Customer Reviews for Tripp Oil LLC
(U-Haul Neighborhood Dealer)

1,068 reviews

201 Lyndale Ave S   Faribault, MN 55021

(507) 645-5155

Office Hours

  • Mon-Fri: 9 am–1 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(507) 645-5155

201 Lyndale Ave S
Faribault, MN 55021

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–1 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dawn Nuetzman 
Rating:
5.0

Customer did not leave a comment.

Roman Garza 
Rating:
5.0

Customer did not leave a comment.

Matt Cake 
Rating:
5.0

Vehicle was ready to go and performed without any issues.

Steve Campbell 
Rating:
3.0

Highly recommend to have batteries checked before having them reserved for use.

Sara Vazquez 
Rating:
5.0

Customer did not leave a comment.

Lorraine Griffin 
Rating:
5.0

Customer did not leave a comment.

Tim Zeiher 
Rating:
4.0

Customer did not leave a comment.

Toys For Tots 
Rating:
5.0

Customer did not leave a comment.

Wayne Kerstetter 
Rating:
5.0

Customer did not leave a comment.

keith appleton 
Rating:
4.0

Customer did not leave a comment.

keith appleton 
Rating:
5.0

Customer did not leave a comment.

Toys For Tots 
Rating:
5.0

Customer did not leave a comment.

Peter Johnson 
Rating:
5.0

Great business owners that were very accommodating and helpful. I very much enjoyed my rental experience.

Nicole Byre 
Rating:
4.0

Customer did not leave a comment.

Harlan Lyons 
Rating:
5.0

fantastic customer service... love this place

darrell drentlaw 
Rating:
5.0

I called to confirm after hours drop off. The lady on the line was really nice and was helpful.

Jeff Berletic 
Rating:
4.0

Driving the truck was so loud and rattling, just rattletrap. Drive a truck up from Arizona a few years ago, and if it had been this truck I’d have gone insane … People at this location are GREAT!!

Natalie Sudman 
Rating:
5.0

Dawn was very kind and helpful with service before and after the rental. We will definitely be using this location for future rental needs.

Gary Manty 
Rating:
5.0

Extremely nice at drop off

Darrel rossow 
Rating:
5.0

Customer did not leave a comment.

Mohamed Ahmed Omer 
Rating:
5.0

Customer did not leave a comment.

Tony Leuch 
Rating:
3.0

Keep them updated when rental status changes.

Anne Pirkl 
Rating:
5.0

Customer did not leave a comment.

David Schmitz 
Rating:
5.0

Customer did not leave a comment.

Ernesto Lazaro Palestino 
Rating:
3.0

Remote pickup and dropoff was stressful and difficult, which was quite possibly due to the app more than the location. We had to wander back and forth between the equipment and a nearby location where the app would finally connect and function. My cell reception was excellent, but there were several points in the process where the app would not allow me to proceed. I had spoken to the owner when the reservation was being made. She assured me that if there were problems, I should call her cell number. When there WERE problems, I did just that, twice. There was no answer either time. I left a voicemail both times but she never did return my call.

DEAN LAMP 
Rating:
4.0

The initial scheduling was a little tuff but smoothe sailing from there!

Cindy Nawrocki 
Rating:
5.0

Very accommodating and always first class service

Peter Svien 
Rating:
1.0

Fraudulently charged for fuel after returning the vehicle with a full tank

Cooper Brooks 
Rating:
5.0

Customer did not leave a comment.

DEBORAH FLYNN 
Rating:
5.0

Customer did not leave a comment.

Karen Edmonson 
Rating:
5.0

They went above and beyond to help me and took my calls after hours. Thanks to the Faribault staff, my experience was great.

Connie Lee 
Rating:
3.0

Hard to find. Was closed due to weekend, which is fine. Only found cause familiar in the area.

Eric Hoversten 
Rating:
5.0

Great service.

Rhonda Mulder 
Rating:
5.0

Customer did not leave a comment.

Don Westley 
Rating:
5.0

Customer did not leave a comment.

Dale Gieseke 
Rating:
5.0

Customer did not leave a comment.

Rick Vos 
Rating:
5.0

Customer did not leave a comment.

Don Westley 
Rating:
3.0

I dropped the truck off after hours and used the drop box.

Sandra Johnson 
Rating:
5.0

Customer did not leave a comment.

Angela Ingram 
Rating:
5.0

Friendly staff! Plus picking up the truck was quick and easy.

Heather Patzner 
Rating:
5.0

Tripp Oil staff is very helpful.

Sheri Stewart 
Rating:
1.0

Went out of my way to put 8 bucks in the tank for the like 7 miles I drove and had it above 3/4 and they said I diddnt and charged 10$ ontop of the 8 I put in. What an inconvenience when I'm incredibly broke from spending all my money on moving. Yikes.

Adam Rand 
Rating:
5.0

Customer did not leave a comment.

steven eaton 
Rating:
5.0

The folks running the store were extremely helpful. I highly recommend Tripp Oil for your U-Haul needs.

Sheri Stewart 
Rating:
4.0

We dropped the trailer off after hours but I had called ahead to discuss the trailer wiring and they were very helpful made me feel better about the situation. I’ve used U-haul in the past and I’m sure I will again it’s just unfortunate that this happened this time.

Tammy Adamek 
Rating:
5.0

Customer did not leave a comment.

LUTHER PETERSON 
Rating:
5.0

Customer did not leave a comment.

Darren Johnson 
Rating:
5.0

Always enjoy renting from you guys. You are real people!!

john Carter 
Rating:
5.0

Everything was ready to go when we drove up. People were very friendly and helpful in getting paperwork done and on the road. Thank you would use them again, but we are now home and a long way away.

William Willaby 
Rating:
5.0

Friendly customer service.

Nicole Lohre 
Rating:
5.0

Customer did not leave a comment.

Jason Johannsen 
Rating:
5.0

Customer did not leave a comment.

Megan Savard 
Rating:
5.0

Customer did not leave a comment.

Brent Conlow 
Rating:
5.0

drop off was clear and smooth

Andrew Bergquist 
Rating:
3.0

Customer did not leave a comment.

Kenneth Koppelman 
Rating:
5.0

Customer did not leave a comment.

John Hope 
Rating:
5.0

Customer did not leave a comment.

Rebecca Johnson 
Rating:
5.0

Amazing owners, had some big issues during my move and they were very amenable. Made everything so much less stressful

Joshua Dausey 
Rating:
5.0

Customer did not leave a comment.

Chad Wood 
Rating:
4.0

Customer did not leave a comment.

Anthony Leuch 
Rating:
5.0

Easy peasy. Thanks for your help.

john Carter 
Rating:
5.0

These people are the best!! They are very professional, and yet extremely friendly to everyone. A FANTASTIC store to rent from. They are very understanding and will do what's RIGHT to help you!!

Gregory BOYD 
Rating:
2.0

rental vehicle was filthy, with used cigarettes, ashes and burnt paper, as well as used condoms. I have already been in contact with corporate uhaul and they are helping me with the issue.

CALIE GAARDER 
Rating:
5.0

Customer did not leave a comment.

Melinda Mennicke 
Rating:
5.0

Very helpful.

Nina Errington 
Rating:
5.0

Nothing. Always accommodating and very friendly! Wouldn't use anybody else.

DEBORAH SPARGER 
Rating:
3.0

Have the equipment at the designated location that was agreed to upon online rental. Had to drive out of the way for pick up. Then the truck only had 1/4 full tank. Truck also had large “snow cap” on top and was told that “it will blow off when it gets driven”. This is very dangerous and could have caused an accident. Not impressed

Jonathan Kahnke 
Rating:
5.0

Customer did not leave a comment.

Paul Little 
Rating:
5.0

They are very friendly and helped me get on the road fast!

BRETT MEGER 
Rating:
3.0

Customer did not leave a comment.

Matt Kath 
Rating:
5.0

Customer did not leave a comment.

Jordy Setzer 
Rating:
5.0

Customer did not leave a comment.

enrique ortega 
Rating:
5.0

Todo esta bien

Harold Angarita 
Rating:
3.0

We took the truck back but they had already closed. I don’t believe we were late

Scott Olson 
Rating:
5.0

Customer did not leave a comment.

Roland Rutz 
Rating:
5.0

Vehicle I rented the driver's door did not shut properly so I was fighting with the drive in wind the whole time. The tires you could tell were not wearing evenly.

Shelly Hail 
Rating:
5.0

Customer did not leave a comment.

Timothy Brown 
Rating:
4.0

Be open on weekends

Debbie Sparger 
Rating:
4.0

The van handled quite well through the day the windows were a little dirty but cleaned them while filling with gas.

Diane Alexson 
Rating:
5.0

Customer did not leave a comment.

Tyler Eckstrom 
Rating:
5.0

Customer did not leave a comment.

Roger Swanson 
Rating:
5.0

both of these locations were good and saved my experience. I had an issue with the online reservation and phone call before I picked up the trailer. I reserved my trailer over a week in advance in Owatonna MN (6x12) and thought I had my trailer at that point. I received a phone call from U-Haul telling me there was not one single trailer available in Owatonna MN. The man on the phone was telling me there was some verbiage on the reservation screen that told me there was a possibility there was no trailer. All I ask is that message be made more clear or do not let me reserve a specific trailer in my city if there are none to use in the first place. Both these locations ended up working with me and saved my move. Dawn up in Faribult MN is a stud and you should give her a raise.

Matthew Harman 
Rating:
5.0

The woman who helped us out in Faribault was extremely friendly and helpful. Would definitely recommend Uhaul again.

Jason Evans 
Rating:
5.0

Please check windshield wiper blade condition

Eric Solem 
Rating:
5.0

Very good customer service.

Dan Altermatt 
Rating:
5.0

Nice staff and easy pickup.

Dale Freking 
Rating:
5.0

Customer did not leave a comment.

Bruce Johnson 
Rating:
5.0

It was good.

Jeff Clark 
Rating:
5.0

Friendly people, very helpful. AWESOME SERVICE!!!

Krista Wilkowske 
Rating:
5.0

Customer did not leave a comment.

Paul Swenson 
Rating:
5.0

Customer did not leave a comment.

John Larson 
Rating:
3.0

Customer did not leave a comment.

David Mucha 
Rating:
4.0

Customer did not leave a comment.

Rebecca Huston 
Rating:
5.0

Customer did not leave a comment.

John Howe 
Rating:
5.0

Customer did not leave a comment.

Corey Wittmer 
Rating:
3.0

Customer did not leave a comment.

David Tobin 
Rating:
5.0

Customer did not leave a comment.

Josh Battles 
Rating:
5.0

Folks that run the place are extremely friendly and respectful. Appreciated the follow up call and the overall customer service. Really fantastic team.

Mustafa Abdille 
Rating:
5.0

Customer did not leave a comment.

Brent Anderson 
No reviews have been submitted for this location.

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