I returned the vehicle after hours on a Sunday. Unfortunately, the drop was behind a lock gate. Additionally, this location was an additional 40 miles past the closest U-Haul drop-off. I was swayed because the online reservation said I'd get a discount using the further location. Instead, I was billed for exceeding the "allowable miles."
Timothy K.
Customer Reviews for Tri County Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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I had to start a chat with support and then call the local scheduler to get the code to open the gate. Wasted almost a whole hour of my day because the code wasn't provided in the instructions.
Alexander A.The stored GPS location for the address is wrong in the UHAUL system. Normal maps (maps.google.com, maps.bing.com) have the address and GPS at the same place. The Locations feature within UHAUL's app shows the location to be several miles away. This is not a phone issue as this was verified with two different phones. The wiper blades were completely shot. It is good that it did not rain. Also, there was no wiper fluid. The floorboard in the cab was dirty.
Frederick Keith M.Having used u-haul just a couple of times I have to say, Meranda is by far the most pleasant customer service representatives I have met. Very knowledgeable and made the rental a pleasure. Will definitely use this location again if needed and would highly recommend for any rental needs.
Nelson B.This was a very good experience. Meranda went out of her way to help us with our next rental the following week. Gracias
thomas M.It all went very well. This being my first time using Shall, it was a smooth, pleasant experience. Ty Uhall.
Lisa Eileen B.Miranda was absolutely amazing with helping me thru the process
Dean M.The rep was very nice. She took care of everything and more. I would definitely use this company Tri- state storage in Bridgeport, we again. I think I made a new friend at this company.
Terri P.Best customer service ever.
Robert K.