HE was very helpful!
Jerri B
Customer Reviews for Tri City Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff at Tri city is always friendly and helpful
Jared OJohn was amazing also had the trailer I needed, also made the experience a breeze and very easy, thank you John
Jon WI really can't think of anything.service was fast,curious,pick up and drop off was super easy.equipment was in good shapee and ready to go.
John Wtri City Furniture are always friendly, helpful and knowledgeable
Lee AEverything was quick and easy. Great experience.
Rhonda SQuick efficient. In/out no problem.
david dRode like a dream and was easy to set up and drop back off ….
Tina MTruck was not available at the location I reserved online so we had to drive 90 minutes away to get this truck. Disappointed be the run around we seem to get when trying to pick up a rental. However, the people at this location were very nice and helpful.
Richard GAlthough, our own Insurance Coverage Plan would have Insured the Rental unit - we went ahead and got the U Haul Insurance Plan just to be safe (at an instance). Apart from all of this, the Trailers was used to haul and store little items for our ceremony we had for our beloved Grand-Daughter.
Elsie NA very honest vendor that puts customers first. Thanks!
Blake JWe needed a car dolly in a pinch. The associate was friendly and helpful. Thanks!
Robert DSuper friendly staff Such a great experience working with this group!
patty bWorst experience of my life. Car hauler tower was not at this location. Had to go 60 miles to get it. Then the truck transmission was faulty, and the Uhaul dealer who hooked up the car hauler didn't hook up the safety chains. Because I had to go slowly, a 6 hour trip took 9 hours.
Barbara MExcellent service, wonderful personnel, Jon was so wonderful to work with, very caring, and very helpful, explained the whole procedure quite well. Just keep on with the excellent service!
ALICE CService and equipment were great. Highly recommend. Friendly, caring staff. We had flood emergency and they were kind to us.
Thomas HAlthough the people were nice. I will be doing everything I can not to use uhaul again.
Shawnda HIt would have been nice to have a clean windshield. The windshield also had a crack on the passenger side. It didn't interfere with the driver but was significant and should be replaced.
Douglas BOlder truck but in good working order. Had plenty of power to climb the hills.
Richard MFriendly and customer oriented.
Helen SWhen I signed on with U-Haul I was assured a trailer would be near my residence near Scottsdale. The day prior to picking up the trailer, I was told I would need to travel approx. 160 miles round trip to pick up the trailer. I not only spent approx. 4 hours but also in excess of a 1/2 of tank of gas. There were several trailers at the site of the pickup which should have been moved to the Scottsdale area or simply redistributed. Better communication would do a great deal.
Patrick MThe Globe location was great but our original booking in Mesa was absolutely terrible!!! 😫 And the whole experience with Uhaul was terrible!!!! Booked three weeks in advance, received a call the day before that everything was all set, got to the Mesa location early was told that they would have the trailer in about 1 hour. Came back an hour later and they couldn't find our reservation and once they found the reservation we were told they did not have a trailer for us! And the staff there was extremely rude and unprofessional!!!!
Carlos CTruck cab was filthy spilt soda all over the place. Truck cab wreaked of smoke and there was dried food on top of the steering wheel. Showed the guys at the location I pick it up at and all he said was sorry. Did not even try to fix the issue. I had to clean the cab of the truck my self. I think I should be compensated in some way.
Charles SJon is great. No improvements needed there .
Gary NCleaner truck. Engine didn't sound or feel great. But it served its purpose.
Chandy LIt was a great job by the office.
Leeann TI would really like to compliment the Globe U-Haul. The gentleman who worked there inspected the trailer very closely and found cupping on the tire. He had someone come and change the tire immediately. I really appreciate his close attention to detail. I felt confident and comfortable traveling to through the dessert knowing that the trailer we had was safe and reliable.
Kathleen RNothing
Bradley PNo improvement required. The people at the Tri-city location are extremely helpful and highly recommend them.
Wyatt TWhereas I marked that the equipment was clean, the windshield of the truck was extremely covered with the splatter of dead bugs. It was not simply a matter of wiping them of, rather I had to scrape and wipe. Also, if this would have been my truck, I would take it to the shop to have the front-in examined. The steering tended to wonder all over the road when driving.
Dom AVery customer oriented and polite. I called, reserved, picked up, and returned the trailer I rented with absolutely no hassle. I will use this location in the future and will recommend them as well.
Jeremy VI continue to rent from this facility because it’s always a pleasant experience!
Tracy ANone
Scott MDon't bungle the process make the transactions smooth and honest don't overcharge and rent the correct equipment follow up promptly.
nayib sThe cab of the truck was alright. The back was dirty and had to be swept before use. I also cleaned it after use
Debra EExcellent customer service
Thomas SNothing
Robert HJon was exceptional! He was fast and efficient with my UHaul experience! He hooked my trailer and explained how to back up with my trailer hooked and checked the lights. I made and paid for my rental online so I was in and out in a matter of minutes! His prices for the ball joint was better than Tractor Supply...I went there then went back and bought Jon's! He's not out to gouge anyone! Thank you Jon!
Renee PTaking the truck to Globe put us over on our miles But they worked it out.
JUDY CThis is my home location and they are always spot on terrific!
Noell AStaff was AWESOME. I’ll use them forever now
Brock WHave more equipment available at this location. The people who run try city U-HAUL are very nice and helpful. But not much equipment to choose from.
Aaron GN/A
Michelle BI was really impressed with the service
Keven LWent above and beyond to make sure I had what I needed on time.
Jamie AEverything was perfect. All the things that we had asked for were right there and we were told and shown how to use anything that we were not sure of
Gayle G