Comentarios del cliente para Treweek Mini Storage Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Treweek Mini Storage Inc

Grado total:

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bonnie M.
Grado:

I think you're doing a great job of what you're doing now Excellent service.

Gregg L.
Grado:

El cliente no dejó un comentario.

Mark C.
Grado:

Both lady’s working were great. Google maps has the pin for this location incorrect. If U-Haul can assist Treweek with this correction that would be great.

Timothy L.
Grado:

El cliente no dejó un comentario.

alan R.
Grado:

El cliente no dejó un comentario.

alan R.
Grado:

El cliente no dejó un comentario.

John L.
Grado:

My confirmation email showed that I had the trailer for 5 days. The computer showed 4 days so I was being told that I had to pay a $20 late fee and that there was nothing I could do about it. After several minutes the manager was able to clear it. Not a great way to end a pleasant experience.

Alvin M.
Grado:

The lock box for the truck didn't open I had to take a smaller truck than I ordered even though there was two 26 footers there. The second 26 was slammed in the middle unable to access even though I could access the keys for that one. I used a 20 foot truck that required 2 extra trips. I was charged for a 26 foot truck and a Appliance dolly that didn't exist...

Daimon H.
Grado:

Your management has no customer service. They just talk over you and don’t want to here about the dealer complaint. Sean and Terry have no business talking to customers let alone dealing with company complaints. Poor showing for U-Haul in the flathead valley ??

Sue L.
Grado:

El cliente no dejó un comentario.

SUZANNE H.
Grado:

Just keep the ease of handling easier. You did a freat job and I appreciate it.

Kathleen R.
Grado:

I belive thete is sometging seriously wrong with the odometer. The rate is twice what it should have been with a $700 bill for milage and .89 per mile even during the week. This is avery small town and it's impossible to drive such a big rig for 700 some odd miles. Further, I kept asking for a 10 ft. truck and they kept saying they didn't have one. I thought they could have had another office send one over, but I didn't learn until I returned the truck that Uhaul never does that unless there is a reservation.

Lynn W.
Grado:

El cliente no dejó un comentario.

Briant P.
Grado:

El cliente no dejó un comentario.

Julie M.
Grado:

El cliente no dejó un comentario.

Douglas E.
Grado:

El cliente no dejó un comentario.

Briant P.
Grado:

El cliente no dejó un comentario.

JOE T.
Grado:

Staff were excellent; big help.

Alvern W.
Grado:

I was not on this end

LYNN B.
Grado:

El cliente no dejó un comentario.

Jeff E.
Grado:

El cliente no dejó un comentario.

James H.
Grado:

Unit was cleaned the staff was vary nice. The truck was clean but it had a bunch of body damage so the wind noise in the cab was bad. I know that the trucks are always on the move but I think the door could have been fixed a little bit better.

Justin S.
Grado:

El cliente no dejó un comentario.

Carol E.
Grado:

It was great having a place to store my furniture until I could get my own. It was really great. Thank you so much.

Ron B.
Grado:

El cliente no dejó un comentario.

Kevin S.
Grado:

El cliente no dejó un comentario.

Harold C.
Grado:

I am satisfied with the transaction process used in renting this trailer. Trailer was quite adequate in accomplishing my needs. Personnel were very nice. Thanks. Jim

joseph H.
Grado:

El cliente no dejó un comentario.

Vicky G.
Grado:

El cliente no dejó un comentario.

LOWEL F.
Grado:

It is unethical to ask for a photo copy of a driver's license. No reason for this and people should not give in to this request. Shame on U haul.

Ronda L.
Grado:

El cliente no dejó un comentario.

Doug S.
Grado:

paper work took about 45 mjn. The problem was I did not have a cell phone so the paper work had to start all over, :t would be nice tom have a simpler form,I have bought cars that didn't take that long,

Alana L.
Grado:

Wonderful customer service!

Gary W.
Grado:

Great service and friendly staff.

Gary W.
Grado:

Outstanding customer service from a very friendly and helpful staff.

Angel R.
Grado:

Great customer service. They knew our problem and were able to accommodate professionally and immediately..

Gary W.
Grado:

Friendly staff, very efficient service!

Craig S.
Grado:

They went out of their way to make renting your trucks more enjoyable, definitely would recommend to friends and family.

Alan C.
Grado:

Friendly staff. Excellent service. Drop off was easy and fast.

gerry B.
Grado:

El cliente no dejó un comentario.

Kevin W.
Grado:

El cliente no dejó un comentario.

David W.
Grado:

Do not like the fact that you do not list this location as an option for rental or drop off place on your web site. This location is close to my home and destination and the people there are super friendly and helpful. Dave Waatti

carl C.
Grado:

They are friendly, efficient, go out of their way to provide a good experience. I will continue to rent from these folks in the future and definitely recommend them to others.

Justin B.
Grado:

Computer system was glitchy and time consuming.

TREE I.
Grado:

Kinda disappointed this go around. I was charged for 1.9 gal. Of gas. I put close to 5 gal in which brought it up to very close to the 7/8 mark. Seeing as there is not a designated line for 7/8 it's kinda hard to tell exactly where it falls. On top of that there are plenty of time I bring a truck back with over what it went on the with.

Jerry L.
Grado:

El cliente no dejó un comentario.

ERIC P.
Grado:

El cliente no dejó un comentario.

Jessi S.
Grado:

El cliente no dejó un comentario.

Eric L.
Grado:

Maybe not charge for where the Uhaul is parked to the storage unit if they have a storage unit through you like I did. I drove the Uhaul from where it was parked to unit 241 and it was over 1/4 of a mile according to the trip that I reset. Or maybe go park it by the storage unit so the person doesn't get charged for moving it in your parking lot to the storage unit if provided by you.

Arnold` N.
Grado:

El cliente no dejó un comentario.

thomas S.
Grado:

El cliente no dejó un comentario.

Eric E.
Grado:

El cliente no dejó un comentario.

clark P.
Grado:

El cliente no dejó un comentario.

Flathead C.
Grado:

We have rented from Treweek for several years and will not consider renting from anyone else. They are always ready with our trucks and know what we need. They are very easy to work with and actually make the rental process painless and even enjoyable.

Flathead C.
Grado:

We will always use Treweek for our U-Haul rentals. We have rented from them for several years and they know what we need and are always prompt, polite and extremely easy to work with! A wonderful group of people to do business with!

Gary W.
Grado:

El cliente no dejó un comentario.

Charlene H.
Grado:

Fantastic people

Don M.
Grado:

Customer service needs to be handled better

Hollis R.
Grado:

El cliente no dejó un comentario.

DAN B.
Grado:

El cliente no dejó un comentario.

TOM M.
Grado:

.

ALXENDRA M. | Overall Experience |
Grado:

Great times

CHERYL H.
Grado:

Tammy was absolutely wonderful! Great customer service!!

GREGORY L.
Grado:

El cliente no dejó un comentario.

del S.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

Always visit this location. Family has been in the area forever and they take great care of their customers. Everyone in my family uses them.

James J.
Grado:

Call the day before departure as stated in the contract. I called twice to try and confirm that my rental was available with no answer. Checkout was very slow taking more than 30 minutes. The trailer performed perfectly for a 1300 mile drive. Check-in was smooth and took less than 5 minutes.

Kathy P.
Grado:

everyone is very helpful and pleasant it's the best place In the valley to rent a u-haul

Karen L.
Grado:

El cliente no dejó un comentario.

Tonia L.
Grado:

El cliente no dejó un comentario.

Troy W.
Grado:

El cliente no dejó un comentario.

TREE I.
Grado:

El cliente no dejó un comentario.

KELLY U. | Overall Experience |
Grado:

Thank you!

Jeff O.
Grado:

El cliente no dejó un comentario.

Brent B.
Grado:

El cliente no dejó un comentario.

Steve H.
Grado:

El cliente no dejó un comentario.

TIM H.
Grado:

Not at all happy that I had to pay a cleaning fee when I ALWAYS sweep out trailer. Was told when I called and asked Tamara about it (dropped off after hours) she said that the edge looked dusty so she swiped her finger and it was dusty, not dirty, dusty. Should I be power washing in expectation of a white glove test? Thinking I'll go some where else next time, plenty of options.

Jamel P.
Grado:

El cliente no dejó un comentario.

Jon W.
Grado:

Great location, friendly staff, will definitely use there services again as I have 2 boys in college

Stephen B.
Grado:

El cliente no dejó un comentario.

TIM H.
Grado:

Very friendly and helpful. quick in / out. Gave me choice of trailer (roll-up door vs. barn door)

Zack H.
Grado:

Professional, flexible and very kind people

Roger L.
Grado:

El cliente no dejó un comentario.

Flathead C.
Grado:

We also go to Treweek for our U-Haul rentals. They know their customers and make the process of renting trucks enjoyable! They are efficient yet fast and also see that we have what we need when we need it. They get a triple gold star from us!!!

Flathead C.
Grado:

Treweek is the only place that we will rent our U-Haul trucks from. They are always friendly and will always see that our checking out and in of the trucks is fast, efficient and easy. They are prepared and see that all our needs are met before we even ask. They have taken the time to get to know us and know what we need. Why would we want to go anywhere else?

Becky N.
Grado:

The staff was very friendly, professional, & fun!

FRANK R.
Grado:

Best Uhaul in the Flathead Valley

Marty D.
Grado:

El cliente no dejó un comentario.

DON A.
Grado:

Nothing the staff was excellent over and Beyond expectations. They help me find a fuse that was blown and replaced it for free very very nice people

Laura H.
Grado:

El cliente no dejó un comentario.

Noel S.
Grado:

I returned the uhaul to a different location roughly 7 miles from the original location I was supposed to return it. I was told I would only be charged an extra $40, which is fine because it was a mistake on my end. However I was charged an extra $246.00 because of that change. When I called to discuss the charge the supervisor and employee were not helpful and did not explain the higher charge. Additionally, I had 4 pre authorizations on my bank account for $92, $64, $64, and $246. After being told I was being charged $246 I asked the uhaul company to fax over a statement to my bank stating their final charge so I could get those pre authorizations off my account sooner than the typical 5-day waiting period. When I asked if they could fax a statement the supervisor replied "we have no way to fax". I'm not naive, a national company should have direct access to a fax because I was talking to the company's direct billing department, not a local office. Additionally a supervisor SHOULD NOT have lied to a customer. I value honest, hard work and if the supervisor is lieing to customers on little things like not being able to fax then I can't imagine what else they're lieing about. I will not be spending another dime with this company because of this experience. I would rather spend double or triple the amount of what I paid with uhaul to make sure I am not being lied to.

David F.
Grado:

El cliente no dejó un comentario.

Myles K.
Grado:

El cliente no dejó un comentario.

DALE D.
Grado:

Service was very friendly and prompt! Paid Very close attention to my needs. Undoubtedly will use them again!

Don G.
Grado:

El cliente no dejó un comentario.

Penny H.
Grado:

Everyone especially Jennifer at Treweek were great!!! Very friendly staff and helped us out on the mileage so we wouldn't go over. I will recommend this place to anyone in need of a U-haul.

Jeannine O.
Grado:

El cliente no dejó un comentario.

TREE I.
Grado:

El cliente no dejó un comentario.

James G.
Grado:

El cliente no dejó un comentario.

Abigail L.
Grado:

El cliente no dejó un comentario.

Alicia M.
Grado:

Fast and easy transaction, really willing to work with my needs! Great people!

Vern M.
Grado:

Keep that winning attitude

No reviews have been submitted for this location.

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