The Office Manager Dominique is very professional, always so polite and kind, beautiful human being... god blessed her!...the minute she welcomes you is like an angel is there to help. The only reason I am giving this place a 5 star is because of her. The place does not have a restroom facility.
AILEEN B | Overall Experience
Customer Reviews for Tristar Storage 3 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dominique at Tri Star was very pleasant and professional. She was very to work with. The facility is air conditioned and very clean!
Allyson N | ReservationNothing needs to be done, everything was great and the young lady Dominique was very helpful professional. I would use them again and recommend to others
TAMAKIA BDominque was fantastic. U-haul apps do not work properly from an I phone.
Anthony SReally friendly and helpful..appreciated all they're assistance
Doreen EPaula, the manager, was extremely helpful and professional. The facility was easily accessible and clean. I would not hesitate to recommend this storage facility to anyone.
Marguerite H | Overall ExperienceI rented a uhaul and when I got to my location it was full of roaches! This was the nastiest dirtiest truck I've ever rented. I didn't even get a refund! And now I may have a roach problem. I refuse to bring the things hauled in this truck in my home. Just despicable.
Katherine LPaula is very nice and helpful. Willing to go above an beyond multiple times just for me and it felt like she really cares.
JUSTIN S | Overall ExperienceCheck ride vehicles before renting
Clifton WMy choice for the drop off location in Sumter SC, was the ideal choice for me location wise. When making my reservation for drop off, U-Haul reps kept scheduling me for out of area locations more than 1 hr drives in opposite directions. There were several drop off locations in my requested areas but either U-Haul does not have record of ALL of their facilities or the service representatives were just not knowledgeable enough to research the desired areas. And might I add the road side assistance agency representatives were gracious for the most part, but the contracting companies and dispatchers are another story. Coming thru Saskatchewan Ca. The dispatch person for road side assistance that U-Haul connected with was a totally rude, disrespectful abrupt, miserably unpleasant and obviously lonely soul whose at the least job professional should be customer service. SHE had no customer skills at all, displayed no empathy, concern, nor interest in the distress that was at the moment taking place. Shame on her… karma is real!
Marita ALady waS VERY NICE AND HELPFUL
Herman JHad a great experience. Paula is very helpful and pleasant to work with.
JOSEPH M | ReservationWe ran over like 2days but did put a cash payment down for that reason so overage could be taken. Paid what we owed but the calls and texts and voicemails were so aggravating from owner it would make me not want to rent here again
Nakesha RI would definitely be using this storage again if I needed too.
Bashanda P | Overall ExperienceI had a great experience with this company. Great customer service.
Mary MNothing different!!!!.
Valerie TVery easy to rent and pick up. Drop off was the same. Nice facility!
Joe AOne of the easiest pick ups we have ever had.
Andrew TMs.Paula was amazing. She was the sweetest person I’ve ever met.
comeisha bI had an amazing experience with this company. So glad we picked this location!
Toi FPaula was absolutely amazing and so helpful with our rental! Best Uhaul dealer in Sumter!
Gerre BConsider having ramps for 10 feet truck. More safety & More efficiency.
Soumyadip A