The staff on duty, Emily and a gentleman whose name escapes me, was amazing. I had locked my keys to my car in the rental and did not realize it until after I had dropped my keys off in the after hours box. When I called first thing this morning, Emily already I had seen my keys and had them inside and was about to call me. I had a question about the cleaning fee, To which Emily had resolved already. I will definitely go back to this location next time I need a rentalCHRISTOPHER G.
Customer Reviews for Tropicana Mini Storage
(Distribuidor de U-Haul del vecindario)
Clearwater, FL 33761
(S Of Curlew Rd)
Services at this Location:
- Lun.- vie.: 9 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 4:30 p. m.
- Dom.: 9 a. m. - 12:30 p. m.
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SANDRA G.
The young lady that answered the phone was cheerful , knowledgeable, she was so pleasant she will make Tropicana reputation even better and they have always a great staff, met all the needs and a very respectful time.MONTY K.
Rental Van was in poor repair shift selection lever was loose in need of repair, steering was loose and in need of repair, wiper blades dried out and needed to be replaced and windshield was filthy from previous rental. In addition water leaked into Grandma's Attic with possible damage to my computer equipment. Thank-you for a poorly maintained truck.GARY B.
the customer service reps were great at the receptionist counter on Saturday morning were both very friendly, quick, and pleasant. we need more people like this!PATRICK H.
Did not have any dollies. Had to pay for the appliance dolly... other than that, great experience. Would use again!Glen H.
All staff and the general manager were excellent. Emily was particularly thorough, resourceful, and courteous on the telephone and in person. All staff wore masks, social distanced, and followed strict pandemic procedures. I sincerely appreciate the understanding and accommodation when I injured my knee (not on or in conjunction with the truck) and had to extend my rental period by several days. I have no suggestions for improvements. Thank you, Tropicana staff!YVONNE B.
El cliente no dejó un comentario.MAREK J.
It was really easy to rent a truck and they were very understanding.SEAN S.
El cliente no dejó un comentario.Rodrigo M.
El cliente no dejó un comentario.BRIAN G.
El cliente no dejó un comentario.SHARON D.
Like night and day from pickup location.Eliot G.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.THOMAS L.
El cliente no dejó un comentario.Charles L.
El cliente no dejó un comentario.JASON K.
El cliente no dejó un comentario.WILLIAM W.
My pick up was handled professionally and was relatively quick.ANDREW P.
I just needed the truck for a quick 6 mile 1 hour pick up and delivery from Lowes, everything worked out great, service from Uhaul was quick and problem freePAUL L.
El cliente no dejó un comentario.Michelle C.
El cliente no dejó un comentario.HAROLD F.
El cliente no dejó un comentario.MICHAEL P.
El cliente no dejó un comentario.PENNY H.
I am disappointed by your inconvenient contactless check in. I checked, and waited ten minutes, no one came out. When I went in no one, no one was manning the desk, they were all on a smoke break.William A.
They were really professional, courteous, knowledgeable and quick to get me in and out. I highly recommend them.JULIEN B.
El cliente no dejó un comentario.Ryan L.
This uhaul dealer stood out from all the others. Most efficient, friendly and communicative. Certainly recommend over the othersMICHAEL K.
Customer service was excellent and environment was clean and well maintained. No complaints.PABLO T.
El cliente no dejó un comentario.dusty B.
El cliente no dejó un comentario.MATTHEW G.
El cliente no dejó un comentario.Matthew G.
El cliente no dejó un comentario.WILLIAM R.
El cliente no dejó un comentario.DENNIS ALLEN M.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Crystal P.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.DANIEL C.
El cliente no dejó un comentario.FRANK R.
I had to drive 20 miles out of my way to pick up truck. No problem. Gas gauge was slightly below half, Uhaul called it half. No problem. Cargo area not swept. I filled gas tank to slightly over half. I drove a straight line from pick up to drop off and got billed 19.1 off route miles. It's not a lot, but still not accurate. Like almost all rental trucks, it stunk of cigarettes. I turned in truck 16 hours early. Last Uhaul I rented was a good experience. This one not quite the worst. Dan 941-586-9703.Daniel J.
manager was very helpful and friendlyJAMES F.
What you can do is keep that young lady employed that was there when I picked up and took back my rental truck she is the most personable sweetest professional courteous person I've ever dealt with that was in your industry. Keep that in mind. This is coming from a guy with 40 years business experience. Keep that in mind. Hold on To her. Matter fact give her a raise. And no I'm not related to her lol. I never saw her before in my life. I never answer the survey' either but she deserves the attention of mine for this one. Sincerely DennisDENNIS L.
Not a thing. The service was friendly and efficient. The price was very affordable also, definitely recommend this establishment to anyone needing this service. Great job!TAMMY Y.
El cliente no dejó un comentario.SYLVIA W.
Everyone was Very polite and made it super easy and quick!BEVERLY S.
Lady at front desk was beyond amazing. Super polite and accommodating.Bill N.
El cliente no dejó un comentario.Ken A.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.CHRISTIAN F.
El cliente no dejó un comentario.Stephen D.
Rip off.Gerhard F.
El cliente no dejó un comentario.Daniel K.
Went to three u-haul locations before I could rent a truck. The others gave me a run around and I was not happy. Finally, Tropicana Mini Storage was able to he;p me. runaroundDavid G.
El cliente no dejó un comentario.RAYMOND V.
El cliente no dejó un comentario.RODNEY M.
The reservation and pick up process went very smoothly. The staff were friendly and helpful.KELLY O.
No real comments. Was a very good experience. Customer service was excellent!Edward E.
El cliente no dejó un comentario.kimberly A.
El cliente no dejó un comentario.DAVID D.
Excellent customer serviceRobert S.
The person checking the truck tried to dispute the gas gauge upon return. We have pictures of Exactly same 3/4 full needle location at pick up and drop off. That's unacceptable and poor business practice. The mobile option didn't work to get key, and required us to enter office, taking more time. Emily was helpful on phone previous day, but that didn't help day of. Truck was fine, though did document broken door handle. Additionally, different location the contact person was no help whatsoever didn't answer phone, didn't properly answer text, and gave me runaround to call corporate. Sunoco in Oldsmar, Steve.Daniel F.
El cliente no dejó un comentario.HERBERTO C.
The blinker lights are backwards. When you click to turn right the opposite light blinks.Debbie B.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.Christy A.
Trailor swung off hitch after I loaded it. Only thing that saved the trailer was the chains. The assembly was completely corroded and didn't hook up properly so I got pulled over by a trooper...good grief! PENSKY FROM NOW ON DR. robert Shelton Clearwater Fl 612-703-5503Robert S.
El cliente no dejó un comentario.Danny C.
The personnel's were very helpful and very professionalILona T.
Emily is a total sweetheart and was so friendly! I will definitely recommend this place to everyoneJonathan M.
El cliente no dejó un comentario.Marc B.
El cliente no dejó un comentario.Julianna P.
Friendly and curious very Helpful I only rented a larger unit because we out grew the one we had . They had one on the same row so my wife and I rented a small truck so we didn't have to walk it down to the new storage shed we used it about 2 hours and returned it I recommend them and have in the past also the manager was great to deal withEDWIN B.
The guy in charge was very rude to me when I told him I had an exemption for mask wearing. He wouldn't let me in and I had to ask him to at least let me do what needed to be done outside. When he finished he put the keys in the ignition and walked away. Not so much as a "thank you for your business". He asked me for a doctors note which according to the ADA I do not need to provide. He should also know that refusal of service could result in a $75k federal fine from the ADA. What I experienced with him was flat out discrimination. He is a disgrace.ANDREA A.
Hands down the best customer service I've ever received! Dante, at Tropicana Mini Storage was professional and efficient with everything we needed, and handled a last minute change early in the morning with enthusiasm. Would recommend anyone to this location, and will continue rent from Dante! Give the man a raise!Nathaniel B.
Customer service was excellent, the team here was really friendly and knowledgeable. I will go out of my way to use this location next time!Digby K.
El cliente no dejó un comentario.Heather D.
It was an easy in and out. No problems at all.regina J.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.LINDA F.
Your employee, Emily, is outstanding.Fairily B.
As always, it's a pleasure to work with all the people here at Tropicana. Always super nice and easy to work with. We don't rent from any other place.Barbara W.
El cliente no dejó un comentario.Kimberly N.
Couldn't ask for a better experience while moving 3000 Sq ft home!Dante G.
El cliente no dejó un comentario.RODNEY T.
Nothing. The staff were great and very friendly.mike G.
El cliente no dejó un comentario.Greg W.
El cliente no dejó un comentario.WARREN D.
Management was not wearing masks in the building even though they make there customers wear them.Jason T.
I would check the brakes on the truck I rented.Andra K.
El cliente no dejó un comentario.AMY T.
El cliente no dejó un comentario.Wayne S.
My only complaint is that my pick up location was changed and I did not receive any notice that it had been moved to a new location. Went to the original location and wasted 30 minutes looking for our truck only to be told we were at the wrong location.Dautie C.
Sun shade on drivers side has a broken clamp.Wesley C.
El cliente no dejó un comentario.Joanne S.
Professional, courteous guys in the office. This is my second time using and will certainly use again.Krista M.
El cliente no dejó un comentario.JOSEPH T.
Excellent customer service!!!!Deborah C.
El cliente no dejó un comentario.DEARL N.
I have used this location a lot of times and am very happy with the service.Wanda T.
El cliente no dejó un comentario.Frances S.