Comentarios de los clientes para Trident Group

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Trident Group

Clasificación general:

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J-Monte L.
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Chains could not be attached as per diagrams and instructions. They need mechanical work to be safe!

Drew R.
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El cliente no dejó un comentario.

Gord M.
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Product was good. But service was excellent. The staff were very helpful, courteous and friendly. Their marketing of both product and service is not found in most businesses today. My thanks to Joe and Ryan of your Trident location in Trenton.

Michael J S.
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Excellent service.

Anthony G.
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Everything was good

westly M.
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El cliente no dejó un comentario.

Travis C.
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Put a sign out so people know where it is

jeff B.
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El cliente no dejó un comentario.

TIM P.
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After making special arrangements and asking specific questions I was charged for 3 days of rental after returning the tow dolly the next day, the rental business wasn't open on the weekend and logged the return on the Monday. I had to spend the whole morning on the phone with them and Uhaul 3 different 1-800 numbers and lots of wait time due to Covid 19. It would have been nice to get a discount due to all the extra work I had to do because of someone else's mistake. Made for a very unpleasant experience.

Roy R.
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Quick and simple pick up and drop off. Nice clean truck. Friendly customer service.

Jason B.
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El cliente no dejó un comentario.

Laszlo Z.
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El cliente no dejó un comentario.

Joshua C.
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Very friendly and helpful - real mechanics so all was in good order

Jason B.
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Their office was closed for multiple days, and even though my truck was returned a day early, they billed me based on the day they returned

VANCE S.
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El cliente no dejó un comentario.

Geoffrey W.
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El cliente no dejó un comentario.

Ron V.
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Great service had the paperwork done and unhooked the tow dolly for me in 15 min

Mark W.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

cody M.
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El cliente no dejó un comentario.

Peter V.
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All went extremely well. Agent was very friendly & helpful.

steve A.
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Very helpful came out did what they needed to and off went on our way. very professional and quick.

RICHARD F.
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El cliente no dejó un comentario.

Chelsea D.
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Terrible online check in. Spent an hour trying to get the keys but the online system would not pickup the location. Dont offer this service if the location cannot handle the cell tower service. Spent another 45 minutes being transferred from person to person on the help line trying to access the truck. I lost 2 hours of valuable moving time because of these issues. Overall extremely poor experience. I will not use this company again.

paul F.
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I rented 6 by 12 trailer with ramp and I couldn't even use it because the opening is only 57 inches wide so I had to go find another trailer and pay for a second trailer so I called u haul and asked if I still had pay she said they will call me back bUT never did so not every happy with u haul company you could have at least called me back to say sorry but no you still have to pay at least a response would have been nice so in future years I will be looking at other options been so I didn't even use your trailer unhappy with u haul

William E.
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The lady was friendly and helpful.

Lois S.
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Service was great. All the snow was brushed off for me when I picked up the following morning, which I appreciated.

Sheri H.
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No improvements needed

Sean M.
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Easy as pie and everyone was very helpful

Patti K.
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We rented from these folks on 2 previous occasions last year and were very happy with them. We phoned and spoke with Lisa and she made the arrangements for us. And gave us directions to their new location on Frankford Cres., Trenton. They had kept the truck inside so the -25 weather didn't slow us down. Everything went seamlessly. We would certainly use them again.

Dale G.
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El cliente no dejó un comentario.

Patti K.
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Clean off windshield prior to pick up. It had snowed a bit overnight. Or provide a scraper.

Jane S.
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Great friendly lady on front desk. Excellent customer service

Edward D.
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Thx

Patti K.
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Lisa was very helpful and well organized. But I have not yet received an email copy of my final bill. She showed me what the total would be when we dropped off the truck and did confirm my email address.

Joe C.
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El cliente no dejó un comentario.

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