We always appreciate being customers of uhaul. We do switch around between locations based on our needs and are always happy with our experience. Any fine tuning to the online pick up/drop off system will always be a good thing. But having the ability to get stuff done on our schedule is so great. We will be back. Thank you.
AMBER S.
Customer Reviews for Treweek Mini Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Less than one star! Beware! I filled the gas tank full a few blocks from Treweek, when 7/8 tank was what I needed. They wouldn't give me a receipt, said they'd email it. The next day I got a CCD receipt for $26.12 for gas, saying the tank was between 5/8 and 3/4 full. No receipt the day of return left them free to lie and/or siphon the gas and bill me for it. Corporate told me to take it up with the dealer, which I'd already tried.
Vicki J.Less than one star! I had filled the gas tank full just a few blocks from Treweek, when I only needed to have 7/8 tank. They charged me $26.12 for gas saying gauge was between 5/8 and 3/4. They tried this last time I returned a rental too. This time they wouldn't give me a receipt, but said they'd email it the next day. I guess that left it open for them to lie or siphon the gas off. Corporate wouldn't help, they said to take it up with the dealer, which I'd already tried.
Vicki J.It was a good experience. Everything went off without a hitch.
Eugene W.Was charged a $15 cleaning fee for a cleaned out truck.
Kyle D.To have done this 100% electronically was amazing. It was so slick. It was a great process!
Dale H.Everything went smoothly and worked very well. 10 out of 10 experience wise. Thank you…
Billy S.The local staff and reg sales manager were very gracious and understanding. We would rent from haul again because we were treated like a valued customer at the drop off location.
Scott W.Employee Tamara was extremely rude and unprofessional. When I asked to return a still packaged, unused hitch ball she flatly refused to accept it. I will never do business with Trewick Uhaul again. I heard from employees at your nearby location that she has a history of being aggressively ignorant and rude. Some should address this in house.
David B.Check in was SO easy!!!
Kim B.I used the storage for two years while covid restrictions were in place to Care for my mother The staff is extremely helpful over the phone and in person If you book ahead they have a truck waiting even in shortages My recommendation would be a more updated computer/payment system so the staff does not have to struggle with waiting
rising s. | Overall ExperienceStaff is quick, friendly and professional
Alan H.Location closed on Saturday was unexpected.
JAYSON C.I don't have any ways that this location could improve, but I do have a comment to make. I arrived fifteen minutes after this location closed, but I ran into the owners. I asked them what I would have to do to drop off the van and dolly I had rented. The owners explained where I could park the van and they explained where I could drop off my keys. Excellent work. Thank you.
David R.Very efficient, helpful and pleasant staff.
WILLIAM W.Could not return vehicle before 5 and could not log in do to the account being connected to a landline. I work for the State giving out my personal number instead of the office number is unprofessional. I am disappointed that I have to give out my personal cell number so I can receive a text to drop off a vehicle.
Chad B.I've used this location for years and they've always done a great job.
Daniel B.The UHaul team was efficient and friendly. They got me on the road quickly, and check-in was just as pleasant. ¡Gracias!
Ashley K.Very hard to checkout. Wouldn't let me put in the correct mileage. Tried calling uhaul directly and an automated recording said it would be a sixty minute wait. Then called the local uhaul themselves and only vm. When you're moving things are hectic enough, this did not help with my stress I had already from moving.
Alana L.Very friendly people
NICHOLAS S.Great customer service! I would recommend to all my friends thank you!
Jade S. | Overall ExperienceVery helpful and friendly staff!
Gary W.The loaders that were recommended-Jake of TSE Inc. I would not recommend. Jake said he had availability on my moving date. They did not show up until 2 1/2 hours late making me late leaving affecting my unloading at the other end. The 2 loaders were very polite once they arrived but we had to start loading the truck due to the time factor. I am pretty sure Jake failed to make arrangements after he said he could. In text messages he kept telling me they should already be there yet they were not. He acted like he had no idea why they were late. Poor customer service!! If anyone asks me I would tell them not to use them at all.
Barbara C.They were very pleasant. From picking up the trailer to returning the trailer went very smooth. The equipment was in good working order and clean.
ROY D.Great staff. Facilities were always clean
Wayne C. | Overall ExperienceEverything was excellent, especially the employees.
Stephen W.The app sucks and would not work. Everything else went very smoothly. I do wish pickup wouldn't be faster. Took a long time to verify
Andrew M.Didn't give us the dolly. Truck wasn't full of gas as listed. Took over an hr and multiple calls later to get the damn truck. Returning it was a pain in the ass as well. Not the locations fault but U-Haul and your 24/7 sharing app issues.
Jeanmarc B.Just do what you do
GREGORY B.Super nice ladies to work with . Thanks
Job Site S.Very knowledgeable and helpful people both in person and on the phone
Jeffrey W.Overcharged for fuel and cleaning. The unit was used to drive from glasgow mt to kalispell mt. Nothing was hauled so there was absolutely no reason for a cleaning charge. The fuel was at the same mark when returned as it was when rented. Had the van for less than 12 hours and costed 500$...350 miles..over 1$ per mile is outrageous.
Jacob B.These guys are nice, efficient, and much less busy than the Evergreen site. Go here!
STEPHANIE R.I've purchased supplies, rented equipment, and rented this storage unit for 4 and a half years. I highly recommend Treweek. Always satisfied. They're my "go to."
RICHARD E. | Overall ExperienceNone, staff was friendly and knowledgeable.
TRAVIS B.Great staff. Friendly. Efficient.
WILLIAM W.The ladies at Treweek are simply the best. They helped me work through difficult last minute changes with professionalism and smiles. Really keepers. Felt like dealing with family.
JOHN S.Locator doesnt work at this drop off. I was charged $35 for cleaning, but returned it clean.
Britney W.The staff was very helpful and accommodating whenever I was in.
Leiana T. | Overall ExperienceTruck is piece of crap. We have a one way long haul coming up. I sure hope that is bettet
Steve A.Was great.
robert S.I have used treweek for many years on and off between storage and uhual. The units are well maintained. I love that they take care of the ground so there's never any pot holes. The units are kept dry. They provide multiple ways to easily pay your bill. The staff there are amazing. If I ever have a need for uhaul or storage again in kalispell I will definitely go through them. I highly recommend them.
Theresa B. | Overall ExperienceVery pleased with our storage unit rentals and will use again in the future if need storage!
Adrian C. | Overall ExperienceGreat times
ALXENDRA M. | Overall Experience¡Gracias!
KELLY U. | Overall ExperienceJennifer was extremely helpful and knowledgeable. She helped me decide on the right sized unit for my needs. I will definitely continue coming back because of her. Thank you!!
Privacy R. | First Impressions