaps left my computer charger in the truck. He was so nice. He went out to look, and called me back to let me know that it was not there. This extra mile was not expected, but was certainly appreciated. I will definitely use Tropicana Mini Storage in Clearwater, FL for my U-Haul needs in the future. Best Regards,. Jo CoxJO C.
Extremely helpfulPierre L.
El cliente no dejó un comentario.Karen S.
Dante was very helpful in answering my questions and very personable and friendly. I highly recommend this location.MARY C.
El cliente no dejó un comentario.Alexander A.
The inside of the moving truck smelled of stale cigarettes and was a little bit dirty.AARON N.
Tropicana staff were so helpful and thorough. I highly recommend using this location for your rental needs.Carol N.
Awesome customer service. Thanks for everything.DAMIEN P.
Both gentlemen were very courteous and professional. I was in and out both picking up and returning. Only complaint was the truck was very dirty, borderline disgusting. My wife actually made me puts towels on the seat before she would get in. In this present time of COVID 19 I feel â€œweâ€ all should be more cognizant of our cleanliness as to limit the spread. Not just for customers safety but your employees. Please do not take this as a complaint as the location, customer service and the availability of the vehicle were exemplary.Timothy B.
Perfect location, professional service,Eugene W.
El cliente no dejó un comentario.Bob L.
When returning the truck the computer system was offline. This prevented getting a on the spot turn in receipt and confirmation. I left with no receipt or confirmation of turn in. There should be a manual way to provide customers with return documentation. Otherwise perfect.James O.
Thank you Dante, Brian, And Steve I think... all three guys took excellent care of us for Uhaul and storage! Amazing service and good guys who just want to see their customers treated well! BRAVO! The ShaffersJODI S.
Easy, no problem experience.Mark G.
I always deal with the same employee, Donte I think is his name, and he is always courteous, professional, and efficient.David K.
El cliente no dejó un comentario.Thomas C.
Brian is Great !!! Everything went smooth as can be ... Thanks !!!craig C.
El cliente no dejó un comentario.ARPAD O.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.Jarrett G.
El cliente no dejó un comentario.Jennifer M.
everything was perfectDaryl B.
Fast booking. I rented a pick up. Great new truck, clean, mint condition. Service was quick, convinient, and easy. Key drop off was also very time convinient. Customer service was excellent! Highly recommend.Kat K.
The men at this location were great very helpful. My move was rushed by my landlord because the condo was being sold and it was during the COVID 19, this facility made renting the UHaul simple. Kudos to Tropicana storage THANK YOUgina P.
Inside of the cab was old and worn , but otherwise fine The moving help that I had was FANTASTIC !!!Canaan Y.
El cliente no dejó un comentario.Patrick T.
El cliente no dejó un comentario.Alcide G.
very helpful and paid close attention to hooking up trailer even though part of their job good guys!William W.
Please thank the overnight manager for his help in detaching the the trailer from our vehicle.Peter T.
Nothing neededMichael B.
This was not the original location of the booking was a secondary location limited on resources if needed.Scott Z.
El cliente no dejó un comentario.Timothy N.
Key in assigned lockbox didnt match truck assigned. This caused an hour of wait after the truck was showing picked up off of our designated time frame and unfortunately had us running behind schedule. The truck number was able to be switched and had great customer service reps to help with issue just hope im not charged an extra hrFrancis C.
El cliente no dejó un comentario.Frederic B.
staff Friendly and profesional, a good experienceMarc W.
El cliente no dejó un comentario.Mark S.
Good price for trailer rental and staff here were on spot from reserving on the phone to pick and drop off no problems at allScott D.
El cliente no dejó un comentario.N. J. E.
El cliente no dejó un comentario.fernando C.
Courteous and helpful staff. Good productbill C.
everything was great including customer service, fast secure and very friendlyHugo P.
Parking brake inoperative.James R.
El cliente no dejó un comentario.Amanda K.
El cliente no dejó un comentario.Daryl B.
El cliente no dejó un comentario.Don L.
To uhaul not the location, if you're changing someone's truck pickup location; MAKE SURE TO TELL THEM.Annemarie F.
Very friendly great customer service.Clifford B.