Comentarios del cliente para Trents Garage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Trents Garage

Grado total:

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MARK D. en

Grado:

Uhaul ( Campbel lLane , Bowling Green,Ky)dropped the ball on my reservation. I was contacted Sunday afternoon about my reservation not being available for the next day. I had booked a week and a half prior. Using this for business purposes this left 4 of my guys without materials for an extended amount of time(while I am paying them). I was rerouted to Scottsville, Ky to pick up a truck only to travel back to Bowling Green to pick up my materials. The Uhaul hub in Scottsville was very helpful but I am unsure if my company will use Uhaul again

Matthew B. en

Grado:

The moron twins did not hook up my van properly on the trailer...one of the wheel straps came off while driving it. When I got to Florida 850 miles later I was also told they did not attach any safety chains and it was a miracle my van stayed on the trailer at all. When I picked up the van she marked it as 7/8 full but it was only 1/2 full...and the truck was very dirty and still had trash in it from the last customer. I must also say I did not reserve from them...I switched at the last minute...it took almost 2 hours of my moving day away. I had no choice.

Amy M. en

Grado:

Regional Manager was exceptionally helpful and went out of his way to ensure a good customer service experience.

Joshua M. en

Grado:

El cliente no dejó un comentario.

Sherry T. en

Grado:

El cliente no dejó un comentario.

Mike C. en

Grado:

El cliente no dejó un comentario.

Lenora B. en

Grado:

El cliente no dejó un comentario.

jason m. en

Grado:

El cliente no dejó un comentario.

Elaine W. en

Grado:

It was a pleasure working with Ms. Tula Hunt.

Judith Y. en

Grado:

El cliente no dejó un comentario.

Diana F. en

Grado:

Not a thing!

William T. en

Grado:

El cliente no dejó un comentario.

Timmy W. en

Grado:

Make sure the truck is in good condition. It drive awful and was not in good condition

Tim B. en

Grado:

El cliente no dejó un comentario.

lori j. en

Grado:

Was a “Mom and Pop” auto repair shop but they were very friendly and efficient in renting the equipment I needed

michelle d. en

Grado:

El cliente no dejó un comentario.

Stephanie B. en

Grado:

The vehicles were parked in a field that was kind of muddy. As a result, there was a big mud clump in the driver’s side door that I dodged while I was using the truck. The people at trent’s were great. They were very nice and helped me as a first-time U-Haul renter to understand what was needed from me.

Mason N. en

Grado:

Awesome service, very friendly.

Barry M. en

Grado:

El cliente no dejó un comentario.

NANCY M. en

Grado:

El cliente no dejó un comentario.

Jack T. en

Grado:

I don't know how to fix this, but my last two 26 foot trucks have leaked water in the rains I drove through. I had wet boxes both times. This is not Trent's fault but needs to be addressed somehow.

DEANNA D. en

Grado:

I don't think anything can be improved upon. Staff is friendly and helpful. Will always be my first choice for rentals!

Don S. en

Grado:

El cliente no dejó un comentario.

Martin R. en

Grado:

El cliente no dejó un comentario.

Sherry T. en

Grado:

El cliente no dejó un comentario.

Linda L. en

Grado:

Very friendly and helpful. Great job and customer service.

Terry S. en

Grado:

a good product

Lee B. en

Grado:

Nice people and she credited me for the furniture pads and didn't charge me for the extra miles I went over

Jimmy J. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

El cliente no dejó un comentario.

Aline H. en

Grado:

El cliente no dejó un comentario.

WALTER H. en

Grado:

The issue is I had set the drop off location as Bluegrass mini storage located on the other side of Scottsville. Bluegrass is where our items are stored. I had to unload at the storage unit then drive to the other Uhaul facility to drop off the trailer. This isn’t the first time your schedulers changed location on me and when you call them to request a location drop off change they always had an attitude. Need to work on personal skills

Amanda C. en

Grado:

El cliente no dejó un comentario.

GENE H. en

Grado:

Thanks Trent Garage for helping us out in our time of need.

TONY S. en

Grado:

excellent location to get equip

Pablo s. en

Grado:

El cliente no dejó un comentario.

Vickie D. en

Grado:

El cliente no dejó un comentario.

MIKE M. en

Grado:

The lady that waited on me was super nice.......

JAMIE M. en

Grado:

It needs to be where, if you only need the uhaul for a day, you shouldn't be charged for two days, even if it is from state to state. Little pricey.